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How to Fix Gray "X" on Network Share

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To resolve this problem, reinitialize the cache of offline files. To do this, follow these steps:

1. Click Start, type regedit in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or
click Continue.
2. Locate the following registry subkey, and then right-click it:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC
3. Point to New, and then click Key.
4. Type Parameters in the box.
5. Right-click Parameters, point to New, and then click DWORD (32-bit)Value.
6. Type FormatDatabase, and then press ENTER.
7. Right-click FormatDatabase, and then click Modify.
8. In the Value data box, type 1, and then click OK.
9. Disable Offline Files Driver - CSC
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servic es\CSC]
"Start"=dword:00000004
10. Disable Offline Files Service - CSCService
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servic es\CscService]
"Start"=dword:00000004
11. Exit Registry Editor, and then restart the computer.

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