NIKKI CHRISTEN

rchris13@vols.utk.edu

EDUCATION:
University of Tennessee, Knoxville, TN May 2018 – Expected December 2022
Doctor of Philosophy
Educational Psychology and Research
Concentration in Evaluation, Statistics, and Measurement

University of Tennessee, Knoxville, TN August 2011 – May 2013

Master of Information Science
Emphasis in information systems and data management
 Master’s Practicum Spring 2013: Academic library electronic resources, collection development,
cataloging and classification practices, and media resources.
 Master’s Practicum Fall 2012: Academic library reference techniques and practices, resource
allocation, circulation procedures, and government publications processes.
 Capstone ePortfolio: http://rnchristeneportfolio.wordpress.com

Tennessee Technological University, Cookeville, TN June 2008 – May 2011

Bachelor of Science, Sociology
Concentration in Criminal Justice
 Mookherjee Sociology Senior Award 2011
o In recognition of outstanding academic record and potential for future scholarly research and
publication.
Roane State Community College, Harriman, TN January 2002 – May 2005
Associate of Applied Science, Criminal Justice

EVALUATION REPORTS:
Christen, N., Morrow, J., Rocconi, L., Butler, B. (2019). College of Education, Health, and Human
Sciences Undergraduate Advising 2019 Report. (no Project #; 24 tables; 15 figures; no
references; 56 pages).

CONFERENCE PRESENTATIONS:
Christen, N., Morrow, J. (2019, June). Playdoh, data parties, PechaKuchas, oh my! creative ways to
disseminate assessment data. Presented at the annual meeting of Watermark Engage. New
Orleans, LA
Christen, N. (2018, June). Using Tk20 portfolios to streamline the comprehensive exam assessment
process. Presented at the annual meeting of Watermark Engage Austin, TX
Christen, N. (2016, June). The ups and downs of edTPA implementation. Presented at the annual
meeting of Tk20 Interactive Austin, TX

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 Christen, N. (2011, April). Sexual harassment and discrimination of female law enforcement officers.
Paper presented at the annual meeting of the Southern Sociological Society, Jacksonville, FL

ORGANIZED PANEL PRESENTATIONS:

Claus, C.J., Garland, M., Autman, H., Christen, N., Christen, S., Violanti, M. (2016). Assessment Data
for Communication: Discussing Strategies, Struggles, and Successes. Southern States
Communication Association.
Christen, S., Garland, M., Christen, N., Kelly, S., Dowell, G., & Metz, J. (2015). Crafting Visual
Messages to Reach Audiences. Southern States Communication Association.
Kelly, S., Christen, N., Christen, S., & MacDonald, P. (2013). An analysis of instructional information
dissemination. In Navigating emerging technology: A panel on making the right choices to best
serve our students. Southern States Communication Association.

EXPERIENCE:
Tennessee Technological University Cookeville, TN May 2013–Current
College of Education Assessment Coordinator
 Oversee the College of Education (COEd) assessment system, including the Tk20 by Watermark
assessment database.
 Coordinate COEd Assessment System data needs, entry, reports, analyses and outcomes with
faculty, staff, administration, COEd Executive Leadership Council and university
committees/officials on a systematic and sustained basis.
 Coordinate and maintain data collection, management, and validation processes for the Office of
Teacher Education, such as teacher candidate field placements, evaluation binders, edTPA
assessment portfolios, edTPA voucher codes, scores for final grades, and others as needed.
 Research, write, and submit annual reports in conjunction with the Office of Teacher Education
and the Dean’s Office (Institutional Effectiveness, SACSCOC, AACTE PEDS, CAEP, Title
II, Tennessee Higher Education Commission, Tennessee Department of Education, and
Tennessee Board of Education Reports).
 Provide training for COEd assessment system users, such as in-class presentations, field
experience and edTPA seminars, etc.
 Present data and analysis reports at the college’s biannual Data and Assessment Forum
 Maintain pages on the COEd website related to data and assessment.
Tennessee Technological University Cookeville, TN March 2008–May 2013
University Police Emergency 9-1-1 Communication Specialist
 Processed emergency and non-emergency calls
 Communication coordinator between academic departments for incidents on campus
 Traffic and parking enforcement records processor
 Emergency alarm system specialist
 After-hours university switchboard operator.
 Public liaison

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 Oneida Police Department Oneida, TN November 2005–March 2008
Emergency 9-1-1 Communication Specialist
 Shift primary data entry and query specialist for the National Crime Information Center
(NCIC)/Tennessee Information Enforcement Center (TIES) records
 Public liaison
 Processed emergency and non-emergency calls
 Corrections officer
 Emergency contact for all public utilities for the city and county
Scott County Sheriff’s Department Huntsville, TN June 2002–November 2005
Reporting Agency Coordinator (RAC), Alternate Terminal Agency Coordinator (Alt. TAC), Instructor
 Software and data entry training coordinator for the Tennessee Incident Based Reporting System
(TIBRS), NCIC/TIES
 TIBRS, NCIC/TIES quality assurance and validation authority for agency entries.
 Perfect Performance Award 2005: 0.0% error rate for co-agency Winfield Police Department
entries.
 Outstanding Performance Award 2005: 0.5% error rate for the Scott County Sheriff’s
Department entries.
 Primary contact for technology issues and data preservation
 Responsible for training policies and procedures
 Coordinated software and technology issues between vendors and IT department
 Trained communication and collaborative techniques between team members
 Responsible for training computer-aided dispatch and corrections software and priority
management and processing
 Tennessee Bureau of Investigation liaison
 Corrections officer
 Public liaison

TECHNOLOGY SKILLS:

Research:
Proficient: SPSS, Endnote, Mendeley, RefWorks, Qualtrics, MachForm
Basic: AMOS, Tableau Reader, R, NVIVO
Web Development:
Proficient: MODX, OU Campus, Drupal, Omeka, Nook Study, Wordpress, Blogger, Kindle &
Nook applications, iMovie, Quicktime, Handbrake, Wondershare Filmora, VLC
Data Systems:
Proficient: Argos, Banner, Tk20 by Watermark, Desire2Learn, ETS Data Manager, Pearson
Platform System, FileMaker Pro, TNCompass, TNAtlas
Basic: Innovative Millennium, ILLiad, LibGuides Serial Solutions

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PROFESSIONAL DEVELOPMENT:
Watermark Engage Annual Conference Various June 2013–2019
TACTE Bi-Annual Conference Franklin, TN 2014–2019
Tennessee Assessment Summit Cookeville, TN October 2018
Excel 3 – Advanced Topics Knoxville, TN August 2019
Excel 2 – Forms, Charts, Macros Knoxville, TN July 2019
NVIVO for Literature Reviews Knoxville, TN June 2019
Introduction to R Knoxville, TN August 2018
IRB 101 Workshop Knoxville, TN August 2018
Tennessee Annual edTPA Conference Varies Fall 2014–2016
Southern Regional edTPA Conference Savannah, GA March 2016
National edTPA Implementation Conference Savannah, GA March 2015
CAEPCon Washington, DC September 2013
DrupalCon Conference Nashville, TN May 2012

PROFESSIONAL ORGANIZATIONS:

 American Evaluation Association (AEA) 2018-Current

 Association for the Assessment of Learning in Higher Education (AALHE) 2018-Current
 American Statistical Association (ASA) 2018-Current
 American Association of the Colleges for Teacher Education (AACTE) 2013-Current
 Tennessee Association of the Colleges for Teacher Education (TACTE) 2013-Current

SERVICE:

 Learning Management System Task Force 2018-Current

 College of Education Executive Leadership Council 2013-Current
 College of Education Assessment Committee 2013-Current

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