NRI

Internet Banking

"What is the User ID and Password in Login Option. Can I use my

Internet Banking User ID and Password?",
"What is the Login option. Can I use my Internet Banking User ID and
Password?",
"I forgot my Internet Banking User ID, how do I reset it?",
"Will I be able to access my current payees and billers registered
through Internet Banking on iMobile?",
"I forgot my Internet Banking Password, how do I reset it?",
"I have never used ICICI Bank’s Net Banking. Can I still use iMobile?",

iMobile-FAQs

"How can I change my Login PIN?",

"Is there any email ID where I can raise my queries related to
iMobile?",
"What is iMobile?",
"I forgot my Login PIN, how do I reset it?",
"What are the features in the iMobile?",
"Which Operating System (OS) version does iMobile support?",
"I forgot to activate the application post download. Can I activate the
app any time after download?",
"Which handsets are compatible for downloading iMobile app?",
"How do I download iMobile application?",
"I lost my handset on which application was activated, what should I do
to avoid any misuse?",
"Can I use iMobile app if my mobile number is not registered with
bank?",
"How do I activate iMobile application?",
"Are there any charges for using iMobile service?",
"How can I avail iMobile services?",

Tax queries FAQs

"Will TDS be deducted from the interest on the NRO account? Are there
any limits at which TDS deduction starts?",
"Do I have to pay tax either in India or the US on the amount gifted to
me by my father? What is the documentation required so that I do not have to pay
gift tax?",
"If I have to file tax returns in India, do I need to provide details
of my income in the US? Or will my tax returns in India only be related to my
income in India such as interest earned on NRO account?",
"What percentage is deducted at source by the bank and how do I go
about filing the tax return to include the TDS form? Whom do I approach?",
"Does the amount credited by my friend come under any special tax
bracket? Or can I add that to my bank interest as my source of income?",
"What are the tax implications in the US of opening and maintaining an
NRO account?",
"What if my dad is gifting me the money. In that case, am I still
taxed?",
"When is the tax assessed at what rate is tax deducted?",
"Can NRIs open MIS account in Post Offices?",
"Can I repatriate this money to Canada through my NRE account?",
"Where do I deposit the sale proceeds? Nre or NRO account?",

New NRI - Resident account conversion FAQs

 "What happens to your Insurance policies bought as a resident?",
"What happens to your resident deliverables? How to update / change
your details after redesignation?",
"Will there be a lag in conversion during which period you will not be
able to access your account after redesignation?",
"What happens to your FDs opened as a resident?",
"How to convert a resident account into an NRI Account?",
"What happens to your I-Direct account opened as a resident?",

New NRI - Types of accounts FAQs

"Quick comparison of the NRI Accounts",

"Saving Accounts",
"Fixed Deposit Accounts",

ICICI Bank Video Banking App FAQs

"Is this facility available 24x7 and 365 days?",

"Are there any charges applicable for availing this service?",
"What is ICICI Bank Video Banking on mobile?",
"How to avail this facility/download the app?",
"Is this facility available in all mobile platforms?",
"How secure is the mobile app?",
"What are the requirements or mobile specifications for accessing Video
Banking on mobile app?",
"Can I access from multiple mobile phones or only one mobile phone?",

Hello Australia FAQs

"What if I want to send funds back to India after arriving in

Australia?",
"Who can apply for Hello Australia Account?",
"How do I apply for a Hello Australia Account?",
"How do I receive the Welcome Kit (Debit Card and cheque book) of my
Hello Australia Account?",
"What is Hello Australia Account?",
"When will the funds be credited to my account in Australia when I
remit the funds from India?",
"I am moving to Australia from a country other than India. Can I open
this account?",

Hello Canada Account FAQs - ICICI Bank

"I am moving to Canada from a country other than India. Can I open this
account?",
"I am an Indian resident and do not have plans to immigrate to Canada,
but I am interested in opening an account with you in Canada. Can I open an
account?",
"How can I activate my account, if I am not settling near an ICICI Bank
Canada branch?",
"How do I activate my Hello Canada Account?",
"How do I apply for a Hello Canada Account?",
"I have not received my Canadian visa, can I apply for an account?",
"What are the documents required to open a Hello Canada Account?",
"What are the features of the Hello Canada Account?",
"Who can apply for Hello Canada Account?",

"When will the funds be credited to my account in Canada when I remit

the funds from India?",
"What will the Welcome Kit of Hello Canada Account consist of? When
will I receive the Welcome Kit?",
"What is Hello Canada Account?",
"What if I want to send funds back to India after arriving in Canada?",

New NRI - Open a new account FAQs

"How do you check the status of your account opening?",

"What are the documents required?",
"Download Account Opening Form Online",

Hello UK Account FAQs

"I am moving to UK from a country other than India. Can I open this
account?",
"How can I submit the request for my deliverable, if I am not near an
ICICI Bank UK PLC branch?",
"What if I want to send funds back to India after arriving in UK?",
"I have not received my UK visa, can I apply for an account?",
"What are the documents required to open a Hello UK Account?",
"When will the funds be credited to my account in UK when I remit the
funds from India?",
"What is Hello UK Account?",
"Who can apply for Hello UK Account?",
"How do I apply for a Hello UK Account?",
"How do I receive the deliverables (debit card and cheque book) of my
Hello UK Account?",

Cash Back 1-2-3 FAQs

"I cannot see the cashback credit against my Home Loan EMI which I have
registered during your campaign period?",
"What do you mean by Cashback Payout & Maximum Cap?",
"Will a payment towards an existing registered biller be eligible for
cashback?",
"When does my transaction become eligible for Cashback?",
"When will the Cashback amount be credited into my Account?",
"How do I earn Cashback?",
"How do I register for a biller which is eligible for Cashback?",
"What is Cashback 123?",
"How long is the Cashback campaign available to NRI Customers?",
"Will I be eligible for Cashback on the payment made through cheque for
the transaction on which you offer Cashback?",
"What if I have made 1 payment each towards my 2 Insurance policies
registered through Internet Banking from April 1, 2016 to December 31, 2016. Will
both the transactions be eligible for Cashback and what is the value of Cashback
that I will get?",
"How do I know about the Cashback credit into my Account?",
"If I do not have an NRO Account, will I not be eligible for
Cashback?",

NRI Advantage FAQs

"How do I get NRI Advantage ?",

"How do I use NRI Advantage?",
"What is NRI Advantage?",

Pockets by ICICI Bank FAQs

 "I have not registered for any App. However I got a registration
message from Pockets by ICICI Bank. What do I need to do?",
"How secure is "Pockets by ICICI Bank"?",
"What are the services available on the Pockets Desktop App?",
"I have forgotten my 4 digit password to login to Pockets. How can I
reset it?",
"I have new my debit card, can I use this new card to access Pockets?",

Accounts & Deposits

Debit card FAQs (Debit card)

"How can I activate my new Debit Card?",

"What are the withdrawal / transaction limits of my NRI Debit Card ?",
"What Debit Cards are offerred to you as an NRI?",
"What are the features and benefits of NRI Silver Debit Card?",
"What are the features and benefits of NRI Platinum Debit Card?",

Mobile Banking FAQs (Mobile Banking)

"Are there any charges for SMS alert?",

"Is I-Mobile banking available for NRI customers?",
"How can you register for SMS alerts (Mobile banking facility)?",

Regulations FAQs (Regulations)

"What are the regulations pertianing conversion of resident account to

NRO account on attaining NRI status?",
"What are the important regulations pertaining funds transfer from NRO
accounts to NRE accounts?",
"What are the guidelines pertaining Re-KYC?",
"What are the important regulations pertaining to funds transfer
overseas from NRO accounts?",

Phone Banking FAQs (Phone Bank)

"Are there any charges for using Phone Banking?",

"What kind of transactions can you do through Phone Banking?",
"What all do you need to use Phone Banking?",

Inactive (Inactive)

"What are the restrictions on Inactive and Dormant accounts?",

"What are Inactive and Dormant accounts?",
"How can you activate your Inactive or Dormant account?",

OTP (OTP)

"What do I do if I have not receive the OTP?",

"What is the Validity of OTP?",
"I wish to continue with email OTP?",
"Are there any charges to receive OTP on international mobile number?",
"Will the user id get disabled if I enter the OTP incorrectly?",
"Why has email OTP discontinued?",
"Can I use the same OTP multiple times?",
"When will I be asked to enter OTP?",
"How do I know which OTP should be entered if I receive multiple
OTPs?",
"Is there any other way to get OTP?",
"I am entering correct OTP but it still states incorrect?",
"How do I transact or place request online if I do not receive OTP?",

Funding your account FAQs (Funding)

"What are the modes of funding an NRI account from overseas?",

"What are the regulations pertaining to permissible credits in an NRE
account?",
"How can you make payments to individuals / companies from your NRI
accounts?",
"How can you withdraw funds from your NRI accounts in India?",
"How can I transfer money overseas from my NRI accounts?",

Operating the Account FAQs (Operate)

"How can your family in India operate your account?",
"How can you operate your account ?",
"What are the contents of the welcome kit given at the time of account
opening?",
"What all do you need to operate your account ?",

Taxation FAQs (Taxation)

"How can you save tax on interest earned in NRO accounts ( Savings
account / Fixed Deposit)?",
"What are the tax implication of your funds lying in NRE & NRO?",

Charges FAQs (Charges)

"What are the charges applicable on transactions done through your

accounts?",

FCNR Fixed Deposit Account FAQs (FCNR)

"Are my FCNR Fixed Deposits funds repatriable?",

"Is interest earned on FCNR account taxable in India?",
"Will I get a Cheque Book and an ATM-cum-Debit Card when I open an FCNR
Fixed Deposit?",
"What is the tenure for which I can open an FCNR Deposit?",
"How can I repatriate funds from my FCNR account?",
"Can I have a Nominee for my FCNR Deposits?",
"Can I appoint a mandate holder for my FCNR Fixed Deposits accounts?",
"Can I get loans against my FCNR Deposits?",
"Can I close my FCNR Deposits prematurely?",
"Can I transfer the FCNR(B) FD closure proceeds to a third party
account?",

FAQ on Withdrawal of Rs. 500 and Rs.1000 Banknotes (Withdrawal of Rs 500 and
Rs1000 Banknotes)

"Will the change in the withdrawal limits at ATMs in India affect the
withdrawal limit of foreign currency from an ATM at an overseas location?",
"Can I withdraw cash against cheque?",
"Will cash transaction charges be levied if I deposit/withdraw money
from my account in excess of free limits?",
"Can I withdraw from an ATM in India?",
"Are ATM withdrawal limits part of Rs. 24,000/- weekly limit?",
 "I am an NRI/ PIO. I had withdrawn cash from the NRE account for
utilization while on my visit in India. Can I deposit the cash back into the NRE
account?",
"Can I deposit withdrawn notes through ATMs, Cash Deposit Machine or
cash Recycler?",

Other FAQs

"How can you add a nominee to your account?",

"How can you add a joint holder to your account?",

Investments

Portfolio Investment Scheme

"How can an NRI send his transaction details to the Authorised

Dealer?",
"Is there any formal approval required for using the PIS facility from
the Designated Bank?",
"Can an investor under PIS make an investment on repatriation basis as
well as non-repatriation basis?",
"Can an investment made under PIS be repatriated?",
"Is it mandatory to place the orders for purchase/sale of shares /
convertible debentures through the Designated Bank?",
"Is it mandatory to route the secondary market transactions through PIS
designated account only?",

NRI

"How does an NRI correct his/her position if the purchased shares /

convertible debentures are in excess of the prescribed limit, if any?",
"At what frequency does an NRI need to report his transactions to the
Authorised Dealer?",
"Can an NRI sell the shares / convertible debentures purchased within
the same settlement cycle?",
"How many Designated Banks can an NRI appoint?",
"If an NRI has existing portfolio purchased under IPO in the primary
market both on repatriation and non-repatriation basis, does he still have to route
the sales of such holding through the Designated Bank?",
"How does an NRI know whether a particular company is open for NRI
investment? Is there any tax obligation?",
"Is there any limit for purchase/sale of shares / convertible
debentures by an NRI in the secondary market?",
"Do NRIs who already have an account need to open another NRE/NRO
account? Can the account be a joint account?",

Tax Obligation

"Is there any tax obligation?",

Loans

Top-up

"Whether I will get tax benefit for Top-up Loan?",

"Whether I will be eligible for Top-up Loan?",
"What will be the rate of interest charged for Top-up Loan?",
"What is the maximum tenure for which I can avail of Top-up Loan?",
 "What is Top-up Loan?",
"Can I avail of Top-up Loan in addition to balance transfer from ICICI
Bank?",

Co-Applicant

"Is a co-applicant mandatory for a loan?",

"Who can be a co-applicant for the loan?",

Home Loan

"What will be the rate of interest offered for home improvement loan?",
"Can I close my Home Loan? What are the charges for prepaying my
loan?",
"When do I avail of disbursement of my Home Loan?",
"Do I need to visit India to avail a Home Loan?",
"Whether I will get tax benefit for home improvement loan?",
"What is the maximum tenure for which I can avail of home improvement
loan?",
"What additional documents will be required for home improvement
loan?",
"What is Home Improvement Loan?",
"Who can be a personal guarantee for your Home Loan?",
"Can I sell property even if my Home Loan is outstanding?",

MCLR

"What is ICICI Bank MCLR rate?",

"What does periodicity of reset means?",
"What is the benchmark MCLR applicable for ICICI Bank Mortgage Loans
and what would be the reset period for ICICI Bank Mortgage Loans?",
"When will be the reset date decided for the loan? How will the reset
impact the current Rate of Interest (ROI) in case the MCLR increases or
decreases?",
"Will MCLR be different between banks?",

Others (Others)

"Do I need to give references?",

"In which cases personal guarantor is required by NRI applicant?",
"How do I repay the loan?",
"If I foreclose the loan, how will you return the original property
documents to me?",
"Where can I apply for loan?",
"What loan am I eligible for?",
"What will be rate of interest offered for balance transfer of loan?",
"What are the documents required for loan?",
"Can I foreclose the loan?",
"What are the prepayment options for loan?",
"Who can be my Power of Attorney?",
"How do I make payments for own contribution?",
"Will I get tax benefit for balance transfer loan?",
"What is the balance transfer of Mortgage Loan?",
"Who is a guarantor?",
"How can I partly prepay or foreclose the loan?",
"What are the Pre-Payment options?",
"What are the different tenures you offer on your loans?",
"What is the security for the loan?",
 "When do you disburse the loan?",
"What are the types of loan products available?",
"Do I need to give a residential address in India?",
"Do you need employer / business details?",
"What is meant by own contribution?",
"What are the fees payable?",
"What's the difference between floating and fixed interest rates?",
"Can I switch between fixed and floating interest rates during the
tenure of the loan?",
"How will I be eligible for balance transfer of Mortgage Loan?",

Other FAQ

"Are NRIs eligible for coverage under PRADHAN MANTRI JEEVAN JYOTI BIMA YOJANA
(PMJJBY)?",
"Are NRIs eligible for PRADHAN MANTRI SURAKSHA BIMA YOJANA (PMSBY)?",
"What is a Power of Attorney (POA)?",
"Do I need to give permanent residential details in India?",
"Who is a PIO?",
"Who is an OCI?",
"Can I have a nominee for the account?",
"What is the tenure for which I can open NRO Recurring Deposit?",
"What happens to the proceeds on maturity?",
"Can I close my NRO Recurring deposit prematurely?",
"Is there any penalty in case of delay in payment of instalment for NRO
Recurring deposit?",