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Clinical Simulation in Nursing (2017) 13, 524-530

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Featured Article

Fostering Academic Success among English as an


Additional Language Nursing Students Using
Standardized Patients
Krista King, MN, RNa,*, Caroline Porr, PhD, RNb, Alice Gaudine, PhD, RNc
a
Lecturer, School of Nursing, Memorial University of Newfoundland, St John’s, NL, Canada A1B 3V6
b
Associate Professor, School of Nursing, Memorial University of Newfoundland, St John’s, NL, Canada A1B 3V6
c
Dean and Professor, School of Nursing, Memorial University of Newfoundland, St John’s, NL, Canada A1B 3V6

KEYWORDS Abstract: To reduce health care disparities among minority groups, it is imperative that nursing
simulation; schools increase their enrollment and retention of English as an additional language (EAL) nursing stu-
standardized patients; dents. However, EAL nursing students struggle academically. The aim of this study was to explore the
EAL nursing students; perceived effectiveness of standardized patients (SPs) as a means to achieve academic success among
visible minorities; EAL nursing students. Using focus group methodology, 35 EAL nursing students shared their percep-
health care disparities; tions of SPs as a teachingelearning tool. Analysis generated seven core concepts: (a) psychological
community of practice; safety, (b) comfort communication, (c) psychomotor skill development, (d) language acquisition, (e)
attitudes change in attitudes, (f) debrief, debrief, debrief, and (g) learning takes time. SP simulation creates a
supportive community of practice that enables EAL nursing students to experience a sense of
psychological safety as they acquire new learning in cognitive, psychomotor, and affective domains.
Additionally, EAL nursing students are able to enhance their English proficiency as they
communicate with patients and families. Engaging in debriefing and repeat practice sessions are
instrumental to EAL nursing student learning. A strategic transformation in the delivery of EAL
nursing education is needed. If EAL nursing students are to attain positive learning outcomes, they
need to be immersed in a supportive and contextually-rich learning environment fostered by SP simu-
lation that encourages them to strive for mastery.

Cite this article:


King, K., Porr, C., & Gaudine, A. (2017, October). Fostering academic success among english as an addi-
tional language nursing students using standardized patients. Clinical Simulation in Nursing, 13(10),
524-530. http://dx.doi.org/10.1016/j.ecns.2017.06.001.
Ó 2017 International Nursing Association for Clinical Simulation and Learning. Published by Elsevier
Inc. All rights reserved.

There is an unprecedented growth in ethnocultural and accompanying this growth is a marked increase in health
linguistic diversity within United States and Canada care disparities among minority groups. The Institute of
(Statistics Canada, 2017; U.S. Census Bureau, 2015); Medicine (2003) recommends increasing the diversity of
health care professionals to address these disparities.
Expanding student enrollment into schools of nursing
* Corresponding author: krista.king@mun.ca (K. King). by recruiting applicants from diverse backgrounds is

1876-1399/$ - see front matter Ó 2017 International Nursing Association for Clinical Simulation and Learning. Published by Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.ecns.2017.06.001
EAL Nursing Students 525

considered a key strategy (Institute of Medicine, 2003); recommendations for enhancement. A focus group study
however, there are several obstacles that must be overcome. entails conducting a series of discussions on a particular
EAL nursing students, for example, experience a greater topic of interest (Krueger & Casey, 2009).
struggle for academic success than their native English
speaking counterparts (Miguel & Rogan, 2011).
Between 1967 and 1995, Study Setting and Sample
the pass rate on the NCLEX-
Key Points RN was 21% lower for
 Standardized patient On obtaining institutional review board approval, recruit-
Mexican-American nursing ment commenced. Thirty-five undergraduate EAL nursing
simulation fosters a students who spoke English
supportive and contex- students from a Canadian nursing university in a foreign
as an additional language country where Arabic is the official language volunteered to
tually rich community than native English-
of practice for nursing participate. Participants were enrolled in a Bachelor of
speaking nursing students Nursing (BN) program (includes post-diploma option).
student learning. (Bosher & Bowles, 2008).
 Standardized patient Participants had recently taken part in a nursing course
English language deficiency that had integrated SPs as a teachingelearning tool.
simulation affects posi- is making comprehension of
tive attitudinal change. Participants were enrolled in a foundational nursing course,
nursing terminology and ab- a family nursing course, a health assessment nursing course,
 Diversity in nursing stract concepts challenging
may reduce health and/or a mental health nursing course. The exact duration or
(Donnelly, McKiel & frequency each participant utilized SPs is unknown.
care disparities among Hwang, 2009; Olson, 2012).
minority groups. According to the Cummins
Model of Language Acquisi- Data Collection and Analysis
tion, contextually rich
learning environments that provide learners with facial
Participants took part in one of six focus group sessions that
cues, gestures or concrete objects of reference, enhance
lasted approximately 75 minutes. On receiving consent,
learning (Cummins, 2003). Standardized patient (SP) simula-
focus group discussions were audiotaped and later tran-
tion can create a rich context for learners and promote the like-
scribed verbatim. During the focus group sessions, partic-
lihood of academic success among EAL nursing students.
ipants responded to open-ended questions designed to elicit
A SP is ‘‘a person trained to portray a patient in realistic
EAL nursing students’ perceptions of SPs as a teachinge
and repeatable ways’’ (Lewis et al., 2017, para 2). Imple-
learning tool. Transcribed data were analyzed using the
menting SP simulation into undergraduate nursing curricula
analytical framework of key concepts (Krueger & Casey,
may create the contextually rich learning environment that
2009) to identify core ideas pertaining to EAL nursing stu-
EAL nursing students require in order to excel. If, ulti-
dents’ perceptions of SPs as a teachingelearning tool and
mately, there is a substantial increase in enrollment, reten-
recommendations for enhancement.
tion, and success of EAL nursing students, the health care
system will be better poised to deliver culturally competent
nursing care. However, little is known about the teaching
Results
effectiveness of SPs among undergraduate nursing students
and even less is known about the impact of SPs on the
The 35 participants (female ¼ 30, male ¼ 5) spoke a variety
learning of EAL nursing students (Becker, Rose, Berg,
of native languages including Arabic, Tagalog, Malayalam,
Park, & Shatzer, 2006; Kurz, Mahoney, Martin-Plank, &
Bengali, Afrikaans, and so forth. The majority (60%) spoke
Lidicker, 2009). The purpose of this research study was
Arabic as their native language and had been speaking
to explore EAL nursing students’ perceptions of SPs as a
English for more than 10 years. Seven concepts emerged
teachingelearning tool. It was anticipated that there would
that reflected EAL nursing students’ perceptions of SPs as a
be an opportunity to glean insight into strategies that may
teachingelearning tool: (a) psychological safety, (b) com-
enhance the effectiveness and integration of SP simulation
fort communication, (c) psychomotor skill development, (d)
in nursing curricula.
language acquisition, (e) change in attitudes, (f) debrief,
debrief, debrief, and (g) learning takes time.

Methodology
Psychological Safety
This qualitative, exploratory study utilized focus group
methodology guided by Morgan (1995, 1997) and Krueger Participants experienced an immense sense of psycholog-
and Casey (2009) to ascertain EAL nursing students’ per- ical safety as they interacted with the SPs. The SPs
ceptions of SPs as a teachingelearning tool and prepared them for the unknown, accepted them as learners,

pp 524-530  Clinical Simulation in Nursing  Volume 13  Issue 10


EAL Nursing Students 526

and created a risk-free learning environment. Prior to SP Psychomotor Skill Development


learning experiences, many participants feared the unfa-
miliar realities of nursing education. They were unsure of Prior to SP learning experiences, some post-diploma students
what to expect when they went to their first clinical could not competently perform a health assessment and were
experience. One participant shared, ‘‘When you have dealt at times required to duplicate the health assessment docu-
with the SPs you know what’s gonna be expected from you, mentation of other nurses in the clinical setting. The honesty
like the way you introduce yourself . it like trains [you] to with which these participants spoke of their struggle to
go into the hospital setting.’’ Participants perceived that real perform a head-to-toe assessment was admirable:
patients were less enthusiastic than SPs to have nursing
students directly involved with their nursing care. One Before [I did not] know how to do it . I’ll read the
participant shared, ‘‘A real patient would kind of get theory but when I want to do it like [in] practical, I do
annoyed . I think they have somewhere inside their head not know [how]. That’s why some . nurses they copy
that she’s a student nurse and she’s working on me and [she [the health assessment] . In the hospital, [the nurses]
is] not as good as the real nurse.’’ The SP learning copy, paste; copy paste; copy, paste; copy, paste.
environment was perceived to be risk free. Participants Following simulation completion, participants’ believed
believed it was ‘‘safe to [make] mistakes’’ when caring for they could competently perform a through health assess-
SPs. They did not fear causing harm to patients and families. ment. They no longer needed to duplicate the documenta-
Rather, they could focus on improving their practice so they tion of other nurses:
could become ‘‘better nurses.’’ One participant said, ‘‘It .
was um easier for me because you know that it’s a learning I am different . [After working with the SPs], I am
tool. You’re not afraid to do something wrong. You can doing, I am taking my stethoscope, I am assessing
always learn from your mistakes.’’ the, the lungs sound[s], I’m assessing the heart sound
[s] [and] I am assessing the abdomen . I am not
copying anymore.
Comfort Communication

Comfort communication is the essence of quality nursing Language Acquisition


care. After completing the SP learning experiences, partic-
ipants verbalized significant improvement in their ability to SP simulation improved participants’ ability to effectively
engage in ‘‘comfort’’ communication with patients and communicate in English with patients and families more so
families in the clinical setting. One participant stated, than with other modalities of simulation:
‘‘Therapeutic relationships [are] very difficult to apply in
the real world . It’s not easy to do comfort conversation The SPs . help you to put the right words in the right
. the SPs [make] you feel like it’s easier for you . [when] sentence. [When] they say something to you . and you
you reach the clinical setting.’’ have no idea how to reply to it you can just ask them for
SP simulation not only affords nursing students with the clarification, you can ask them to repeat what they are
opportunity to practice developing therapeutic relationships saying and they can help you. If you are working with a
but also validates the importance of establishing these mannequin they can’t say anything to you.
essential relationships with patients and families. One Participants learned how to relay complex medical
participant stated, ‘‘If you touch [their] hands, if you just information to patients and families in a simplified manner.
put your hand on their shoulder, it means something to One participant stated, ‘‘The standardized patients
them. A lot of time, really we are forgetting those things.’’ improved our communication . in [theory], we learn a
Participants indicated it was more meaningful to develop lot but when we go to the actual patients we . have to
therapeutic relationships with SPs than classmates. A change our words . you have to tell them in a simple
‘‘serious’’ rather than ‘‘casual’’ environment was fostered way.’’ Participants also became more aware of cultural
when learning with SPs. One participant explained this idioms such as ‘‘feeling blue’’ that had once caused them
difference in interaction: difficulty when communicating with patients and families
Without the standardized patients we might not have in the clinical setting.
been able to perfect those skills because when you’re
practicing with your friends it is a very friendly
casual manner and you giggle a lot. But [with] a Change in Attitudes
standardized patient you are very serious and you’re
very professional, the same exact way you would be SP learning experiences affected significant attitudinal
in real life nursing situation, in a hospital. change among participants. Participants developed new

pp 524-530  Clinical Simulation in Nursing  Volume 13  Issue 10


EAL Nursing Students 527

practice framework convictions, overcame stereotypical patients in the clinical setting. Female participants’ stated
views about patients with mental health illnesses, acquired that interacting with male SPs prior to commencing their
positive attitudes about older adults, and adapted to new clinical course enabled them to feel at ease when caring for
cultural norms regarding gender segregation. male patients:
Post-diploma participants adopted a new practice frame-
I was shy the first time . He came in for [a]
work espousing family-centered nursing care. They real-
respiratory assessment and you have to do hands on
ized that the profession of nursing is about much more than
like percussion and auscultation so . I was kinda
the timely completion of nursing tasks and that the family
like shy in the beginning. Then I just went with the
should be at the center of nursing care. One participant
flow, like you get used to it. That’s why now, I’m
stated, ‘‘It helped us to see how important the family is.’’ A
doing [a specific clinical nursing course] [in a] a male
participant shared her new practice framework conviction
trauma unit [and] I do not have any problem doing [a]
with the group:
health assessment. [Now] I feel good.
[I now] treat the patient equal to their family. Both of
them they need my attention; both of them, they need
my care. I [am] always reminding myself that I have
Debrief, Debrief, Debrief
to talk to the family.
All participants viewed debriefing as an essential compo-
Participants who engaged in learning with SPs who nent of SP simulation:
portrayed various mental health illnesses such as schizo-
phrenia were able to overcome stereotypical views about It is actually very helpful for us to hear . a patient
patients with mental health illnesses. Prior to the learning tell us how they think, how they felt, about our
experiences, many participants were unsure of ‘‘what to intervention. Was it good, was it bad, did we need to
expect’’ and they were fearful they may be harmed in the change something to make it better for a real patient.
clinical setting by patients with mental health illnesses. One During reflective debriefing sessions, participants were
participant shared, ‘‘I was afraid in a way that I did not able to glean insight into their nursing practice; they were
want to turn my back to someone without noticing what able to identify areas of their practice that were skillful and
they’re doing because, you know, something bad could others that were in need of improvement:
happen.’’ Upon completion of the SP learning experiences,
participants were no longer concerned about going to So, I learned something from her feedback . during
clinical for their mental health nursing course and they no . communication with the family, [it] is not always
longer feared for their personal safety. necessary to only communicate in conversation and
Prior to SP learning experiences, some participants talk with them. There is [other] ways which we [can]
believed that older adults were unproductive and that connect with the family like emotional support or [a]
declining health and quality of life was a natural conse- hug . the mom was really sad . I just hug[ged] her
quence of aging. and she really trust[ed] me after that.
This notion is evident in the following quote: Participants emphasized the need to debrief immedi-
I thought like most elderly people ah they cannot like, ately after an SP learning experience.
they cannot [live] normal life . Because in our One participant said, ‘‘I enjoyed having the opportunity
country elder people like, most likely, they have a to receive feedback immediately from the standardized
cane, a chair outside by the street and they just sit and patients themselves.’’ While the majority of debriefing
look at people going here and going there. [They sessions took place immediately after an SP learning
have] nothing to do . [They are] not healthy to walk. experience, there were a few occasions when debriefing
SP simulation enabled participants to experience a pos- was delayed. Participants who were unable to debrief
itive attitudinal change toward older adults. They realized immediately experienced a high level of uncertainty
that older adults can lead healthy and productive lives. One regarding the quality of their nursing care. The lack of
participant stated, ‘‘I [was] shocked . when he talked to me immediate feedback from simulation facilitators halted
about his life . he eat[s] vegetables, he watch[es] his diet . engagement in SP learning experiences:
And he told me he like ah walks four to five kilometers.’’ It gets hard for the instructor to give attention to all of
Female participants were able to adapt to new cultural us equally . sometimes we just stand there not like,
norms pertaining to gender segregation. Despite deep- not knowing what to do when the instructor’s viewing
rooted cultural beliefs that male and female residents someone else . [with] the standardized patient you
should have limited interaction in the community, female have to wait until the teacher comes, you have to wait
nurses are being expected to provide nursing care to male for your turn . like you just get stuck.

pp 524-530  Clinical Simulation in Nursing  Volume 13  Issue 10


EAL Nursing Students 528

Learning Takes Time traditional education. Whereas, Dearmon et al. (2013)


found that there was a significant increase in basic nursing
The time allocated to SP learning experiences was care knowledge among nursing students who engaged in SP
perceived to be insufficient. Participants desired to have simulation. It is noteworthy that in the Becker et al. (2006)
‘‘more time’’ engaging with the SPs. A participant shared: study, participants only had the opportunity to interview an
SP on one occasion for a period of 30 minutes and that in
We ran out of time . we were on a tight timeframe. the Dearmon et al. (2013) study, participants had the oppor-
One patient [had] so many things going on . [we] tunity to interact with an SP over a two-day period.
lost track of time and then the [instructors] come in The EAL nursing students did not specifically indicate
and [told us], ‘‘ok, your time is up.’’ It [was] time to that their knowledge level had increased. However, knowl-
debrief and . [we] were not even half way through edge acquisition extends beyond the ability of students to
all the questions that [we had] to ask. merely recall information; rather, it may also be demon-
Some participants were unable to incorporate the strated when students can analyze, evaluate information,
constructive feedback they had received during their and/or create new understanding (Anderson et al., 2001).
debriefing session into practice due to a lack of time. EAL nursing students described numerous situations
Instead of being encouraged to engage in repeat practice wherein they were able to critique their nursing care and
after the debriefing session, some participants were then integrate those changes to improve the quality of their
informed that the SP learning experiences had come to an nursing care during simulated SP learning experiences.
end. One participant emphatically stated that a single SP Learning in the psychomotor domain includes the
learning experience ‘‘is not enough.’’ development of new skills (Anderson et al., 2001). The
Participants verbalized the desire to practice a nursing ability of SPs to improve therapeutic communication skills
skill until they ‘‘got it right.’’ They eluded that repeat among undergraduate nursing students is well substantiated
practice would enable them to progress toward achieving in the literature (Doolen, Giddings, Johnson, Guizado de
mastery of the nursing care embedded within a simulation. Nathan, & O’Badia, 2014; Webster, 2013). EAL nursing
One participant stated, ‘‘Like, [when] you do it a lot, it’s students reported an improvement in both their relational
gonna be in your memory. You will not forget it when you skills and ‘‘hands-on’’ nursing skills.
go [to] the hospital.’’ Learning in the affective domain involves developing
new values, attitudes, and beliefs (Oerman & Gaberson,
2006). SP simulation changed the longstanding beliefs
Discussion and attitudes of many EAL nursing students. SP simulation
enabled EAL nursing students to develop new practice
There has been some urgency among nurse educators to framework convictions, overcome stereotypical views
improve the quality of undergraduate nursing education, about patients with mental health illnesses, acquire positive
and toward this end, many have begun to integrate attitudes toward older adults, and adapt to new cultural
innovative teachingelearning strategies such as SP simu- norms regarding gender segregation.
lation into nursing curricula. EAL nursing students who
engage in SP simulation can achieve many positive learning
outcomes. Although the findings of this study are based on
Supportive Community of Practice
the perceptions and experiences of EAL nursing students,
The clinical learning environment enables students to engage
the implications may have far-reaching application for
in real-world practice and to join a community of practice
nursing curricula and pedagogy.
(CoP). A CoP is, ‘‘a group of people who share a concern
or passion for something they do and learn how to do it better
as they interact regularly’’ (Lave & Wenger, 1991, para.3).
Rich Opportunity for Learning Some nursing students have reported feeling unwelcome in
the clinical setting and that the clinical setting was a hostile
The positive learning outcomes reported by EAL nursing learning environment (Bradbury-Jones, Sambrook, &
students entail cognitive, psychomotor, and affective do- Irvine, 2007; Castledine, 2002). The nursing students who
mains of learning. Learning in the cognitive domain took part in our study believed they were not valued members
includes acquisition of new knowledge and development of the health care team. Some believed that their contribution
of intellectual abilities (Anderson et al., 2001). Empirical as a student nurse was undervalued and unappreciated by pa-
support for the claim that SP simulation enhances knowl- tients. In contrast, SP learning experiences were viewed as
edge acquisition is ambiguous. Becker et al. (2006) ‘‘relaxing,’’ ‘‘comfortable,’’ ‘‘open,’’ and ‘‘accepting.’’
concluded, for example, that there was no significant in- They perceived that SPs prepared them to enter the hospital
crease in knowledge of depression management between for their first clinical experience, they felt their nursing
the group of students who used SPs and those who received

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