facilitating growth & transformation

LEADERSHIP LAB 2

A presentation
by
Avik
Chatterjee
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 facilitating growth & transformation

20 years of work experience - Started my career with Oberois and Mercedes

Benz in Kolkata

Leadership Consultant – Last 11 years. Worked with more than 100 clients

Spoke twice at TEDx

Photographer - Assignments for National Geographic, Reuters, Telegraph

and Head of Editorial Sales India for Corbis.

Theater - 8 years with my grandfather, Badal Sircar.

Teach MBA students - IMT Hyderabad, Vedica Scholars for Women

Avik Chatterjee

Partner at ODA Certified Coach / Emotional Intelligence trainer / Design Thinking trainer
www.odalternatives.com

Core Competency
Coaching Leaders, Top team alignment, Change Management and
Leadership Development

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 facilitating growth & transformation

OBJECTIVE
The program seeks to help participants with an:

1. Increased awareness of personal leadership

strengths
2. Enhanced self-awareness and interpersonal
effectiveness
3. Understanding of how effective leaders
influence attitudes and behaviors
4. Improved ability in leading teams
successfully
.

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 facilitating growth & transformation

MODULE 2
The Leader as a Relationship Builder

1.Developing and Leading High performance

work teams

2.Leadership Communication

3.Managing Conflicts

4.Leadership & Followership

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 facilitating growth & transformation

HIGH PERFORMING TEAM

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 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

Agenda

• Tuckman Model: The Stages of Team Development

• Overcoming the Most Common Team Dysfunctions

• Trust in Teams

• Effective Communication

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 facilitating growth & transformation

The Tuckman Model: 5 Stages of Team Development

Transforming
Team Performance

Performing
Norming
Storming
Forming

Team Development
Stages

OD Alternatives Pvt Ltd. All rights reserved. Source: Tuckman Model, Images: http://adventureinadventureout.com/team-building-and-the-tuckman-
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 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

5 Dysfunctions of a Team

• Absence of Trust

• Fear of Conflict

• Lack of Commitment

• Avoidance of Accountability

• Inattention to Results

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 facilitating growth & transformation

Creating Trust in Your Team

Trust must be built…

“If you want me to trust you, then
you
will need to earn my trust.”
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 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com

 facilitating growth & transformation

Source: Stephen Covey, “The Speed of Trust”

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 facilitating growth & transformation

Source: Stephen Covey, “The Speed of Trust”

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 facilitating growth & transformation

Building and Keeping Trust: 13 Behaviors

1. Talk Straight
2. Demonstrate respect and Genuine caring
3. Create transparency – open, authentic and truthful
4. Right wrongs – Acknowledge and Apologies
5. Show Loyalty – Acknowledge contributions
6. Deliver Results – Don’t over promise
7. Get better – Act on feedback
8. Confront reality directly, courageously
9. Clarify expectations – Renegotiate if necessary
10. Practice accountability – Don’t blame others
11. Listen First – Try to understand, don’t assume
12. Keep commitments – Make commitments public
13. Extend trust appropriately – Even if it is a risk
OD Alternatives Pvt Ltd. All rights reserved. Source: Stephen Covey, “The Speed of Tru
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 facilitating growth & transformation

When Trust Is Broken

take s
… y e a r s t o b u i l d
…s econds to br eak
… f o r e v e r t o r e p a i r !

1. Acknowledge and take responsibility and apologize if needed.

2.Allow feelings to surface.

3.Get/give support and reframe the situation.

4.Forgive yourself and others. Let go and move on.

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 facilitating growth & transformation

PERSONAL BRAND

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THERE ARE NO EXACT COPIES IN NATURE.

WE ARE AS UNIQUE AS SNOWFLAKES –

EACH ONE WITH AN INNATELY
DIFFERENT CRYSTALLINE STRUCTURE

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 facilitating growth & transformation

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 facilitating growth & transformation

Personal Brand is powerful when you are true to yourself

Deep self awareness is the starting point to building your

personal brand

When there is congruence between who you are and what

you show the world, your brand gets established

What dilutes your personal brand?

§ Trying to be something you are not
§ Trying to imitate popular brand archetypes
§ Trying to project too many facets which can be confusing

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 facilitating growth & transformation

Your ‘Personal Brand’ plays an important role in what

opportunities are offered to you

You already have a personal brand, but maybe its diffused/ diluted

So think of your:

Current Personal Brand perception – the one you already have at work

Real Self and Unique Personal Brand – the real you that you need others to understand in order to
achieve your goals

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 facilitating growth & transformation

OD Alternatives Pvt Ltd. All rights reserved. www.odalternatives.com