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Eliminate Reduce Raise Create

Which factors that the industry takes for granted Which factors should be reduced Which factors should be raised Which factors should be created
should be eliminated? well below the industry’s standard? well above the industry’s standard? that the industry has never offered?

High
Pain relievers Gain creators

Low

Customer Value Curve

4 Actions Framework Canvas 1.0 Project Workshop Done

The 4 Actions Framework is a strategic tool used to reconstruct customer value


elements. It is a core strategic tool used in Blue Ocean Strategy. It was created by Saved online
Prof. W. Chan Kim and Prof. Renee Mauborgne.

www.creatlr.com/partner/alteration This canvas is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License.
To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/

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