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BRYAN SOLIS
EDUCATION
Bachelor of Arts, Business Administration 08/2017-Present
Arizona State University, Tempe, AZ
Anticipated Graduation Date: 05/2020

Business 08/2015 – 05/2017

Pasadena City College, Pasadena, CA

High School Diploma, awarded 2014 08/2010 – 06/2014

Abraham Lincoln High School, Los Angeles, CA

WORK EXPERIENCE AND INTERNSHIPS

Academic Records Specialist, MSMU Registrar’s Office 07/2017 – Present
Los Angeles, CA
• Aid students with registration complications
• Conserve and secure academic records under FERPA regulations
• Enforce and maintain office policies and regulations
• Organize student records by filing and scanning documents
• Serve students, staff and faculty through the use of Datatel, Perceptive Content, and
WebAdvisor
• Manage distribution of unofficial/official transcripts, enrollment verifications and
other academic records
• Organize, monitor, and maintain all current and historical student records, and files
• Assist with the academic classroom scheduling
• Handle all inventory and replenishing of supplies
• Screen, handle and/or route calls, as appropriate.
• Receive and distribute mail to proper staff members or offices.

Retail Crew, Universal Studios 01/2016 – 07/2017

Universal City, CA
• Managed and handled money at the cash register
• Provided excellent customer service to theme park guests
• Contributed in stocking, cleaning, organizing, and maintaining a clean retail store
• Presented customers with product choices and suggest add-on items as well as
Package Pick-Up
• Acted quickly to address customer concerns and provide resolutions using the
H.E.A.R.T Technique
• Interacted heavily with customers on sales floor and cash register

Last Updated: 9/10/19 Page Number 1

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Sales Team Member, Lids 10/2015 – 07/2016

Glendale, CA
• Assisted customers with product choices and suggest add-on items as well as Lids
Rewards Program and Embroideries
• Participated in managing store inventory including processing shipments and
resetting merchandise
• Assisted with accurate product counts in a consistent and timely manner
• Contributed in store maintenance including: proper merchandising, signage, and store
cleanliness
• Produced sales gains, by providing customer service

SKILLS
• Proficient in Microsoft Office
• Bilingual: English and Spanish
• Ability to Work Under Pressure
• Time Management
• Leadership
• Teamwork

Last Updated: 9/10/19 Page Number 2