Office/Person No - Customer Activity Denr Action Responsible/ Duration Documentary Amount of Location Requirements Fees (A) (B) (C) (D) (E) (F) (G)

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CITIZEN'S CHARTER PROCESS No.

10

Name of Agencies : DENR Central Office


DENR Regional Office
Provincial Environment and Natural Resources Office (PENRO)
Community Environment and Natural Resources Office (CENRO)
Forest Management Bureau (FMB)
: Processing of Application for Issuance of Tree Cutting Permits/Special Tree Cutting Permits
Frontline Service (Public places, private lands, infrastructure projects, government projects)
Schedule of Availability of Service : 8:00-5:00, Monday to Friday
How to Avail of the Service :

OFFICE/PERSON
No DENR ACTION RESPONSIBLE/
DURATION
. CUSTOMER ACTIVITY DOCUMENTARY AMOUNT OF
LOCATION REQUIREMENTS FEES
[A] [B] [C] [D] [E] [F] [G]

1 Submit application letter with Receiving Clerk 1.Letter application P 36.00 Oath
corresponding documentary Receive the application Fee
requirements to the CENRO DAO 2004-16
concerned 2. LGU
Endorsement/Certificatio
n of No Objection
(Municipality and
Barangay)
5 minutes
3. Copy of Land Title
(OCT/TCT) for Private
Property
4. Photographs of
trees to be removed
5. Site Development
Plan and ECC for big
projects
Conduct review on the completeness of the Forestry Specialist
submitted documentary requirements and I / Chief Utilization
forward to CENRO if complete Unit
15 minutes

Issue Order/Instruction to conduct CENRO


inventory/inspection and forward to Chief, FMS
5 minutes

Assign Inspecting Officer to conduct inventory/ Chief, FMS


inspection
10 minutes

Prepare Order of Payment CENRO Cashier


5 minutes

Sign Order of Payment CENRO


5 minutes

2 Release Order of Payment Clerk


Receive Order of Payment

5 minutes

3 CENRO Cashier Official Receipt


Accept payment and issue Official Receipt
Pay inventory fee for planted and naturally
growing trees but no payment 5 minutes
required for less than
20 trees or if inventory will be
conducted by the customer Conduct 100% inventory or inspection of the Inspection If Inventory undertaken P 1,200/ha
area and prepare Inspection Report with geo- Personnel, (3-5 by customer: Inventory Fee
tagged photos to be submitted to Chief, FMS, individuals) • Timber (100% inventory)
except those with Certificate of Tree Plantation Inventory/Inspection DAO 2004-16
Ownership (CTPO) 1 day
Report with Tally
(1-2 hectares)
Sheet/Stand and Stock
Table, and Pictures
• Tree Charting Map

Review Inspection Report and submit Chief, FMS


recommendation to CENRO
1 hour

CENRO
Review and approve Inspection Report and
sign endorsement to PENRO 10 minutes

PENRO Level
Receive documents and forward to Chief, FMS Receiving Clerk
5 minutes

Review and evaluate and endorse to PENRO Chief, FMS


1 hour

Review and approve CENRO recommendation PENRO


and sign endorsement to RD
15 minutes

Regional Level
Receiving Clerk
Receive documents and forward to ARD for
5 minutes
Technical Services
Forward to Chief, FRCD for review and ARD for Technical
evaluation Services
5 minutes

Review documents and prepare endorsement Chief, FRCD


to ARD for Technical Services
1 hour

Review and sign endorsement to the RD ARD for Technical


Services
15 minutes

Review and approve endorsement to Forest RD


Management Bureau indicating that copy to be
furnished to the USEC for Field Operations
30 minutes

Release endorsement to FMB, copy furnished Records Section,


USEC for Field Operations Regional Office
5 minutes

Central Office Level


Receive and forward documents to Director, Records Unit Chief
FMB 5 minutes

Review and assign to NFMD Division Chief FMB Director

5 minutes

Review and assign to Section Chief NFMD Division


10 minutes
Chief
Review and assign to Action Man/Forest Section Chief
Management Specialist
15 minutes

Review, evaluate and conduct data analysis Action Man/


and prepare Memorandum Endorsement to Forest
USEC for Field Operations with draft clearance Management 4 hours
to RD to issue tree cutting permit and forward to Specialist
Section Chief

Review and forward to Division Chief Section Chief


15 minutes

Review and forward to Assistant Director Division Chief


15 minutes

Review and forward to Director Assistant Director


30 minutes

Review and sign Memorandum Endorsement to Director


USEC for Staff Bureaus
10 minutes

Records Unit, FMB


Release to USEC for Staff Bureaus
5 minutes

Receiving Clerk
5 minutes
Receive and forward to USEC for Staff Bureaus
Review and forward to USEC for Field USEC for Staff
Operations Bureaus
1 day

Receive and forward to Chief of Staff for ASEC Receiving Clerk


for Field Operations
5 minutes

Refer to Technical Staff for review and Chief of Staff


processing
5 minutes

Review documents and prepare and initial Technical Staff


Memorandum with attached Clearance to Issue
Permit to Cut and forward to Chief of Staff 1 hour

Review and initial Memorandum and Clearance Chief of Staff


to Issue Permit to Cut and forward to ASEC for
Field Operations 30 minutes

Review and sign Memorandum and initial ASEC for Field


Clearance to Issue Permit to Cut and forward to Operations
USEC for Field Operations 15 minutes

Review and approve/sign Clearance to Issue USEC for Field


Permit to Cut Operations
15 minutes
Releasing Clerk,
Release Clearance to Issue Permit to Cut to USEC for Field
Records, FMB Operations 5 minutes

Receive Clearance to Issue Permit to Cut and Records Unit, FMB


transmit to Regional Office concerned
5 minutes

Regional Level
Receive Clearance to Issue Permit to Cut and Records Section,
forward to RD Regional Office 5 minutes

Assign to ARD for Technical Services for RD


preparation of Tree Cutting Permit

10 minutes
Assign to Forest Resources Conservation ARD for Technical
Division Services

Prepare Tree Cutting Permit and forward to RD ARD for Technical


for approval Services
1 hour

Sign Tree Cutting Permit RD


5 minutes

Release Tree Cutting Permit to Customer copy Records Section,


furnished CENRO concerned Regional Office 5 minutes
4 Receive Tree Cutting Permit

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