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Communication Failures
Communication Failures
QUESTION 1:
Answer:
communication plays a vital role. Projects have different stages and according to that different
skilled people are involved so it is the project manager’s responsibility to communicate with
each individual and he need to inform to team members and stakeholders what they need to do
and their role and finally what outcome he is expecting from them for the project success. We
involves not only talking, but also speak and listened to. It is also termed as interaction between
different groups of people. For maximize the success and minimize the risks one need to improve
communication skills. There is a possibility to get more projects for the project manager if he can
QUESTION 2:
Answer:
A project may be large or small it should have project manager. Depending upon the project
scope and complexity the project manager’s job may differ. In this case study Herb has lot of
experience in R&D and he had a PhD in engineering also. Though he is an expert in subject he is
not the right person as a project manager. Most of the time he worked by himself by his
specialized skills and he interacted with the project team only during the project meetings. He
did not have any experience as a project manager but his organization expected that he would
assemble all the administration abilities in the activity. In the case study I observed that he is
unable to handle the situations properly when he need to answer and his communication skills
are poor among the colleagues and he is not delivering the information means what he is
expecting from them. With this discussion it is clearly understood that herb is not the right
QUESTION 3:
There were communications issues with Alice, Bob, Betty and Frank. For each
Answer:
Well, Herb as he performing a role of project manager got several bad experiences. It is totally
due to communication failure between sub-ordinates. Herb should interface with Alice, Bob,
Betty and Frank on daily basis. Alice is working in R&D department; she worked with Herb and
has lot of experience. Alice had an issue of encoding because he didn’t talk with Herb actually
what she is expecting from him. Alice is in the list of promotion and he actually want herb to
write a recommendation letter for her to promote. But Herb didn’t got her intension it was totally
encoding problem. Bob is working in the field of engineering. He faced the problem of
unmatched dispatch. Herb went to Bob’s engineering technicians and told them to perform on
other specification rather than what they actually do. But he didn’t inform them in writing, so the
technicians are not considered his direction. Betty had an anxiety accompanied by the data and
Frank had a question with Decoding. Betty took the decision to buy the procurements which are
needed in the manufacturing stage which is not actually her responsibility. It is actually Frank’s
References
controlling, books.google.com