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JAN JOURNAL OF ADVANCED NURSING

DISCUSSION PAPER

Nursing theory and concept development: a theoretical model of clinical


nurses’ intentions to stay in their current positions
Tracy L. Cowden & Greta G. Cummings

Accepted for publication 10 December 2011

Correspondence to G.G. Cummings: C O W D E N T . L . & C U M M I N G S G . G . ( 2 0 1 2 ) Nursing theory and concept develop-


e-mail: greta.cummings@ualberta.ca ment: a theoretical model of clinical nurses’ intentions to stay in their current
positions. Journal of Advanced Nursing 00(0), 000–000. doi: 10.1111/j.1365-
Tracy L. Cowden PhD RN
2648.2011.05927.x
Practice Consultant
Health Professions Strategy and Practice,
Alberta Health Services, Cold Lake, Alberta, Abstract
Canada Aim. We describe a theoretical model of staff nurses’ intentions to stay in their
current positions.
Greta G. Cummings PhD RN FCAHS Background. The global nursing shortage and high nursing turnover rate demand
Professor evidence-based retention strategies. Inconsistent study outcomes indicate a need for
Faculty of Nursing testable theoretical models of intent to stay that build on previously published
University of Alberta, Alberta, Canada
models, are reflective of current empirical research and identify causal relationships
between model concepts.
Data Sources. Two systematic reviews of electronic databases of English language
published articles between 1985–2011.
Discussion. This complex, testable model expands on previous models and includes
nurses’ affective and cognitive responses to work and their effects on nurses’ intent
to stay. The concepts of desire to stay, job satisfaction, joy at work, and moral
distress are included in the model to capture the emotional response of nurses to
their work environments. The influence of leadership is integrated within the model.
Implications for nursing. A causal understanding of clinical nurses’ intent to stay
and the effects of leadership on the development of that intention will facilitate the
development of effective retention strategies internationally. Testing theoretical
models is necessary to confirm previous research outcomes and to identify plausible
sequences of the development of behavioral intentions.
Conclusion. Increased understanding of the causal influences on nurses’ intent to
stay should lead to strategies that may result in higher retention rates and numbers
of nurses willing to work in the health sector.

Keywords: concept analysis, desire to stay, empowerment, intent to stay, leadership,


theoretical model

personnel. The shortage is exacerbated by nurses leaving the


Introduction
profession (Tomblin Murphy et al. 2009) and their current
The global nursing shortage is resulting in the need to find positions (Lavoie-Tremblay et al. 2008). Globally, nursing
multiple solutions to providing adequate numbers of nursing turnover rates range from 10–21% per year (El-Jardali et al.

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T.L. Cowden and G.G. Cummings

2009), with countries such as the USA and Australia et al. 2004). Knowledge about the relationship between staff
reporting turnover rates of over 20% per year (Hegney et al. nurses’ emotional responses to their work and factors in the
2002, Hayhurst et al. 2005). Retaining nurses in their current work environment that assist them to internalize, positively,
positions will reduce the magnitude of consequences associ- their reactions is limited. The causal sequence of the
ated with the nursing shortage. development of nurses’ behavioral intentions is also limited.
Researchers generally endorse the decision to remain in Reported study outcomes on the influence of leadership
one’s position as a multi-stage process (Lum et al. 1998) practices on clinical nurses’ behavioral intentions have not
resulting from reasoned reflection of the employee’s cognitive been consistent. Research on variables that lead to emotional
assessment of their work environment and its alternatives responses to clinical nurses’ work, and the testing of causal
(Griffeth et al. 2005). A causal linkage has been consistently models of ITS, should result in greater understanding of the
reported from employee job satisfaction to withdrawal development of nurses’ behavioral intentions and the influ-
cognitions and finally to turnover (Hom et al. 1992, Griffeth ence that leadership has on the development of those
et al. 2000). Behavioral intention statements have consis- intentions.
tently been the strongest indicators of retention and turnover Terms used in the literature to infer the same concept as
and account for more variance than any other predictor (Lum ITS are ‘intent to leave’ (Lynn & Redman 2005, Tallman &
et al. 1998, Tai et al. 1998). Intent to stay (ITS) is defined as Bruning 2005, Kovner et al. 2009), ‘turnover intention’
the stated probability of an individual staying with the (McCarthy et al. 2007), ‘anticipated turnover’ (Shader et al.
current organization (Boyle et al. 1999, Gregory et al. 2007). 2001), ‘intent to work’, ‘desire to quit’ (Brewer et al. 2009),
Knowledge regarding the determinants of staff nurses’ ‘intention to remain’, ‘intention to quit’ (Tallman & Bruning
intentions to remain in their position is still limited, although 2005), and ‘behavioral intention’ (Gregory et al. 2007).
researchers have identified 12–52% of the explained variance
in ITS (Taunton et al. 1997, Boyle et al. 1999, Mrayyan
Theoretical models in the literature
2008). Understanding why nurses choose to stay in their
positions and identifying the causal sequences of the devel- Several theoretical frameworks have been used to explain
opment of behavioral intentions will enable nurse managers clinical nurses’ ITS. The models of Boyle et al. (1999) and
to identify opportunities to influence intentions and develop Tourangeau and Cranley (2006) are presented in detail as the
strategies to increase nurse retention rates. theoretical premise behind their models fits well with the
The purpose of this paper is to describe a theoretical model authors’ causal thinking in relation to the variables effecting
of clinical nurses’ intentions to stay in their current positions staff nurses’ ITS and are used as the foundation for our new
and the influence of leadership practices on the development model. In addition, both of these models hypothesized a
of intentions. The model is built on previous models and relationship between leadership practices and staff ITS; a
empirical evidence reported in the literature. An overview of relationship confirmed in a recent systematic review (Cowden
literature findings related to concepts associated with nurses’ et al. 2011).
ITS is presented to illustrate the theoretical underpinnings in Boyle et al. (1999) developed the ‘Conceptual Model of
the proposed theoretical model. Intent to Stay’. They postulated that four sets of predictor
variables explain staff nurses’ ITS. These sets of variables are
‘manager characteristics’, which include power, influence,
Background
and leadership style; ‘organizational characteristics’, which
Many theoretical models of staff nurses’ ITS have been include distributive justice, promotional opportunity, and
developed and studied; however, study outcomes have been control over practice, as well as the unit characteristics of
inconsistent. The majority of researchers have used regression staffing and workload; ‘nurse characteristics’ of age, educa-
analytical techniques in their studies which are predictive in tion, tenure expectations, years in position, hospital and
nature. In addition, outcomes are dependent on the variables profession, and marital status; and ‘work characteristics’,
used within the model. Only a few studies used statistical which include autonomy, instrumental communication, work
techniques which test the causal effects of variables on ITS group cohesion, and routinization. Intervening variables
(Cowden et al. 2011). When studying ITS, researchers have between the manager, organizational nurse and work char-
focused primarily on cognitive (knowing) determinants of acteristics are job satisfaction, job stress, and organizational
behavioral intentions and not the affective (feeling) determi- commitment. Study outcomes of Boyle et al.’s model
nants. Both affect and cognition have been identified as explained 52% of the variance in ITS among ICU nurses.
contributing to the development of intentions (Trafimow The study variables that were found to contribute directly to

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JAN: DISCUSSION PAPER A conceptual model of nurses’ intent to stay

ITS were manager power and influence over work coordina- reviews used an inclusion tool that was modified from
tion, opportunity elsewhere, promotional opportunity, and previously published systematic reviews (Cowden et al.
staff nurse satisfaction. Manager characteristics alone 2011) and all titles and manuscripts were screened for
accounted for 12% of the variance in ITS. Boyle et al. used inclusion criteria. A quality assessment tool for correlational
causal modeling and multiple regression techniques to ana- studies was also amended and was used to assess the
lyze their theoretical model. They reported model variance, methodological quality of retrieved quantitative studies. Both
but not model fit. the inclusion and quality assessment of studies were screened
Tourangeau and Cranley (2006) developed the ‘Determi- twice by two different reviewers.
nants of Nurse Intention to Remain Employed’ theoretical
model, building on Boyle et al. (1999) ‘Conceptual Model of
Discussion
Intent to Stay’ and relevant findings from the literature. They
proposed that ‘job satisfaction, manager ability and support,
Predictors of ITS
organizational commitment, burnout, work group cohesion
and collaboration’, and ‘personal characteristics of nurses’ Many variables influence staff nurses’ intentions to remain in
were predictors of nurses’ intent to remain employed. The their current positions. Predictors of nurses’ ITS include:
reported study outcomes did not support all of the previous ‘organizational commitment’ (Lum et al. 1998, Tourangeau
outcomes of Boyle et al. (1999), nor all of the model- & Cranley 2006); ‘job satisfaction’ (Borda & Norman 1997,
hypothesized relationships. Manager ability and support and Tourangeau & Cranley 2006, Gregory et al. 2007); ‘profes-
burnout did not have a direct relationship with ITS. Orga- sional opportunity, pay and management style’ (Stone 2009);
nizational commitment, job satisfaction, work group cohe- ‘group cohesion’ (Boyle et al. 1999, Hayhurst et al. 2005,
sion and collaboration, and age were found to influence a Yildiz et al. 2009); ‘trust’ (Gregory et al. 2007); ‘perceived
nurse’s intention to remain employed and explained 34% of supervisor support’ (Hayhurst et al. 2005, Cho et al. 2009);
the variance in ITS. Tourangeau and Cranley (2006) used ‘praise’ and ‘recognition’ (Tourangeau & Cranley 2006,
multiple regression to ‘test’ their model. Multiple regression Storey et al. 2009); ‘perceived’ ‘organizational support’ (Cho
techniques, while predictive in nature, cannot truly test et al. 2009); ‘resources, access to supports, and information
relationships nor make statements of influence or the direc- needed to succeed in role’ (Wilson 2006); ‘autonomy’
tionality of that influence (Hayduk 1987). (Hayhurst et al. 2005, Storey et al. 2009); and ‘perceived
manager position influence and power’ (Boyle et al. 1999).

Data sources
Organizational commitment
The empirical evidence which supported the selection of
concepts postulated to effect clinical nurses’ intention to stay Organizational commitment is identified as one of the major
in their current positions was chosen from the findings of two predictors of a nurse’s intention to stay or leave (Lum et al.
systematic reviews of the literature that searched English 1998, Tourangeau & Cranley 2006). It is defined as the
language published articles between 1985–2011. Reviews strength of an individual’s connection to the employer
were conducted using the Center for Reviews and Dissemina- (Mowday et al. 1979, Tourangeau & Cranley 2006), where
tion guidelines from the University of York in the UK (2009). strength is observed in the degree of acceptance and support
The first review examined the relationship between manager of organizational goals and values, the employee’s effort on
leadership practices and nurses’ intentions to remain in their behalf of the organization and the strength of the desire to
positions. Key search terms for this review were ‘leadership’, remain as part of the organization (Wagner 2007). Employees
‘intent to stay’, ‘intent to leave’, ‘organizational commitment’, who put more effort into organizational goal achievement
‘career commitment’, and ‘professional commitment’. Data- generally receive more rewards and, in turn, are more
bases searched were CINAHL, Medline, PsychInfo, ERIC, satisfied and have greater intentions of remaining with the
Embase, and SCOPUS. The second review used the key words organization (Chen et al. 2008). Commitment can be subdi-
of ‘intent to stay’, ‘intent to leave’, ‘nursing’, ‘nursing vided into three distinct themes of affective, normative and
position’, and ‘inten$’ and searched the electronic databases continued commitment (Allen & Meyer 1990). Individuals
of CINAHL, Medline, PsychInfo, and SCOPUS. Searches also remain with the organization either because they want to,
included manual searches of the Canadian Journal of Nursing they feel obligated to, or perceive they would lose too much if
Leadership, Journal of Nursing Administration, Nursing they left. Organizational commitment is a stabilizer that
Economics, and Journal of Nursing Management. Both serves to reinforce behavioral intentions (Wagner 2007).

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T.L. Cowden and G.G. Cummings

Other factors that influence organizational commitment to remain in the job are influenced by their relationships with
are age (Ingersoll et al. 2002) and job satisfaction (Lum et al. their supervisors (Allen et al. 2009, Cowden et al. 2011). A
1998). Younger nurses exhibit lower levels of organizational significant positive relationship is generally reported between
commitment (McNeese-Smith & van Servellen 2000), perceived supervisor support and ITS (Chen et al. 2008).
whereas nurses 50 years of age or older tend to be signifi- Supervisor support is defined as the extent of support and
cantly committed to their organization (Ingersoll et al. 2002). caring demonstrated by nurse managers/supervisors towards
Job satisfaction is defined as an affective orientation or their employees (Cohen & Stuenkel 2009). Supervisor
overall positive feeling towards one’s work (Price 2001, support is indirectly related to ITS through job satisfaction
Coomber & Barriball 2007). (Lu et al. 2005, Tourangeau & Cranley 2006) and organi-
zational commitment (Kovner et al. 2009).
Autonomy refers to the degree to which employees can
Job satisfaction
make independent decisions and self-manage their delivery of
Job satisfaction is a consistent predictor of ITS (Borda & nursing care (Cohen & Stuenkel 2009). Autonomy consis-
Norman 1997, McCarthy et al. 2007) and is an important tently predicts job satisfaction (Kovner et al. 2009) and is
factor in nursing retention. Some researchers have reported directly related to ITS (Tai et al. 1998, Boyle et al. 1999).
job satisfaction to be a better predictor of ITS than Praise and recognition are specific leadership practices
organizational commitment (Boyle et al. 1999, Tourangeau associated with behavioral intention. Praise and recognition
& Cranley 2006) and a mediator of turnover (Borda & refer to the extent to which nurses are acknowledged for their
Norman 1997). Generally, low job satisfaction or dissatis- efforts, contribution to patient care, and the achievement of
faction results in an increased intention to leave (Taunton organizational goals (Ellenbecker et al. 2007). Supervisor
et al. 1997, Coomber & Barriball 2007, Ma et al. 2009). praise and recognition of staff nurses increases job satisfac-
Nurses experiencing high levels of job satisfaction are less tion (Lu et al. 2005) and is directly related to ITS (Touran-
likely to leave, express higher intentions of staying (Ingersoll geau & Cranley 2006, Wilson 2006). Conversely, its absence
et al. 2002, Lynn & Redman 2005), and are more committed is considered a contributing factor for intent to leave (Storey
to organizational goals (Ingersoll et al. 2002). Shields and et al. 2009). Recognition has been found to be a primary
Ward (2001) reported that dissatisfied nurses are 65% more source of joy in the workplace (Manion 2003).
likely to leave the organization than satisfied nurses. Age is
related to job satisfaction; younger nurses express more job
Work environment
dissatisfaction while mature nurses express higher levels of
job satisfaction (Shader et al. 2001, Ingersoll et al. 2002, The work environment directly affects nurses’ job satisfaction
Tourangeau & Cranley 2006). Quality of care is reported to (Ellenbecker et al. 2007) and indirectly affects ITS (Buchan
be positively related to job satisfaction and negatively related 1999). Favourable perceptions of the work environment
to position turnover (Shader et al. 2001). Empowerment and positively influence ITS (Shader et al. 2001, Ingersoll et al.
supportive work environments are linked to higher levels of 2002, Tourangeau et al. 2010). A supportive environment is
job satisfaction (Ning et al. 2009). an important contributor to ITS (Taunton et al. 1997, Tai
et al. 1998, Boyle et al. 1999). It is related to ITS through job
satisfaction and organizational commitment. Two frequently
Leadership practices
occurring environmental predictors of job satisfaction and
Leadership practices influencing ITS are shared decision- ITS are work group cohesion and empowerment.
making, supervisor support, autonomy, staffing, and praise Work group cohesion refers to the extent to which
and recognition (Cowden et al. 2011). Staff nurses identify employees are supportive of one another and work together
managers as effective leaders when work places are empow- to achieve goals (Cohen & Stuenkel 2009). It includes the
ering, shared decision-making is the norm, and staffing levels collegiality and support received from peers, supervisors, and
are adequate (Laschinger 2008). Shared decision-making has other team members (Boyle et al. 1999, Tourangeau &
been identified as a significant predictor of intention Cranley 2006). Work group cohesion has a positive relation-
(Ellenbecker et al. 2007, Mrayyan 2008). A shared gover- ship with job satisfaction (Lynn & Redman 2005). When
nance environment that actively engages staff nurses’ partic- work group cohesion is perceived as positive, it is reflected in
ipation in decision-making results in greater staff nurse high levels of job satisfaction (Sourdif 2004, Hayes et al.
control over nursing practice and the work environment 2006, Tourangeau & Cranley 2006). As group cohesion
(Hibberd & Smith 2006). Staff nurses’ behavioral intentions increases, so does ITS (Boyle et al. 1999, AbuAlRub 2010)

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JAN: DISCUSSION PAPER A conceptual model of nurses’ intent to stay

and retention (Strachota et al. 2003). A negative perception Abuse is defined as the presence of physical and/or verbal
of group cohesion results in higher turnover and lower job harm in the work setting (Sofield & Salmond 2003). The
satisfaction (Shader et al. 2001). Work group cohesion is also literature reports that 65–95% of nurses have experienced
related to organizational commitment (Ingersoll et al. 2002) verbal abuse (Oztunc 2006, Roche et al. 2010). A recent
and joy at work (Manion 2003). study in Australia found that physical violence was reported
Empowerment is a process that facilitates and supports a by 14Æ4% of nurses, threat of violence by 20Æ8% of nurses
person’s involvement in the decision-making process and and emotional abuse by 38Æ2% of nurses (Roche et al. 2010).
actions taken to achieve organizational goals (Marquis & A significant positive relationship exists between the amount
Huston 2009). The concept of empowerment combines Spre- of verbal abuse nurses are subjected to and ITL (Sofield &
itzer’s (1995) conceptualization of psychological empower- Salmond 2003).
ment and Laschinger’s work on the application of Kanter’s Moral distress occurs when one knows the right course of
(1977) theory of structural empowerment. A recent systematic action, but is unable to take that course of action due to
review of the literature identified a positive relationship institutional restraints, such as lack of time, lack of super-
between psychological and structural empowerment with visor support, physician orders and/or organizational policies
psychological empowerment functioning as a mediator for (Rice et al. 2008, Pauly et al. 2009). Hospital ethical climates
structural empowerment (Wagner et al. 2010). Spreitzer’s are reported to be a significant factor in the development of
(1995) theory of psychological empowerment suggests that the nurses’ leaving intention, explaining 25% of the variance in
attainment of a structurally empowered work environment is a turnover intentions (Hart 2005).
result of individuals’ intrinsic responses to characteristics in the
workplace. The level of an individual’s psychological empow-
Individual nurse characteristics
erment and degree of intrinsic motivation to achieve goals is
based on the individual’s perception of the presence of the Individual nurse characteristics predictive of retention include
cognitive dimensions of autonomy, competence, meaning, and age, tenure, educational level (Tourangeau et al. 2010), and
perceived impact of their work (Knol & van Linge 2009). personal joy (Manion 2003). Age is positively related to ITS
Structural empowerment refers to characteristics in the work- (Tai et al. 1998, Shader et al. 2001, Tourangeau & Cranley
place that facilitate the completion of goals. These include 2006). Younger nurses are less likely to remain in their
access to adequate information, support, resources, and current position and older nurses are more likely to stay
opportunities for professional growth. Structural empower- (Hayes et al. 2006, Flinkman et al. 2008, Zurmehly et al.
ment is dependent on the formal and informal power of the 2009). Tenure has a positive relationship with ITS. Generally,
individual within the organization (Laschinger et al. 2004, the more years worked as a nurse, the higher the intent to
2010, Laschinger 2008). It results in meaningfulness of work remain employed as a nurse (Taunton et al. 1997, Larrabee
(Greco et al. 2006, Laschinger 2008) and increased job et al. 2003). The educational level attained by nurses affects
satisfaction (Larrabee et al. 2003, Laschinger et al. 2004, ITS. Commonly the more educated the nurse, the lower the
Hayes et al. 2006). An empowering environment is present likelihood of remaining in one’s current position (Hayes et al.
when workplace conditions support optimal performance. The 2006, Tourangeau & Cranley 2006, Brewer et al. 2009). The
level of empowerment present in the workplace determines the primary contributors to nurses’ personal joy at work are the
degree of freedom nurses have to practice autonomously (Keys liking of nursing work, praise, and recognition received, level
2009). Empowerment is correlated with organizational of work group cohesion and the achievement of goals. Joy at
commitment (Storey et al. 2009) and ITS (Ellenbecker et al. work is influenced by both intrinsic and extrinsic factors and
2007, Mrayyan 2008). We defined empowerment in our model may have a direct link to ITS (Manion 2003).
as the clinical nurses’ perception of the workplace, which arises
from both psychological (Spreitzer 1995) and structural
Career development and opportunity elsewhere
characteristics present in the workplace that support optimal
performance (Laschinger et al. 2010). Promotional growth and advancement opportunities are
Job stress is a result of factors in the workplace that predictive of turnover (Kovner et al. 2009). Career develop-
interfere with a nurse’s ability to provide quality care ment, training, and promotional opportunities within the
(Boswell 1992) and is reported to have a negative relationship organization promote job satisfaction (Lu et al. 2005, Hayes
with ITS (Larrabee et al. 2010). Abuse and moral distress are et al. 2006) and have a significant relationship with ITS
identified as job stressors (Sofield & Salmond 2003, Pauly (Borda & Norman 1997, McCarthy et al. 2007). Dissatis-
et al. 2009). faction with the lack of promotional or training opportunities

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T.L. Cowden and G.G. Cummings

is a significant factor in turnover (Shields & Ward 2001). The not reported. Tourangeau and Cranley (2006) used multiple
perception of a superior career opportunity elsewhere regression techniques to analyze their data and were able to
decreases ITS and retention (Tai et al. 1998). Working make statements of prediction, but not confident assertions
conditions, more so than the desire to increase income, drive about causal consequences. The causal statements arrived at
the search for opportunities elsewhere (Ellenbecker et al. were not statistically tested within the study. Testing these
2007). Promotional opportunities are reported to be indi- assertions would bring increased clarity to the relationships
rectly related to ITS through job satisfaction and organiza- and identify the directionality of relationships among con-
tional commitment (Kovner et al. 2009) and are also reported cepts. Building on the outcomes of Boyle et al.’s and Touran-
to have a direct relationship to ITS (Price 2001). geau and Cranley’s models and testing the theoretical
assertions will confirm or clarify relationships previously
examined. Our enhanced model is testable and it will be tested
Theoretical model
as a structural equation model (SEM) using data obtained
Based on the literature, our experience and assessment of from a survey of nurses. SEM requires a sample size greater
previous models of ITS, we developed a new theoretical than 200 (Tabachnick & Fidell 2007), with a ratio of cases to
model of the relationships among affective and cognitive indicator of 10:1 (Violato & Hecker 2007). The minimum
concepts that influence nurses’ ITS in their current position. number of cases to sufficiently test this model is 240.
The new model is reflective of the literature-identified The literature is relatively silent on any distinction between
relationships among select predictors of staff nurses’ inten- ‘desire’ and ‘intention’ to stay. We hypothesize that how a
tions to remain in their current positions (Cowden et al. nurse responds emotionally to his/her current position is
2011).The model is based on the supposition that ITS is the reflected in his/her desire to stay in that position. In our
direct antecedent to staff nurses’ retention in their current model, the concept of ‘desire to stay’ is defined as the positive
position. The proposed theoretical model is built on the work feelings one has towards remaining in one’s current position.
of both Boyle et al. (1999) and Tourangeau and Cranley This emotional/affective response may contribute to the
(2006). development of intentions of remaining in a position. Factors
in the workplace thought to affect desire to stay include
degree of personal empowerment, quality of patient care
Enhancements over other models
provided, work group cohesion, experience of joy at work,
Our model differs from the models of Boyle et al. (1999) and praise and recognition received, overall job satisfaction,
Tourangeau and Cranley (2006) in its complexity and detail. organizational commitment, perception of immediate super-
Variables common to all three models are: age, autonomy, visor, moral distress and abuse in the workplace, attainment
career opportunities, education, job satisfaction, job stress, of position preference, age, and opportunities elsewhere.
leadership/management practices, opportunity elsewhere, Gaining an increased understanding of affective influences on
organizational commitment, work group cohesion, and work intentions may help to explain the variance in intent and aid
status. The concepts of job stress and managerial practices in developing new retention strategies. We postulate that the
were replaced with multiple indicators in the new model to concept of desire to stay is antecedent to ITS, as emotions
enhance knowledge of the effects of specific affective and have been reported as integral to an individual’s assessment
leadership variables. The indicators used to illustrate job stress of and response to his or her work environments (Rosen et al.
were abuse and moral distress. Managerial practices were 2009). The concept of desire to stay has not been previously
expanded to include praise and recognition, shared decision- explored in the nursing literature.
making, and supervisor support. The work of Boyle et al. and The new model incorporates four sets of variables that
Tourangeau and Cranley did not address the emotional influence staff nurses’ cognitive and affective responses to
response of individual staff nurses to their work environment. their work and their intention to remain in their current
Our new model proposes to capture the emotional response positions. Our theoretical model is presented in Figure 1.
through variables of desire to stay, job satisfaction, joy at Variables within the model are grouped into subcategories:
work, and moral distress. Concepts added to the model to ‘Manager characteristics’ with variables of leadership, praise,
assess the perception of the work environment were adequate and recognition, shared decision-making and supervisor
staffing, empowerment, and position preference. support; ‘organization characteristics’ with variables of career
Boyle et al. (1999) used causal modeling to arrive at their development opportunities, staffing and time to nurse; ‘work
conclusions, enabling them to make statements about the characteristics’ with variables of abuse, autonomy and work
direct and indirect effects of variables; however, model fit was group cohesion; ‘nurse characteristics’ with variables of age,

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JAN: DISCUSSION PAPER A conceptual model of nurses’ intent to stay

Manager characteristics:

• Leadership
• Praise & recognition
• Shared decision-
making
• Supervisor support

Organization characteristics: Cognitive response to work:

• Career development • Empowerment


• Staffing • Organizational commitment
• Time to Nurse • Quality of care
• Opportunity elsewhere

Intent to stay
Work characteristics:
Affective response to work:
• Abuse
• Autonomy • Desire to stay
• Work group cohesion • Job satisfaction
• Joy at work
• Moral distress

Nurse characteristics:

• Age
• Education level
• Position preference
• Tenure
• Work status

Figure 1 Theoretical model of clinical nurses’ intent to stay.

educational level, position preference, tenure and work status; commitment, desire to stay and ITS; ‘Tenure’ to job satisfac-
‘cognitive response to work’ with variables of empowerment, tion, organizational commitment and ITS; ‘Education’ (neg-
organizational commitment, quality of care, and opportunity ative relationships) to job satisfaction and ITS; ‘Shared
elsewhere; and ‘affective response to work’ with variables of decision-making’ to quality of care; ‘Supervisor support’ to
desire to stay, job satisfaction, joy at work and moral distress. job satisfaction and organizational commitment; ‘Autonomy’
Definitions for each variable are presented in Table 1. to quality of care, joy, moral distress, job satisfaction, and
The proposed model reflects the complexity of ITS, with a ITS; ‘Empowerment’ to quality of care, work group cohesion,
large number of hypothesized relationships among concepts. joy, job satisfaction, organizational commitment, desire to
Relationships between variables are postulated to be positive stay, and ITS; ‘Time to nurse’ to quality of care, joy, and
unless otherwise stated, and are: ‘Leadership practices’ to moral distress; ‘Quality of care’ to joy, job satisfaction, and
shared decision-making, supervisor support, autonomy, desire to stay; ‘Staffing’ to time to nurse, quality of care, and
empowerment, staffing, work group cohesion, joy, praise job satisfaction; ‘Work group cohesion’ to time to nurse,
and recognition, job satisfaction, desire to stay and ITS; quality of care, joy, moral distress, job satisfaction, organi-
‘Work status’ to job satisfaction and organizational commit- zational commitment and desire to stay; ‘Joy’ to job satisfac-
ment; ‘Position preference’ to job satisfaction, organizational tion and desire to stay; ‘Praise and recognition’ to joy, job
commitment, desire to stay and ITS; ‘Opportunity elsewhere’ satisfaction, desire to stay, and ITS; ‘Moral distress’ (negative
(negative relationships) to desire to stay and ITS; ‘Career relationships) to quality of care, joy, job satisfaction, and
development’ to job satisfaction, organizational commitment desire to stay; ‘Job satisfaction’ to organizational commit-
and ITS; ‘Abuse’ (negative relationships) to job satisfaction ment, desire to stay, and ITS; ‘Organizational commitment’ to
and desire to stay; ‘Age’ to job satisfaction, organizational desire to stay and ITS; and finally ‘Desire to stay’ to ITS.

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T.L. Cowden and G.G. Cummings

Table 1 Definitions of theoretical model variables.


Abuse The presence of physical or verbal mistreatment in the work setting (Sofield & Salmond 2003).
Age Nurse’s age in years in 5-year groupings.
Autonomy The degree to which employees can make independent decisions and self-manage their delivery of nursing care
(Cohen & Stuenkel 2009).
Career development Extent that opportunities for professional development and education are present within the organization.
Desire to stay The positive feelings one has towards remaining in one’s current position.
Education The highest level of nursing education attained.
Empowerment Empowerment is defined as nurses’ perceptions of the workplace which arises from both psychological
(Spreitzer 1995) and structural characteristics present in the workplace that support optimal performance
(Laschinger et al. 2010).
Intent to stay The stated probability of an individual staying in their current position (Boyle et al. 1999, Gregory et al. 2007).
Job satisfaction The overall positive feelings towards one’s work (Price 2001).
Joy The frequency of which a nurse experiences pleasure in the course of his/her work.
Leadership practices Processes by which formal nurse leaders influence clinical nurses to attain common goals.
Moral Distress The state that occurs when knowing the right thing to do, nurses are unable to take the right course of action
due to institutional restraints (Rice et al. 2008, Pauly et al. 2009).
Opportunity elsewhere Staff nurse perceptions of job opportunities available outside of the organization.
Organizational commitment The strength of an individual’s connection to the employer (Mowday et al. 1979).
Position preference Whether or not the nurse is employed in his/her full-time or part-time position preference.
Praise & recognition The extent to which a nurse is acknowledged for his/her efforts and contribution to patient care and
organizational goals (Ellenbecker et al. 2007).
Quality of care Clinical nurses’ perceptions of the level of quality of care they provide to patients.
Shared decision-making A shared governance environment that actively engages staff nurse participation in decision-making (Hibberd
& Smith 2006).
Staffing Clinical nurses perceptions of adequate staff to meet patient care needs.
Supervisor support The extent of support and caring demonstrated by management towards employees (Cohen & Stuenkel 2009).
Tenure The number of years of employment in the facility.
Time to nurse The extent to which nurses complete necessary patient care tasks.
Work group cohesion The extent to which employees are supportive of one another and work together to achieve goals (Cohen &
Stuenkel 2009).
Work status Distinction between full-time or part-time employment.

Limitations of the model A limitation of the model is the sample size required to test
it due to its complexity. Statistical techniques employed in
Our model containing the theoretical assertions about the
the testing of this model need to be appropriate for the
development of intentions to stay in a current position is
sample size.
based on reported outcomes from the literature and
relationships among model variables, the authors’ personal
experience and our theory about the causal world. The
Implications for nursing research
majority of empirical findings used in the development of Retaining clinical nurses is a global need. Studying the
the model are based on non-experimental correlation study proposed theoretical model in both international and specific
designs which present statements about relationships and do specialty work environments may identify cultural differences
not permit confident cause and effect claims about those among settings. Further investigation of the influence of
relationships. The studies may have identified relationships emotional response to one’s work will broaden understand-
that were not necessarily causal in nature, but arose from a ing of the development of staff nurses’ intentions to remain in
common cause. The studies that examined ITS did not use their current positions. The proposed model can be used to
all the same variables; outcomes may not have included guide research that explores gaps in nursing knowledge about
indirect effects in their analyses, which could have biased ITS. If the concept of desire to stay is found to have a
study results. Findings may not be generalizable across significant effect on nurses’ ITS, further investigation of the
populations. The lack of causal homogeneity among studies concept would be warranted. Such investigation could
may contribute to a failing model and not guarantee the include the distinction between the concepts of desire to stay
development of a model that fits the data when tested. and ITS.

8  2012 Blackwell Publishing Ltd


JAN: DISCUSSION PAPER A conceptual model of nurses’ intent to stay

guide to promote leadership practices supportive of ITS and


What is already known about this topic the development of effective retention strategies. An
• Intent to stay is a consistent predictor of staff nurse increased understanding of the predictors of intention will
retention, yet the causal sequence of the development of facilitate the identification of essential components of nursing
behavioral intentions is unclear. work environments and modifiable factors in those environ-
• Few published theoretical models of intent to stay have ments that influence staff nurses’ ITS. This should lead to
been statistically tested for plausibility. increased retention rates and the number of nurses willing to
work in the healthcare sector.

What this paper adds


Funding
• A statistically testable, complex theoretical foundation
for understanding clinical nurses’ intent to remain in Supported by a New Investigator award, Canadian Institutes
their current positions that incorporates both affective of Health Research (CIHR), and a Population Health
and cognitive determinants of behavioral intentions. Investigator award, Alberta Heritage Foundation for Medical
• This model introduces a new variable, ‘desire to stay’, to Research (AHFMR) to Dr. Greta Cummings.
retention research that is differentiated from ‘intent to
stay’.
Conflict of interest
No conflict of interest has been declared by the authors.
Implications for practice and/or policy
• Model testing should facilitate the identification of
Author contributions
essential components of nursing work environments and
modifiable factors in those environment that influence TLC was responsible for the study conception and design
staff nurses’ intent to stay. TLC performed the data collection TLC performed the data
• The potential identification of the causal sequence of analysis. TLC was responsible for the drafting of the
nurses’ intentions and the effect of specific leadership manuscript. TLC & GC made critical revisions to the paper
practices on those intentions will identify specific areas for important intellectual content.
of potential influence on the development of behavioral
intentions.
• The proposed model, if proven plausible through model References
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T.L. Cowden and G.G. Cummings

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