Total No. of Questions : 6] SEAT No.

P5893 [Total No. of Pages : 2

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B.E. (Civil) (Semester - I)

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TQM and MIS in Civil Engineering

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(Elective - II) (2015 Pattern)

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Instructions to the candidates:
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1) Answer Q1 or Q2, Q3 or Q4, Q5 or Q6.

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2) Figures to the right indicate full marks.

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Q1) a) Differentiate Between TQM and TQC. [5]
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b) “Quality is not an act, it is a habit.” Justify this sentence with a suitable
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example. [5]
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Q2) a) What do you mean by QC and QA? Explain with example. [5]
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b) Discuss the various Factors which affects on quality of construction.[5]

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Q3) a) What do you understand by quality function deployment (QFD)? [5]

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b) Explain House of quality tool used in QFD. [5]

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Q4) a) Comment on the defects likely to occur after construction of brickwork

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and suggest remedial measures. [5]

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b) Write a note on six sigma. [5]

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Q5) a) How to prepare quality manual documents? [6]
b) Prepare a checklist for slab casting operation. [4]

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Q6) a) Explain the steps involved in ISO 9001 Certification for a construction

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firm. [6]

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b) Define
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i)
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Corrective action
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ii) Preventive action

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iii) Conformity reports

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iv) Non conformity reports
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