TABLES OF CONTENT

Acknowledgements 2
Executive Summary 3

CHAPTER – I: INTRODCTION

1.1 Background of the study 4

1.2 Objectives of study 4

1.3 Meaning of the bank 5

1.4: Evolution on banking industry 5

1.5: History of banking in Nepal 7

1.6: Meaning of commercial bank 9

1.7: Functions of commercial bank 10

1.8: Commercial bank in Nepal 11

CHAPTER – II: INTRODCTION OF EVEREST BANK LTD

2.1: Introduction to everest bank limited 14

2.2: Joint venture 14

2.3: Equity structure 15

2.4: Organization chart 15

2.5: EBL network 18

2.6: Corporate vision 18

2.7: Corporate mission 19

2.8: Awards 19

2.9: Pioneering Achievements 19

 2.10: Objectives of everest bank 20

2.11: Board of directors 20

2.12: management team 21

2.13: Products and services by EBL 21

2.14: SWOT analysis 23

CHAPTER – III: CRITICAL ANALYSIS & PROBLEM SOLVED

3.1: Customer service department 25

3.1.1: Functions and services provided by CSD 26

3.1.1.1: Analysis of regular/daily activities 26

3.1.1.2: Analysis of irregular activities 29

3.1.1.3: KYC update 30

3.2: Problem identified and solved 31

3.3: Possible solutions to the problems 32

CHAPTER – IV: INTERNSHIP PROGRAM

4.1: Introduction of the branch 33

4.2: Departments I worked 33

4.3: Description of tasks assigned to me 33

CHAPTER – V: INTERNSHIP PROGRAM

5.1: Summary and conclusion 35

5.2: Lessons learnt 36

5.3: Recommendations 36
 LIST OF TABLES
Table No.1.1: List of Commercial Banks
Table 2.1 Equity structure
Table 2.2 Board of Directors
Table 2.3 Management team
Table 2.4 An overview of EBL’s SWOT analysis

LIST OF FIGURES
Figure 2.1 Share ownership pattern
Figure 2.2: organizational chart of EBL