Project Charter

Project Name: Patient Project Manager: Bjorn Ragnarson

Management System

Date of approval: 29-09-2019 Project Sponsor:

Project Description:
1. To create a system to manage appointment and medical progress for doctors and patients.
2. To create a system to manage organ donation.

Scope:
1. Enabling the patients to search doctors and book slots online for consultation.
2. Enabling the doctors to manage their booking slots online. The system would also enable
both the patients and doctors to view the medical history.
3. Enabling the doctors to update the medical progress.
4. Billing and transaction.
5. Sending alerts to the patients via e-mail.
6. Enabling organ donors can access, register and update the details for organ donation.
7. Enabling seekers to view the catalogue of the organs available.
8. Matching between donors and seekers.

Business Case:
1. Increasing the revenue by streamlining the process of consulting.
2. Increasing the transaction business.
  Time: 10 months

 Budget: Rs. 5400,000

Constraints:
 Scope:

 Quality:

 Transaction Processing System (booking facility) with

interface for patients and doctors.
 Billing and payment gateway.
 Accessible storage of the data for medical history of
Project Deliverables:
patients.
 Alert System.
 Catalogue for organs available for transplant and donor
details.

KPI: BAS BASELINE: GOAL:

 Number of bookings  20,000

 Level of CSAT  9.2
Measurable Results:  1500
 Number of Organ Purchase.
 < 100
 Number of failed-reservations.

1. CEO, CMO, CFO

2. Vice President.
Steering Committee: 3. Project Manager.
4. Assistant project manager.