Vincent Jae Q.

Bargo
Contact number: 09562556139
Address: Guadalupe Bliss Bldg. 3 Phase 4 Cembo Makati City

Employee History (Current to previous)

9 years of total experience
Feb 2014 - Present
5 years 7 months
Position: Fraud Analyst
Company: JPMorgan Chase & Co.
Fraud analyst: Check forgery/Online fraud/Debit card fraud

Ongoing tasks:

- POC for team during manager’s time off as well as conducting and facilitating team
meetings for important quality and process updates.
-Mentor and Coach for new hires in the team, quality and call handling wise.
-SME for team

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Aug 2013 - Jan 2014

6 months
Position: Travel Specialist
Company: C3
Spirit Airlines: Sales and Travel reservation specialist
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Jan 2013 - Apr 2013

4 months
Position: Financial Advisor
Company: TRG Philippines
Job description: Financial advisor for visa/master prepaid debit card (tier II)

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Mar 2012 - Aug 2012

6 months
Position: Sales Specialist
Company: Wells Fargo |
Job description: Inbound Sales Specialist (Student Loans)

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May 2011 - Nov 2011
7 months
Position: CSR
Company: Startek |
Job description: Card activations, Escalations and Consumer Credit (Cross trained)

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Apr 2010 - Jan 2011

10 months

Position: CSR
Company: EPerformax Contact Centers & BPO
Domestic directory assistant -Providing phone numbers of listings such as Commercial
establishments including government listing numbers

Education 2009
University of Makati
(Undergrad) Finished 4th yr 1st Sem

Course: BSBA Purchasing Supply and Chain Mgt.

Reference shall be available upon request