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Problem Solving Board
Problem Solving Board
Purpose: The purpose of this meeting is to review customer satisfaction data. Customer
issues, Liaison Issues and Internal quality issues found in manufacturing.
Make assignments as required and Drive the issues to closure.
Instructions: All attendees list are to printed in the left column and write their initials for each
corresponding day when attending a meeting.
Day Monday Tuesday Wednesday Thursday Friday
Attendee
Date
(Print Name) Time 9:45 AM 9:45 AM 9:45 AM 9:45 AM 9:45 AM
Q
31
28 29 30
21 22 23 24 25 26 27
12 13 14 15 16 17 18 19 20
11
1 2 3 4 5 6 7 8 9 10 11
!
11
1
LEGEND:
OVERALL STATUS
Leadership Review/
Corrective Action
Corrective Action
Program/Product
Proof/Detection
Implementation
Impacted Plant
Containment -
Standard Work
Date Opened
Quality Alert
PFMEA / CP
Breakpoint -
Root Cause
Validation
By Owner
Concern #
Identifed
Customer
Updated
ITEM #
Owner
Audits
(RYG)
Name
Error
date
Issue Description Action Plan / Countermeasure
G G Y G G G G Y
Y
1/11 1/18 1/24 1/24 1/25 2/13 2/15 2/20
1
G G G G G G
NA NA G
1/15 2/16 2/10 2/20 2/10 2/17
2
G G G R G R R
N/A R
1/22 1/26 2/1 2/17 2/21 2/17 2/21
3
G G G G Y Y Y Y
Y
1/22 1/24 1/27 1/27 2/21 2/20 2/20 2/20
4
G G G G R G G
N/A R
2/4 2/7 2/8 2/8 2/23 2/28 2/8
5
G G Y Y Y Y Y Y
Y
2/15 2/7 2/21 2/21 3/14 3/12 3/13 3/14
6