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What’s your Problem?

sense of “having arrived”, heavy users, need to


acquire the latest handset service
- The better defined the problem, the quicker
and more accurate the solution. Young Couples (Median to HI-End Handset
Upgraders) - psychographically still in
- Advertising is often the knee-jerk reaction “independent singles” lifestage, socially
of both client and agency, but is it really the active, building careers at the same time,
solution? handset upgrade an affirmation of status

Touch, Smell, Feel your Market Young Nesters (Median to HI-End Handset
Upgraders) - shift of priorities to kids and
- Don’t pretend that you know the market setting down acquisitions, might have upgrade
when you are NOT the market. in previous lifestage, back to back telco needs
“Nobody but a 16-year old can be a 16
year old.” Mature Nesters (Additional Liners) -
established careers, looking forward to next
- Learn to segmentize the market. lifestage, heavy business usage, need for
family connectivity
Example:
Lifestage Segments: Empty Nesters (Additional Liners) - shift of
Dependent Singles - tweens, teens still living priorities back to themselves, need for
with their parents acceptance, keep pace with the rest of the
Independent Singles - young adults who are world, more monied, more indulgent
getting established in their careers
Young Couples - married couples who are Assign names to your market.
just starting to build a company DOBY’s - Daddy Older, Baby Younger
Young Nesters - parents with kids under 12 MOBY’s - Mommy Older, Baby Young.
years old Women having babies later in life.
Mature Nesters - parents with tween and teen SKIPPIE’s - School Kids with Incomes and
kids Purchasing Power
Empty Nesters - parents with adult kids WOOF’s - Well-Off Older Folks

These lifestages are united by a key theme: Spot the Trends


Personal Connection
- Don’t offer a one-dimensional view of the
Translation of Lifestage Segments to the Link situation.
and Hub Tribes
- To broaden the perspective, one must look
Dependent Singles (Newbies) - acceptance out for change agents that could impact the we
among friends, being “in”, basic telco need, live.
value for money, heavy influences of other - Look into somebody’s supermarket cart ot
tribes see what they’re buying.

Independent Singles (Median to HI-End Distill the Knowledge Gained in the Course
Handset Upgraders) - source of self-esteem, a of your Investigation
- Don’t get paralyzed with information.
Track your Brand’s Performance
- A two-inch report may not have fit, may not
be relevant. A one-liner from an FGD on the A job does not get done with every commercial
other hand, may say it all. produced or an ad printed.

- Don’t be afraid to change perspective if a Measure your brand’s sales performance.


whole new direction emerges.
Are we doing better or worse than our
Write a New Brief competitors?

If it’s not clear on paper, it’s not clear in your Expand your Knowledge
head.
Know the shakers and movers of the industry
The brief serves three masters:
• The marketer expects an insightful Learn to spot Award Winning Ads
summation of how the communication
strategy satisfies the marketing objective Follow effective case studies.
• The creative expects to receive a clear
focus of the problem, which the Offer insights about successful case studies.
advertising aims to address
• The brief writer should benefit from the Study branding strategies.
discipline of writing the document

Yes, the creative brief should be brief. And


yes, it should be creative.

Inspire the Agency Team

You don’t have to be the resident Ms.


Congeniality but at least have good
interpersonal skills.

Earn your Client’s respect. Love will come


later

Revolutionize the Way you Do Things


JR- Job Request Given to CD/ACD & Concept
Art direct your sheets. Conceptualize your team
presentation. Experiment with colors, fonts,
visual aids. Read and Digest - Creative Brief
Concept Team - Brainstorms
Example: Literally do a song-and-dance
presentation. If TV, do rough storyboard in thumbnails
Wear a costume to Client presentations. If Print, do rough thumbs
- Corresponds to the 3 principal meanings
Present Roughs to ACD/CD
- The bisible or “superficial” characteristics
Proceed to Storyboard if TV of brand if it were to walk into a room
Compare if Print
Final script if Radio Example:
Corona Brand Footprint
Final Check with ACD/CD … Means “South of the Boarder”
… Means Outdoor Fun
Present to Account Group … Means The Beer With Lime
Present to Client
… Is Sunny
If approved, discuss w/producer … Is Carefree
… Is Out of the Ordinary
- timing
- technical feasibility Why Three Dimensions?

Casting - search for the right talents If only one or two dimensions…
- A “flat” or uninspiring picture
Bidding - production houses bid for the project
- Does not capture the rich power of any
Director’s Briefing - director is briefed on the brand
story
If four or more
Feasibility 1 - director presents his treatment; - Laundry lists
agency reacts - No focus/coherence, and hard to understand
Feasibility 2 - director presents his revised Three dimensions provide a manageable
treatment portrait that marketers and creative people can
work with
Pre-Production - director and agency meet w/
client to discuss details of shoot Diagnostic vs Prescribed Brand Footprints
Actual SHOOT Good Footprints Bridge the Past with the
Future
- Should reflect the continuity and credibility
The Brand Footprint
of the brand’s history, while charting a new
direction to allow for future expansion
The “MEANS”
- What a brand gets credit for in the eyes of - A good check: DOES IT FEEL AND
the consumer SOUND LIKE MY BRAND?
- Its reputation Writing the Brand Footprint
The “IS” Where does the process begin?
- How would we describe a brand’s
personality traits
What Space does your brand hold now? Pale Pilsen - “iba ang may pinagsamahan, old
How about your competitors? man’s beer (pang-tatay), pang-okasyon; fiesta,
binyagan, kasalan, birthdays, Efren Bata
The place to start is the consumer. Ask Reyes
him/her.
San Mig Light - sosi, young, bars and parties,
Chances are, though… for girls and redefined boys, light lang ang
- He/She will not tell you tama (light on stomach)
- He/ She cannot tell you
Brand Projection

If (brand) became a person, what would they


be like?

Example:
Red Horse - thirties, barumbado, matapang &
bagsik, “Jeprox, Jologs”, long hair, jeans and
rubber shoes

Colt 45 - younger than red horse, cowboy,


malinis, nakabihis, may konting class,
approachable, popular
What type of party would (brand) have?

Example:
Brand Archaelogy Tools Pale Pilsen - en-grande, fiesta, baptism,
wedding, birthday, all kinds of people,
Brand Image Inventory enjoying, laughing, grilled foot, huge
quantities

San Mig Light - pretty girls, handsome


Brand Projection boys, kwentuhan, dancing, light food:
pizza and peanuts, sosi, you can’t gate-
crash
Brand Collage Red Horse - noisy, wild, rambulan, no
food just cigarettes, filled w/
gangs, “tribes”, rock music
Brand Footprint Colt 45 - tahimik at tulala mga tao, all men,
cowboys, band is playing but people are not
Brand Inventory talking to each other
When I say (brand), what comes to mind? Defining Current Footprints
Example:
- In all cases, focus should always be in first
defining the MEANS of the Footprint.
Brand associations should be clustered into
those meanings that are believed to best
capture what the brand gets credit for now.

- These Meanings should be written precisely


and vividly to add up to a dynamic, coherent
picture of the brand.

- Once the meanings are agreed, the


“corresponding” IS are defined.

Example:
San Miguel Beer (Current) Brand Footprint

… Means Great-Tasting Beer


… Means Heritage
… Means Celebratory Moments

… Is Reliable
… Is Traditional
… Resilient

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