Entrapass - (Kantech Windows 10 Installation Guide)

exacqVision-Entrapass (W10) Installation Guide
1
Overview
Purpose
ExacqVision recorders now include Kantech Entrapass CE software. The purpose of this document is to guide the technician or
installer through the process of installing and registering Kantech Entrapass CE. It is required that the individual performing this
task is a Kantech Certified Technician in order to register the product.
More information about Kantech Entrapass CE can be found by visiting Kantech’s website:
http://www.kantech.com/Products/software_entrapass_ce.aspx
2
ExacqVision Installation
NOTE: It is imperative that ExacqVision be installed and fully licensed before installing Kantech Entrapass. If this step is not
completed correctly, you will see a prompt for a serial number in the Entrapass installation process.
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ExacqVision Installation:
1. Visit https://www.exacq.com and select Support>Software Downloads.

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2. Select the appropriate version for your system.
3. When prompted for login credentials on the website, entire username “guest”, password “exacqvisionip” and run the
installation file.

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Once ExacqVision is installed and licensed, you may begin the Kantech Entrapass installation without issue.
3
Kantech Installation
Entrapass Software Installation
Perform the following steps to install the included version of Kantech Entrapass CE on the exacqVision recorder.
NOTE: If you have previously configured “kiosk mode” for other users on the system, please log out, and log back in as “admin”
before continuing.
1. Find the Kantech folder on the desktop.

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2. Open the EPCE 6.05.38 folder
3. Run the Setup.exe to start the installation.

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4. Click OK to begin the installation process.
5. Step through the installation, selecting

It is recommended to install the full package at this step.

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6. Here you will be naming the Kantech system. Continue to step through the installation process.

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Your installation is now complete.
The desktop will now show five new icons.

a. Workstation
b. Server
c. Gateway
d. Smartlink
e. Entrapass Web
DO NOT double click the Entrapass Web shortcut icon that the installer
has placed on the desktop. The pre-determined parameters of this
shortcut are not correct for being installed on an exacqVision recorder.
This icon can be deleted from the desktop.
Later, during the configuration of the EntrapassWeb client, you will be

instructed to launch the EntrapassWeb Setup shortcut icon found in the
Kantech folder on the desktop.
Please continue to Permission Repair

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4
Kantech Permission Repair
Vital Steps for Windows 10 Installations
Kantech Entrapass requires 2 permissions changes and 1 exclusion change (Windows Defender) for full functionality. NOTE:
This only applies to Windows 10 at this time.
1. Open the Kantech program file folder. (C:\Program Files (x86)\Kantech) A. Right click on
the Kantech folder.
B. Select Properties
C. Find the Security tab in the properties window.
D. Select the Users group.
E. Click the Edit button
F. Click the check box for Full Control
G. Click Apply, and OK, and close these windows.

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2. Click the start button and type “regedit”. Select the “regedit.exe” option that appears.
This will open the Registry Editor.

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3. Navigate to the “HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kantech” folder

A. Right click the Kantech folder.
B. Select Permissions from the menu
C. Select the users group
D. Click the Full Control check box
E. Click Apply, and OK, and close these windows.

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4. Entrapass on Windows 10 requires an exclusion in Windows Defender. (Call Kantech

support if you have questions regarding interactions with other forms of cyber-security
software.)
B. Open Windows Defender
C. Click Settings
D. Locate “Exclusions” at the bottom of the page that opens.
E. Click “Add an exclusion”

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5. Click “Exclude a folder” and locate the Kantech folder in Program Files (x86). Highlight
this folder and click the “Exclude this folder” button.

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5
Registration
Once Entrapass CE is installed it must be registered
IMPORTANT NOTE: The person doing the registration must be a Kantech Certified Technician.
At this point you can open the Workstation application.

A. Click “Click here to login” in the top left corner.
B. Apply the temporary password provided (highlighted in yellow) to the password text box to login.

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1. Click on the Options tab

1
2. Then click on Registration
3. Click the “Click here to register” button to

register
4
6
4. Contact Kantech using the information

provided to register. Certified
technicians can complete the
registration process online at 5
www.kantech.com if they have a
member center account.

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IMPORTANT NOTE: The person doing the

registration must be a Kantech Certified
Technician.
5. When a confirmation code is received enter it here.

6. The OK button will become enabled upon entering a proper
confirmation code.
Click OK when done entering code.
Click Close button.
When prompted for Connection Password change it

is OK to leave these fields blank and click Cancel.

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Close the Workstation application.
Answer YES to both of these questions if

prompted.
EntrapassWeb Client Setup
Open the Kantech folder on the desktop and launch the EntrapassWeb Setup shortcut.
A browser will open with a prompt to install Microsoft Silverlight. Click “Click now to install” to continue.

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Click “Run” to begin installation.
When prompted for User Access Control, click Yes.

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Click “Install now” to install Silverlight.
These two options are of no consequence.

Make Bing my search engine
Make MSN my homepage
They are checked by default but they can be

unchecked if desired.
The option “Enable Microsoft Update

(recommended)” is recommended to leave
checked (its default state).
Click Next.

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Installation is complete.
Click Close.
Upon clicking “Close” from the Silverlight installation, another browser instance or tab should launch prompting for the Tyco
EntrapassWeb install. If it does not, manually open the “EntrapassWeb Client Setup” application in the Kantech folder.
Click “INSTALL”

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When prompted with the Security Warning, click “Install”.
When the install completes, a login prompt should be displayed. There are key things to look for here.
1. Username: admin
2. Password: admin256
3. Ensure name here is as expected

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4. Ensure that this says “Powered by

Kantech”. If you only see “Powered by…”,
then a connection has not been
established with the Kantech services and
there is a problem.
2
3 4
Final Steps and Cleanup

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Another tab or web browser may open

indicating that you can launch
EntrapassWeb from the Start Menu of
Windows. This window can be closed.

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Clean up the desktop by deleting or moving the

Kantech installer off of the exacq recorder. This will
free up about 1 GB of space on the OS/boot drive. Delete or move off of exacq recorder
Your desktop should now look like this →

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Backup Configuration
There is a limited amount of space on the local hard drive. A remote location for the backup operation of
Entrapass should be considered. It is recommended that you configure the backups to target a network
share or other removable media such as a USB drive or CD. To do this, perform the following steps.
1
1. Open Workstation
2. Click Options
3. Click Backup Scheduler
4. Select “Specific Folder” radio button
5. Click on the browse icon
6. Click on the drop down box
7. Select network share or removable media (in this example, a USB drive with drive letter E:\)
8. Click OK
9. Repeat steps 1 - 8 for each tab, Data, Archive, In/Out and Video event
NOTE: The “Default folder” setting will write this data to the “C:\Program Files (x86)\Kantech\Server_CE\” area. This setting
is not advisable because it resides on the exacqVision local drive.
3
8
4 5

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The installation and registration process is now complete. Please see the integration guide here, exacqVision-Entrapass
Integration Guide to continue with integrating Entrapass with exacqVision.

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exacqVision-Entrapass (W10) Installation Guide

+1.317.845.5710 USA (Corporate

1. Visit https://www.exacq.com and select Support>Software Downloads.

+1.317.845.5710 USA (Corporate

2. Select the appropriate version for your system.

+1.317.845.5710 USA (Corporate

1. Find the Kantech folder on the desktop.

+1.317.845.5710 USA (Corporate

2. Open the EPCE 6.05.38 folder

3. Run the Setup.exe to start the installation.

+1.317.845.5710 USA (Corporate

4. Click OK to begin the installation process.

5. Step through the installation, selecting

+1.317.845.5710 USA (Corporate

+1.317.845.5710 USA (Corporate

Your installation is now complete.

The desktop will now show five new icons.

Later, during the configuration of the EntrapassWeb client, you will be

Please continue to Permission Repair

+1.317.845.5710 USA (Corporate

+1.317.845.5710 USA (Corporate

+1.317.845.5710 USA (Corporate

3. Navigate to the “HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kantech” folder

+1.317.845.5710 USA (Corporate

4. Entrapass on Windows 10 requires an exclusion in Windows Defender. (Call Kantech

+1.317.845.5710 USA (Corporate

+1.317.845.5710 USA (Corporate

Once Entrapass CE is installed it must be registered

At this point you can open the Workstation application.

+1.317.845.5710 USA (Corporate

1. Click on the Options tab

2. Then click on Registration

3. Click the “Click here to register” button to

4. Contact Kantech using the information

+1.317.845.5710 USA (Corporate

IMPORTANT NOTE: The person doing the

5. When a confirmation code is received enter it here.

Click Close button.

When prompted for Connection Password change it

+1.317.845.5710 USA (Corporate

Close the Workstation application.

Answer YES to both of these questions if

EntrapassWeb Client Setup

+1.317.845.5710 USA (Corporate

Click “Run” to begin installation.

When prompted for User Access Control, click Yes.

+1.317.845.5710 USA (Corporate

Click “Install now” to install Silverlight.

These two options are of no consequence.

They are checked by default but they can be

The option “Enable Microsoft Update

+1.317.845.5710 USA (Corporate

+1.317.845.5710 USA (Corporate

When prompted with the Security Warning, click “Install”.

+1.317.845.5710 USA (Corporate

4. Ensure that this says “Powered by

Final Steps and Cleanup