HOTEL ALMIRA RESVCERVATION SYSTEM

Catbangen, City of San Fernando, La Union

A Thesis Presented to the

Faculty of the College of Information Technology at

Northern Philippine College for Maritime, Science and Technology, Inc.

Barangay Lingsat, City of San Fernando, La Union

In Partial Fulfillment

Of the Requirements for the Degree

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

Gundran, Rhea Joy C.

Padirayon,Lariane Joy J.

Casuga,Gwendolyn P.

2018
 APPROVAL SHEET

This thesis entitled Hotel Almira Reservation System prepared by Rhea

Joy C. Gundran, Lariane Joy J. Padirayon, and Gwendolyn P. Casuga partial

fulfillment of the requirements for the degree, Bachelor of Science in

Information Technology has been examined and reviewed by the Research

Evaluation Committee/Panel with a rating of ______ on ___________________.

ROMEO E. BALCITA

Adviser

Rommel E. Balcita, MIT

Chairperson

Paul Amando

Member

Accepted and approved in partial fulfillment of the requirements for the degree,

Bachelor of Science in Information Technology.

Romeo E. Balcita, MIT Aurora A. Serrano, MESCL

Dean Academic Affairs

Feban M. Quinto Date: ________________________

Presiden
 Appendix A
USE CASE DIAGRAM

Check Rooms

Reserve Rooms

Make Payment

Request Services

Allocates Rooms

Receive Payment

Receive Others
RECEPTIONIST

Cancel Booking
CUSTOMER

Extend Booking

Create Bills

Collects Payments

Maintenance

Manage the staff

Resolve Queries
 Appendix B

DATA DICTIONARY
Tbl_admin

Reference table for system users assigned with their rights and privileges as a
receptionist or manager.

Tbl_booking

References table for system booking details to process accommodations.

Tbl_customer

Reference table for system customers assigned with their rights and
privileges as a visitors.

Tbl_Rooms

Reference table for system rooms descriptions.

Tbl_transaction

Reference table for system transactions required to fill up for the process
to reserve accommodations.

Tbl_Service

Reference table for other services and facilities

 Appendix C

DATA SCHEME
 Appendix D

VISUAL TABLE OF CONTENTS

HOTEL ALMIRA

Log-in

RECEPTIONIST
ADMIN
CUSTOMER

ADD User Account

Search and View
Facilities/Room
EDIT User Account Rates

DELETE User Account Request Service

Check Rooms
Reserve Room
Search and View User
Process Payment
Account Cancel Booking
Extend Booking
Create Bills

Maintenance

Manage Staff

Resolve Queries
 Appendix E

ENTITY-RELATIONSHIP DIAGRAM
 Appendix F

INTERVIEW QUESTIONNAIRES

1. What is your reservation procedure?

2. Would you prefer using an online system or manual process? Why?

3. What are the different methods of payments that you accept during
payments?
A. cash

B. credit card

Other specify:

4. Is there anything that you like to change or add in the current

reservation process?

5. What kind of advertisement do you use to advertise your hotel? Why?

A. Online

B. TV

C. Posters

Other specify:

6. Have you worry about the security of private data when you make a
booking through internet?

7. What is your idea about the design of your online reservation?

8. What are the requirements used in your design?

(1.Logo
2. ………)

Other specify:
 9. Do you believe that building this kind of system will help improve your
company? If yes, why? If no, why?

10. How do you control cancellation of bookings and charge the appropriate
fees?

11. What are most common problem do you encounter in your current
reservation procedure?

12. Do you think there’s reason for the company not to accept this online
system? What?

13. How do you manage your current reservation system? Is it hard, why?

14. Do you think provide a hotel online reservation system is convenience to

guest?

15. Do you think that online reservation system is essential for hotel? Why?
 Appendix G
INTERVIEW LETTER
NORTHERN PHILIPPINES COLLEGE FOR MARITIME , SCIENCE
AND TECHNOLOGY, INC.San Fernando City, La Union

Tell. No. 242-56-76 / 242-56-77

Fax No. 242-56-76

MRS. MARILOU DUMAGUIN

Finance Manager

Dear Ma’am:

We, the Bachelor of Science in Information Technology of NORTHERN

PHILIPPINES COLLEGE FOR MARITIME SCINCE AND TECHNOLOGY, INC.
(NPCMST), are currently enrolled in our Capstone Thesis. One of the
requirements of the subject is for us to propose a system.

We would like to request permission to conduct an interview. We would like to

interview you in person for our project entitled Hotel Reservation System, and
hope you are available this time. We only need a few minutes of your time to
answer some questions to ask. We appreciate your consideration of our
request.

Thank you and looking forward for your consideration.

Sincerely yours,

GUNDRAN, RHEA JOY C.

PADIRAYON, LARIANE JOY J.

CASUGA, GWENDOLYN P.

Noted by:

MR. ROMEO E. BALCITA

Dean of Computer Education
 Appendix H
PROTOTYPE

This is the main page. This shows up the welcome page where it appears
here the logo and advertisement page that shows promoting the hotel,
packages of rooms and room vacancy can avail.
 This is the log in page which allows the admin to sign in to their
designated pages. If you log in as a receptionist or administer, the page of the
hotel management will appear. Login provides to access the information that is
controlled by authenticating and identifying the admin through credentials
presented by the clients. Admin will choose whether they want to grant access
their information. Clients have no right to access this page.

This is the hotel management record page. This will display the
information about the customer’s reservation and the rooms already avail. In
case the clients want to change its reservation, the management has the
authority to add, edit and delete in the database.
 The room rates page. This page shows on what room you may avail,
image to show the descriptions, services and the price of the room.

This page is the reservation page. This page shows the reservation that
the clients fill up the details to reserve the room and schedule of the reserve
room.
 This page is the cancel page. This page shows the reservation that you
can cancel the reservation.

This page is the service and facilities. This page shows the other services
and facilities of the hotel.
 This page shows were you can cite the telephone numbers, email address
and the location of the hotel.
The hotel industry is one of the highly portable businesses all over the world. Today,

with the advancement of the technology people have complete freedom to choose their

food, stay and other amenities in their tour packages. So we can minimize the work load

by great extent by making the booking system automated and reduce the manual

booking.This has become possible with few mouse clicks or pressing few buttons on

their smartphones. However, developing mobile reservation for hotel industry offers

plenty of advantages for client and owners. Booking has never been easier the modern

traveler will prefer smartphone to book their hotel as they get all the information about

the place and scroll across different hotels on their smart phone. Creating hotel booking

reservation help your client to confirm their booking with one and two clicks.The modern

traveler will prefer smartphone to book their hotel as they get all the information about
the place and scroll across different hotels on their smart phone. So, creating hotel

booking reservation help your client to confirm their booking with one and two

clicks.Quicker accessibility to information to your guest. Mobile reservation for your

hospitality business can provide fast and effective information about your hotel to your

guest. Moreover, mobile reservation for hotel industry saves customer to contact the

front desk of the hotel. You can provide different facilities and display its prices or tell

that it is free or chargeable to the customers. Hotel mobile reservation are still few in

numbers, therefore by providing the dedicated app to your client, you can easily get the

competitive advantage over your customers who yet not created an app for their hotel.
Lariane Joy Jucar Padirayon
Mobile Number: 09307793443/09553182932
Home Address: Tanqui, City of San Fernando, La Union
Padirayonlarianne@gmail.com

Objective: To be able to secure a job that fits my qualifications and develops

my skills and knowledge.

Educational Background:

Primary Education

South Central School

Tanqui, San Fernando City, La Union
2005-2008

Secondary Education

La Union National High School

Catbangen, San Fernando City, La Union
2009-2012

Tertiary Education

Northern Philippines College for Maritime Science and

Technology
Lingsat, San Fernando City, La Union
Bachelor of Science in Information Technology
2014-2018

Trainings and Seminars:

 On The Job Training (OJT) Technical Education And Skills Development

Authority(486 hours)July 2017

 On The Job Training (OJT) Northern Philippines College for Maritime

Science and Technology (243 hours)November 2017
  Student Service Office
Leadership and Team Building Seminar- WorkshopStudent Body
Organization Officers of Northern Philippines College for Maritime
Science and Technology. (August 20,2016)

 Productivity and Employment Enhancement Seminar at Northern

Philippines College for Maritime Science and Technology.(January 30,
2018)

 Northern Luzon Youth Congress on Information Technology Embracing

Opportunity to Success Topic: Big Data Analytics at Binmaley Manpower
and Training Center Binmaley, Pangasinan (December 3, 2017)

 Northern Luzon Youth Congress on Information Technology Embracing

Opportunity to Success Topic: Technopreneurship at Binmaley
Manpower and Training Center Binmaley, Pangasinan (December 3,
2017)

 Northern Luzon Youth Congress on Information Technology Embracing

Opportunity to Success Topic: Machine Learning at Binmaley Manpower
and Training Center Binmaley, Pangasinan (December 3, 2017)

 Northern Luzon Youth Congress on Information Technology Embracing

Opportunity to Success Topic: Raspberry Pi at Binmaley Manpower and
Training Center Binmaley, Pangasinan (December 3, 2017)

Personal Background:

Height: 5’’
Weight: 50 kls.
Birthdate: December 23, 1996
Age: 21
Birthplace: CSF, La Union
Marital Status: Single
Nationality: Filipino
Religion: Roman Catholic
Language Spoken: Ilocano, Tagalog, English
 Rhea Joy C. Gundran
Degree of Information Technology
Mobile Number: +60163755154
Email: rheagundran208@gmail.com
Home Address: JALAN 1/152 OFF JALAN PUCHONG,
KUALA LUMPUR, KUL, 58200, MYS

Objective: To apply and practice my knowledge, at the same time to gain experience that will
develop and improve my skills and abilities. Where I can develop and utilize my skills and prove
my worth

Educational Background:

Primary Education

Naguilian Elementary School

Naguilian, La Union, Philippines
2008-2009

Secondary Education

Naguilian National High School

Naguilian, La Union, Philippines
2013-2014

Tertiary Education

Northern Philippines College for Maritime Science and Technology

Lingsat, San Fernando City, La Union, Philippines
Bachelor of Science in Information Technology
2014-2018

Skills and Qualifications:

 Graduate Bachelor of Science in Information Technology

 Computer Literate (MS Word, MS Excel, MS Power Point)
 Basic Programming, Basic Web Developer, Database Administrators, Network
Administrators
 Communication Skills
Experiences
 On-the-Job Training (Admin Staff)
(Technical Education for Skills and Development Authorities)
- Data Entry
- Receipting Certificates
- Deposit at the Bank
- Customer Service
- Receiving Scholar Files of Schools
 On-the-Job Training
(Northern Philippines College for Maritime, Science and Technology, Inc.)
- Encoding Syllabus
 Productivity and Employability Enhancement Seminar

Personal Background:
Height: 5’2
Weight: 53
Birthdate: July 2, 1997
Age: 20
Birthplace: Nagsidorisan, Naguilian, La Union, Philippines
Marital Status: Single
Nationality: Filipino
Religion: Roman Catholic
Language Spoken: Iloco, Tagalog, English

REFERENCES:

Feban M. Quinto
President
Northern Philippines College for Maritime Science and Technology
Lingsat, San Fernando City La Union, Philippines
(072) 242 5676

Romeo Balcita
Dean Information Technology
Northern Philippines College for Maritime Science and Technology
Lingsat, San Fernando City La Union, Philippines
+63 9067905443

Arnel T. Valdez
School Librarian
Northern Philippines College for Maritime Science and Technology
Lingsat, San Fernando City La Union, Philippines
+63 9185015110
Gwendolyn Paeste Casuga
Mobile Number: 09072386414
Home Address: Lingsat, City of San Fernando, La Union

Objective: To be able to secure a job that fits my qualifications and develops

my skills and knowledge.

Educational Background:

Primary Education

Lingsat Elementary School

Lingsat, San Fernando City, La Union
2005-2008

Secondary Education

CICOSAT College
Lingsat, San Fernando City, La Union
2009-2012

Tertiary Education

Northern Philippines College for Maritime Science and

Technology
Fernando City, La Union
Studied Bachelor of Science in Information Technology
2014-2018

Trainings and Seminars:

 On The Job Training (OJT) Northern Philippines College for Maritime

Science and Technology (48 hours)July 2017

 Student Service Office

Leadership and Team Building Seminar- Workshop
Student Body Organization Officers of Northern Philippines College for
Maritime, Science and Technology. (August 20, 2016)
  Productivity and Employment Enhancement Seminar at Northern
Philippines College for Maritime Science and Technology.(January
30,2018)

Personal Background:

Height: 5, 5’’
Weight: 55 kls.
Birthdate: December 30, 1995
Age: 22
Birthplace: CSF, La Union
Marital Status: Single
Nationality: Filipino
Religion: Roman Catholic
Language Spoken: Ilocano, Tagalog, English