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Crisis Management - dealing with threats after they have Human Behavior - refers to the range of behaviors exhibited
occurred.Crises Management is occasionally referred as by humans and which are influenced by culture, attitudes,
incident management. emotions, values, ethics, authority, rapport, hypnosis,
persuasion, coercion and genetics.
Crisis Negotiation - is a technique for law enforcement to
communicate with people who are threatening violence Factors Affecting Human Behavior
including barricaded subject, hostage taker, stalkers, threats, 1. Genetics
workplace violence or person threatening suicide. 2. Attitude
3. Social Norms
Forensic Psychology - forensic discipline that evaluates 4. Perceive behavioral control
behavioral patterns and how they relate to crime. 5. Core faith
6. Survival instinct
Hostage Negotiation - a negotiation conducted between law
enforcement agencies, diplomatic or other governmental Psychiatric Disorders Associated with Criminal Behavior
representatives for the release of a person held hostage 1. Anxiety Disorders
against their will by criminal, terrorist or other elements. 2. Delirium
3. Delusional Disorder
Crises Management Plan - crises management methods of a 4. Dementia
business or organization. 5. Impulse Control Disorder
6. Intoxication or withdrawal from medication or drugs
3 Elements of Crises Management 7. Malingering
1. threat to the organization or public 8. Mood disorders such as major depression, anxiety disorders
2. element of surprise and
3. short decision time bipolar disorders
9. Personality disorders, especially anti social personality
Types of Crises disorder
1. Natural Disaster 10.Pervasive developmental disorder (autism)
2. Technological Crises 11.Psychotic disorder
3. Confrontation 12.Schizophrenia
4. Malevolence 13.Schizo-afflective disorder
5. Organizational Misdeeds 14.Schizophreniform disorder
6. Work place violence 15.Substance dependence and abuse
7. Rumors 16.Traumatic brain injury
8. Terrorist attacks/Man made disasters
Mental Illness/Mental Disorder - a health conditions that
Natural Disaster - considered acts of god - such as changes a persons thinking, feelings or behavior and that
environmental phenomena as earthquakes, volcanic eruptions, causes the person distress and difficulty in functioning.
floods, landslides, storms, tsunamis and droughts that
threaten life, property and the environment itself. Schizophrenia - a long term mental disorder of a type involving
a breakdown in the relation between thought, emotion and
Technological Crises - are caused by human application of behavior, leading to faulty perception, inappropriate actions
science and technology. and feelings,withdrawal from reality and personal
relationships into fantasy and delusion and a sense of mental
Confrontation Crises - occur when discontented individuals fragmentation.
and/or groups, fight business, government and various interest
groups to winacceptance of their demands and expectations. Autism - a mental condition present from early childhood
characterized by great difficulty in communicating and forming
Common Type of Confrontation Crises relationship with other people and in using language and
1. Boycott abstractconcepts.
2. Picketing
3. Sit-ins Hypnosis - the induction of a state of consciousness in which a
4. blockade person apparently losses the power of voluntary action and is
5. Occupation of buildings highly responsive to suggestions or directions.
6. Resisting/Disobeying police
7. Ultimatums to those in authority Stalking - is a term used to refer to unwanted and obsessive
attention by an individual or group to another person.
Crises of malevolence - opponents or miscreants individuals
use criminal means or other extreme tactics for the purpose of
expressing hostility or anger toward a company or country