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Olga K o z a r

Towards Better Group Work:


Seeing the Difference between
Cooperation and Collaboration

I
have a confession to make. Until Definitions of key terms
several months ago, the terms Researchers such as Dillenbourg
cooperation and collaboration were et al. (1996) and Roschelle and Tea-
synonymous to me—I did not think sley (1995) agree that it is impor-
about the differences between these tant to make a distinction between
methods and was unaware of the gap cooperation and collaboration. While
that divides them. “Is there really a cooperative learning can be defined
big difference?” you might ask. And, as “working together to accomplish
more importantly, “Why should it shared goals” (Smith 1995), collabora-
matter for us practitioners?” tive learning is “a method that implies
I would argue that being unaware working in a group of two or more
of these differences impedes teachers to achieve a common goal, while
from organizing group work as effec- respecting each individual’s contribu-
tively as possible. True collaboration is tion to the whole” (McInnerney and
simply too valuable not to take advan- Robert 2004, 205). Roschelle and
tage of because it provides students Teasley (1995) describe cooperative
with a significant opportunity to learn work as a task that is accomplished by
from one another, negotiate meaning, dividing it among participants, where
and improve their social skills. “each person is responsible for a por-
The purpose of this article is two- tion of the problem solving,” and they
fold: I would like to highlight the dif- see collaborative work as “the mutual
ference between cooperative work and engagement of participants in a coor-
collaborative work in general; I will dinated effort to solve the problem
also suggest practical activities that together” (70).
serve as stepping stones to promote The key difference between these
collaboration in English as a Second approaches to group work is that coop-
Language (ESL) classrooms. eration is more focused on working

16 2010 N U M B E R 2 | E N G L I S H T E A C H I N G F O R U M
together to create an end product, while suc- • Was everybody contributing equally?
cessful collaboration requires participants to • Have different perspectives been
share in the process of knowledge creation included in the final product?
(Dillenbourg et al. 1996; Roschelle and Teas-
ley 1995). In other words, cooperation can be Collaboration—a chimera or a realistic
achieved if all participants do their assigned goal?
parts separately and bring their results to the As beneficial as these strengths seem,
table; collaboration, in contrast, implies direct collaboration is not always easy to achieve.
interaction among individuals to produce a Some authors point out that dividing stu-
product and involves negotiations, discussions, dents into groups and asking them to work
and accommodating others’ perspectives. collaboratively will not guarantee that they
According to Nelson (2008), coopera- will really do so (Kreijns, Kirschner, and
tion is “a protocol that allows you not to get Jochems 2003; Johnson and Johnson 2004).
in each other’s way” as you work. He uses This is not surprising, as collaboration places
the example of an assembly line and reaches more structural, interpersonal, and cognitive
the conclusion that “a cooperative enterprise demands on individuals than more passive
could in some way be done, as long as you cooperative activities do. Collaboration often
had enough time or other resources, by a does not come naturally to our students,
single person.” especially in cultures that encourage individ-
ual responsibility and accountability. Think
Strengths of collaboration about it—we grade our students based on
Numerous studies show that collaborative their individual effort and results, so when
learning, as compared to working indepen- we ask learners to work in groups, it may
dently, results in deeper information pro- contradict the structure they are used to and
cessing and more meaningful psychological become a major challenge, both emotionally
connections among the participants (Johnson, and cognitively.
Johnson, and Smith 1998; Smith 1995). The
goal of collaboration is to create new insights A limited yet important role for teachers
during discussions (Henri 1992; Kaye 1992) The sobering news is that teachers cannot
and to move students closer to an under- possibly have complete control over all the
standing of alternate perspectives (Cunning- factors that could potentially influence col-
ham 1992). While working together, students laboration; students come to our classes with
build new understanding by challenging oth- their own backgrounds, personal relation-
ers’ ideas and defending their own. When suc- ships, and personality, all of which affect the
cessful, this creates a product that is different way learners interact. The good news is that
from what any individual could produce alone teachers do play an important role in shaping
(Ingram and Hathorn 2004). students’ experiences. That is why I feel that
Kaye (1992) believes that the single most we should include more collaborative tasks
important criterion for collaboration is the in our regular teaching and work towards
synthesis of information—that is, creating a increasing students’ awareness of the numer-
new product through the combination of dif- ous benefits of collaboration.
ferent perspectives, talents, and ideas, which is
quite different from what each of the partici- Laying the groundwork for successful
pants could have created on his or her own. collaboration
An indispensible element to collaboration is Since individual achievement is the top
that all those involved in a collaborative task priority in many educational settings, col-
must contribute more or less equally (Ingram laboration is often something that our stu-
and Hathorn 2009). Important questions to dents are not used to. Therefore, it might take
assess if a classroom task is truly collaborative time for students to accept collaborative tasks
include: and learn how to perform them successfully.
• Were the students negotiating and However, obstacles to collaboration can be
accommodating one another’s perspec- overcome by being consistent and cultivating
tives? a positive environment.

E N G L I S H TE A C H I N G F O R U M | NUMBER 2 2010 17
Being consistent done individually (a loaded question, I admit,
Being consistent in the design, application, but it serves the purpose). The answer almost
and assessment of collaborative work ensures invariably is yes, it is indeed better.
that students have a clear understanding of Another helpful strategy is to consciously
the objectives and procedures of the task raise students’ awareness of the advantag-
they will accomplish and greatly increases the es they receive while sharing resources and
potential for success. The following general expertise. The result will be students who
suggestions can help establish consistency in are more accepting of different opinions and
collaborative group work: increased tolerance in the classroom.
1. During a pre-collaboration period, Sample collaborative activities
make sure students are motivated to
Following are five activities that I have
participate.
used in my classroom to introduce students
2. Lay clear ground rules: everybody must
to collaborative work. They require different
participate, and all ideas should be
degrees of collaboration, and the point is to
accommodated. prepare students at the beginning and inter-
3. Be available as a resource for students, mediate levels for more complex group work
but do not offer any judgments on the and tasks that they will eventually encounter
work in progress and assure them that in their ESL classes. The difficulty levels of
tensions are natural. these activities can be adjusted up or down,
4. Do not get discouraged when a collab- depending on the language level of the class.
orative task results in some emotional The group sizes can also be adjusted for the
responses from students—keep creat- size of the class and the particular activity.
ing opportunities for learning to work
collaboratively. Collaborative Activity 1:
The following questions are critical to Vocabulary brainstorm
effective planning of collaborative tasks, This simple activity makes a good warm-
which also produces consistency and increases up or review activity. The language objective
the chance for success: is to help students learn new words about gen-
eral topics such as food, weather, and clothes,
• What are the specific language objec- or words that are examples of structures they
tives of the task? may be studying, such as phrasal verbs, con-
• How many of the four language skills crete nouns, adjectives, and adverbs, to name
will be used? a few.
• Will the task require pairs, triads, small
Materials: paper
groups, large groups, the whole class, or
a combination of these? Time required: 10–15 minutes
• Will the task be introduced with brain- Step 1: Students form groups and generate
storming, discussion, or some other as many words as possible that relate
short activity? to a selected topic. The main rule is
• What is a reasonable time period for that everyone must participate. To
the task to be completed? ensure that the less-advanced stu-
• Will each group make a final oral or dents participate in the activity, ask
written presentation to another group them to keep track of the words that
or to the whole class? the group has generated by writing
• Will there be a presentation of the final down and numbering the words.
project to parents, the community, or
Step 2: Each group chooses a spokesperson
even a larger audience?
to read out that group’s words to the
Cultivate a positive environment whole class.
When my students are successfully collab- The advantage of this activity is that it is
orating, I use a lot of positive reinforcement. quick and fun, and exposes students to new
I often ask them if they feel that their final vocabulary. It can be turned into a game if
product is better than any of them might have the teacher encourages students to generate

18 2010 NUMBER 2 | E N G L I S H TE A C H I N G F O R U M
as many words as possible and keeps track of appealing to students. The language objective
or scores the final number of words for each includes the vocabulary of colors and adjec-
group. The teacher can also collect the lists tives, including comparatives and superlatives.
of words and create a record book or make a Students work alone at first and then as a large
poster wall. group (group size is dependent on the size of
the class).
Collaborative Activity 2:
Materials: crayons (or watercolors or colored
Preparing a structured survey
markers), paper (small and large)
A survey activity works well in terms of
collaboration because a variety of people are Time required: 20–25 minutes
involved in asking and answering questions. Step 1: Each student chooses a different
The language objective is to practice relevant color and works alone for five min-
grammar constructions and functions that can utes to draw a picture of his or her
be included in the questions and responses of choice.
the survey instrument.
Step 2: The teacher provides a piece of
Materials: survey questions, paper paper large enough for all students
Time required: 25–30 minutes to draw their pictures. Students draw
together on the same piece of paper
Step 1: The teacher or the students prepare
for five minutes.
different sets of survey questions
beforehand, which can be purpose- Step 3: Students analyze the final product
fully designed to practice targeted and take turns naming the different
grammatical structures: “Where did colors.
you use to live? What do you prefer Step 4: The teacher asks students to use
to drink with your meals? Where adjectives to compare and contrast
are you going after school?” When the single one-color drawings with
constructing the survey questions, the large multi-color picture. This
students should avoid questions that step will entail the use of com-
can be answered with a simple “yes” paratives and superlatives (e.g., big-
or “no.” It also helps to require stu- ger picture, most colorful, prettiest
dents to answer the survey questions drawing).
in complete sentences.
Collaborative Activity 4:
Step 2: Students form groups and each
All the ingredients matter!
group uses a set of questions to
In this activity students role-play by rep-
interview members of their group.
resenting the different ingredients needed to
If possible, and to increase the vari-
cook a dish or prepare a meal. The language
ety of responses, each group can
objective is to describe, compare, and explain
ask different survey questions. Every
using the large vocabulary of food and cook-
student in each group must ask and
ing, including the names of ingredients, fla-
answer a set of questions.
vors, cookware, and utensils.
Step 3: Each group assigns a scribe who
Materials: food ingredients and cooking
records all the answers to the group’s
equipment (e.g., eggs, flour, salt, cooking oil,
survey questions.
frying pan, utensils). Pictures of the items may
Step 4: Group members choose a represen- be substituted for the actual item.
tative to present their group’s survey
Time required: 35–40 minutes
responses to another group or to the
whole class. Step 1: Each student selects or is assigned an
ingredient or utensil (either the real
Collaborative Activity 3: object or a picture).
Drawing together Step 2: The teacher asks different students
This activity, in which students create questions about what their ingredi-
drawings using different colors, is fun and ent tastes like, whether it can be

E N G L I S H TE A C H I N G F O R U M | NUMBER 2 2010 19
eaten raw, and what their utensil is (e.g., Wikipedia, Facebook, Twitter,
used for, etc. MySpace).
Step 3: Students take turns asking similar Step 2: Students form groups and brain-
questions to students sitting nearby storm about the features of websites
(e.g., “What is the flavor of that and procedures to access or join
spice? What does an egg taste like? social networking or other websites.
Why can’t you eat it raw? What kind This generates a large amount of
of recipe is this ingredient used for? useful specialized English vocabu-
How do you cook with that pan?”). lary (e.g., surf, log in, register, cre-
Step 4: Students form groups based on ate a profile, invite friends, upload/
ingredients and cookware that can download photos, share music, edit
be used to prepare a meal; they content, store information). One
brainstorm about the different kinds student from each group documents
of dishes that can be made from the vocabulary generated by that
their ingredients and discuss how to group.
cook them. Students choose one per- Step 3: Each group takes a turn presenting
son from their group to document the results of their discussion to the
the different dishes and cooking whole class, and all the class mem-
methods that were discussed. bers take turns giving their reactions
and opinions about the features and
Step 5: Students choose a representative
procedures of the Internet.
from their respective groups to pres-
ent their menus or recipes to either a Step 4: The teacher tells students that “the
different group or to the whole class. rules of the Internet” have changed.
Students can continue storing and
Step 6: The teacher “steals” one of the ingre-
accessing information on the Inter-
dients or utensils and asks what is
net, but only their personal infor-
going to happen to the dish (e.g.,
mation will be available. Students
“Is it still tasty? Can we still eat it?
vote for or against this idea and
Is there another way to cook the
explain their choice. They also dis-
dish?”).
cuss how this would change the
Step 7: The teacher returns the ingredient or Internet.
utensil and reinforces the idea that
Step 5: The whole class continues to share
all the ingredients matter.
their ideas about the nature of the
Collaborative Activity 5: Internet (e.g., “Why does it take
The secret of the Internet many active users to have a great
In this activity students discuss important website? Why is talking to others
components of the Internet, such as Wiki- online fun? Do students learn any-
pedia and social networking websites. The thing from websites or people on
activity is most appropriate and interesting the Internet?”). If the class has Inter-
for teenagers and adults who are familiar net access, students can demonstrate
with the Internet. The language objectives are different websites and novel features
the technical vocabulary and language func- that they are familiar with.
tions associated with the Internet and social The purpose of these activities is to intro-
networking. duce collaboration and prepare students for
Materials: Internet access is preferable but not higher-level tasks they will complete as they
required advance in their English language learning.
In fact, these activities could become task-
Time required: 25–35 minutes based if they had a stronger application to
Step 1: As a whole class students take turns the world outside the classroom. This might
naming their favorite Internet site include (1)  collaborating on the develop-
for homework, communication, ment and administration of a survey for fam-
entertainment, or social networking ily, friends, or neighbors about an important

20 2010 NUMBER 2 | E N G L I S H TE A C H I N G F O R U M
issue to the community and collating the 2. Should teachers assign roles—or not?
data for a final report; (2) preparing an elab- I believe that ideally the teacher should
orate menu and cooking a meal for a large refrain from assigning students absolute roles
group or special event; and (3)  using the for group work. It is important for students to
Internet to complete and present a research, learn to negotiate and work together. Students
art, or engineering project. These types of themselves should be the ones to decide who
tasks require the synergistic contributions will be the scribe or the presenter, or who will
and feedback from all students in the group do the physical and the creative parts of a
to achieve success. task. However, if students are very young or
new to collaboration, I initially support them
Frequently Asked Questions about by arranging an activity that will demonstrate
collaborative tasks different roles. For instance, during a brain-
storming activity I might assign one student
1. How can I be sure that all the students will to keep track of the vocabulary as other
participate? students go around the classroom gathering
As mentioned previously, a key criterion words from their classmates.
for collaboration is equal participation. How-
3. How should teachers handle emotional
ever, as we all know, strong students often
reactions?
take the initiative in group work and drive the
whole task, while weaker students contribute Be prepared for emotional reactions. If
less. It is important to create a chance for you get them, remember that the cause is not
students with less-developed language skills to you—these reactions are a part and a parcel of
express themselves and contribute to the over- the collaboration. Bruffee (1999, 326) points
all success of the group. It is true that some out that in collaborative tasks, “instructors
students are not good at vocabulary or gram- willingly relinquish most of their classroom
mar; however, they might be great at draw- authority in order to entrust and empower the
learners to take control of their own learning.”
ing or be good athletes. Such students often
Emotions, both positive and negative,
make excellent “designers” or “messengers”
seem to be inevitable in collaborative learning
for the team. Here is what I have been doing
(Jones and Issroff 2005). This is especially
in my classes to encourage weaker learners to
true with heterogeneous groups that have not
participate:
had the prior experience of working together.
• I make it explicit that if somebody With collaboration, students have to deal with
does not participate, the entire team or power issues (who controls the task?) as they
group will lose points. accommodate different ideas and question
their own point of view.
• In order to provide students with
Therefore, instructors need to prepare for
enough opportunities to take part, I
emotional reactions from students and con-
include a physical and a creative part
sider ways to handle the situation. Here are a
in the task. I tell students they will earn
few suggestions:
more points if they add illustrations or
design a logo for their reports or pre- • Stay calm and positive, and be careful
sentations. And, when possible, I add about getting involved.
a physical component in the task—stu- • Remind students that they are learning
dents need to run, or hop, or throw a a new skill—negotiating the work—
dart when they finish their task. and that it is important to offer their
expertise and respect the expertise of
From my observations, it is usually the others.
less-advanced students who do the physical • Use metaphors like learning to ride a
and the creative parts of the task. They seem bike, falling when trying to roller-skate,
to enjoy it, but what is more, being involved or typing slowly when first using a
tends to increase their general motivation computer.
level, which in turn has a beneficial effect on • Assure students that some tensions are
language learning. natural and will soon go away. Students

E N G L I S H TE A C H I N G F O R U M | NUMBER 2 2010 21
take a lot of social referencing from they cooked together in the first place they
their teachers, and they will most likely would have observed and learned a lot more
adopt such an attitude and continue from one another; they would have taken
collaborating with the group. away some practical, hands-on skills even if
• Introduce micro-collaboration by cooking together had meant a messier and a
having students work on smaller proj- more chaotic process. So give collaboration a
ects that are easier to manage. Incor- chance! It is worth the effort.
porating this type of smaller task fre-
quently enough builds up familiarity References
and contributes to students’ positive Bruffee, K. A. 1999. Collaborative learning: Higher
education, interdependence, and the authority of
experience.
knowledge. 2nd ed. Baltimore: Johns Hopkins
University Press.
Conclusion: Give it a chance
Cunningham, D. J. 1992. Beyond educational psy-
The reason I felt it was important to write chology: Steps toward an educational semiotic.
this article is to share a lesson that I learned Educational Psychology Review 4 (2): 165–94.
Dillenbourg, P., M. Baker, A. Blaye, and C.
while trying to organize collaborative activi-
O’Malley. 1996. The evolution of research on
ties. And the lesson is this: even if it fails collaborative learning. In Learning in humans
the first time, give it a second chance. I was and machine: Towards an interdisciplinary
initially frustrated trying to set up some col- learning science, ed. E. Spada and P. Reiman,
laborative tasks. The activities seemed messy, 189–211. Oxford: Elsevier.
Henri, F. 1992. Computer conferencing and con-
noisy, and chaotic; sometimes students ran to
tent analysis. In Collaborative learning through
me complaining about their group mates. It computer conferencing, ed. A. R. Kaye, 117–36.
was not an ideal, blissful teaching situation. Berlin: Springer-Verlag.
What kept me from giving up on collabora- Ingram, A. L., and L. G. Hathorn. 2004. Meth-
tion is the idea that, like a lot of other skills ods for analyzing collaboration in online com-
munications. In Online collaborative learning:
in life, the ability to collaborate is a learned Theory and practice, ed. T. S. Roberts, 215–41.
skill and can and hopefully will be developed Hershey, PA: Information Science Publishing.
if students are given enough opportunities. ——. 2009. Collaboration in online communica-
So I continued. I often divided students tions. Vol. 1 of Encyclopedia of distance learn-
into groups, told them that everyone should ing, 2nd ed., ed. C. Howard, J. Boettcher, L.
Justice, K. Schenk, G. Berg, and P. Rogers,
participate, and rewarded students lavishly 314–18. Hershey, PA: Idea Group.
with praise and grades when they truly col- Johnson, D. W., and R. T. Johnson. 2004. Coop-
laborated. I also made it clear that dividing eration and the use of technology. In Hand-
the task and completing it separately was not book of research on educational communications
acceptable. And eventually it worked—after and technology, 2nd ed., ed. D. H. Jonassen,
785–811. Mahwah, NJ: Lawrence Erlbaum.
several awkward attempts, my students started Johnson, D. W., R. T. Johnson, and K. A. Smith.
talking and sharing ideas; they now decorate 1998. Active learning: Cooperation in the col-
the walls with great word lists and posters that lege classroom. 2nd ed. Edina, MN: Interaction
they create together, and they take pride in Book Co.
them. What is more, they relax in group work. Jones, A., and K. Issroff. 2005. Learning technol-
ogies: Affective and social issues in computer-
It is no longer a competition against one supported collaborative learning. Computers
another, but a fun process of working together and Education 44 (4): 395–408.
to build something new. Kaye, A. R. 1992. Learning together apart. In
Finally, let me finish with a metaphor Collaborative learning through computer con-
of a potluck dinner, where people cook and ferencing, ed. A. Kaye, 1–24. Berlin: Springer-
Verlag.
bring different dishes to the table. The dinner Kreijns, K., P. A. Kirschner, and W. Jochems.
is more exciting than what each individual 2003. Identifying the pitfalls for social inter-
would have eaten individually—but the guests action in computer-supported collabora-
return back to their homes being able to cook tive learning environments: A review of the
only the same dish they brought to the pot- research. Computers in Human Behavior 19
(3): 335–53.
luck. Even though they may have gotten reci- McInnerney, J., and T. S. Robert. 2004. Col-
pes, they still need to learn to make the new laborative or cooperative learning? In Online
dishes themselves. On the other hand, had collaborative learning: Theory and practice, ed. T.

22 2010 NUMBER 2 | E N G L I S H TE A C H I N G F O R U M
S. Roberts, 203–14. Hershey, PA: Information Smith, K. A. 1995. Cooperative learning: Effective
Science Publishing. teamwork for engineering classrooms. Paper
Nelson, R. 2008. Learning and working in the presented at the annual ASEE/IEEE Frontiers
collaborative age: A new model for the work- in Education Conference, Atlanta. http://
place. Video of presentation at Apple Educa- fie-conference.org/fie95/2b5/2b54/2b54.htm.
tion Leadership Summit, San Francisco. www.
edutopia.org/randy-nelson-school-to-career-
video. OLGA KOZAR is originally from Moscow. She
Roschelle, J., and S. Teasley. 1995. The construc- has taught English in Russia, the United
tion of shared knowledge in collaborative States, China, and India. She is currently
problem solving. In Computer supported col- finishing her master’s degree in TESOL and
laborative learning, ed. C. E. O’Malley, 69–97. Technology at Manchester University and is
Heidelberg: Springer-Verlag. interested in online teaching.

E N G L I S H TE A C H I N G F O R U M | NUMBER 2 2010 23

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