JOB DESCRIPTION

Title: Rider

Reports to: Transport Manager/…Branch Manager

JOB SUMMARY

The job holder is responsible for checking all products for accuracy against customer receipts and
deliver meals to customers in a safe, courteous, and timely manner while working as part of a team.
Support the restaurant by performing other workstation duties such as cleaning the Front of House
area, sorting and compiling of packaging materials and distribution of menus/pamphlets & other
advertising materials. Comply with company’s uniform, appearance, and operations standards as
defined in the company.

RESPONSIBILITIES
 Be available throughout the shift to collect on time meals ready for delivery
 Ensuring that orders reach customers, accurate, complete, hot and on time.
 Take extreme care while riding and also looking after the meals on transit
 Collect the cash payment on delivery where applicable
 Check and report if bike has current registration , is roadworthy and any other issue on a
bike.
 Ensure that the bike is clean and neat
 Report with urgency to the Manager on duty regarding any food delivery delays and any
customer related issue
 Any other duties as assigned by your manager/Branch manger