S

S.No Complete End to End Scenario's

1 Validate the SSO login

2 Validate when the logged in user clicks on the incident number hyperlink of the mail body

Validate when the Non- logged in user clicks on the incident number hyperlink of the mail body

4 Validate the glide_sso_id of the unsubscribe hyperlink and incident number hyper link

Validate the notification when the incident ticket has been submitted.

6 Validate the notification when the incident ticket has been assigned to Assignment Group

Validate the notification when the incident has been approved for implementation

Validate the notification when the incident ticket has been closed
9 Validate the Update Set
 Scope:-SSO login and Notifications for Chemtura and Chem
Steps to be performed
1.Access URL: https://hclmttesttemp1.service-now.com/Chemtura.do to login in ServiceNow sub-
prod instance.
2.User will be re-directed to SSO login page of Chemtura.
3.Enter credentials as: ssotest@chemtura.com and Welcome@123
4.User will be re-directed to ServiceNow homepage.

1.Access URL: https://hclmttesttemp1.service-now.com/Chemtura.do to login in ServiceNow sub-

prod instance.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
6.Submit the incident and run complete life-cycle.
7.Check the notifications triggered at each level in Activity section or Email logs.
1.Access URL: https://hclmttesttemp1.service-now.com/Chemtura.do to login in ServiceNow sub-
prod instance.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
6.Submit the incident
1.Access URL: and run complete life-cycle.
https://hclmttesttemp1.service-now.com/Chemtura.do to login in ServiceNow sub-
7.Check the notifications
prod instance. triggered at each level in Activity section or Email logs.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
1.Access
6.Submit URL: https://hclmttesttemp1.service-now.com/Chemtura.do
the incident and run complete life-cycle. to login in ServiceNow sub-
prod instance.
7.Check the notifications triggered at each level in Activity section or Email logs.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
1.Access
6.Submit URL: https://hclmttesttemp1.service-now.com/Chemtura.do
the incident and run complete life-cycle. to login in ServiceNow sub-
prod instance.
7.Check the notifications triggered at each level in Activity section or Email logs.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
6.Submit the incident
1.Access URL: and run complete life-cycle.
https://hclmttesttemp1.service-now.com/Chemtura.do to login in ServiceNow sub-
7.Check the notifications triggered at each level in Activity section or Email logs.
prod instance.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
1.Access
6.Submit URL: https://hclmttesttemp1.service-now.com/Chemtura.do
the incident and run complete life-cycle. to login in ServiceNow sub-
prod instance.
7.Check the notifications triggered at each level in Activity section or Email logs.
2.User will be re-directed to SSO login page of Chemtura
3.Enter credentials as: tn-snow-test@ascensia.net and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to incident module and create new incident of any rfc type
6.Submit the incident and run complete life-cycle.
7.Check the notifications triggered at each level in Activity section or Email logs.
NA
r Chemtura and Chemtura
Status Actual Result

The user should be able to login successfully User is able to login and Service now home pa

The page should get deliver to the incident Notification is not triggerred hence cannot
record verify.

The page should get deliver to the SSO login

page after successful login the page will get
redirected to the incident record TBD

The glide_sso_id should be Notification is not triggerred hence cannot

"3cab3d8edbc3f74008b38a3a4896196e" verify.

Notification is not triggerred hence cannot

The notification should get triggered verify.

Notification is not triggerred hence cannot

The notification should get triggered verify.

Notification is not triggerred hence cannot

The notification should get triggered verify.

Notification is not triggerred hence cannot

The notification should get triggered verify.
The update set is implemented for this CR NA
 Expected Result Ticket no.

N/A

PASS

INC8038533

Fail

CHG0242779

Pass

Fail INC8038533

Fail INC8038534

Fail INC8038535

Fail INC8038536

Fail INC8038537
Pass
 Scope:-SSO login and Notifications for
S.No Complete End to End Scenario's

1 Validate the SSO login

Minor Change:
Complete change cycle form creation to closed.

2
3 Validate when the logged in user clicks on the change number hyperl

4 Validate when the Non- logged in user clicks on the change number h
5 Validate the glide_sso_id of the unsubscribe hyperlink and change

6 Validate the notification when the Change ticket has been submitted

7 Validate the notification when the Change ticket has been assigned
 8 Validate the notification when the Change has been approved for i

9 Validate the notification when the change ticket has been closed

10 Validate the notification Change Task has been assigned to Assignm

11 Validate the Update Set

ope:-SSO login and Notifications for ADC and Chemtura
Steps to be performed Status

1.Access URL: https://hclmttesttemp1.service-

now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK The user should be able to
4.User will be re-directed to ServiceNow homepage. login successfully
1.Access URL: https://hclmttesttemp1.service-
now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type Change should be submitted suc
6.Submit the change and run complete life-cycle.
1.Access URL: https://hclmttesttemp1.service-
now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in
Activity section or Email logs. The page should get deliver to
the change record

1.Access URL: https://hclmttesttemp1.service-

now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type The page should get deliver to
6.Submit the change and run complete life-cycle. the SSO login page after
7.Check the notifications triggered at each level in successful login the page will
Activity section or Email logs. get redirected to the change
record
1.Access URL: https://hclmttesttemp1.service-
now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in The glide_sso_id should be
Activity section or Email logs. "3cab3d8edbc3f74008b38a3a
4896196e"

1.Access URL: https://hclmttesttemp1.service-

now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in
Activity section or Email logs.
The notification should get trig

1.Access URL: https://hclmttesttemp1.service-

now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in
Activity section or Email logs.
The notification should get trig
1.Access URL: https://hclmttesttemp1.service-
now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in
Activity section or Email logs.
The notification should get trig

1.Access URL: https://hclmttesttemp1.service-

now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in
Activity section or Email logs.
The notification should get trig

1.Access URL: https://hclmttesttemp1.service-

now.com/adc.do to login in ServiceNow sub-prod
instance.
2.User will be re-directed to SSO login page of ADC
3.Enter credentials as: tn-snow-test@ascensia.net
and Fta4@ctDe9mK
4.User will be re-directed to ServiceNow homepage.
5.Navigate to change module and create new change
of any rfc type
6.Submit the change and run complete life-cycle.
7.Check the notifications triggered at each level in
Activity section or Email logs.
The notification should get trig
The update set is implemented
for this CR
hemtura
Expected Result Ticket no.

N/A

PASS

PASS CHG0242779
CHG0242779

CHG0242779
 CHG0242779

CHG0242779

Pass

CHG0242779

Pass
 CHG0242779

Pass

CHG0242779

Pass

CHG0242779

Pass

Pass