Professional Documents
Culture Documents
Minjar Policies, Code of Ethics and Business Conduct
Minjar Policies, Code of Ethics and Business Conduct
Minjar Policies, Code of Ethics and Business Conduct
POLICIES
Work Timings p. 9
Leave Policy p. 9
IT Policy p. 13
Company Transport p. 15
Team Outings p. 16
Training p. 17
Travel Policy p. 22
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MINJAR CODE OF ETHICS AND BUSINESS CONDUCT
Minjar maintains certain policies to guide its employees with respect to standards of
conduct expected in areas where improper activities could damage the company's
reputation and otherwise result in serious adverse consequences to Minjar and to
employees involved.
Minjar expects all employees to know and follow the Code of Ethics and Business
Conduct. Employees whose actions at any time violate the standards in this Code will
be subject to disciplinary action, possibly including immediate termination of
employment.
If you have a question or concern you can contact your manager, Human Resources
or any member of the Management Team.
NO RETALIATION
Following separation from employment, Minjar does not allow employees to work for
companies that may be considered competitors. This is because our competitors
would benefit greatly from your experience and expertise. It is at Minjar's discretion to
determine whether our proprietary information is intentionally compromised, and if so,
to prosecute fully as per the existing law.
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Competitors include but are not limited to the following:
• Intuit
• openQ Inc.
• Samsung
• Amazon Web Services
If an employee actively seeks employment with any competitor, not limited to the above
list, they are in violation of Minjar’s Non-Compete Policy and can have their contract
terminated immediately or can be subject to disciplinary action as the Company may
deem fit.
NON-SOLICITATION CLAUSE
Former Minjar employees will not recruit or hire any Minjar employee for 12 months
from their final date of employment with Minjar without Minjar’s express written
consent.
Former employees are recommended to notify Minjar if they expect to work for a
competitor. Minjar will decide whether an opportunity exists for our policy to be
violated, or if we will waive the policy. If it is discovered that a former employee has
violated this policy, they may be subject to legal action.
No employee should discuss with a competitor, partner or any third party acting for a
competitor, any information that violates the standards of Minjar's Propriety
Information policy. Similarly, no employee should accept from a competitor, partner,
or any third party acting for a competitor, information on any subject that could violate
their Propriety Information policy.
PROPRIETARY INFORMATION
You will be employed by Minjar in a capacity in which you will or may receive confidential
information, which is of value to Minjar. You therefore agree to abide by the following terms
and conditions:
a) Your employment creates a relationship of confidence and trust between you and
Minjar with respect to certain information which is of confidential, proprietary or trade
secret nature. For the purposes of this policy, all such confidential, proprietary or
trade secret information will be referred to as "Proprietary Information".
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• Product development plans business plans, strategy, internal processes, tools,
non-public financial information, agreements, and customer and employee lists
of Minjar.
• Any information of the type described above which Minjar has a legal obligation
to treat as confidential, or which Minjar treats as proprietary or designates as
confidential, whether or not owned or developed by Minjar.
c) At all times, both during and after your employment with Minjar, you will hold
Proprietary Information in confidence. You will not use, transfer, publish, disclose,
or report Proprietary Information directly or indirectly, except such disclosure to
other Minjar employees or authorized third parties as may be necessary in the
ordinary course of performing your duties for Minjar or otherwise as directed by
Minjar.
For full details on Propriety Information, please review your Employment Contract.
GRIEVANCES
Minjar will not tolerate any discrimination based on race or religion or any sexual
harassment directed towards colleagues, potential employees, partners, customers,
vendors and anyone else that employees may interact with in an official capacity on behalf
of Minjar.
This extends to social media channels, personal blogs and online behavior in general.
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Employees can write to the HR if any complaints/issues.
Minjar expects all employees to maintain professional integrity and not participate in the
following:
Violations of the Policy are grounds for dismissal or other disciplinary action, depending
on the circumstances.
Disciplinary action will be taken, not only against individuals who authorize or participate
directly in a violation of the Policy, but also against:
• Any employee who may have deliberately failed to report a violation of the
Policy
• Any employee who may have deliberately withheld relevant information
concerning a violation of this Policy
• The violator's managerial superiors, to the extent that the circumstances of the
violation reflect inadequate leadership and lack of diligence
Reporting Violations
Any employee who is requested to engage in any activity, which is or may be contrary to
this Policy will promptly report such information to the manager to whom the individual
reports, or, if the employee was so directed by the manager, then to Human Resources or
any member of the Management Team.
Any employee who receives information that gives the employee reason to believe that
any other employee is engaged in conduct forbidden by the Policy will promptly report
such information to the manager to whom the employee reports or, if the manager is
engaged in such conduct, then to Human Resources or any member of the Management
Team.
PERIODIC REVIEW
The Minjar Code of Ethics and Business Conduct will be reviewed periodically and updated
accordingly. Employees will be provided with any updated Code of Ethics and Business
Conduct.
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MINJAR DISCIPLINARY POLICY AND PROCEDURE
• Except for gross misconduct, no employee will be dismissed for a first breach of
discipline, unless the seriousness of the offence has caused severe impact to the
company.
• The level of any formal action will be dependent on the seriousness of the
offence and the consequence of the offence.
• The procedure may be invoked when previous support, advice or warnings have
been ineffective or when several minor complaints are made which, taken
together, constitute a breach of discipline.
FORMAL ACTION
• The company takes the necessary action to communicate, advice and support its
employees of the Code of Conduct of the company that must be strictly adhered
to and the repercussions that will follow the breach of discipline.
• In case of any breach of discipline adhering to the Code of Conduct of the
company, there will be a scheduled formal case hearing with the convicted
employee. If an investigation is necessary, it will be carried out. The investigation
will include an interview with the employee, any witnesses and others, as well as
the examination of any documentation or historical evidence available.
• The employee should be advised of the conduct expected of them in the future
and of the possible consequences of further problems, if the breach of discipline
is not of huge impact. If necessary, an informal warning will be given by the line
manager to reinforce the advice. A record of an informal warning needs to be
kept on the employee’s personal file and may be used in future proceedings.
• Formal action may only be taken in necessary cases. Below are the types of
action that may be taken based on the extent to which standards have been
breached, precedent, the employee’s general record, position, length of service
and special circumstances which might make it appropriate to adjust the severity
of the penalty.
Oral Advice
Oral Warning
Written Warning
Suspension
Termination
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PREVENTION OF SEXUAL HARASSMENT AT WORKPLACE POLICY
Objective:
The POSH policy at Minjar has been framed based on The Sexual Harassment of
Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and is intended
to provide protection against sexual harassment of the staff at workplace and for the
prevention and redressal of complaints of sexual harassment and for matters connected
therewith or incidental thereto.
The term ‘Sexual harassment’ directs to any one or more of the following unwelcome acts
or behavior (whether directly or by implication) namely:
physical contact and advances
a demand or request for sexual favours
making sexually coloured remarks
showing pornography
any other unwelcome physical, verbal or non-verbal conduct of sexual nature
The following circumstances, among other circumstances, may amount to sexual
harassment:
implied or explicit promise of preferential treatment in employment: or
implied or explicit threat of detrimental treatment in employment; or
implied or explicit threat about present or future employment status: or
interference with work or creating an intimidating or offensive or hostile work
environment; or
humiliating treatment likely to affect health or safety.
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Treat sexual harassment as a misconduct under the service rules
and initiate action for such misconduct;
Monitor the timely submission of report; by the Internal Committee.
Note: The Complaints Committee should be headed by a woman and not less than half of
its member should be women. Further, to prevent the possibility of any undue pressure or
influence from senior levels, such Complaints Committee should involve a third party,
either NGO or other body who is familiar with the issue of sexual harassment.
The minimum basic working week is 40 hours per week, Monday to Friday. This is
generally based on the company’s official hours of operation, 10:00 AM to 7:00 PM or
based on the shift in which the employee will have to work, if part of the 24/7 operations
team. No female employees are to be allowed to work from office after 8:00 PM on any
working day.
As an employee, you are expected to work additional hours as when reasonably necessary
for the effective performance of your job or as business demands necessitate.
Leave can only be availed after completing 6 months of full-time employment or on your
Manager’s discretion.
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Leave Application Procedure
• Log in at https://minjar-greenpay.greythr.com
• Select ActionsApplyLeave
• Your request will be sent to your leave approver for approval.
• New hires will receive their Greenpay credentials after their first salary.
Number of Leaves
Earned Leave –
18 days of EL per year is granted to each full-time employee as per policy, which can be
availed for vacation or planned time-offs. All employees must apply leave to their team
lead/manager for earned leaves at least 2 weeks in advance.
Sick Leave –
12 days of SL per year is granted to each full-time employee as per policy, which can be
availed on account of absence from work due to the following reasons:
All employees should inform their manager on or before the same day (at least before
8:00AM/2 hours before the shift time) if availing sick leave.
If any employee avails more than 5 days of continuous sick leave, a medical certificate by
a certified medical practitioner must be submitted to the HR department.
If the employee does not have any leave balance at any given point of time and the
situation warrants him to take the leave, leaves are granted by the company as loss of pay
or as leaves that may be adjusted against the future ELs. Paid leaves based on the
contribution to the company may also be awarded at the management’s discretion.
Wedding Leaves –
Employees can avail wedding leaves up to 3 days during their tenure with Minjar and this
will be separate from the other leave types.
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Leave Carry Forward –
Leave carry forward will be permissible only up to a maximum of 10 days every year adding
up to a maximum of 30 days in the course of 3 years or more.
Interns can avail only up to 1 leave per month on account of sickness or personal
emergency. An email approval from the manager needs to be taken for any leave availed
and follow LOP as mentioned below.
Leave Encashment –
• Encashment will be allowed only at the time of separation or when the employee
exceeds 30 days of carry forward.
• Leave encashment on basic salary will be limited to 30 days at the time of
separation or any number in excess of 30 days once the maximum carry forward
is reached at the end of the leave year.
Employees cannot:
Compensatory Off –
Employees receive a comp-off if they perform official duties over the weekend, on a
public holiday, or during vacation. Work completed over the weekend that is part of an
employee’s weekly tasks does not classify for comp-off.
Comp offs must be utilized within 2 months of working on a holiday, failing which it will
lapse.
LOP option is available for all employees and interns, with Manager’s approval. This can
be availed:
Note: Leaves for interns will be allotted only after they complete their internship and are
converted to full time employees.
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MATERNITY POLICY
Leave
Under the provisions of the Maternity Benefits Act, all full-time female employees are
entitled to maternity leave.
Additional Benefits
Eligibility
a) To be eligible the employee should have worked for more than 160 days in the 12
months immediately prior to the date of expected delivery.
a) The employee should apply to the manager for maternity leave before a minimum of 7
weeks prior to the expected date of delivery.
b) It should be supported by a medical certificate confirming the pregnancy and expected
date of child birth.
Maternity Insurance
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PATERNITY POLICY
Leave
Minjar provides male employees with paternity leave before or after the birth of their child.
Eligibility
a) To be eligible the employee should have worked for more than 160 days in the 12
months immediately prior to the date of delivery.
a) The employee should apply to the manager for paternity leave a minimum of 1 month
prior to the date of delivery.
Minjar provides employees with the benefit of working from home, based on the
individual’s Team Lead’s or Manager’s discretion.
The benefit of working from home is available only to full-time employees of Minjar. It is
not available to interns.
It is not possible to carry forward the eligible Work from Home days. Working from home
days can only be utilized in a single month.
For anything higher than the above limit of days, special approval needs to be obtained
from HR upon recommendation from the respective Manager.
It is important that concerned team members are notified well in advance when a planned
work from home is availed to ensure that work is planned accordingly.
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Work from Home Application
MINJAR IT POLICY
It is Minjar’s IT policy to use only licensed software on all laptops and desktops.
Employees are expected to take good care of the IT assets handed over to them as part
of their employment requirements. Any damage or loss of any of the IT assets assigned
to the employees, that occur due to lack of responsibility will be considered as breach of
contract and the necessary penalties will be imposed on the responsible employee.
Misuse of company assets which may result in the sharing of confidential information due
to carelessness, even if the employee may not be directly involved, may also lead to
appropriate disciplinary action.
It is the employee’s responsibility to ensure that they comply with this policy and that their
computers do not have pirated software installed.
If an employee uses peer-to-peer software, downloads pirated files or hacks into accounts,
it is their responsibility. Minjar will not take responsibility for their personal activities.
Software Licensing
Minjar encourages using Open Office and Google Docs for managing documents, and
open source for all the utilities software.
Virus Protection
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Software Requirements
• If a software is required to carry out work, the same needs to be approved by the
respective team manager.
• Minjar will purchase Microsoft Office license on a need basis
We want to encourage and reward our employees for helping us find good minds to work
with us. If you refer a candidate who is hired, Minjar will thank you by paying you a
referral bonus.
BONUS AMOUNTS
Minjar provides transport service to its employees if they are in night shift or working late.
Availability
Employees who work in night shift are provided a shared cab service.
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The cab service for non-shift employees, drop to “home only” is available:
• After 8pm
Personal Use
If an employee requires a cab service for personal reasons, they can inform the security
and pay the cab rate as applicable on reaching the destination.
To Book a Cab:
Minjar’s Team Outing Policy enables teams to plan and budget for their outings.
Team leads/managers can use this policy for events such as:
• Team outings
• Celebrate releases
• Welcoming new joiners to Minjar
• When team members leave Minjar
The budget for team outings is Rs. 1000 per person per quarter. If more than Rs. 1000 per
person per quarter is spent on an outing, the difference can be covered by team members.
How the budget for the team is spent is at the discretion of the team.
This excludes company events such as celebrations at office, annual outing, annual day,
etc.
• Fill the General Expenses Reimbursement Form (available in the People Portal)
• Give the form with supporting original bills and approval from the respective
approving authority to the Finance.
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• The reimbursement amount will be credited along with the
consecutive month’s salary.
• Reimbursement will not be done for expenses incurred for consumption of liquor.
Minjar is committed to the continuous training and development of its employees to ensure
they have the necessary skills to reach their full potential and contribute to the
achievement of the company’s growth and objectives.
Applicability –
Full-time employees
• External training, professional qualification certificates, or attendance on courses is
available to any full-time employee provided the course benefits the employee’s
professional development and is consistent with Minjar’s career strategy. Full-time
employees and interns
• Any training, workshops or presentations conducted in-house by Minjar employees
or talks by invited external specialists is open to all full-time employees and interns.
• At the recruitment stage. Any immediate training needs will be identified and
discussed by the team lead and will be organized during the first three months of
employment wherever possible.
• During the employee’s induction when the team lead and employee mutually set
the Personal Development Plan.
• During appraisals when training needs will be identified with the following year’s
objectives.
• At the time of promotion.
• Requests from staff
• Depending on updation of skill matrix bi-annually by the team leads and managers
for each employee.
2. Process
The employee’s manager will be responsible for analyzing training needs identified by any
of the processes above, and will discuss with the employee on the most appropriate way
of addressing these.
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3. Budget
All in-house training and workshops organized by Minjar will be of no cost to employees.
Subject to prior approval, Minjar can sponsor employees attending conferences and
seminars relevant to Minjar and the employee’s work and professional development.
External training needs should be discussed with and approved by management before a
request for funding is made.
2. Study Leave
In addition to time to sit an exam, employees studying for exams will be granted paid study
leave immediately before the exam. This is in addition to yearly Earned and Sick leave:
One day’s paid leave per examination paper, assuming not more than 2 papers per year
• If additional leave is needed it can be taken from an employee’s Earned leave
If an employee does not attend an agreed training event or take a required exam without
justifiable reason, Minjar can recover payment made towards the training.
4. Evaluation of Training
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Employees who have attended external training courses may be
expected to give presentations or workshops to their colleagues.
Minjar’s full-time employees can avail up to three month's salary as an advance/loan for
their personal usage i.e. only for wedding expenses or in case of hospitalization.
The availability of the advance/loan is subject to the discretion of the finance department.
General Eligibility
1. Repayment
• An agreement with the details of the loan amount availed to be created by
Minjar and signed by both parties.
• Automatic deduction as equal installments through payroll.
• The loan balance is due in full upon termination of employment.
Application Process:
• Application for loan advance can be submitted through Mi Casa, the people
portal.
All relationships must remain professional in office. However, if the relationship becomes
an issue, affects the performance of the individuals, the performance or morale of the
team, or puts Minjar at risk, the matter will be addressed and transfers to other roles/teams
etc. will be considered.
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8. If there is no alternative to one partner reporting to the other
partner, then it must be made clear to the people involved that any decisions
related to job performance, evaluation, pay and benefits will be handled by another
manager in conjunction with HR to ensure fairness.
Partners or family members of HR and Finance employees will not be employed by Minjar
in any other department due to a potential conflict of interest.
INSURANCE
Every Minjar employee is covered for a sum of Rs. 20,00,000 in the event of death.
Personal Life & Accident policy provides coverage and security to a person in case of
death, bodily injury due to an accident.
A sum of Rs. 3,00,000 is insured for per employee family (Premium paid by the employee)
This Policy covers hospitalization expenses incurred within the country, due to
illness/disease &/or due to accident during the Policy period.
WEDDING GIFT
As a token of welcoming a new member to the larger Minjar family, Minjar provides a
wedding gift when an employee is getting married. Employees are required to inform the
HR before 15 days from the day of the wedding for processing the gift. It is to be noted
that, at any point of time, a wedding gift will not be processed if an employee doesn’t inform
the HR within three months of the wedding.
TRAVEL POLICY
The travel policy applies for domestic and international travel and for business meetings
in Bangalore.
Food and drink expenses from business meetings can be reimbursed with actuals. The
allowance for a business meal is Rs.500 per head. Alcohol should not exceed 50% of the
total bill.
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Conveyance expenses
Per Diem
The per diem for travel to all destinations in India is Rs.1500 per day. The project manager
needs to approve exceptions if any.
Minjar provides a hotel allowance of up to Rs.4000 per night while travelling in India. The
best possible price needs to be checked out by the employee or the Admin department
before the booking is done. This can be booked in advance of the trip by the employee
and reimbursed with actuals.
The per diem for international travel is $75 per day (ASEAN/APAC) and $100 per day
(US/EURO). The project manager needs to approve exceptions if any.
The per diem allowance will be paid to cover food expenses and incidental expenses
such as laundry, tips, personal calls, etc. If the employee must incur additional expenses
for official travel, official calls, lunch/dinner for customers, these can be claimed at
actuals with approval.
For international travel, Minjar will provide a cash advance of the per diem of US $1000
for travel tenure more than 15 days. This requires the approval from the project
manager. This requires minimum 2 working days’ notice. The remaining amount will be
provided to the employee on a travel card. The per diem will be transferred to the card
on the last of the month for the following month.
All domestic and international flights can be booked either by Minjar or by the employee
with the approval of the project manager. If the flight is booked by the employee it will be
reimbursed by Minjar.
Minjar provides a hotel allowance of up to US$125 per night for international travel. The
best possible price needs to be checked out by the employee or the Admin department
before the booking is done. This can be booked in advance of the trip by the employee
and reimbursed with actuals.
Per diem is payable for the day in full if the journey commences before 12.00pm, and
50% if journey commences after 12.00pm. Similarly, when the Employee returns to his
office location, full daily allowance is payable if the journey concludes after 1200 hours
and 50% will be payable if the journey concludes before 12.00pm.
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In case of breakfast / meals provided by the hotel, the employee needs to claim a
reduced per diem for such a day deduct 15% for breakfast, 20% for lunch and 40% for
dinner.
Submission of Bills
It is mandatory to submit all bills to finance within one week of the employee’s return.
If bills are not submitted this will result in any forex/per diem given to employees to be
treated as a cash advance and will be deducted from the following month’s salary.
The cost incurred due to loss of ticket / passport, missed flight, no show without
intimation (not travelled on the booked date), change of route due to personal reasons,
expiry of ticket, etc., will be the responsibility of the employee.
The cost for any family member to accompany the employee on a business trip
domestically or internationally is the responsibility of the employee.
If the employee has to travel onsite or to other locations within India for more than 4
months, he or she is eligible to claim for the spouse and children’s (restricted up to 2)
travel cost:
• Only one return trip per year for the employee and family will be sponsored by
Minjar from the date of first travel
• If an employee's stay initially is planned for less than 4 months and extends beyond
4 months, he or she is eligible to reimburse the flight, visa and insurance cost
towards his or her family's travel
• Employees travelling with a spouse and children will not be paid any additional per
diem or allowance during the travel period
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Process
The Travel Allowance Form needs to be filled out and submitted by the employee and
the related approvals need to be sought. The fully approved travel allowance needs to be
submitted to Finance for processing 2 weeks before travel.
Expenses and bills need to be submitted and will be reimbursed to the employee’s salary
account.
Domestic trips:
International trips:
• US $200 of the per diem will be provided in advance in cash to the employee
• The per diem will be paid on a monthly basis for the number of travel days for that
particular month
• The initial month’s stipend will be transferred to the employee’s travel card before
the journey
• Additional advances, assuming an employee is staying out of country longer than
one month, will be paid on a monthly basis before the beginning of the next month
Allowances
If an employee works at a customer site (Bangalore) for a week or more then Rs. 250/day
allowance will be applicable, paid monthly.
Any employee of Minjar who is expected to perform official duties in the night shift, week
day or weekend (except national/festival holidays declared by the company), will be
eligible for a night shift allowance of Rs. 500 per day, paid monthly.
Food Allowance
Any employee of Minjar who is expected to perform official duties on a weekend or national
festival holiday during day hours, will be eligible for a food allowance of Rs. 200 per day,
paid monthly. This is applicable only if the employee puts in a minimum of 6 hours of work
at office.
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The food allowance component will not be applicable for employees
working in the night shift on weekends and holidays. However, we will work to ensure
better quality and availability of food during night shifts.
All the above-mentioned allowances are applicable only when the employee works from
office on any given day.
Note: All current month allowances will be paid in the next month, Please ensure that
your managers/TLs are well informed about your schedule of work on any given day.
SEPARATION PROCESS
We strive relentlessly to retain our employees, there may arise circumstances which may
compel an employee to part with Minjar. While ensuring that an employee is not
inconvenienced in any way during exit, the Company needs to ensure that separation do
not interrupt the normal flow of work.
Along with the letter of resignation which is raised via Email, we expect an employee to
give the Company the notice period as per the terms and conditions of employment i.e. 2
months. The Company may at its discretion allow an earlier release, on payment of notice
pay in lieu of the shortfall in the notice period (Gross salary).
1. Apply all pending earned leaves in the Greenpay portal and get it approved
2. Knowledge transfer (KT) to you colleagues
3. Return all Minjar assets to the concerned person
4. Complete the exit interview with the HR
5. Submit the exit checklist (Collect it from HR)
The last month’s salary will be transferred at the end of the month if the relieving date is
before 20th. Full and Final Settlement will consist of the salary for number of days worked
on the last month and encashment for your earned leaves (Basic salary) and deductions
if any.
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Thank You!
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