Professional Documents
Culture Documents
Office Manual
Office Manual
Office Manual
The Snap Ideas Printing Services Management desires to create an office environment that
is dignified, pleasant, and conducive to serious professional work. Such an environment
calls for the adoption and observance of certain standards of propriety, refinement, and
formality that, along with competence and moral integrity, mark a true professional.
Use of Computers –rsonal computers are to be used exclusively for business purpose unless
authorized otherwise. Permission will be given for the use of personal computer during
non-business so long as emplo record all time for which they will be charged and supply
their own diskette.
Use of Telephone - in order to keep telephone lines open for business calls, employees are
discouraged to make personal calls. Personal unavoidable calls when taken or made
should be for the shortest possible time only. The use of the telephone by outsiders in
employees’ respective areas is likewise discouraged, unless it is in connection with the
company’s business.
All telephone calls should be answered promptly and all inquiries handled courteously.
Greet the caller pleasantly, courteously and be always at their service.
Determine what the caller wants. If you cannot supply the needed info, transfer the call to
the proper person, or jot down the number and the message.
Close with a happy ending. “Thank you for calling” is always in good taste.
Use of Office Equipment - non-employees should be refused politely if they request use of
office equipment except in the use of the telephone. They shall allow the use of office
equipment only in cases where the use is to generate documents in relation with their
business with us.
Confidentiality and data protection
We want to ensure that private information about clients, employees, partners and
our company is well-protected. Examples of confidential information are:
a. Employee records
b. Unpublished financial information
c. Data of customers/partners/vendors
d. Customer lists (existing and prospective)
As part of our hiring process, we may ask you to sign non-compete and non-
disclosure agreements. We are also committed to:
You must:
a. Lock or secure confidential information at all times.
b. Shred confidential documents when they’re no longer needed.
c. Make sure you view confidential information on secure devices only.
d. Only disclose information to other employees when it’s necessary and
authorized.
e. Keep confidential documents inside our company’s premises unless it’s
absolutely necessary to move them.
You must not:
a. Use confidential information for your personal benefit or profit.
This policy is important for our company’s legality and reputation. We will
terminate any employee who breaches our confidentiality guidelines for personal
profit.
We may also discipline any unintentional breach of this policy depending on its
frequency and seriousness. We will terminate employees who repeatedly disregard
this policy, even when they do so unintentionally.
Workplace harassment
Harassment is a broad term and may include seemingly harmless actions, like gossip.
We can’t create an exhaustive list, but here are some instances that we consider
harassment:
Workplace violence
Violence in our workplace is a serious form of harassment. It includes physical and
sexual assault, destruction of property, threats to harm a person or property and
verbal and psychological abuse. We want to avoid those incidents altogether, but we
also want to be ready to respond if needed.
We will treat employees who verbally threaten others as high risk and they will
receive an appropriate penalty. If HR finds that an employee commits an act of
violence, we will terminate that employee and possibly press criminal charges.
Employees who damage property deliberately will be solely responsible for paying
for it.
Supporting victims
To support victims of workplace violence, we may:
a. If you experience conflicts with a colleague, ask your manager for advice
before tensions escalate. If these conflicts persist, ask HR whether you
could attend conflict resolution seminars with your colleague.
b. If you are experiencing personal or work troubles, ask for help from a
[mental health professional.] Check with your insurance provider to
determine whether they cover any mental health services or ask HR for
information on our Employee Assistance Program (EAP). Your
discussions will remain confidential.
Preventative action
Preventative actions are any actions we take to avoid injuries or illnesses related to
the workplace. We will periodically conduct risk assessments and job hazard
analyses [through a workplace safety committee] to uncover health risks to
employees. And we will establish preventative measures to address risks
accordingly.
At a minimum, we will:
We also expect you to take safety seriously. Always use protective equipment and
follow standards whenever necessary. If you deliberately disregard our guidelines,
we may terminate you for your own and others’ safety.
Emergency management
Emergency management refers to our plan to deal with sudden catastrophes like fire,
floods, earthquakes or explosions. Our emergency management provisions include:
a. [Fire extinguishers and other fire protection equipment that are easily
accessible.]
b. [An evacuation plan posted on each floor and online.]
c. [Fire escapes and safety exits that are clearly indicated.]
Smoking
Snap Ideas Printing Services is a smoke-free workplace. You can smoke in
[designated smoking areas, balconies, open-air verandas and outer premises, like
gardens and sidewalks.] Any other area in our workplace (like restrooms, lobby,
offices, staircases, warehouses) is strictly smoke-free to protect non-smokers.
Setting off fire alarms and causing fires by smoking are serious offenses. If you are
found responsible, you may face disciplinary action up to and including termination.
Drug-free workplace
Snap Ideas Printing Services is a drug-free workplace. Whether you are an employee,
contractor or visitor, you must not bring, use, give away or sell any drugs on company
premises. If you are caught with illegal drugs, or show that you are
under the influence of substances, you will face disciplinary action up to and
including termination.
Alcohol
We prohibit employees from consuming alcohol during working hours, but they may
consume alcoholic drinks in moderation at company events.
Prescription drugs
If you feel that a prescription drug (e.g. an anxiety mediation) unexpectedly affects
your senses, thinking or movement, ask for the rest of your day off. If your manager
suspects substance abuse, you may face disciplinary action.
You [must not] use medical marijuana in our workplace. We have the right to
terminate you if your off-duty use of medical marijuana makes you unable to
complete your job duties correctly.
If your job includes secondary tasks that are safety-sensitive and your prescribed
drugs affect your ability to perform these tasks, we can make reasonable
accommodations to ensure you and your colleagues’ safety.
It is Snap Ideas Printing Services’ desire to pay all employees' wages and salaries
that are competitive with other employers in the marketplace in a way that will be
motivational, fair and equitable. Salaries are based on a salary structure
approved by the Management Committee.
Existing jobs, position classifications and salary scales are reviewed regularly. On
the basis of any significant findings, the job hierarchy and salary ranges shall be revised
accordingly.
Salaries for probationary and regular employees are paid semimonthly through a
designated bank every 15th and 30th days of the month or earlier if the scheduled days
fall on weekends. They shall receive their pay slips that show the composition of their
salaries and deductions through the Payroll section of the Accounting and Finance Unit
(AFU). Contractual staff members shall receive their semimonthly pay through the Cashier
of AFU. Project based employees shall receive their pay daily through the Cashier of AFU.
Overtime
On occasion, staffs may be required by their supervisor to work more hours than
their normal schedule. Such work are treated as overtime (OT) and requires a
minimum of one (1) hour to be considered, in addition to the official daily eight hours
of work.
Employees who engage into overtime work are required to obtain consent from their
superior by filing an Overtime Authorization (OTA) prior to the overtime work.
Aside from overtime pay, a meal allowance is also provided for overtime work
rendered for more than 2 hours. This is integrated with the payroll at the end of the
month.
Bereavement Assistance
A financial assistance amounting to P 4,000 will be given to all regular employees
upon the death of any member of his immediate family. The amount is granted as a
gesture of sympathy from the management and staff of Company Name for his
deceased family members.
Legitimate children
Parents
Parent(s)
Brother(s) and Sister (s)
Requests for check payment is to be submitted to the AFU, duly endorsed by the
employee’s immediate superior, may be submitted immediately upon the death of a
legitimate dependent. A copy of the death certificate or any other document to
support the death benefit claims within five weeks from date of request for advance
payment
Vacation Leave
Snap Ideas Printing Services recognizes the importance of granting every employee
some respite from work in order to bring renewed vigor and enthusiasm to the job.
Snap Ideas Printing Services grants an annual vacation leave credits to employees
varying on their position level starting on the date of the regular appointment of an
employee or upon reaching one’s 6th month of service.
The employee planning to avail of the VL shall accomplish the Personnel Leave
Authority Form duly approved by the immediate superior prior to the date of the
leave
Earned but unused vacation leaves could be accumulated up to two years equivalent
and converted into 50% of its cash value.
Sick Leave
Sick leave is a privilege, which employees can avail of only in genuine cases of
sickness. Regardless of their position level, regular employees are entitled to 10
days of sick leave every year starting on the date of the regular appointment of an
employee or upon reaching one’s 6th month of service.
A Personnel Leave Authority form must be filed with HRMD not later than two days
after the staff member has reported back for work.
Earned but unused sick leaves on each year cannot be accumulated and carried over
the next fiscal year.