Professional Documents
Culture Documents
Instructor Handbook Kwala Music
Instructor Handbook Kwala Music
Email: Hi@KwalaMusic.com
www.TeachZone.com
Instructor Default Log-in: firstlast, Password: kwalamusic
Dynamics of Position
How to Read the Online Schedule—Video Oasis Overview
Process of Receiving a New Client
1.) Instructor Receives Text message with client info
including where/when lessons would be
2.) Instructors chooses to take client or not
3.) If after the 1st lessons, either the client or instructor
does not wish to continue, no money is exchanged hands.
Client is not charged and instructor is not paid
Client No-Shows Lesson —Company Policy
1.) Instructor waits for half of total appointment time
2.) Instructor logs sessions in notes state: Client No-Show
3.) Instructor Sends Text to Office about situation
4.) Instructor still gets paid for lesson as long as above 3
conditions are met and it is not an error on instructors part
Reschedules — Company Policy
1.) Client must give 24 hour notice regarding cancelling an
appointment. They then have 4 weeks to make it up.
2.) Instructor DOES not log the session if it has been
rescheduled
3.) If rescheduled appointment is within the same month:
For example: April 4th lesson was rescheduled for April 27th
Process: After April 27th appointment instructor simply logs session
from April 4th and state in notes: “Lesson rescheduled for April
27th”. This is not done until after lesson is completed.
4.) If rescheduled appointment is not in same month
For example: April 4th lesson was rescheduled for May 2nd
Process: Instructor does not log April 4th Session. Instructor
text messages the office about reschedule. Office will add
appointment to instructor’s calendar for May 2nd.
Kwala Music
Getting Paid
Logging a Session—Video Logging A Session
Payday — Twice a Month of 22nd and 7th musicians are paid
1.) Payment on 22nd is all lessons up to 15th of the month
2.) Payment on 7th is all lessons up to end of month
Payment Method
1.) All Payments made through Chase QuickPay—Zelle.
2.) Very easy, instructors receives an email with payment
Amount
3.) Click link, hook up personal bank account and money
is wired over
4.) Note: wait to receive 1st paycheck email until linking
bank account
Training Resources:
All Instruments:
1.) Teaching Young Children: Click Here. Great Video regarding keeping young stu-
dents engaged in the lesson.
2.) 3 Games for Student: Click Here. 3 good games to keep children engagement
Piano Resources
1.) Tips for Piano Teachers: Click Here. Great short video’s on tips for piano instruc-
tors.
2.) Piano for Young Kid: Click Here. Great series of 10 short videos on teaching
young children piano
3.) Great Resource of 50 videos: Click Here. Great resource of drills and ideas for pi-
ano lessons.
Guitar Resources
1.) Tips for Teaching Guitar: Click Here.
2.) Andy Guitar Series: Click Here. Great resource of 57 videos for guitar lessons
3.) Guitar Series: Click Here. Great guitar resources.
Voice Resources
1.) Vocal Warmups: Click here.
2.) Voice Lessons for Beginners. Click Here. Great resources on beginner vocal exer-
cises.