MY
SECRET 
​ MUSE​.​services 
 
dana palmer 
616.422.0302 
bydana29@yahoo.com 
   
 
THE CLIENT-COACH RELATIONSHIP

Dear Prospective Client:

Welcome. I thank you for your interest in Life Coaching and our working together to bring clarity
and insight into your life. Please read through the following information about how the
“client-coach” relationship works and the commitment from each of us. Please feel free to ask
questions or further clarification. Prior to starting your first session, I will check in with you
again, to ensure you have read and understood this piece. I have a small, intimate number of
clients and do not take for granted how blessed my life is because you allow me to practice and
serve.

I look forward to working together. -dana

CO-CREATING:
The relationship between a coach and client is co-creative, meaning that we are equals, and
both of us have an active role. I am not a therapist, counselor or consultant. I am a trained life
coach using honed communication skills to support you as a detached thinking partner.
Together, we create more power for you to effect meaningful change and take dynamic actions
towards your goals.

Please review our roles & responsibilities on the following page.

PAGE TWO

YOUR ROLE as CLIENT:

What would make our conversation and time together meaningful for you?

Client Agenda
Please take time prior to each session to contemplate questions and arrive at a topic for your
session. I will also ask you desired “take away” from our time. You may discuss this in closing
during your current session, email it in advance of your next session, or arrive to your next
session prepared to share it. This is called your “Client Agenda”.
Expectations:
Please arrive to your sessions on time.
Please come to your session centered and ready to engage.
I invite you to give me feedback in the moment about your coaching experience, what works, as
well as what does not.

MY ROLE as COACH:
To listen closely to what you share and respond to what I hear. I will follow up with questions, or
may share an intuitive thought, insight or reflection. Often, it’s the small moments that bring
about BIG shifts. If I am not on target, I welcome your feedback-always. I am never attached to
being “right”- rather, I am a partner in helping guide you towards your answers.

TIME OUTSIDE OF SESSIONS:

Emails.
Between sessions if you have an “aha” moment, clarity or a shift- a question or brief update,
please feel free to email me and share. I will reserve the right to do the same, as often, after a
session, while sifting through what I’ve heard, I will also have an “aha” moment. I will normally
make a notation in your file, but if it is something I think will benefit you immediately, or our next
session is not in the immediate future, I will email you with your permission.

WAYS YOU CAN GET MORE FROM YOUR COACHING EXPERIENCE:

Be Present.
Make your sessions a priority, come with an agenda and know what you’d like to take away
from the session.
Do your own work between sessions by practicing what you have learned.
Be open minded about new approaches- experiment.
Be willing to change your beliefs and patterns if they do not serve you anymore.
PAGE THREE

COACHING FEES: $150/session (and/or by proposal)

ONE HOUR SESSIONS:

We typically protect one hour of time per session. 15 min dedicated to agenda/closure 45 to
coaching. However, if we need additional time and our schedules allow for it, I am always
supportive of that. There may also be times whereby you gather an insight prior to the hour and
it just feels good to rest with it versus to continue. I will always check in with you before we
make that decision.

COMMITMENT/PROPOSALS
Proposals range from 2 sessions to 6 months or more of working together. They are based on
your needs and goals as a client. Because I only work with 10 clients at a time, I ask that my
clients make a commitment.

2 sessions $300 1 month

4 sessions $500 1-2 months
6 sessions $750 2 months
8 sessions $1000 2-3 months
12 sessions $1500 3-4 months
24 sessions $3000 6 months

I accept visa/mc, personal checks and cash. Fees for the proposal are typically paid in advance,
with the exception of 24 sessions, which may be paid in 3 month payments. I encourage you to
print/keep these receipts as in some cases the fees may be tax deductible.

SESSION PROCEDURES:
The following options are available for coaching sessions:
In person (meeting at your home or in the community at a place of your choice)
Zoom Visual Conference Call (Initiated by me)
Phone: My Number is 616.422.0302. (I will initiate call)

SCHEDULED CHANGES/OUT OF TOWN:

We will commit to a regular time for our sessions. Please consider that time a high priority and
commitment. If you must reschedule, please give me 24 hours notice to reschedule. No shows
will not be rescheduled. Please share any trips that may conflict with our normal time. I will
offer you the same courtesy.

​THANK YOU.