Operational Internship Assesment Guide Mge2 2018 2019 Eng

OPERATIONAL INTERNSHIP MGE-2 _ 2018-2019
LA ROCHELLE BUSINESS SCHOOL
MGE 2
OPERATIONAL INTERNSHIP
ASSESMENT GUIDELINES
2018-2019
This Handbook is specific to the OPERATIONAL Internship.
Available on-line at
myintranet.esc-larochelle.fr/fr-fr/esc/Pages/Stage-operationnel
Experiential Learning and Personal Development Dept. Master Grande Ecole LA ROCHELLE | Page | 1
your contacts:
Claire RUSSELL Rosalie DECATOIRE

Cyrielle MAROT
Learning coordinator Assistant Student Suport
Administrative assistant
2nd year MiM2
Master in Management
Master in Management Programme Registry
Programme pignotr@excelia-group.com
Bureau 188
Bureau 189 marotc@excelia-group.com
russellc@excelia-group.com
Administrative follow-up of
internship agreements
Validation of Internship
(reception, signatures)
Applications
And also :
Objectives of the OPERATIONAL INTERNSHIP and Targeted skills
Global objectives of the OPERATIONAL INTERNSHIP

 Develop self-reliance and sense of responsibility in an operational position working on an assignment geared
towards:
Sales / Marketing /Management/Finance / Purchasing - Logistics / HR/ Communication, etc.
 Gain your first experience in line with your career project in terms of:
 Knowledge, discovery and understanding of a particular sector, function, position, organization or geo-
cultural zone.
 Skills development: business, technical, transversal, human relations
 Increased professional, technical, transversal and interpersonal skills
 Development of your network
Targeted skills, in accordance with the learning objectives of the program
 Be capable of integrating and using knowledge proper to each discipline in order to resolve functional and
transversal issues, and know how to use team spirit in order to work well in a team
 Have an international approach and perspective (if the mission is of an international nature).
 Be an effective Communicator.
 Be capable of identifying and evaluating questions of an ethical nature relevant to the company and to its
strategy in terms of social responsibility.
 Know how to efficiently find and use information needed to study and find solutions to problems within the
company.
Key stages in the Internship
Your operational internship, the midway professional experience of your study program, is also your springboard to
your Executive Internship.
The aim here is to give you all the conditions necessary to ensure the success and valorization of this experience.
There are three main phases to this internship:
The integration period:
The first few weeks are crucial to the success of your internship.
At this stage it is essential to ensure that you have:
- Gained a clear understanding of the context in which the company operates; its internal organization, its
operating methods, the procedures to be followed etc.
- Successfully integrated the organization and the team ;
- Established a structured and constructive relationship with your hierarchical superior/internship supervisor ;
- Clarified your duties and activities, your objectives, performance indicators, the expectations related to your
post.
The Assessment Form
At the end of the first 3 months, you are strongly advised to fix a final appraisal appointment with your hierarchical
superior/internship supervisor so that you can:
- Discuss the mid-term actions accomplished and results obtained, analyze any gaps and the difficulties you have
encountered
- Assess the skills observed during this period, identify your strong points and areas for improvement as well as
any training or assistance required to enable you to carry out your mission successfully
This final appraisal should enable you to develop a constructive discussion with your supervisor, to share a common
vision of your activity, your achievements, your difficulties and also of your expectations and those of your superior
for the forthcoming weeks.
The meeting should also enable you to enhance your own self-assessment, to clarify your priorities for the rest of the
internship and to define your action plan.
The End of Internship Appraisal
This appraisal should enable you to demonstrate your capacity to:
 Understand and analyze the company, its activity, organization, operating methods, environment and its
stakeholders with a general view of its activity sector ;

 Make the link between your theoretical studies of business and management and company practices ;
 Take a critical approach and make recommendations;
 Describe and situate your mission within the company in terms of objectives, achievements, and expected
results ;
 Identify your contribution to the company’s performance, to the activity of your department, internal and
external customer satisfaction and the ways in which problems are solved ;
 Make a critical analysis of your action, your successes and failures and your difficulties;
 Analyze what you have learnt from this experience :
o Identify and illustrate the skills you have developed ;

o Assess the extent to which this experience contributes to the confirmation and implementation of
your Professional Project.
 Be able to showcase this experience as part of your personal branding strategy ;
 Develop effective written skills.
Your appraisal will be based on 2 exercises:
 The Appraisal interview with your hierarchical superior/internship supervisor : The

Assessment form – “operational” internship - must contain the completed and co-signed
document.
internship report : your analysis of the company and its context - paper format to the Registry,
If these are sent by post, the postmark will be accepted as proof of date of despatch.
No report sent by email will be accepted.
Operational Internship report:

plan and content instructions
Cover page:  cf. annex at the end of this document

- Last name, first name, promotion
- Reference “Operational Internship”
- Company, address
- Name of internship supervisor
- Internship start and finish dates
- If report written in English, please specify on the cover page
---------------------------------------------------------------------------------------------------------------------
Documents to be included at the beginning of the Report
Assessment form, co-signed by the internship supervisor
-----------------------------------------------------------------------------------------------------------------------------------------
Acknowledgements
Contents
Introduction: briefly present your internship and your mission, and put it into perspective in relation to your
professional project: this should highlight the relevance of this internship as a useful part of your career pathway
I. Analysis of the company: (4 pages)

 Brief presentation of the company*, its sector of activity, its products, its services, its main competitors:
2 pages maximum In the appendices: facts and figures, organizational chart…
 Analysis of the internal organization: internal operating system, decision making, managerial practices ;
*according to the size of the company, the analysis may focus on the whole company (if it is a small/medium-
sized company) or a section of the company (branch, agency, shop, department…) if the company is a national
or international enterprise.
This part is designed to allow you to demonstrate your capacity to understand and analyze the company, its activity
and its organization.
II. Your contribution within the company (8 pages)

 Reminder of your initial mission and objectives ;
 Your integration within the company: factors which contributed towards your integration, an analysis of any
difficulties encountered;
 The challenges of your mission within the framework of the activity of your department, of the company on
a commercial, financial or human level etc.
 A summary table showing: objectives/means put into operation/results obtained (performance indicators);
 A gap analysis, an analysis of the difficulties encountered ;
 Summary, in a few lines, what your contribution to the performance of the company or the department was.
This part seeks to allow you to demonstrate your capacity to identify your contribution to the activity or the
performance of the company, your ability to integrate and use subject-specific knowledge to solve functional and
transversal issues.
III. Links between theory and practice (4 pages)
 Identify the business and management knowledge that you have acquired and which you called upon
while carrying out your mission;
 Identify the business and management knowledge that you lacked in order to be efficient in your mission;
 Explain your observations of theory and practice: what you noticed, what surprised you
IV. The benefits of this experience and your career Project (8 pages)
Skills developed:
You will particularly highlight:

 Technical professional skills: Learning a profession and its particularities, specific tools (software, control
systems etc.);
 Methodological skills: Organization of work, time management, information management….
 Transversal skills.
You will illustrate these skills using examples of concrete situations and you will correlate your self-assessment and
your internship supervisor’s assessment of your performance.
Knowledge and understanding of a particular job role
Drawing upon your observation of the professional activity within your department and of your line manager, describe
the main professional characteristics of your post or that of your line manager.
The impact of this internship in the construction of your personal and professional project, and in your future
choices. You will develop and justify:
 How this experience has reinforced or modified your personal and professional project in the short and
middle-terms;
 Your future action plan.
Enclose a copy of your CV duly updated to include this experience
V. Conclusion (1 page)
VI. Appendices Descriptive elements, figures, statistics, supporting documents and evidence etc.
TIPS FOR WRITING YOUR REPORT:
 The presentation of the report should be clear;

 Number the pages and respect the coherence of the entire text.
Make sure that equal space is given to each of the three sections within the report.
 Indicate clearly the reminders or referrals to the appendices.
The Appendices should be numbered and each should have a heading.
 Respect the same logic throughout the report;

 Pay attention to your writing style: be clear, precise and concise;
Use short sentences, space the text out well. Use of the first person permitted;
 Pay particular attention to spelling and style of expression;

 Indicate all your sources (ATTENTION TO PLAGIAT)
Appendix 1
ASSESSMENT FORM - "OPERATIONAL" INTERNSHIP

TO BE COMPLETED WITH THE INTERNSHIP SUPERVISOR AT THE END OF THE INTERNSHIP TO BE INCLUDED IN
THE INTERNSHIP REPORT
This Internship Evaluation is MANDATORY.
It validates the successful completion of the internship by the student, which is required to obtain a Diploma.
Thank you to write this document with precision and accuracy.
INTERNSHIP ORGANIZATION
Company :
Adress :

Represented by:
NAME : First Name :
Function :
 @
Certifies that the TRAINEE
NAME : First Name :
Framed by :
NAME : First Name :
Function :
 @
Student in the 2nd year of the MGE Program at La Rochelle Business School,
carried out an internship in this company:
From To
Total duration of the internship Weeks / Months (remove the useless phrase)
GENERAL ASSESSMENT OF THE INTERN BY THE SUPERVISOR

Less than Couldn’t be
Exceptional Good Satisfactory Insufficient
satisfactory evaluated
Good presentation      
PERSONAL QUALITIES
On time      
Is curious      
Is open-minded      
Analytical ability      
Synthesis ability      
Less than Couldn’t be

Exceptional Good Satisfactory Insufficient
satisfactory evaluated
Communicates Effectively with
     
others
PROFESIONAL QUALITIES
Communicates Effectively in
     
writing
Sense of detail      
Works well by herself / himself      
Takes Decisions      
Fast      
Works Accurately      
QUALITY OF WORK      
GENERAL ASSESSMENT      
THE STUDENT’S SKILLS

1 – At the end of this period, what are your comments and remarks concerning the student’s interpersonal skills?
2 – In your opinion, has the student acquired any technical skills?
3 – What are, from your point of view, the student’s

- strong points - in which areas should he /she improve?
EVALUATION REALIZED ON AT
Signature of internship Supervisor Signature of Trainee:
& and Company stamp:
Appendix 2
Coverage model for the Internship Report
Last name, first name

Promotion
If report written in English, specify on the cover page
Reference “Operational Internship”
Company
Address
Name of internship supervisor
Internship start and finish dates
Experiential Learning and Personal Development Dept. ESC LA ROCHELLE | Page | 10

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OPERATIONAL INTERNSHIP MGE-2 _ 2018-2019

LA ROCHELLE BUSINESS SCHOOL

This Handbook is specific to the OPERATIONAL Internship.

Claire RUSSELL Rosalie DECATOIRE

Objectives of the OPERATIONAL INTERNSHIP and Targeted skills

Global objectives of the OPERATIONAL INTERNSHIP

 Increased professional, technical, transversal and interpersonal skills

 Development of your network

Targeted skills, in accordance with the learning objectives of the program

Key stages in the Internship

There are three main phases to this internship:

The integration period:

The Assessment Form

The End of Internship Appraisal

This appraisal should enable you to demonstrate your capacity to:

stakeholders with a general view of its activity sector ;

 Take a critical approach and make recommendations;

 Analyze what you have learnt from this experience :

o Identify and illustrate the skills you have developed ;

 Be able to showcase this experience as part of your personal branding strategy ;

 Develop effective written skills.

Your appraisal will be based on 2 exercises:

 The Appraisal interview with your hierarchical superior/internship supervisor : The

Operational Internship report:

Cover page:  cf. annex at the end of this document

I. Analysis of the company: (4 pages)

II. Your contribution within the company (8 pages)

III. Links between theory and practice (4 pages)

You will particularly highlight:

Knowledge and understanding of a particular job role

Enclose a copy of your CV duly updated to include this experience

TIPS FOR WRITING YOUR REPORT:

 The presentation of the report should be clear;

 Indicate clearly the reminders or referrals to the appendices.

The Appendices should be numbered and each should have a heading.

 Respect the same logic throughout the report;

 Pay particular attention to spelling and style of expression;

ASSESSMENT FORM - "OPERATIONAL" INTERNSHIP

GENERAL ASSESSMENT OF THE INTERN BY THE SUPERVISOR

Less than Couldn’t be

THE STUDENT’S SKILLS

2 – In your opinion, has the student acquired any technical skills?

3 – What are, from your point of view, the student’s

Coverage model for the Internship Report

Last name, first name

If report written in English, specify on the cover page

Reference “Operational Internship”

Experiential Learning and Personal Development Dept. ESC LA ROCHELLE | Page | 10

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