 COMPANY HISTORY

Established on February 2010 in

Balikpapan, East Borneo – Indonesia.
Comtelindo is an ICT (Information &
Communication Technology) Company
with commitment to be reliable partner
that give solutions and also become
telecommunication infrastructure
provider for the other industry who need
a reliable telecommunication network as
a foundation of their business.

Starting as an Internet Service Provider

whit many kind of transmissions media
such as Radio link, Wireless Access, VSAT
and fiber optic. Now, Comtelindo have
evolved and able to provide many other
services such as Software Development,
System Integration, Data Center, etc
 COMPANY FOCUS
With focus to providing leading edge telecommunication and information
technology services. Comtelindo always trying to provide best services for
business & private sectors with quality on competitive rates.

Comtelindo integrates with many of our partners to provide best service that can
reach all region and business which have need of Telecommunication and ICT
solutions.

 COMPANY VISSION
To achieve respected and trusted status in the field of ICT services both
Nationally and Regionally.

 COMPANY MISSION
• To Provide reliable and cost effective services.
• To participate and contribute on National & Regional ICT development.
• To give maximum results for shareholders & provide a stable environment
for employees.

FLEXIBLE PASSION FOR

TRUST INTEGRITY INNOVATION
EXCELENCE
FAST
We serve our clients with the best resources that we have to make sure that
their needs fulfill with the best results. Our professional team and equipment
ready to provide many ICT solution products whether on our primary services
or on the additional services.

No matter the challenge, we always focus on delivering practical and

enduring results and equipping our clients to grow and lead.
Internet is a global computer network providing a variety of information and
communication facilities, consisting of interconnected networks using
standardized communication protocols.

As an Internet Service Provider which licensed by APJII (Association of

Indonesia Internet Service Provider) our main service is Internet and
connectivity services. To connecting our clients with the outside world.
Combination of our primary service and our other products make us can
provide a complete solution for our client’s need of ICT.

Our Internet and Connectivity services which we offer use many media to
connect such us fiber optic, radio link, wireless access, and also VSAT. For the
internet services we divide our services to two type of products dedicated &
broadband internet access.
Dedicated Internet Access 1 : 1 Broadband Internet Access

Comtelindo’s dedicated 1:1 internet Comtelindo’s broadband internet

service, provides the client with
consistent upload/download ratio via
bandwidth which dedicated only for
their use. No division or reduction is
experienced due to multiple users.
services provides clients with a Non-
dedicated service where the bandwidth
is shared amongst several users.

Characteristics of Characteristics of
Dedicated Internet Service: Broadband Internet Service

 24/7 Service Guaranteed  24/7 Service Guaranteed

 24/7 Technical Support  24/7 Technical Support
 Public IP Address Free x 1  TTR (Time to Response) < 1 Hour
 SLA (Service Level Agreement) 99.1  TTS (Time to Solve) < 5 Hour
– 99.6 %  Equipment Rental Free
 Equipment Rental Free  Asymmetric Bandwidth
 MTRG (Bandwidth Monitoring
Provided)
 Symmetric Bandwidth

Connectivity Services

Comtelindo provide solutions for complex telecommunication needs include items

such as speed, accuracy, flexibility whilst linking one office to another. We provide
solution on package such as
- Metro E
- Local loop
- VOIP, etc
As a growing ICT solutions company, Comtelindo also able to provide many
other services whether related to ICT or such as general services.

Software Development
Through sustainable research and
development, Comtelindo also working on
software development which to solve our
client’s issue. We provide software and
system integration products such as :
 On Premise Software
 SaaS (Software as a Service)
 PaaS (Platform as a Service)
 IOT / M2M
- Smart City (PAD Online
Government)
- Smart Home
- Smart Water, Energy & Resources
Management
- Industrial Automation
- Fleet Management
- GPS Tracking ( Truck, Car, Person

Data Center
Comtelindo is able to provide physical or
virtual server with the supporting
components as a solution to serve our
client’s need about information
technology.
- Web & Mail Hosting
- Cloud
- Colocation
- VPS
Value Added & Professional Service
 IT LAN Infrastructure
 CCTV
 Radio Trunking
 Access Control
 Video Conference
 PABX/IP PBX
 Manage IT Support / Device
 General Services & Outsourcing
 Etc.
OIL & MINING
PT. KALTIM SUPACOAL
PT. SAIPEM INDONESIA
PT. PATRA DRILLING CONTRACTOR
MERMAID TENDER RIG
BUT. MTR-1 (SINGAPORE) PTE. LTD
PT. TESCO INDONESIA
PT. SCHLUMBERGER GEOPHYSICS
NUSANTARA
PT. M-I INDONESIA
PT. SINAR KUMALA NAGA
PT. PETRONA
PT. PEABODY MINING SERVICES
PT. KTC COAL MINING & ENERGY
PT. DRYMIX INDONESIA
PT. DQ OILFIELD SERVICE INDONESIA
PT. SURYA TEKNIK ANUGERAH
PT. PAMA ABKL
PT. ADITAMA ENERGY
PT. PETROLIUM LIMA
PT. AKR CORPORINDO
PT. RINJANI KARTANEGARA
PT. KUTAI CHIP MILL
PT. ITCHI HUTANI MANUNGGAL
PT. KARYA PUTRA BORNEO
PT. MEXIS
PT. SURYA JALUR ANUGERAH
MEDICAL/HEALTH CARE
PT. RESTU IBU UTAMA
SILOAM HOSPITAL
INFORMATION TECHNOLOGY
PT. SISTECH KHARISMA
PT. NEXWAVE
PT. MEDIATAMA INTEGRA TEKNOLOGI
CV. WICAKSONO SAKTI
SERVICE PROVIDER
PT. INDOSAT MEGA MEDIA
PT. APLIKANUSA LINTASARTA
PT. SARANA MEDIATAMA INDONESIA
PT. JIVAN JAYA MAKMUR TELECOM
PT. DAYA SINERGI TELEKOMUNIKASI
PT. MOBILKOM TELEKOMINDO
PT. QUANTUM TERA NETWORK
PT. NARAYA TELEMATIKA
PT. BAKRIE TELECOM Tbk.
PT. HIPERNET INDODATA
PT. LINTAS DATA PRIMA
PT. JAVA ONLINE

FINANCIAL
BANK RAKYAT INDONESIA
PT. TOYOTA ASTRA
FINANCIAL SERVICES

EDUCATION
YAYASAN SEKOLAH
NASIONAL KPS
BALIKPAPAN
CV. PELITA MEDIA
NUSANTARA
PLANTATION
PT. KHALEDA AGROPRIMA MALINDO
PT. NIAGAMAS GEMILANG
PT. KEMILAU INDAH NUSANTARA
PT. KUTAI BALIAN NAULI
PUBLIC SERVICE
PEMKOT BALIKPAPAN
PEMKAB GORONTALO UTARA
SERVICE CENTER
PT. ACER INDONESIA
PT. SERBA MULIA AUTO
PT. DIMARCO MITRA UTAMA
PT. GOGOMEDIA VISINDO
SHIPPING/LOGISTIC
PT. HAVI INDONESIA
PT. ENERGY LOGISTICS
PT. PETROCONAS
TRANSPORTATION
PT. ASI PUDJIASTUTI AVIATION
PT. PELABUHAN INDONESIA IV
PT. PELABUHAN PENAJAM BANUA
TAKA
FOOD BEVERAGES
PT. AGRO BOGA UTAMA
DEVELOPER
PT. PANDEGA CITRA KELOLA
PT. PANDEGA CITRA NIAGA
PT. BARADHIE SEJAHTERA BERSAMA
PT. BINTANG OMEGA SAKTI
PT. BINTANG OMEGA SEJAHTERA
OTHERS
PT. DELTA DUTA FORTUNA
BMT UMAT MANDIRI
MANUFACTURE & CONTRACTOR
PT. AE MATERIAL HANDLING SYSTEMS
PT. BIMA NUSANTARA
PT. PEMBANGUNAN
PERUMAHAN(PERSERO) Tbk
PT. SUCOFINDO
PT. BITA ENARCON ENGINEERING
PT. NIPPON KAIJI KYOKAI INDONESIA
PT. RHODES
PT. NUSANTARA ABADI JAYA
PT. TITANS WHEELS
PT. BALIKPAPAN ENVIRONMENTAL
SERVICES
PT. BALIKPAPAN READYMIX
PT. UNITED EQUIPMENT INDONESIA
PT. BERKAT SAFETY
PT. CAHAYA PENGAJARAN ABADI
CV. ADAM PRIMA JAYA
PT. MARIDAN JAYA ENERGY
PT. BERINGIN JAYA ABADI
PT. AXLE ASIA
PT. DUMA NUSATAMA
PT. SANTOSO SETIA MURNI
CV. PERSADA BAHARI
PT. PARATECH GAWI MANUNTUNG
PT. ASTRA REKAYASA UNGGUL
PT. BIMA BISALLOY
Head Office
Address
Jl. MT. Haryono Dalam RT. 30 No. 191
Kel. Sungai Nangka, Kec. Balikpapan
Selatan, Kota Balikpapan, KALTIM – 76114
Phone: 0542 850 7668 / 0851 0067 0666
Mail : info@comtelindo.com

Makassar:
Jl. Metro Tanjung Bunga, Kompleks
Ruko Tanjung Bunga B-2, Makasar
Phone: 0542 850 7668
Mail : info@comtelindo.com
Samarinda :
PERUM Bumi Prestasi Kencana
– Jl. HAMM Rifaddin Blok B1
No.27 RT.36 Palaran –
Samarinda
Phone: 0542 850 7668
Mail : info@comtelindo.com