DAMCO.

COM

CHINA B2C LOGISTICS

YOUR EASY ACCESS TO ONE OF ASIA’S LARGEST ONLINE CONSUMER MARKETS

Our experienced people have been operating in China for many years. Through our wide network
of own offices, and by applying our innovative solutions and technology, this programme provides
you with easy access to the Chinese e-commerce market.

What are the benefits?

Components Features
• One-stop-shop for your complete solution, from • Goods receipt, quality checking and
importing and receiving goods to final delivery to Receiving and storage
end consumers in China storage • Import customs clearance for goods
originating from outside China
• Access to more than 1,600 cities
• Reach your customers in 1-4 days Sales order • Receive and process via EDI the
management consumer orders placed on your website
• Fast set-up of new geographical locations
• Flexible implementation and scale-up • Pick and pack orders for domestic
• Seamless exchange of information and events delivery
Pick-and-pack
• Prepare, print and attach labels and
• Dynamic selection of the best courier service documentation
provider for each geographical location
• Booking with courier companies and
• Reduced handling for import goods by using the
Delivery generating courier waybill
same warehouse for import, storage and pick- management • Coordinate shipment pick-up and
and-pack operation delivery to end consumer in 1-4 days
Performance • Manage key milestones
Programme Outline
management • Measure service provider performance

Damco’s China B2C Logistics programme provides
an easy one-stop-shop solution for execution
and management of your logistics, from import
Visibility
and receipt of goods to final delivery to your end
consumers.
• Inbound receipts and stock levels
• Order progress tracking based on key
milestone information provided via EDI
• Electronic connection with local courier
companies
• Provide courier tracking number for order
tracking by your customers
DAMCO.COM

About the programme

The China B2C Logistics programme is designed to provide our customers with an easy entry into
the Chinese B2C e-commerce market. It offers a complete end-to-end solution that manages the
handling of consumer orders, inventory and goods, the flow and exchange of information between
your website and the couriers’ networks, and the documentation to go along with it. Our specialists
have many years of experience in setting up and running operations in China, and will provide their
in-depth expertise to support you in defining and setting up your China B2C programme.

Inbound Domestic Fulfilment End Consumer Delivery

WEBSITE 6

COURIER CONSUMER

PICK-UP
POINT

Import cargo Warehousing & Order Management Last Mile Delivery

Damco manages the receiving of domestic and
imported goods. Customs clearance is arranged for
imported goods.
Goods are checked and put in storage.
Damco will receive consumer orders via EDI from
customer website and arrange the packing, labeling
and documentation for final delivery of the orders.
Damco selects and books with the courier company,
prints the courier waybill, and coordinates the pick-up
from the warehouse with the courier.
The courier company delivers the ordered items to the
end consumer or to a designated pick-up point.
Consumers can track their order status via the
customer website and final delivery via the courier
website.
Courier and warehouse performance is measured and
milestones are tracked and presented in a dashboard.
On request imported goods can be stored in a
bonded area and customs clearance arranged when
needed.

CASE STUDY

British technology company designing and manufacturing vacuum cleaners, hand dryers, fans, and heaters.

• Easy fulfilment to Chinese on-line consumers • Best courier choice depending on destination
• Coverage of more than 1,600 cities in China, with • One contact for end-to-end solution
deliveries in 1-4 days

With over 1,500 staff and 26 locations across China, we have unmatched local experience
in vendor management and domestic consolidation as well as excellent on-the-ground
knowledge and relationships.

About Damco
Damco is one of the world’s leading third party logistics providers. Flexible enough to act on specific customer requirements and robust enough to
deliver, Damco supports companies worldwide with customised freight forwarding and supply chain solutions that are innovative, sustainable and
cost-effective. With 11,000+ employees and more than 300 offices in over 100 countries, Damco combines its global coverage with detailed know-
how of local situations and procedures