MANAGEMENT:Harold koontz “Management is the art of getting things done through others

and with formally organised groups.” .

“At the most fundamental level management is a discipline that consists of a set
of five general functions OR principles: planning, organizing, staffing, leading and
controlling.
The three levels of management typically found in an organization are low-level
management, middle-level management, and top-level management. Top-level managers
are responsible for controlling and overseeing the entire organization.
BUSINESS

The definition of business is an occupation or trade and the purchase and sale of products
or services to make a profit.

There are basically three types or forms of business ownership structures for
new small businesses:
 Sole Proprietorship. A business owned and operated by a single individual — and
the most common form of business structure in the United States. ...
 Partnership. ...
 Private Corporation.

A company is a legal entity

formed by a group of individuals
to engage in and operate
a business enterprise.
Main difference in company and
business is that
a business name structure does
not separate the business entity
from the owner, which means
that the owner of the business
is responsible and liable for all
debts incurred by the business.
A company on the other
hand, is a separate legal entity
and provides for limited liability .

Top level managers : controlling and overseeing the entire organisation

Middle level managers : execution of organisational plans in accordance with company norms.also
act as a intermediator b/w top and first level managers
 First level managers/lower level managers : control and direction of day to day activities.

We define organizational communication’ as the sending and receiving of messages among

interrelated individuals within a particular environment or setting to achieve individual and common
goals. Organizational communication is highly contextual and culturally dependent. Individuals in
organizations transmit messages through face-to face, written, and mediated channels.

Organizational communication largely focuses on building relationships and interacting with with
internal organizational members and interested external publics.

Organizational communication helps us to

1) accomplish tasks relating to specific roles and responsibilities of sales, services, and production;

2) complete tasks through the maintenance of policy, procedures, or regulations that support daily
and continuous operations;

3) develop relationships where “human messages are directed at people within the organization-
their attitudes, morale, satisfaction, and fulfillment”

4) coordinate, plan, and control the operations of the organization through management

Essential Types of Organizational Communication (With Diagram)

 Formal Communication:
 Informal Communication:
 Downward Communication:
 Upward Communication:
 Horizontal Communication:
 Oral or Verbal Communication:
 Written Communication: