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FINALTERM EXAMINATION
MGMT623- Leadership

Question No: 1 ( Marks: 1 ) - Please choose one

Which of the following is NOT one of the four primary management functions?
► Controlling
► Planning
► Staffing Correct
► Organizing

Question No: 2 ( Marks: 1 ) - Please choose one

Managers in large units tend to:
► Use less delegation
► Use more group decision making Correct
► Spend more time in planning and coordinating
► Provide more coaching

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following type of skills are necessary for top executives?

► Interpersonal skills Correct

► Self-management skills
► Technical skills
► Conceptual skills

Question No: 4 ( Marks: 1 ) - Please choose one

Which of the following is Not a category of followers with reference to
leadership?

► Conventional followers
► Proactive followers
► Pragmatic followers
► Alienated followers Correct

Question No: 5 ( Marks: 1 ) - Please choose one

Which of the following is Not mentioned as one of the three leadership styles
explored in the University of Iowa studies?
► Cultural style Correct
► Autocratic style
► Democratic style
► Laissez-faire style

Question No: 6 ( Marks: 1 ) - Please choose one

Fiedler’s theory predicts that an individual who is considered task oriented will be
most effective when the situation is :
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► Moderately to highly favorable
► Moderately favorable
► Moderately to highly unfavorable
► Very favorable or unfavorable Correct

Question No: 7 ( Marks: 1 ) - Please choose one

Which of the following is included in the class of contingency variables termed
“follower”?

► Locus of control Correct

► Performance
► Employee satisfaction
► Formal authority system

Question No: 8 ( Marks: 1 ) - Please choose one

Which type of leaders provides individualized consideration, intellectual stimulation, and
possess charisma?

► Transactional
► Charismatic Correct
► Visionary
► Transformational

Question No: 9 ( Marks: 1 ) - Please choose one

Which of the following terminal values may beranked as the most important by
executives?
► Family security
► Self-respect
► Equality Correct
► Freedom

Question No: 10 ( Marks: 1 ) - Please choose one

Which of the following ways the formal leaders get some of their authority?

► Through situation
► Through position Correct
► Through dependency
► Through motivation

Question No: 11 ( Marks: 1 ) - Please choose one

Javad has the ability to "dock" paychecks of employees who arrive at work past
9:05 AM. What kind of power does Javad possess?

► Coercive power
► Reward power
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► Expert power
► Referent power Correct

Question No: 12 ( Marks: 1 ) - Please choose one

Which of the following types of networks is most likely to promote accuracy?
► Wheel
► Direct Correct
► Chain
► All-channel

Question No: 13 ( Marks: 1 ) - Please choose one

Which of the following communication creates tension about oral, written or both
communication?
► Obstruction
► Apprehension Correct
► Breakdown
► Block

Question No: 14 ( Marks: 1 ) - Please choose one

The person who manipulates information so that it will be seen more favorably by
the receiver is called:

► Using selective perception

► Filtering information
► Using politically correct communication Correct
► Suffering from communication apprehension

Question No: 15 ( Marks: 1 ) - Please choose one

Which of the following network of communication would most likely be found in
direct-line authority relations with no deviations?
► Vertical
► Direct
► Chain
► All-channel Correct

Question No: 16 ( Marks: 1 ) - Please choose one

Which of the following is a temporary cross-functional team?
► Quality circle
► Work group
► Task force Correct
► TQM group

Question No: 17 ( Marks: 1 ) - Please choose one

Which of the following helps explain the current popularity of teams?
► Teams are easier to manage
► Teams better utilize employees' talents Correct
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► Teams are less expensive
► Teams promote socialization

Question No: 18 ( Marks: 1 ) - Please choose one

Team members with good listening, feedback, and conflict resolution skills
possess which type of skills?

► Technical expertise
► Problem-solving skills
► Decision-making skills
► Interpersonal skills Correct

Question No: 19 ( Marks: 1 ) - Please choose one

Which of the following decision making technique is the process to generate
ideas from physically dispersed experts?

► Consensus
► Brainstorming
► Delphi technique Correct
► Quality circle

Question No: 20 ( Marks: 1 ) - Please choose one

Which of the following is the most important factor in building effective teams?
► Reward
► Coaching
► Communication Correct
► Feedback

Question No: 21 ( Marks: 1 ) - Please choose one

If no one is aware of conflict, it is generally agreed that _______.
► Employee-employer relations will be good
► Conflict is subversive
► No conflict exists
► Conflict is inevitable Correct

Question No: 22 ( Marks: 1 ) - Please choose one

Which of the following provides new employees with the basic background
information required to perform their jobs satisfactorily?

► Employee recruitment
► Employee orientation Correct
► Employee development
► Employee selection
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Question No: 23 ( Marks: 1 ) - Please choose one

An organization that has developed the continuous capacity to adapt and change
is termed as which of the following?
► Continuous improvement process
► Innovative organization
► Double-loop learning organization
► Learning organization Correct

Question No: 24 ( Marks: 1 ) - Please choose one

Which of the following is not one of the most widely used variable-pay
programs?

► Piece-rate wages
► Merit-based pay
► Flat pay
► Employee stock ownership Correct

Question No: 25 ( Marks: 1 ) - Please choose one

Which of the following is an example of a piece-rate plan?
► Time and a half for overtime Correct
► Rs. 15 for each unit produced
► Productivity bonus
► Commission

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following is NOT the benefit of virtual teams?
► Defined and agreed roles
► Geographically dispersed members
► Effective lines of communication
► Group interaction and cohesion Correct

Question No: 27 ( Marks: 1 ) - Please choose one

What is/are the qualitie(s) of good team's goals?
► Goals are specific
► Goals are measurable
► Goals are attainable
► All of the given options Correct

Question No: 28 ( Marks: 1 ) - Please choose one

Which of the following is NOT team leadership structure?
► Participative
► Consultant
► Tall Correct
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► Traditional

Question No: 29 ( Marks: 1 ) - Please choose one

When the competition is intense and the environment is changing rapidly, it is
especially important to:

► Maintain a high level of external monitoring

► Have detailed plans and operating procedures
► Increase the power of the chief executive
► Strengthen the organization culture Correct

Question No: 30 ( Marks: 1 ) - Please choose one

Which condition is least important for the success of a new strategy?
► It is based on the core competencies of the organization
► It is compatible with significant changes in the external environment
► It has a few clear themes relevant to the shared values of the members
► It is similar to a strategy that was previously successful Correct

Question No: 31 ( Marks: 1 ) - Please choose one

Who developed a three-step model for change that included unfreezing,
movement, and refreezing?

► John Kotter
► Douglas Surber
► Lawrence Summers
► Kurt Lewin Correct

Question No: 32 ( Marks: 1 ) - Please choose one

Which of the following is a new idea applied to initiate or improve a product,
process, or service?

► A continuous improvement process Correct

► Double-loop learning
► Innovation
► Process reengineering

Question No: 33 ( Marks: 1 ) - Please choose one

Translating an idea into a form such as written or spoken language that can be
recognized by a receiver is called which of the following?

► Encoding Correct
► Decoding
► Feedback
► Noise
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Question No: 34 ( Marks: 1 ) - Please choose one
The person who is responsible for recording the meeting is called:

► Minute taker Correct

► Time keeper
► Primary facilitator
► None of the given options

Question No: 35 ( Marks: 1 ) - Please choose one

The person who is responsible for keeping track of time is called:

► Minute taker
► Time keeper Correct

► Primary facilitator
► Source facilitator

Question No: 36 ( Marks: 1 ) - Please choose one

Which is the real benefit of using team?
► Low absenteeism
► Synergy
► Low turnover rate
► Productivity Correct

Question No: 37 ( Marks: 1 ) - Please choose one

“Learning organizations are where people continually expand their capacity to
learn” was said by which of the following?

► Peter Ducker
► Peter Senge Correct
► Daniel Tobin
► Gary Ahlquist

Question No: 38 ( Marks: 1 ) - Please choose one

“Umar has a rational way of thinking but he is less tolerant towards ambiguity”.
Identify that which of the following styles he would follow to make decision.
► Analytical
► Directive
► Behavioral Correct
► Conceptual
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Question No: 39 ( Marks: 3 )

Discuss the disadvantages of team decision making.

Ans:

Disadvantages:

1- The process is longer, so it is more costly

2- Compromise decisions

3- One person may dominate the whole team.

Question No: 40 ( Marks: 3 )

What are success factors of virtual teams?

Ans

Success Factors

a- Effective individual performance

b- Implementation of team concept
c- High trust
d- Efficient use of technology

Question No: 41 ( Marks: 5 )

Discuss four ways to reduce misinterpretations while communicating with people
from a different culture.

Question No: 42 ( Marks: 5 )

What is team decision making? when team decision making should be preferred?

Ans

Team decision making is a process in which we get more knowledge and

information during the decision making. And also communication is enhanced
better.

It should be preferred when

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a- Anybody not know the answer
b- To increase the commitments with others.
c- The situation is not very urgent.
d- A manger can live with different choices.

Question No: 43 ( Marks: 5 )

What lessons can be learned from animals concerning team play?

Ans:

Lessons learned from animal behavior are followings,

1- Dedication
2- Cooperation
3- Leadership
4- Teamwork
5- Staying united
6- Supporting
7- Mutual respect
8- Coaching

Question No: 44 ( Marks: 10 )

Discuss flexible benefit programs. What are the advantages and disadvantages
to both employees and employers?
Ans:

A flexible benefit program means to allow employees to choose those employers

to provide benefits of dental care, health insurance for dependents, long term
disability insurance, child care, elder care, legal services and retirement plan.

Question No: 45 ( Marks: 10 )

Prof. Manan wants to change the conventional learning style of students. He
doesn’t want to spoon feed his students or restrict them to text material only. He
wishes to see his students as creative minds. What should he do to improve the
creativity of his students?

Ans:

Creativity is defined as a mental process involving the generation of new ideas or

modification in existing ideas.
There are different ways through which Prof. Manan can groom their students
and make them creative.
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Different ways to enhance creativity:

1-Open the Mind

Every one has some new experience in a whole day. New experience stimulates
the brain and help to make new connections for boosting.

2- Relax

Stress, pain or boring life bloc the creativity of mind.

3- Stop Looking for the Correct Answers

Don’t look for the one right answers, make the view more broad and looking for
the many answers.

4- Diversity

It is better to involve more people in problem solving efforts. It brings more

perspective and more solution than yours.

5- Health makes Wealth

Exercise also boost the brain performance and keep body fit. Because if you are
fit by brain then you can pay attention to your getting ideas.

By practicing these tips Prof, can develop creativity of students.

Some tools and techniques are also using to enhance the creativity of mind. For
example

Brainstorming
- think many ideas
- List relevant
- Used more common idea for problem solving.

Fresh your Sense

Relax
Close ayes
Concentrate

Experiment

Experiment the different ideas to get best solution

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Mental Exercises

Keeps thinking sharp,

Solving puzzles, reading mystery stories, doing word games

Creative Problem Solving

Develop a creative atmosphere/attitude

Determine the facts
Identify possible solutions

Creative Traits

Imagination
Conceptual ability
Ability to reason logically
Mental flexibility