Ankit Pathak

Business Analyst

+91-9999440729 pathak.ankit29@gmail.com

Targeting challenging assignments as Business Consultant with an organization of high repute

Executive Profile Core Competencies

MBA in Marketing & Operations with nearly 8 years of experience in
business analysis & consulting, Supply Chain Management and project Business Analysis
management across FMCG, Retail and IT industry
Created, implemented and now Leading end-to-end Availability Management, Client Management Reporting
Governance globally for IBM Cloud Brokerage; developed an exemplified Competitive
Landscape Tool for ICB offerings to map the market competitors Supply Chain Management
Handling Delivery Work Bench as Project Manager, collaborating with project
teams and deploying technology to build successful solutions & services as per
Project Management
business requirements
Keen Analyst with excellence in gathering and understanding requirements of
clients & other multiple stakeholders (at strategic and tactical levels), followed by Competitor / Trends Analysis
translation into functional specifications as well as provisioning of suitable
solutions Data Analysis
Expertise in Dashboarding & providing insights into obtaining, describing,
visualizing and using data for making right decision Key Account Management
Supply Chain Managemnt expert with 4 years of experience in Warehousing,
Logistics, Vendor management & Inventory management.
Process Management
Education & Credentials
MBA (Marketing & Operations) from Amity Business School, Noida in 2011 Customer Relationship Mgmt.
BE (Information Technology) from Rishiraj Institute of Technology, Indore

Certification
ITIL Foundation Certified Soft Skills

Technical Skills Collaborator Communicator

MS Excel – Basic & Advanced
AWS Practitioner Certified
PMP Certification (Pursuing)
Basics knowledge of R & Python
Tableau, Watson Analytics Innovator Intuitive
Jira & Confluence
IBM COGNOS Planning & Controller
ServiceNow
Public Clouds (AWS, Azure & GCP)
Thinker Analytical
Timeline
BE (Information Technology)
from Rishiraj Institute of Oriflame India
Technology, Indore Pvt. Ltd.

May’11 - Since
2005-09 2009-11
May’17 May’17

MBA (Marketing & IBM India,

Operations) from Amity Bangalore
Business School, Noida

Professional Experience
Since May’17 with IBM India, Bengaluru as Business & Data Analyst
Project: Cloud Brokerage Services
Key Result Areas:
Planning, directing and managing designated projects; ensuring that the objectives were accomplished in accordance with
outlined priorities
Analyzing results of operations to discover more efficient ways to utilize resources; coordinating the successful simultaneous
development of several projects
Mapping business / client requirements and translating these requirements into functional specifications and detailed test plans
Acquiring data from disparate data sources for bills, conducting analysis and reconciling the data for underlying data issues for
customers
Defining and documenting specific customer stories, processes and test cases by assisting each of the Technical Account
Managers
Implementing new functional processes; undertaking and implementing quality and process improvement projects within preset
deadlines
Leading, motivating and monitoring the performance of team members to ensure efficiency in service operations and meeting of
individual and group targets

Highlights:
Showcased excellence in end-to-end process establishment & governance of system availability (CAM, Consume & Planning) for
all customer instances
Leading Governance of Account management globally. Also handling Delivery Workbench as Project Manager
Played a vital role in designing and implementing a framework for the customer transition in RAG status
Created and maintaining the Competition Analysis and tacking the product moves in the market, which provide user stories to
Product Teams

May’11 to May’17 with Oriflame India Pvt. Ltd.

Growth Path & Deputation:
Oct’14 – May’17 Business Analyst - Global Reporting, New Delhi

Key Result Areas:

Prioritize business needs and work closely with top management and information needs
Analyse, identify and interpret trends or patterns in complex data sets
Development, Testing and implementation of new reports & data models
Analysed the market trends across various product categories & regions
Mapped the currency impact on global sales marketwise
Analysis of New Product performance & size of line globally and providing the corrective measures
Cost analysis of Target cost and Actual Cost of new product development
Global Business Results
 Outcome Pack
- Bimonthly, Quarterly & Yearly preparation of the pack containing Financial highlights with a detailed analysis
of Balance Sheets, Income Statements, Cash flow, Debts drilled down from Group -> Regions -> Markets
 Investor’s & Staff Reports and Presentations
 Cost Centre Reports and analysis
External Reporting
 Disney, Marvel, Lucas & Fairtrade Royalty Statements
- Calculation of the royalty paid to Disney for the global sales of Oriflame products with Disney characters
- Direct Interaction with Disney team and Query handling
- Royalty calculation for the Global sales of Fairtrade certified products basis the amount of Fairtrade
ingredients
Sales Flash
 Supporting Global Markets for monthly Base Model Submission
 Analyzing and Presenting the monthly Global Sales to Global Top Management
Visited regularly to Switzerland (Corporate Head Office) for requirement gathering and providing resolutions
May’11- May’14 Supply Chain Manager, Mumbai
Responsible for handling end to end supply chain of Maharashtra, Top 15 key accounts, Customer service, supported by a team of
40 employees
Stock planning and Distribution
Controlling compliance with established policies and procedures
Auditing the warehouses and presenting the stock reports with root cause analysis of variances
Responsible to manage day to day operation of Mumbai branch
Highlights:
Collaborated and acquired various crucial responsibilities from Global team to India due to high accuracy and process
improvements
Investigated and analyzed key transactions of special incentive-based campaign and reported the findings to Managing Director
which was shared all over the region in Asia
Achieved:
33% SPO share and 79 SPOs from 22% and 30 which was recognized as highest in the region
Percentage of online sale share from 84.9% to 94%
Improved UFR and OFR of the branch and maintained a healthy inventory

May’14 to Oct’14 with Diesel (A TATA Enterprise), Mumbai as Assistant Manager, Operations

Projects Undertaken
With IBM:
Delivery Workbench: Managing this globle project to create a platform to host all the applications, scripts and tools to promote
the usage and avoid duplicacy
Global Account Governance: Working as PMO for ent to end Clients/Accounts management
Availability Management: End to end process establishment & governance of system availability (CAM, Consume & Planning)
for all customer instances
Service Improvement Plan (SIP): Designed and implemented a framework for the customer transition from status Red to Green
Competitive Analysis: Created and maintained the track of competition product moves in the market, which provides user
stories to Product Teams

With Oriflame:
Commercial Dashboard: A summarized representation of major KPIs of the company
NPD Process: In-depth study of NPD Process of India & China developed products, with department wise responsibilities and
Product development life cycle
Service Point Oriflame: Led the most important and future logistics strategy of Oriflame and achieved highest numbers
Claims: Implemented a new claims system in Mumbai which improved the overall stock situation resulting in a healthy inventory
and a world class service
Acted as Key Member in establishing a magnanimous Regional Distribution Centre (100000 Sq. ft) with an inventory of worth
Rs.300 Crores
Customer Service Index: Developed a procedure to capture the customer service feedback to map the services and also to map
the customer service of the internal staff

Extracurricular Activities
Performed with Terence Lewis Dance Company in Global Cultural Festival held in New Delhi in 2016
Regular Marathon runner, recently participated in Tata Mumbai Marathon- Full Marathon -2019
Twice won 1st prize in a row in Group Dance competition in Oriflame Yearly Entertainment Awards for the year 2013 & 2014
Coordinated for events like Global Leadership Summit and Corporate Meets held in college
Professional dance training since 9 years with ‘The Danceworx’; dance forms known- Jazz, Commercial & Modern Contemporary,
Ballet

Personal Details
Date of Birth: 29th November 1986
Languages Known: English, Hindi and Spanish (Beginner)
Address: 25, 9th Cross, Prakurthi Township, Babusapalya, Pin-560046, Bangalore, Karnataka