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  • Customer Concern Commitment Text

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    Aamir khan
    8 views2 pages
    1) The customer has requested to reschedule their appointment as the originally scheduled time no longer works for them. 2) The customer is not satisfied with their product and wants a replacement. 3) The customer is waiting for an update on the status of their replacement and for a technician to visit and repair their appliance.

    Original Description:

    this will use full for send a reminder to your service executive

    Original Title

    reminder data

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    1) The customer has requested to reschedule their appointment as the originally scheduled time no longer works for them. 2) The customer is not satisfied with their product and wants a replacement. 3) The customer is waiting for an update on the status of their replacement and for a technician to visit and repair their appliance.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    8 views2 pages

    Customer Concern Commitment Text

    Uploaded by

    Aamir khan
    1) The customer has requested to reschedule their appointment as the originally scheduled time no longer works for them. 2) The customer is not satisfied with their product and wants a replacement. 3) The customer is waiting for an update on the status of their replacement and for a technician to visit and repair their appliance.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xls, pdf, or txt
    of 2

    Customer Concern Commitment Text

    Please call back the customer and


    Customer wants the appointment to refix as he is
    refix the appointment as per
    not available when technician said for the visit
    customer's preference
    As per customer, he wants to cancel the call Kindly cancel the call
    Please call the customer & visit
    Customer has agreed for the repair/pay/Charges
    customer's place for the repair of
    confirmation of his apppliance
    Please callappliance
    the customer and
    send techinician for
    As per customer, now appliance has been delivered Demo/Installation
    As per the customer, he is not satisfied with the Please visit & give appropriate
    product so he wants replacement solution to the customer
    Please call to customer and share
    Customer asking for the replacement status progress of replacment status
    Please call to the customer and
    As per the customer his appliance is in workshop update about the status of complaint
    but apliance has not delivered yet ASAP.…customer is waiting for call
    and his appliance
    As per customer, appointment fixed by SP/SE but Please send technician asap & call
    no visit has been done yet. before visit as customer is waiting
    As per customer he has not received any Call from
    Please call the customer & send
    SP/SE to fix up an appointment and 2 hrs already
    technician asap
    passed.
    As there is repeated problem or
    As per customer, repeated problem or problem still
    problem still persisting in his
    persisting in the appliance…please send technician
    appliance...please send technician to
    again
    rectify It ASAP...Call Before Visit.
    Please call to the customer and
    As per customer, please Confirm the timeline and
    update about the status of part…
    status of the part, customer is waiting for the visit
    Customer Is Waiting For Call And
    and rectification of his appliance…
    Visit.
    Customer requested to arrange a vist by senior kindly send the senior technician, as
    technician as he/she is not satisfied with last SE's customer is not satisfied with last
    visit SE's visit

    As per customer, appointment fixed by SP/SE, SEND POSITIVE


    TECHNITION
    QUARY
    ASAPFROM CUSTOMER, SEND TECHNITION ASAP
    NITION ASAP

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