On-The-Job Training

SSS(Social Security System)

Narrative Report

Presented to the Faculty of

Informatics-Computer-Institute Baguio

In Partial fulfillment

Of the Requirements for the Degree

Advanced Diploma in Information Technology

Submitted by:

Lhean Cayle Agbunag

0515-0816-2456

Student Trainee

Date Submitted:

August 28, 2019

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 Table of Contents

Cover Page 1

Table of Contents 2

Acknowledgement 3

Introduction 4

Company Profile 4

A.History 4-5

B.Mission 5

C.Vision 5

D.Goals 6

E.Organization Structure 7

Work Division 7-8

Activities and Responsibilities

Learning

Comments

Recommendation

Conclusion

Attachments

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 Acknowledgement

Dear Sir / Madam:

I would like to convey my gratefulness to you and your colleagues for the
excellent OJT which I have undergone in your company. The skills and knowledge which
I have gained throughout my practical training I perceive as very valuable component in
my future career development. As you know this OJT was part of my educational
curricula and therefore I have to thank you for providing me this opportunity.

I would especially like to thank Ma’am Nancy Umoso, Ma’am Florie-anne

Catipon for their generous support, coaching and companionship during my OJT. I shared
their expertise with me very generously and I have learned a lot from them. My thanks
and appreciation also to your Admin staff for willing to help us, and above all to your
good companionship.

Thank you once again for your great support in the successful completion of my OJT.

Sincerely,

Lhean Cayle A. Agbunag

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 Introduction

I’ve taken my On-The-Job training at Social Security System (SSS)

Baguio because my classmate recommend me to take my OJT training at SSS
Baguio. I have taken my On-The-Job training at SSS Baguio because I know that
there is something in their company that will help me progress in the future. I as a
trainee was given 200 hours to undergo and pursue this training that will help me
acquire knowledge and skills that will serve as a tool to face the challenges of life
and to prepare students for my future career. My purpose at taking my On-The-
Job training at SSS Baguio is to have more knowledge and to absorb more
information about Social Security System (SSS) Baguio. My objectives in taking
my OJT training at SSS Baguio is to be at my best, be versatile, cooperates well
with supervisors and with others, and to finish my On-The-Job training at my best.
I’ve taken my OJT training at SSS Baguio located at SSS Building, Harrison
Road, Baguio City near University of the Cordilleras (UC) and Patriotic High
School. I have started my OJT training in SSS Baguio at May 16, 2019 and I
finished at my On-The-Job training at July 31, 2019

Company Profile

History

It was former President Manuel A. Roxas who first proposed a bill in

Congress, seeking the establishment of a social security system for wage earners
and low-salaried employees. This he said on January 26,1948, during his State of
the Nation Address. On July 7,1948, after the death of President Roxas, President
Elipidio Quirino created a Social Security Commission, his first official act as a

president. This commission drafted Social Security Act that was submitted
to Congress. In 1954, Rep. Floro Crisologo, Senators Cipriano Primicias and

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Manuel Briones introduced bills to the Congress that were eventually enacted as
Republic Act 1161, or the Social Security Act of 1954. The law was also called
the Social Security Law (SS Law).

This part of the Manual states the mandate of the Social Security System,
which is also enunciated in Section 2 of the Social Security Act of 1997 (R.A
No.8282). It further details the mission, vision, and the values espoused by the
System.

Mission

To manage sound and viable social security system, which shall promote
social justice and provide meaningful protection to members and their families
against the hazards of disability, sickness, maternity, old age, death, and other
contingencies resulting in loss of income or financial burden.

Vision

A viable social security institution providing universal and equitable social

protection through world-class service.

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Goals

The SSS aims to institutionalize a corporate culture that instills the core
values of TRUST, EMPOWERMENT, and TEAMWORKK.

By TRUST, we mean being Competent, Honest, Ethical, Empathetic, and

Reliable (CHEER).

By Empowerment, we mean being Task-Focused, Accountable, Self-

Driven, Knowledgeable, Enthusiastic, and Decisive (TASKED).

By TEAMWORK, we mean being Collaborative, Harmonious, Adaptable,

Responsive, Motivated, and Selfless (CHARMS).

Anchored on the mission and vision statements, the following describes

the Quality Policy of the System in terms of the quality of service that we commit
to our members and their beneficiaries.

Quality Policy

SSS is committed to provide prompt, convenient, reliable and meaningful

social security protection services to our current and future members and their
beneficiaries, such as that they shall receive the benefits due them in time of
death, disability, old-age, sickness and maternity.

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 Organizational Structure

Work Division

In My On-The-Job training at Social Security System (SSS) Baguio, I was

assigned at the Administrative Section where I rout documents all over the whole
sections of the company. I also accommodate and authorize members/clients for
their UMID cards/I.D. for releasing and if their I.D is located at Phil-post, I will
immediately call our company’s I.D. center to claim the client’s tracking number.
At the afternoon before we will take our dismiss I will collect the feedbacks of the
clients on the drop box placed at the employee’s desk (General Information, MSS,
Tellering).

Activities and Responsibilities

Date Activities Accomplished

January 28, 2019 Orientation, Started in General Information

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 Assisted members/clients in GI and KIOSK
machine

January 29. 2019 Assisted members/clients in GI and KIOSK

machine, Numbering transaction slip,
Requests payment form and transaction slip
in Admin,

January 30, 2019 Assisted members/clients in GI and KIOSK

machine, Numbering transaction slip,
Requests payment form and transaction slip
in Admin,

January 31, 2019 Numbering transaction slip, Assisted

members/clients in GI and KIOSK
machine, Requests payment form in
Admin, Assisted members/clients in GI and
KIOSK machine

February 1, 2019 Listing UMID ID’s and records in

computer, Cutting labels, Endorsed files to
admin,

February 4, 2019 Assisted members/clients in GI and KIOSK

machine, Giving certifications to clients,
Request forms in stockroom, Requests
R1A, ACOP, Payment form in Admin,
Xerox E1 forms, Answered Telephone
calls,

February 7, 2019 Assisted members/clients in GI and KIOSK

machine, Folding loan payment form and
payment form, Cutting and numbering
transaction slip,

February 8, 2019 Logged files date, Listing Files date in

computer, Cutting labels

February 11, 2019 Assisted members/clients in GI and KIOSK

machine, Folding loan payment and R6
forms, Stappling payment form, Cutting

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 labels, Answered telephone calls, Pasting
files date,

February 12, 2019 Assisted members/clients in GI and KIOSK

machine, Folding loan payment and R6
forms, Stappling payment form, Xeroxed
transaction slip, Cutting and numbering
transaction slip,

February 13, 2019 Assisted members/clients in GI and KIOSK

machine, Stamped loan payment form,
Cutting carbons, Stappling payment form,
Logging RIMC01 file, Assisting Clients in
fingerprint stamp, Fixing old files, logged
files date, Fixing member loan forms

February 14, 2019 Assisted members/clients in GI and KIOSK

machine, Folding loan payment and R6
forms, Cuts labels, Encodes members
information,

February 15, 2019 Endorsed E4 files in ARMS, Monitored E4

files, Sorted and recycled papers, Logged
RIMC01,

February 18, 2019 Assisted members/clients in GI and KIOSK

machine, Folding loan payment and R6
forms, Stappling ACOP forms, Recycling
and numbering transaction slips, Sorting
M1, ER3 folders, Checking UMID ID,s in
computer

February 19, 2019 Assisted members/clients in GI and KIOSK

machine, Folding R6 and R5 forms,
Stappling retirement form, Recycling and
numbering transaction slips, Giving
certifications to clients

February 20, 2019 Assisted members/clients in GI and KIOSK

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 machine, Folding loan payment form,
Cutting carbons, Endorsing files in Medical
and in MSS, Stappling payment form

February 26, 2019 Assisted members/clients in GI and KIOSK

machine, Cutting and numbering
transaction slips, Folding R6 and loan
payment forms, Request payment form in
Admin

February 27, 2019 Folding loan payment and payment forms,

Request payment form in Admin, Stappling
E4 forms, Cutting and numbering
transaction slips, Endorsing files to
medical, Endorsing RT and DT folders in
ARMS, Logging RT and DT folders,
Encoding clients information in computer

February 28, 2019 Stamped loan payment form, Folding R5

forms, Requests payment form in admin,
Cutting and numbering transaction slips,
Gives and receives certification to clients

March 4, 2019 Assisted members/clients in GI and KIOSK

machine, Recycling transaction slips,
Stappling member loan application and
loan restructuring application forms,
Folding R5 and R6 forms, Sorting member
loan application, Verification of ELMS
folders, Answered telephone calls

March 5, 2019 Assisted members/clients in GI and KIOSK

machine, Xeroxed sinumpaang salaysay,
Affidavit of guardianship and flexi funds
forms, Cutting and numbering transaction
slips, Giving forms to clients in GI,
Requests payment form in admin, Folding
R5 and R6 forms

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March 6, 2019 Assisted members/clients in GI and KIOSK
machine, Stappling member loan
application and loan restructuring
application forms, Folding R5 and R6
forms, Numbering transaction slips

March 7, 2019 Assisted members/clients in GI and KIOSK

machine, Stappling R8 forms, Folding R6
forms and loan payment forms, Cutting and
numbering transaction slips, Requests
transaction slips in admin, Giving forms to
clients in General Information

March 11, 2019 Assisted members/clients in GI and KIOSK

machine, Folding R6 forms and loan
payment forms, Numbering,recycling and
cutting transaction slips, Endorsed RT and
DT folders in ARMS, Requests forms in
stockroom, Endorsed files in medical,
Verification of ELMS folders, Answered
telephone calls

March 12, 2019 Assisted members/clients in GI and KIOSK

machine, Requests forms in stockroom,
Numbering,recycling and cutting
transaction slips, Cutting RT and DT labels,
Pasting RT and DT labels in folders,
Logged RT and DT folders, Endorsed RT
and DT folders in ARMS, Requests
payment form and transaction slips in
admin, Folding and sorting loan payment
forms

March 13, 2019 Assisted members/clients in GI and KIOSK

machine, Xeroxed affidavit of complaint
forms, Folding loan payment form,
Recycling transaction slips, Cutting
carbons, Cutting RT and DT labels, Pasting
RT and DT labels in folders, Sorting RT

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 and DT files in folders

March 14, 2019 Assisted members/clients in GI and KIOSK

machine, Requests payment form and L501
in admin, Request forms in stockroom,
Cutting RT and DT labels, Pasting RT and
DT labels in folders, Sorting RT and DT
files in folders, Logged RT and DT folders,
Endorsed RT and DT folders in ARMS,
Recycling and numbering transaction slips,
Folding R5 forms

March 18, 2019 Assisted members/clients in GI and KIOSK

machine, Giving forms to clients in GI,
Requests payment form in admin, Xeroxed
and cutting payment form, Endorsed files to
MSS, Verification and sorting UMID ID’s
and UMID forms, Answered telephone
calls

March 19, 2019 Assisted members/clients in GI and KIOSK

machine, Recycling,numbering and cutting
transaction slips, Cutting RT and DT labels,
Pasting RT and DT labels in folders,
Sorting RT and DT files in folders, Logged
RT and DT folders, Endorsed RT and DT
folders in ARMS, Xeroxed transaction slips
and contribution lists,Requests payment
form in admin, Requests and stappling E4
forms in stockroom

March 20, 2019 Assisted members/clients in GI and KIOSK

machine, Requests and stappling E4 forms
and maternity form in stockroom, Requests
payment form in admin, Folding loan
payment forms, Cutting RT and DT labels,
Pasting RT and DT labels in folders,
Sorting RT and DT files in folders, Logged
RT and DT folders, Endorsed RT and DT

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 folders in ARMS,

March 21, 2019 Assisted members/clients in GI and KIOSK

machine, Stappling payment and E4 forms,
Cutting RT and DT labels, Pasting RT and
DT labels in folders, Sorting RT and DT
files in folders, Logged RT and DT folders,
Endorsed RT and DT folders in ARMS,
Recycling,numbering,xeroxed and cutting
transaction slips,Requests payment form in
admin

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Learning

There are many learnings I have learned with my supervisors, my OJT

trainees friend and with everyone in my On-The-Job training at Social Security
System (SSS)Baguio. Some of learnings I have learned from them is helping and
assisting each other if someone needs help, respecting and greeting each other like
saying “Mabuting Araw Po Sir, Madam”, following your supervisors so you can
gain some and more knowledge at work, and many more learnings I have learned
from my supervisors and my OJT trainees friend. There are also learnings I have
learned from clients at my On-The-job training at SSS Baguio. The learnings I
have learn from the clients is like you need to assist the on filling up their form or
assisting them on their way because they are total disabled and seniors. Some
learnings I have learned from some clients are you should help them and assist
them because they don’t know what to do next in their transactions. Some I have
learned is to give back the things that clients forgotted, answering right to the
clients questions, and many more learning I have learned in my On-The-Job
training at SSS Baguio.

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Comments

There are many comment I want to tell in my On-The-Job training at

Social Security System(SSS)Baguio. My OJT training in SSS Baguio is very
enjoyable and very exciting because the supervisors and same OJT trainees is
caring you, talking to you, telling each stories to other and many more enjoyable
and exciting moments in my OJT training in SSS Baguio. Some of my comments
is, it is nice to have OJT training at SSS Baguio because in SSS Baguio your
supervisors and your same OJT trainees is gonna help you and assist you if you
need help or you don’t know what to do, some is they will do their best to explain
to you the work so you can finish it. It good to have OJT training in SSS Baguio
because its gonna be an exciting and enjoyable On-The-Job training at Social
Security System(SSS)Baguio.

Recommendation

In my On-The-Job training at Social Security System(SSS)Baguio is very

enjoyable, exciting, very good and very successful. Ill gonna recommend this to
other students and to other graduating students to have their OJT training at SSS
Baguio because the OJT training and work at SSS Baguio is simple. It was simple
because your supervisors and you same OJT trainees is gonna help you and assists
you if you need a help or you don’t know what to do. I am gonna recommend this
SSS Baguio to students that looking for a OJT training place because having On-
The-Job training at SSS Baguio is gonna be exciting and enjoyable.

Conclusion

In my first day in my On-The-Job training at Social Security System

(SSS)Baguio, I think it was to hard because it was my first day and I don’t know

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what to do in SSS. When it comes in my second week in my OJT training at SSS
Baguio I can already relate to my work because I listen well, learned and absorbed
some knowledge to my supervisors and same OJT trainees. When I was already in
a months in my OJT training at SSS Baguio I can already do the work properly
and neat, finish the works before time, and many more successful that I’ve done in
my OJT training at SSS Baguio. My OJT training at SSS Baguio is very exciting
and enjoyable because my supervisors and my same OJT trainees is my close
friends. In my OJT training at SSS Baguio, I want to give thanks and appreciation
to my supervisors, OJT trainees, and to everyone for helping me and assisting me
until the end of my On-The-Job training.

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