Objective: Immersion Two (Narrative Report)

My Name is Khensley G. Colega and I am taking a course,

Certificate of Technology major in Food and Service Management in
Marikina Polytechnic College. I had completed a total number of 560 hours
of Industry Immersion two at Mrs. Cheffy and Company Inc. from
December 04, 2018 to March 19, 2019.
On My first day as an intern I was assigned for an event of "ASEAN Youth
Cultural Forum 2018" at Ateneo De Manila University as a buffet attendant
for lunchs and snacks.
When we were arrived, the head captain and Mrs. Cha (the account
executive) remind us that we need to eat breakfast before we start working.
After eating, I started to clean silverware, polishing highball glasses,
watering goblets, and sanitizing plates, food pans, and equipment.
After that, I prepared clean cutleries and arrange them in tables based on
proper setting of dishes. Lastly I took some table napkins and put them in
for the complete table settings.
Next, I rapidly poured water into food pans and placed all the food into their
specified places.
I'd noticed that Mrs. Cha is very carrying for the health of guest and she
has a goal for having a satisfactory level for every guests. I noticed that the
staff and waiters are responsible and nice. They try their best to attain their
duties orderly.
The next day I was assigned to work in the office. I was in the marketing
sales department and every account executive have ojt's assigned as their
Assistant. I was assigned to Ma'am May Ann to become her assistant.
My tasks are: Photo copying of Banquet Event Order and other documents,
creating buffet tags, editing files like proposals, contacts, marketing lists,
inventories and I also make a center piece.
When I completed my task Ma'am May Ann complimented me for my good
work.
Once I was assigned to the dining without a captain, I was afraid because
only ojt and the waiter who were supposed to be assigned that day we’re
beginners and did not have enough experience at all to be professional.
Mrs. May Ann handled that event but she wasn't in the office as she had
finish her paper work. This was the reason that she wasn't available at the
venue.
No one is able to lead us yet but because I'm Ma'am Ann's assistant, she
has taught me what we'll do first. She gave me the instructions and we
followed them...
We are all under pressure at times because the client had numerous
demands but at the end of the day all our pressure and nervousness turned
into joy. The clients were happy and they complimented us for our good
quality service. The result was very overwhelming for me because as an
intern it was an important task for me. I wouldn't have achieved this feat
without my companions if we didn't have the unity we have...