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  • 1.how To Create Quotation From Service Order?

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    Valencia
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    The document provides guidance on customer service processes. It discusses how to create a quotation from a service order by first creating a contract, then a notification selecting the contact, and creating and saving the service order in the same transaction before creating the quotation. It notes that a repair order is a type of sales order, while distinguishing it from a maintenance order. It also mentions how to create a specific service contract, Y41RFD, and that service products can include complex, preconfigured services or configurable services based on customer requirements.

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    CS

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    SAP CS

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    The document provides guidance on customer service processes. It discusses how to create a quotation from a service order by first creating a contract, then a notification selecting the contact, and creating and saving the service order in the same transaction before creating the quotation. It notes that a repair order is a type of sales order, while distinguishing it from a maintenance order. It also mentions how to create a specific service contract, Y41RFD, and that service products can include complex, preconfigured services or configurable services based on customer requirements.

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    © All Rights Reserved
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    45 views1 page

    1.how To Create Quotation From Service Order?

    Uploaded by

    Valencia
    The document provides guidance on customer service processes. It discusses how to create a quotation from a service order by first creating a contract, then a notification selecting the contact, and creating and saving the service order in the same transaction before creating the quotation. It notes that a repair order is a type of sales order, while distinguishing it from a maintenance order. It also mentions how to create a specific service contract, Y41RFD, and that service products can include complex, preconfigured services or configurable services based on customer requirements.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 1

    Customer Service

    Doubts/Research topics/Exercise

    1.How to create quotation from service order?


    U should first create contract ( T Code VA 41 ).Then create notification,select the contact form the
    list,Create Service order in same transaction & Save it.Then Create Quotaion ( DP80 ).
    2.Difference between maintenance order and repair order?
    A)Repair order RAS is a type of sales order.

    3.Create service contract Y41RFD

    Service Product :

    What ? :complex services.Some are preconfigured and some you can configure based on customer
    requirement.

    Config? OISD

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