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THEORETICAL FRAMEWORK

Doxey’s Theory
He proposed a theory called irritation index or “Irridex” that is based on the understanding of local
residents’ attitude change toward tourists and tourism management in different stages of
a destination’s life cycle. Its different phases are primarily the consequence of tourism
development in terms of its varying social, economic, and environmental impacts on the
destination (Doxey 1975). The attitude of the residences may affect the number of tourist that
leads either negative or positive effect. This model assumes the resulting circumstances with
negative sociocultural impacts can lead to irritation in the local community. Its four stages of
euphoria, apathy, irritation, and antagonism explain the deteriorating responses of the local
residents to tourism development.

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