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Del Monte Onboarding Buddy Program

The Onboarding Buddy Program is Del Monte Philippines, Inc. (DMPI)’s Program that will
provide new employees the needed support to successfully acclimate to an institutional culture.
An Onboarding Buddy is someone who partners with an employee during their employment
transition whose role is to offer guidance and share experiences that support their new role and
responsibilities at DMPI.

A. Benefits and Rewards

The Onboarding Buddy, the New Hire, and DMPI will receive the following benefits from the
program:

Buddy Benefits New Hire Benefits DMPI Benefits

Recognition as strong Increased employee


One-on-one Assistance
performer motivation and retention

Increased employee
Expanded network Jump start on networking
communication

Opportunity to motivate Enhanced employee


Single point-of-contact
others development

Knowledge of "how Shared quality work


A fresh perspective
things really get done" processed

Enhanced leadership A smoother acclimation Increased employee


and mentoring skills period productivity

An Onboarding Buddy is given acknowledgment in personnel file, as well as feedback regarding


his/her contribution to Onboarding success. His/her willingness and acceptance of this
leadership responsibility is a development opportunity.

At the end of the process, the Onboarding Buddy will receive a Gift Card with a Thank-You
Card as an award from Talent Management upon successful feedback from the New Hire.

B. Onboarding Buddy Criteria

Onboarding Buddy Selection should be based on the following characteristic

1. Willing and able to be a buddy.


a. Agrees to serve as a main point of contact for the New Hire for questions or
concerns.
b. Be a resource person about the work rules, workspace culture and unwritten
policies and procedures.
c. Able to divide the appropriate amount of time to the process and be flexible in
responding to the needs of the New Hire.

2. Good role model of DMPI.

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a. Is well regarded and accepted by current employees.
b. Has manager's approval to serve as a buddy.
c. Demonstrates strong performance.
d. Is skilled in/has knowledge of the New Hire's job.
e. Is proud of DMPI and its achievements.
f. Familiar with company's processes, organization, culture, and leadership.
g. Understands business direction of the organization.

3. Demonstrates good interpersonal skills.


a. Able to develop rapport with individuals quickly.

C. Implementation Guidelines

1. Talent Management sends a New Hire Announcement to Hiring Manager that will trigger
the selection of a buddy.

2. The Hiring Manager will nominate a buddy for the New Hire and notify Talent
Management of the assigned buddy.

3. Talent Management sends the Talent Management Toolkit –hm for the Onboarding
Buddy. The Onboarding Buddy should start performing items on the tasklist under “Pre-
Arrival”.

4. New Hire attends onboarding with Talent Management on Day 2 of employment. Talent
Management will trun over the New Hire to the Onboarding Buddy by 12:00 noon for the
welcome lunch and give the Buddy Packet.

5. The Onboarding Buddy will perform the rest of the duties assigned in the worksheet.
He/she should check off each item as completed.

6. New Hire will submit completed Buddy System Feedback Form to Talent Management
for filing and future studies at the end of his/her 100th day with the organization. Talent
Management will submit a copy of the form to the Hiring Manager.

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D. Tips and Tricks for the Onboarding Buddy

DON'T DO Make sure you have


Cram your preparation enough time to prepare
for the New Hire's and be available during
Onboarding needs. the Onboarding
process.

Make the New Hire feel


Be judgmental. comfortable. Ask about
himself/herself.

Take him/her where to


Limit your meetings eat, where to get
inside the office. coffee, some of the
sights, etc.

Be the mentor. The


Explain extensively the
Hiring Manager is in
job roles and
charge of Progress
responsibilities.
Mgmt.

Worry about being Avoid misguiding the


perceived as the New Hire with wrong
"expert". information.

Be patient and positive.


Try to force a
It takes time to develop
relationship.
a relationship.

Try to turn the new


Let the new employee
employee into your
develop.
clone.

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Buddy System Feedback Form and Questionnaire
Please fill out the following questionnaire towards the end of their on-boarding program and submit this to
Talent Management.

Work Area (Department/Location):

Buddy Assigned:

Name: Start date:

Were you personally introduced to your new colleagues, managers and other
YES  NO 
appropriate people during your first few days in post?
Comments:

Has your buddy been helpful in your assimilation with the organizations’ culture better? YES  NO 
Comments:

Is there anything that you would recommend we add to a “buddy’s” duties? If yes,
YES  NO 
please elaborate.
Comments:

Is your job what you expected when you were hired?


YES  NO 

Comments:

Do you have all the work tools/equipment that you need? YES  NO 
Comments:

Is your relationship with you co-workers good?


YES  NO 

Please list any items you feel out of the loop on:

Do you feel there were any areas missing from your on-boarding program?
YES  NO 

If so, please list:

If there was one aspect of the buddy system program that could be improved what would it be, and how
might we improve it?

Are you aware of myHR, the Human Resource information website?


YES  NO 

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Have you used self-serviced myHR website?
YES  NO 

What information did you need that was not covered?

Any other comments:

Manager’s signature: Date:

Employee’s signature:

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