Professional Documents
Culture Documents
Sujita
Sujita
CAREER O BJECTIVE
To work with progr essive and professionally managed dynamic organization, this provides rewar ding career
opportunities and a platform to developmyself along with the development of the organization.
WO RK EXPERIENCE
Jo b Pr o file:
Jo b Pr o file:
Branch Health complianceand Audit
Branch Visual Appearance
Customer Service
Conducting Workshop ( E-test and E learning)
Sales Drive
BRANCH HEAL TH
Lead the 5 member s team towar ds adhering to the process without any deviations
Job allocation to team member s and ensure completion of the same on weekly basis
Verifying and ensuring the vouchers checking as per the check list
Monitoring the officeaccounts on daily basis
Verifying the KYC’ s
Verifying the all high risk transactions on daily basis
Monthly and quarter ly repor ts submittingwithin the stipulatedtime frame
Updating the latestvendor agreements availability in the branch
Bills passed with proper approval and needs to be cleared within TAT
BRANCH FO CUS AND VISUAL APPERANCE
Monitoring customer wait time
Lobby management
G et the feedback from customers about the service
Analysis of the customer feedback and accordingly provide appropr iate solution and
implementations withinthe bank’ s policy
Ensure the team has proper understanding of the customer request and act accordingly
Ensuring availability of mandator y notices at the branch
Monitoring house keeping
WO RKSHO P
Knowledge about the bank products and process through learning matrix
Ensure team member s understand and complete the E learning module
SAL ES
Drive the team towar ds achieving sales target
Encouraging and motivatingteam member s
Displaying business achievement to management
Knowledge and experience sharing on how to get the business from customer
Responsibleto get the sales from all the staff member s evenly
Under standing the ability of team member s and allocatethe sales product accordingly
STRENG THS
DECL ARATIO N:
Suj itaTeronpi