INTEGRATED CASE STUDY: COLES & SUPPLIERS

DUE: Hand in to the professor in class and upload to UEVirtual on 11 June 2019.
This project is worth 15% of the PEP grade.

https://www.abc.net.au/news/2014-10-16/coles-court-accc-alleged-bullying-suppliers/5818656
https://www.smh.com.au/business/coles-and-woolworths-bullying-us-say-suppliers-20111125-
1nz77.html
http://www.stuff.co.nz/business/industries/9727417/Behind-the-supermarket-bargains
https://www.abc.net.au/news/2015-06-30/coles-supermarket-pays-$12-million-to-suppliers/6583524
https://www.smartcompany.com.au/business-advice/legal/we-crossed-the-line-coles-coughs-up-10-
million-and-an-apology-over-supplier-bulling-allegations/
https://www.smh.com.au/business/companies/woolworths-follows-coles-in-paying-suppliers-faster-
20170411-gvim4t.html
https://www.retailworldmagazine.com.au/coles-celebrates-suppliers/
INSTRUCTIONS.
Access the above weblinks and read the articles. Identify the key data and information to answer the
questions below.
QUESTIONS.

1. (a) What unconscionable practices were Coles and Woolworths applying to their suppliers? (b)
How were the suppliers and food industry being affected by these practices,? and (c) What did
Coles and Woolworths eventually do following the investigation and action by the regulator?

2. From a supply chain perspective, does what Coles was doing support the supply chain’s overall
profitability? Why?

3. Why do you think that Coles finally accepted its malpractice and decided to pay the fines?

REPORT.
The word count for this report is between 500 and 1, 000 words, line spacing 1.5, in 11 pt Arial font.
The project’s pages should be stapled at the top left hand corner with student’s name clearly placed
on the top of the front page, along with the Case name, Date of submission and Word count.
E.g. Maria Papel, Toyota, 30 April 2019, 750 words
The use of tables, diagrams and flow charts is encouraged as part of your answers.
The case report will be marked for:
 Presentation – Grammar and spelling, style, format, references and word length.
 Clearly and correctly answering the set questions.
Note that the report’s presentation is as important as is the clarity of your answers. Please follow APA
in text citations and bibliography norms.