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Organization & Management ABM 2: GR 11 Chapter 1: Introduction What Is An "Organization"?
Organization & Management ABM 2: GR 11 Chapter 1: Introduction What Is An "Organization"?
ABM 2: GR 11
CHAPTER 1: INTRODUCTION
What is an “organization”?
What is “management”?
Competitive/Comparative advantage
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3. Quality: the ability of a product or service to meet/satisfy customer wants
and needs.
4. Speed: the quickness or efficiency in delivering the product or performing
a particular task.
5. Service: an intrinsic requirement for all customers (customer service).
Roles of a Manager
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Responsibilities of a Manager
Skills of a Manager
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