Chapter 3

RESULTS AND DISCUSSION

INTRO:

Table 1. Verbal Therapeutic Communication on the Nurse-Patient Relationship at Cavite

Center For Mental Health

N (Nurse Repondents) = 30 N (Patient Repondents) = 20

Dimension Indicators Nurses’ Response Patient’s Response

5 4 3 2 1 WM Interpre- 5 4 3 2 1 WM Interpre-
tation atation

Physical 1.Minimize 4 13 10 3 0 3.60 Highly 12 2 3 2 1 4.1 highly effective

s the
feeling of effective
pain
Emotional 1. Uplifts 10 15 5 0 0 4.17 highly 7 7 4 2 0 3.95 highly effective
confiden
ce effective

2. Gives 15 13 2 0 0 4.43 highly 8 4 7 1 0 4 moderate

the effective effective
opportun
ity to
express
feelings
3. Decrease 5 20 5 0 0 4 highly 6 4 7 0 3 3.5 moderate
s tension effective effective

4. Decrease 11 14 4 1 0 4.17 highly 8 6 4 2 0 4 highly effective

s effective

uncertainty
5. Promote 9 17 3 1 0 4.13 highly 9 3 5 2 1 3.85 highly effective
s effective
trust
Mental 1. Gains 12 12 5 1 0 4.17 highly 8 7 3 1 1 4 highly effective
new effective
knowled
ge
through
health
teaching
s
2. Gives 10 13 7 0 0 4.10 highly 7 3 7 1 2 3.6 Highly
time to effective effective
reflect
3. Gives a 17 10 3 0 0 4.87 Very highly 10 3 5 2 0 4.05 highly effective
chance effective
to clarify
unclear
 informat
ion
Social 1. Develop 14 12 3 1 0 4.30 highly 8 5 3 2 2 3.75 highly effective
s effective
harmony
2. Develop 15 13 2 0 0 4.43 highly 11 3 5 0 1 4.15 highly effective
s good effective
nurse-
patient
relations
hip
3. Improve 11 15 2 1 0 4.10 highly 7 10 2 1 0 4.15 highly effective
s effective
confiden
ce
4. Helps to 11 17 2 0 0 4.30 highly 8 3 8 1 0 3.9 Highly effect
cope effective
effective
ly
r=0.16 no or negligible relationship. There is no relationship in the verbal therapeutic communication
between nurses and the patients

Table 1.2. Non-Verbal Therapeutic Communication on the Nurse-Patient Relationship at Cavite

Center For Mental Health
 N (Nurse Repondents) = 30 N (Patient Repondents) = 20

Dimension Indicators Nurses’ Response Patients’ Response

5 4 3 2 1 W Interpre- 5 4 3 2 1 W Interpretation
M tation M

Physical 1. Minimizes 7 6 12 3 2 3.43 moderate 1 4 2 1 2 4 highly effective

the feeling of effective 1 .
pain 2
5

2. Encourage to 5 18 7 0 0 3.93 moderate 1 3 4 1 2 3 moderate effective

improve health effective 0 .
9

3. Feels safe & 9 14 6 1 0 4.03 highly 7 5 5 3 0 3 moderate effective

secured effective .
8

Emotional 1. Gives time 5 18 6 1 0 3.9 moderate 9 5 4 2 0 4 highly effective

to reflect effective .
0
5

2. Feels relaxed 7 16 6 1 0 3.97 moderate 1 3 3 1 2 4 highly effective

& calm effective 1

3. Increased 7 11 9 1 2 3.67 moderate 1 3 4 3 0 4 highly effective

self confidence effective 0

Mental 1. Give a time 5 14 9 1 1 3.7 moderate 8 6 4 1 1 3 moderate effective

for patient’s effective .
privacy 9
5

2. Gives new 6 12 11 1 0 3.77 moderate 8 7 3 2 0 4 highly effective

knowledge by effective .
showing the 0
correct
5
procedures
Social 1. Shows 9 13 8 0 0 4.03 highly 7 3 6 2 50 3 moderate effective
sincerity effective .
5
5

2. Uplifts 8 14 8 0 0 4 highly 9 7 2 2 50 4 highly effective

confidence by effective .
smiling 2
5

3. Feels 12 10 8 0 0 4.13 highly 1 4 3 3 75 4 highly effective

welcome by effective 0 .
listening 1

r=-0.38 moderately negative relationship low relationship. There is no moderate negative

 relationship in the non-verbal therapeutic communication between nurses and the patients

Table 2.1 Relationship on the weighted means of verbal therapeutic communication

between the patient and the nurse

Dimension Indicators Nurses’ Response Patient’s Response

WM Interpre-tation WM Interpre-atation

Physical 1.Minimizes the 3.60 Highly 4.1 highly effective

feeling of pain
effective

Emotional 1. Uplifts 4.17 highly effective 3.95 highly effective

confidence
2. Gives the 4.43 highly effective 4 moderate effective
opportunity to
express feelings
3. Decreases 4 highly effective 3.5 moderate effective
tension
4. Decreases 4.17 highly effective 4 highly effective
uncertainty
5. Promotes 4.13 highly effective 3.85 highly effective
trust
4.18 highly effective 3.85 highly effective

Mental 1. Gains new 4.17 highly effective 4 highly effective

knowledge
through health
teachings
2. Gives time to 4.10 highly effective 3.6 Highly effective
reflect
3. Gives a chance 4.87 Very highly effective 4.05 highly effective
to clarify
unclear
information

4.38 Highly effect 3.88 Highly effect

Social 1. Develops 4.30 highly effective 3.75 highly effective

harmony
2. Develops good 4.43 highly effective 4.15 highly effective
nurse-patient
relationship
3. Improves 4.10 highly effective 4.15 highly effective
confidence
4. Helps to cope 4.30 highly effective 3.9 Highly effect
effectively

4.28 Highly effect 3.98 Highly effect

r=0.16 no or negligible relationship. There is no relationship in the verbal

therapeutic communication between nurses and the patients
 Table 2.2 Relationship on the weighted means of the Non Verbal Therapeutic

Communication between the staff nurses and the patients

Dimension Indicators Nurses’ Response Patients’ Response

WM Interpre-tation WM Interpretation

Physical 4. Minimizes the feeling 3.43 moderate 4.25 highly effective

of pain effective

5. Encourage to improve 3.93 moderate 3.9 moderate effective

health effective

6. Feels safe & secured 4.03 highly effective 3.8 moderate effective

3.80 highly effective 3.98 highly effective

Emotional 4. Gives time to reflect 3.9 moderate 4.05 highly effective

effective

5. Feels relaxed & calm 3.97 moderate 4 highly effective

effective

6. Increased self 3.67 moderate 4 highly effective

confidence effective

3.84 highly effective 4.01 highly effective

Mental 3. Give a time for patient’s 3.7 moderate 3.95 moderate effective
privacy effective

4. Gives new knowledge 3.77 moderate 4.05 highly effective

by showing the correct effective
procedures

3.75 highly effective 4 highly effective

Social 4. Shows sincerity 4.03 highly effective 3.55 moderate effective

5. Uplifts confidence by 4 highly effective 4.25 highly effective

smiling
6. Feels welcome by 4.13 highly effective 4.1 highly effective
listening

4.05 highly effective 3.97 highly effective

r=-0.38 moderately negative relationship low relationship. There is no moderate negative relationship
in the non-verbal therapeutic communication between nurses and the patients