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  • Silabus Training

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    dicky aditya
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    This document outlines a training schedule for TFT employees from September 15th to October 10th. It includes 26 sessions covering various topics like cashier training, barista training, customer service excellence, and leadership. These sessions will be led by trainers like Yoda and Ivana and involve different employee crews including Yoda, Lidya, Dicky, and Ivana. The schedule culminates in a grand opening event on October 10th involving all crew members.

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    This document outlines a training schedule for TFT employees from September 15th to October 10th. It includes 26 sessions covering various topics like cashier training, barista training, customer service excellence, and leadership. These sessions will be led by trainers like Yoda and Ivana and involve different employee crews including Yoda, Lidya, Dicky, and Ivana. The schedule culminates in a grand opening event on October 10th involving all crew members.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    Download as xlsx, pdf, or txt
    9 views3 pages

    Silabus Training

    Uploaded by

    dicky aditya
    This document outlines a training schedule for TFT employees from September 15th to October 10th. It includes 26 sessions covering various topics like cashier training, barista training, customer service excellence, and leadership. These sessions will be led by trainers like Yoda and Ivana and involve different employee crews including Yoda, Lidya, Dicky, and Ivana. The schedule culminates in a grand opening event on October 10th involving all crew members.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 3

    SILABUS TRAINING TFT

    No Tanggal Waktu
    1 15-Sep-19 09.00 - 12.00
    2 15-Sep-19 13.00 - 15.00
    3 15-Sep-19 15.30 - 17.00
    4 16-Sep-19 09.00 - 12.00
    5 16-Sep-19 13.00 - 15.00
    6 16-Sep-19 15.30 - 17.00
    7 17-Sep-19 09.00 - 12.00
    8 17-Sep-19 13.00 - 15.00
    9 18-Sep-19 13.00 - 17.00
    10 19-Sep-19 13.00 - 17.00
    11 20-Sep-19 13.00 - 17.00
    12 21-Sep-19 13.00 - 17.00
    13 22-Sep-19 13.00 - 17.00
    14 26-Sep-19 09.00 - 12.00
    15 27-Sep-19 09.00 - 12.00
    16 28-Sep-19 09.00 - 12.00
    17 1-okt-19 17.00 - 21.00
    18 2-okt-19 17.00 - 21.00
    19 3-okt-19 17.00 - 21.00
    20 4-okt-19 17.00 - 21.00
    21 5-okt-19 17.00 - 21.00
    22 6-okt-19 17.00 - 21.00
    23 7-okt-19 17.00 - 21.00
    24 8-okt-19 17.00 - 21.00
    25 9-okt-19 17.00 - 21.00
    26 10-Oktober 2019 09.00 - Selesai
    SILABUS TRAINING TFT
    Materi Pemberi Materi PIC
    Moka Cashier Moka Dicky
    Induction Training Today Fit Yoda Yoda
    Pembekalan awal Barista Yoda Yoda
    Pembekalan Awal Cashier Yoda Yoda
    Training Preparing Sandwich dan Smoothies Yoda Yoda
    Pengenalan Alat Sandwich dan Smoothies Yoda Yoda
    Trial Cashier, Sesi pertanyaan Yoda Yoda
    Trial Barista, Sesi pertanyaan Yoda Yoda
    Training Komunikasi Yoda Yoda
    Training Customer Service Excellence Ivana Ivana
    Leadership Training Yoda Yoda
    Training Customer Experince Ivana Ivana
    Training Handling Complain Ivana Ivana
    Training SOP - Yoda
    Training SOP - Yoda
    Training SOP - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    Melyani Tamu Undangan - Yoda
    GRAND OPENING All Crew
    Crew
    Yoda, Lidya, Dicky, Ivana
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya
    Yoda, Lidya, Ivana
    Septi, Bochi, Lidya
    Septi, Bochi, Lidya
    Lidya, Yoda, Ivana
    Septi, Bochi, Lidya
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    Septi, Bochi, Lidya, Kandi
    All Crew

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