LAB GRAPHING EXERCISES:

2.83 The following data represent the pounds per capita of fresh food and packaged food
consumed in the United States, Japan, and Russia in 2009:

a. For the United States, Japan, and Russia, construct a bar chart, a pie chart, and a Pareto chart
for different types of fresh foods consumed.

b. For the United States, Japan, and Russia, construct a bar chart, a pie chart, and a Pareto chart
for different types of packaged foods consumed.
c. What conclusions can you reach concerning differences between the United States, Japan, and
Russia in the fresh foods and packaged foods consumed?

2.85 One of the major measures of the quality of service provided by an organization is the
speed with which the organization responds to customer complaints. A large family-held
department store selling furniture and flooring, including carpet, had undergone a major
expansion in the several years. A business objective of the company was to reduce the
time between when the complaint is received and when it is resolved. During a recent
year, the company received 50 complaints concerning carpet installation. The data from
the 50 complaints, stored in , represent the number of days between the receipt of the
complaint and the resolution of the complaint:

a. Construct a frequency distribution and a percentage distribution.

b. Construct a histogram and a percentage polygon.
c. Construct a cumulative percentage distribution and plot a cumulative percentage polygon
(ogive).
d. On the basis of the results of (a) through (c), if you had
to tell the president of the company how long a customer should expect to wait to have a
complaint resolved, what would you say? Explain.