PARKING AND TRANSPORTATION MANAGEMENT AMONG CIVIL ENGINEERING

STUDENT SEMESTER 3. (Questionnaire)

Section A

1. Section  Dka3a
 Dka3b
 Dka3c
 Dka3d

2. My Gender  Male

 Female

3. My Age  18-20 Years

 21-23 Years
 24-25 Years
 Above 25 Years

4. Types Of Vehicle  Motorcycle

 Car

5. I also bring my friends along using my  Yes

vehicles:  No

6. Have you ever been a applicant of a vehicle  Yes

sticker?:
 No

Section B :

(Customer Contact)

Strongly Disagree Agree Strongly

Disagree Agree
1. The service delivered by PUO for student's
parking is within my expectation

2. The staff/security guard from PUO treat the

students nicely

3. The arrangement of service time in PUO for

students to make a deal with HEP is convenient

4. PUO gives its full attention to students

problems when it comes to parking

(Customer Advice)

strongly disagree agree strongly

disagree agree
1.PUO gives an explanation clearly about the
terms and condition

2. PUO provides information services for the

students

3. The staff explain clearly to students when

they making a deal

Section C

strongly disagree agree strongly

disagree agree
1. I am satisfied with the parking services
provided by PUO
2. I am satisfied with my decision to be a
parking user in this polytechnic

3. I am satisfied with this parking area

regarding safety, comfort and clarity

4. I am satisfied with current parking condition

5. Overall, I am satisfied with this parking

My suggestion to improve the vehicle management at PUO?