John Donaldson

8 Sue Circle
Smithtown, CA 08067
909-555-5555
john.donaldson@emailexample.com

September 1, 2018

George Gilhooley
Times Union
87 Delaware Road
Hatfield, CA 08065

Dear Mr. Gilhooley,

I am writing to apply for the programmer position advertised in the Times Union. As requested, I enclose a completed job
application, my certification, my resume and three references.

The role is very appealing to me, and I believe that my strong technical experience and education make me a highly competitive
candidate for this position. My key strengths that would support my success in this position include:

 I have successfully designed, developed and supported live-use applications.

 I strive continually for excellence.
 I provide exceptional contributions to customer service for all customers.

With a BS degree in Computer Programming, I have a comprehensive understanding of the full lifecycle for software development
projects. I also have experience in learning and applying new technologies as appropriate. Please see my resume for additional
information on my experience.

I can be reached anytime via email at john.donaldson@emailexample.com or by cell phone, 909-555-5555.

Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.

Sincerely,

Signature (hard copy letter)

John Donaldson

Sample Email Letter of Application (Text Version)

Subject: Colleen Warren - Web Content Manager Position

Dear Hiring Manager,

I'm writing to express my interest in the Web Content Manager position listed on Monster.com. I have experience building large,
consumer-focused health-based content sites. While much of my experience has been in the business world, I understand the social
value of this sector and I am confident that my business experience will be an asset to your organization.

My responsibilities have included the development and management of: website editorial voice and style; editorial calendars; and
the daily content programming and production for various websites.

I have worked closely with healthcare professionals and medical editors to help them to provide the best possible information to a
consumer audience of patients. I have also helped physicians to use their medical content to write user-friendly and
easily comprehensible text.

Experience has taught me how to build strong relationships with all departments in an organization. I have the ability to work within a
team as well as cross-team. I can work with web engineers to resolve technical issues and implement technical enhancements.
 I am confident working with development departments to implement design and functional enhancements, and to monitor site
statistics and conduct search engine optimization.

Thank you for your consideration.

Colleen Warren
colleen.warren@noemail.com
555-123-1234
www.linked.com/colleenwarren

How to Send an Email Application Letter

If sending your cover letter via email, list your name and the job title you are applying for in the subject line of the email. Include your
contact information in your email signature but don't list the employer's contact information. Skip the date and start your email
message with the salutation. Here's an example of a formatted email cover letter.

 Oversee all technology operations and evaluate them according to established goals
 Devise and establish IT policies and systems to support the business needs
 Responsible for Managing the entire IT Risk, Networking /Security, Application Security and IT Audit/ Compliance
 Analyze the business requirements of all departments to determine their technology needs
 Identify problematic areas and implement IT solutions on time
 Control IT budget and report on expenditure
 Ensure IT systems and people are effective and functioning within the limits of budget, time and specifications of the company
 Ensure security of data, network access and backup systems
 Coordinating with different departments in conceptualizing, developing, and launching technology-based products and services
 Assist in building relationships with vendors and creating cost-efficient contracts

What must you bring? / Required skills:

 10+ years of experience in IT management in a progressive technology development environment

 10+ Experience in analysis, implementation and evaluation of IT systems and their specifications
 Experience managing a network with nearly 24 hour up time requirement
 Managed an operating environment with very high uptime requirement and 24/5 availability
 Knowledge of networking with at least 3+ locations, connected with leased lines and networking equipment
 Experienced in creating and implementing IT policies and systems that will meet objectives
 Expertise in data center management and data governance
 Excellent knowledge of technical management, information analysis, computer hardware/software systems and networks.

Well versed with Windows Server (AD), Networking

Business Process Management (ERP)
Website Management
Comprehensive understanding of network architecture and client/server technology
Manages and coordinates all IT-related matters including data, wireless communications, mobile technology, security, computer hardware and software
Developing and implementing IT policy and best IT practices in the organisation
Strong communication and problem solving skills
Organizing video conferences
Lead the expert committee on ICT & Cyber Security

 Participate as a member of the Leadership Team in formulating IT strategy and implementation road-
map that is aligned with company level strategic imperatives and priorities.
 Provide thought leadership in evaluating new travel technology and make recommendations on
technological solutions across Company lines of business. Consistently assess technical efficiency
 and makes changes as necessary. E.g. POS (SMART) re-engineering project and implementation of
white label/customized online self-booking tool/platform.
 Conduct a comprehensive review of existing tools and capabilities as part of drawing up the
technology blue print to meet existing and future business requirements. E.g. decision analysis
between an in-house data centre and cloud hosted applications like Email, POS Tools, Intranet, HRIS,
Financial Systems, etc.
 Lead the oversight of existing technology platforms and build out of new technology platforms and
capabilities to meet emerging business needs e.g. SBT, Hotel booking platform, MI capabilities etc.
 Demonstrate and make available ITH products/ apps e.g. Online Booking Tool/ Self Booking Tool to
the clients and implement the same. Act as a Travel Technology Consultant to the Corporate Clients
in partnership with Client Management teams to ensure penetration and adoption of ITH Technology
platform/tools.
 Set up and manage a highly efficient, cost effective, scalable Infrastructure for desk top/ applications
and communication e.g. Telephony & Chat/Messenger for Employees, Client interface and Traveller
Interface (e.g. Customer Contact Centre).
 Enable complitaion of the country wide IT Capital Expenditure budget. Continuosly monitor IT
expenditure and proactively drive cost rationalization initiatives.
 Align, where relevant, and implement best practices from ITC parent / group companies.
 Ensure smooth functioning of support & operational systems through outsourcing partners and
associated service and technology providers.
 Partner with business to develop and enhance company's website. Work towards increasing site traffic
through appropriate Search Engine Optimization (SEO) collaborations.
 Define and own the IT Security Policy.
 Direct the development and implementation of IT policies and processes in instances of BCP/disaster
recovery/security breach etc.
 Ensure licenses related compliances e.g. company-wide software licensing, Department of
Telecommunication guidelines (e.g. for internal IP based Telephony), etc.
 Liaise with GDS to ensure reliable and effeicient connectivity at owned and client locations. Ensure
new products/ add-ons are made available as soon as they are available in the market.
 Constantly review major 3rd party / supplier contracts and analyse them with real-time trends with an
objective of renegotiations towards optimizing revenues / reducing costs.
 Work with Operations and Supplier team to shift business on preferred suppliers through the use of
Technology.
 Collaborate within and across business units to prioritize, plan, and execute the development
schedule for major product and platform releases.
 Lead and motivate a skilled and engaged IT workforce.
Key Working Relationships

Close contact across all levels of the organisation although most contact at senior levels e.g. CMC, VP-Ops, CFO.
Business / Functional Heads, Branch Managers, ITC IT etc.

External relationships mostly with (including but not limited to):

1. IT (Hardware/ Software) Vendors and Suppliers

2. ITC Infotech
3. GDS and Hotel Suppliers
4. Desktop (Integrated Booking Tool for Travel Consultants) Technologies Vendors
5. OBT/ Self Booking Tool Project Team and Product/ Development Vendors
6. Technology Teams of Aggregators/ Suppliers/ Content Sites.