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GENERAL MAINTENANCE MANUAL

For Air Carrier Operations


10 or more

Chapter 1

FAA Approvals and Letters

AERO AIR, LLC


GENERAL MAINTENANCE MANUAL
Part 135 Operations

INTRODUCTION

TABLE OF CONTENTS
PARAGRAPH PAGE

PREFACE ....................................................................................................... 1
COMPANY OFFICES AND BASE LOCATIONS ............................................. 2
FAA OFFICE................................................................................................... 2
FAR 135.413 RESPONSIBILITY FOR AIRWORTHINESS ........................ 2
FAR 135.437 COMPANY AUTHORIZATIONS .......................................... 3
FAR 135.427 MANUAL PREPARATION ................................................... 3
FAR 135.427 MANUAL CONTENTS ......................................................... 5
FAR 135.427 OPERATIONAL AND SAFETY INFORMATION .................. 7
ABBREVIATIONS ........................................................................................... 8
DEFINITIONS ............................................................................................... 14

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Part 135 Operations

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

INTRODUCTION

PREFACE
APPLICABLE AIRCRAFT
Company Name: Our legal company name is
Aero Air, LLC but in this manual, we use the The GMM under Part 135 applies directly to
shortened name of Aero Air, AAL or company. and is required for the air carrier operation of
aircraft with ten or more passenger seats.
This General Maintenance Manual (GMM) has
been prepared in accordance with Federal
Aviation Regulations Parts 91, 119 and 135. PURPOSE
The procedures and policies contained herein The purpose of the manual is to outline the
supplement the regulations and are considered procedures that are used to comply with all
essential to good operational practices and applicable FAR's. Routine, non-routine, pre-
safety. If there is a question regarding applica- ventative maintenance and alterations are per-
bility, the FARs shall prevail. formed in accordance with the specifications
The GMM is intended to provide operating and listed in the manufacturer's maintenance
manuals and FAA approved data.
maintenance procedures commensurate with
the highest degree of safety. The manual is FAA approved data includes, but is not limited
used for guidance by management, ground, to: Type Certificate Data Sheets, Aircraft
and maintenance personnel in the mainte- Specifications, Supplemental Type Certificates,
nance of company aircraft in compliance with Airworthiness Directives, FAA Field Approvals
the referenced FARs and company Operations (FAA Form 337), Manufacturers’ FAA Ap-
Specifications. proved Data, Designated Engineering Repre-
sentative Approved Data (FAA Form 8110-3),
There are other publications and manuals used
designated alteration station approved data
by Aero Air personnel in the conduct of main-
tenance operations. These documents are and appliance manufacturers’ manuals.
identified in the appropriate sections of this This manual provides a program that satisfies
manual. the requirements of FAR Part 135 for aircraft
that are maintained under a Continuous Air-
Questions regarding the content of this manual
should be referred to the Director of Mainte- worthiness Maintenance Program.
nance.
The instructions contained in this manual are
designed to assist persons in the safe and
compliant operation of company aircraft. The
General Maintenance Manual should not be
considered a complete guide to all company
maintenance policies and procedures. Specifi-
cally, it will not be utilized as a replacement for
good judgment in daily operations.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MAIN MAINTENANCE BASE


Aero Air, LLC.
Portland Hillsboro Airport, (KHIO)
2050 NE 25th Ave.
Hillsboro, OR 97124
Telephone: 503-640-3711
Fax: 503-640-6514
COMPANY OFFICES AND BASE
LOCATIONS Functions at This Location:
Our main company offices are located at the
• Maintenance management and senior
sites that follow. However, we may have addi-
staff
tional operations and/or maintenance bases
and if so, we will notify our FAA offices of the • Records management
location of the bases. • Archived information
• Line-level maintenance
BUSINESS OFFICE
Aero Air, LLC. • Other higher maintenance events
Portland Hillsboro Airport, (KHIO) • Component overhaul or exchanges
2050 NE 25th Ave.
Hillsboro, OR 97124 • Parts supply and inventory control
Telephone: 503-640-3711 • Maintenance training
Fax: 503-640-6514
• Individual aircraft maintenance records
(unless identified otherwise in the Air-
MAIN OPERATIONS BASE craft-Specific Maintenance and Inspec-
tion document in this manual.
Aero Air, LLC.
Portland Hillsboro Airport, (KHIO)
2050 NE 25th Ave. FAA OFFICE
Hillsboro, OR 97124 The Portland FSDO has overall oversight and
Telephone: 503-640-3711 responsibility for our air carrier certificate.
Fax: 503-640-6514
Portland Flight Standards District Office
• Any additional operations bases are iden- 3180NW 229th Ave
tified in the General/Flight Operations Hillsboro, OR 97124
Manual Telephone: 503-615-3200 or 800-847-3806
Fax: 503-615-3300

RESPONSIBILITY FOR
AIRWORTHINESS
FAR 135.413
Under the requirements of Part 135, Aero Air is
responsible for the airworthiness of company

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

aircraft including airframes, engines, appli- The technical writing standard used is gener-
ances and parts. ally referred to as Boeing Technical Standards
and is written to give clear and precise guid-
Aero Air has the necessary facilities, equip-
ance and enough narrative to ensure a thor-
ment and personnel to either perform or di-
ough understanding of the content.
rectly oversee the maintenance, preventive
maintenance and alterations on company air- The following structure is used in the General
craft, and the organization adequate to perform Maintenance Manual.
inspections required by Part 135. The actual
A major heading is in the following type:
maintenance and inspections may be per-
formed away from our maintenance base un-
der our supervision and oversight. This manual MAJOR HEADING
is used in conjunction with FAR Parts 43, 65, The font is larger, all caps, bold and in BLUE.
91, 135, 145, NTSB Part 830 and other rele- The next level is either SUBPART or narrative
vant publications. text, such as the following:
All applicable aircraft, engine and component If there is a subpart under a MAJOR
manufacturers’ maintenance manuals and the GUIDANCE level, it is depicted as follows:
approved aircraft minimum equipment list
(MEL) are considered part of this manual. SUBPART OF A MAJOR GUIDANCE AREA
The font is slightly smaller than MAJOR
COMPANY AUTHORIZATIONS HEADING, in bold, caps and BLACK.
FAR 135.437
The next level is the main body text and may
Aero Air is authorized to perform, and/or ar- be either immediately after a MAJOR
range with other persons to perform mainte- GUIDANCE header or a SUBPART.
nance and alterations on company aircraft as
provided in this manual and FAR 135. This is an example of a narrative text that is
immediately under a MAJOR HEADING. It is in
Aero Air is authorized to approve any mainte- normal font size, not bold and in BLACK.
nance, preventative maintenance and altera-
tions performed as provided above and Parts Bulleted items are used to make lists. There is
135.423 and 135.427 for return to service. no numbering sequence. The following is a list
However, in the case of a major repair or al- of items.
terations, the work must be performed in ac- • First list item,
cordance with technical data approved by the
• Second list item, etc.
Administrator.
• If there is a sublist, it is as follows:
MANUAL PREPARATION • Sublist item one,
FAR 135.427 • Sublist item two.
The General Maintenance Manual is con- In some areas, there are FAR references that
structed to ensure that a maintenance techni- facilitate locating additional guidance or clarifi-
cian has guidance available to ensure the safe cation, such as follows:
and compliant completion of maintenance
tasks.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Ref: FAR 135.427 REVISION AMENDMENTS


When a revision occurs, a revision number is
MANUAL REVISIONS assigned to the revised chapter as a whole and
Manual revisions are submitted to the FAA listed on the "MASTER PAGE CONTROL"
Flight Standards District Office for review and page.
acceptance. It is likely that we will exchange The revision date, number, and number of
documents with the FAA several times on each each page are changed in the chapter footer to
change request as we work to reach an reflect the most current information prior to the
agreement on the proposed changes. Once chapter being reprinted in its entirety.
revisions are approved, they are distributed to
the manual holders. The sign-off form is used Multiple changes may be included within the
to record the posting of manual revisions. chapter revision. If there are significant
changes to the chapter, a narrative of the
Suggestions for revisions to this manual should changes accompanies the revision to alert the
be submitted in writing to the Director of Main- manual holder.
tenance. Suggested changes may be submit-
ted using the Suggestion Form, Form 70-501. A bar is placed on this paragraph to show how
a change is indicated. The bar may be placed
See Procedure Document 80-001, CHANGING on either side of the margin depending on the
AND UPDATING THE GMM, for specific guid- page setup.
ance on how to submit requests for change,
obtain FAA acceptance and make distribution The change bar will remain on the left side of
of the revised material. the paragraph or text until another change and
revision is made to the chapter. The change
bar will only reflect the most recent change and
MANUAL REVISION RECORD
revision to the chapter.
When a revision has been accomplished, the
manual holder shall record the change on the AAL also maintains separate binders for air-
Manual Revision Record, Form 70-177. The craft specific inspection program. These in-
manual holder should sign and date the form spection programs are maintained and revised
by the Director of Maintenance. Revisions to
and return it to the Director of Maintenance.
The signature on the form is used as verifica- CAMP manuals are recorded in the “Inspec-
tion that the revision has been inserted in the tions Program” chapter of this manual.
manual. A copy of the form is included in the
Forms chapter. MANUAL DISTRIBUTION
Each manual holder is responsible for ensuring A complete copy of this General Maintenance
that revisions are promptly inserted into the Manual is distributed as follows:
manual.
The Director of Maintenance is responsible for • Director of Operations,
updating the GMM.
• Director of Maintenance,
The Director of Maintenance is responsible for
reviewing the manual on a continuous basis. • Facilities that perform maintenance for our
Revisions are issued on an “as required basis” company,
in response to an internal or FAA request.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• * The aircraft Chapter Chapter Name


Revisions
• FAA Principal Maintenance 3 Introduction
Inspector.
4 Maintenance Organization
* The requirement for a copy of the manual in
the aircraft may be met by ensuring that a 5 Maintenance Recording
manual is available wherever maintenance is 6 Maintenance
performed or the carrying of or access to an
electronic version of the manual, which may 7 Mechanical Irregularities
include an Internet-based access to the GMM. 8 RII – Required Inspection Items
In the case that no computer is available, the
9 Airworthiness Release
Director of maintenance will provide a faxed
copy. 10 Maintenance Training

The COMPANY MASTER copy of the General 11 Vendor Services


Maintenance Manual is maintained by the Di- 12 Special Ferry Permits (Reserved)
rector of Maintenance and represents the most
current copy of this manual as it has been ap- 13 CASS
proved by the FAA. 14 Safety (Reserved)
The requirement for the Director of Mainte- 15 Ground Operations
nance to maintain a copy of the manual may
16 Procedure Documents
be satisfied by ensuring that a manual is avail-
able at our operations base. Individual manu- 17 Forms
als are not required. 18 Inspection Program Data
The GMM is a controlled document. Each 19 Computer Records (Reserved)
manual is numbered and a record of manual
holders is maintained by the Director of Main-
tenance. Each person assigned a manual is NOTES, CAUTIONS AND WARNINGS
responsible for ensuring that the manual is Notes, Cautions and Warnings are used
kept current according to the Table of Manual throughout this manual to focus attention on
Distribution, Form 70-178. special considerations, conditions, practices
and procedures.
MANUAL CONTENTS NOTE: Notes are used to highlight special
FAR 135.427 considerations, conditions, practices and pro-
cedures.
Chapters of the General Maintenance Manual
contain the most current date and revision CAUTION: Cautions are used to call attention
number on each page. Chapters are identified to policies or procedures that, if not strictly ob-
as follows: served, could result in damage to equipment.

Chapter Chapter Name WARNING: Warnings are used to call attention


to policies or procedures that, if not strictly ob-
1 FAA Letters and Approvals served, could result in injury or loss of life.
2 Master Page Control and Log of

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

PERSONNEL TITLES • 60-Series are Crewmember Training


Issues,
The names and titles we use in our business
may not be the same as those referenced in • 70-Series are Operational Issues,
the FARs and various FAA reference docu-
• 80-Series are General Maintenance
ments.
Issues,
The Director of Maintenance is responsible for
GENDER REFERENCES
the 80-series Procedure Documents.
All company manuals are gender neutral and
Procedure Documents that are regulatory in
any references to the term of he, she, him, his
nature are reviewed and approved or accepted
or her all have the same meaning.
by the FAA.
REFERENCE TO SPECIFIC FORMS This manual references Procedure Documents
as follows:
Company Forms: If an Aero Air form is refer-
enced in a chapter, then a copy of the form is Sample . . .
placed in the Forms chapter. If the form is See Procedure Document 80-001 for guidance
complex, or any question exists about how to on developing and submitting operational
complete the form, then instructions are on the changes to the FAA.
backside of the form in this manual, but not on
the backside of the in-use forms. See Procedure Document 50-001 for guidance
on creating, changing and submitting Proce-
FAA or Third-Party Forms: References to FAA dure Documents for FAA approval or accep-
or other forms (such as 337s, etc., may be tance.
made in this and other support manuals. When
possible we will include a copy of the refer-
enced form in the Forms chapter, but that LOCATION OF MAINTENANCE
might not always be possible. Our employees RECORDS
are directed to check with the issuing entity Because many general aviation flight depart-
(FAA or other) for the most current version of a ments operate a mixture of aircraft and some
form and any completion or documentation re- of the same make and models of aircraft may
quirements that exist. have different inspection programs, or be
based and maintained at different locations, we
PROCEDURE DOCUMENTS have structured this manual so we have gen-
eral information in the main body chapters and
Standard policies and procedures are imbed-
aircraft specific information held in aircraft spe-
ded in the manuals. Procedure Documents are
cific manuals.
included to increase understanding of a spe-
cific procedure or provide specific guidance on Behind the Inspection Program Data chapter in
a particular topic that may be too lengthy to this binder is an Aircraft Specific Maintenance
include within the manual. The General Main- & Inspection Data sheet for each aircraft we
tenance Manual has a chapter where the rele- operate. That sheet gives specifics on such
vant Procedure Documents are posted. The information as:
Procedure Documents are numbered and revi-
sions are controlled in groups as follows:

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GENERAL MAINTENANCE MANUAL
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• Logbooks: Where the aircraft and engine Maintenance. If necessary, information will be
logbooks are kept and what entries are immediately incorporated into a manual revi-
made in them. sion and a copy placed in the reading file stat-
ing the revision is awaiting FAA acceptance.
• Aircraft Maintenance Logs (AMLs): Where
the aircraft’s flight and maintenance logs
are kept when they are completed. This FAA BULLETINS, ALERTS AND
includes MEL discrepancy forms and any MANUFACTURER’S DATA
other related maintenance documents. FAA Bulletins, Alerts and Manufacturer’s Data
• Inspection Records: Specifics on the air- are forwarded to Aero Air by the FAA, service
craft’s inspection program and where bulletins, advisory directives, Aircraft Flight
those records are kept. Details of the in- Manual (AFM) changes and industry sources.
spection program administration are gen-
erally kept separately in an inspection SUGGESTION FORM
program binder. Suggestion Form, 70-501, is used by employ-
• Vendor Invoices: Where the vendor in- ees and contractors to give us suggestions on
voices for this aircraft are kept. safety and operational issues. A copy of the
form is in the Forms chapter.
• Work Orders: Where the work orders are
kept.
READING FILES
• Component Tags and 8130s: Where the
component tags and any related 8130s A Maintenance Reading File binder is used to
are kept. disseminate specific information of a Mainte-
nance interest.
• AD and SB Records: Where the AD and
SB records are kept. • The Maintenance Reading File binder is
maintained by the Director of Maintenance
• Any other documents that may be specific to disseminate information of a mainte-
to a given aircraft. nance nature.
Aero Air employees and contractors that are
OPERATIONAL AND SAFETY required to read the information have a sign-in
INFORMATION sheet that has their name on it and blocks
FAR 135.427 across the top that are numbered to corre-
spond with the MASTER READING FILE LOG
The Director of Operations and the Director of numbers. The employee initials they have read
Maintenance are responsible for reviewing op- the information.
erational and maintenance information to en-
sure that new unincorporated technical infor- Copies of the referenced forms are in the
mation is disseminated to Aero Air personnel. Forms chapter.
Changes affecting any flight operation or pro- The binder and forms are maintained in a file in
cedure shall be reviewed and coordinated with the Director of Maintenance’s office.
the Director of Operations and the Director of
Maintenance. Additional data received be-
tween manual revisions is also reviewed by the
Director of Operations and the Director of

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

IMMEDIATE DISSEMINATION ACDO .......Air Carrier District Office (FAA)


It is the responsibility of the Director of Opera- ACM..........Air Cycle Machine
tions and the Director of Maintenance, as ap- AD.............Airworthiness Directive
propriate, to disseminate immediate action in- ADF...........Automatic Direction Finder
formation to the appropriate Aero Air personnel
ADI............Attitude Direction Indicator
by whatever means possible.
ADJ ...........Adjust
WARNING: Information that would affect
AFL ...........Aircraft Flight Log
safety of flight operations may result in the im-
mediate grounding of Aero Air aircraft. AFML Aircraft Flight & Maintenance Log
AFM ..........Aircraft Flight Manual
AIRCRAFT FLIGHT MANUAL ALT ...........Altitude, Altimeter
(AFM) CHANGES ALT ALTR.Altitude Alerter
The Director of Operations is responsible for AM ............Aircraft Maintenance
disseminating to crewmembers any information AML ..........Aircraft Maintenance Log
or changes to Aero Air’s operational policies,
AMM .........Aircraft Maintenance
procedures or manuals and shall ensure all
operational revisions are properly posted. AMOC.......Alternative Method of Compliance
AMP .........Amplifier
NOTE: AFM changes may require immediate
dissemination due to changes to flight or main- ANN ..........Annunciator
tenance procedures. ANT...........Antenna
The Director of Maintenance is responsible for AOG..........Aircraft On [the] Ground
manual distribution, tracking, revision control APU ..........Auxiliary Power Unit
and recording for Aero Air’s manual system. AS, A/S .....Airspeed
ASE...........Aircraft Support Equipment
ABBREVIATIONS ASSY ........Assembly
&................And ATA...........Air Transport Association
@ ..............At ATC...........Air Traffic Control
# ................Number ATT ..........Attitude
~................About AVG ..........Average
%...............Percent AWI ...........Alcohol Water Injection
<................Less Than
>................Greater Than B
<>..............Does Not Equal BATT ........Battery
BCK ..........Bench Check
A BCN ..........Beacon
A&P...........Airframe and Powerplant BER ..........Beyond Economical Repair
AC.............Aircraft, or Alternating Current
A/C............Aircraft

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C DME ......... Distance Measuring Equipment


CAM......... Continuous Airworthiness D/G........... Directional Gyro
Maintenance DMG......... Damaged
CAS ......... Calibrated Airspeed DMI........... Deferred Maintenance Item
CAWI........ Continuous Alcohol Water Injection DOM......... Director of Maintenance
C/B ........... Circuit Breaker DOT.......... Department Of Transportation
CANN ....... Cannibalized DPT .......... Discrepant Paperwork Transmittal
CCT .......... Component Control Tag DSC.......... Dynostandard Calibration
CCW......... Counter Clock Wise
CH ............ Chapter E
CHDO....... Certificate Holding District Office EA............. Each
CDL .......... Configuration Deviation List ECMP ...... Engine Condition Monitoring
CG ............ Center Of Gravity Program
CI.............. Chief Inspector EGT.......... Exhaust Gas Temperature
CK ............ Check ELEV ........ Elevator
CMM......... Component Maintenance Manual ELT........... Emergency Locator Transmitter
COMM...... Communication EMERG.... Emergency
CMO......... Certificate Management Office (FAA) ENC.......... Encoding
CSO ......... Cycles Since Overhaul ENG ......... Engine
CW, C/W .. Complied With EO ............ Engineering Order
CTL .......... Control EFSOV..... Engine Fuel Shutoff Valve
CVR.......... Cockpit Voice Recorder EST .......... Estimated
CYC.......... Cycles ETA .......... Estimated Time of Arrival
CURR....... Current ETE .......... Estimated Time Enroute
C/M........... Condition Monitoring ETD ......... Estimated Time of Departure
CXLD........ Cancelled EXT .......... Extinguisher
E1 ............. Left Side Engine
D E2 ............. Right Side Engine
D.C. .......... Direct Current
DDPG....... Dispatch Deviation Procedure Guide F
DER.......... Designated Engineering FAA .......... Federal Aviation Administration
Representative FAR .......... Federal Aviation Regulation
DEPT........ Department Representative FC, F/C..... Functional Check
DFRD ....... Deferred FCC ......... Federal Communications
DIFF ......... Differential Commission
DISC......... Discrepancy or Disconnect FCD .......... Fleet Campaign Directive
DLY .......... Delay FBO.......... Fixed Base Operator

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GENERAL MAINTENANCE MANUAL
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FCD ..........Fleet Campaign Directive H


FCF...........Functional Check Flight HOBBS .....Hobbs Meter
FCU ..........Fuel Control Unit HORIZ ......Horizontal
FLT ...........Flight HR.............Hour
FLTOPS ...Flight Operations Program HRS ..........Hours
F/ I.............Flight Idle HSI............Hot Section Inspection
FIG............Figure HSI............Horizontal Situation Indicator
FO, F/O.....First Officer HYD .........Hydraulic
FOD ..........Foreign Object Damage HOR..........Horizontal
FL..............Flight Log H/T ............Hard Time
FOEB........Flight Operations Evaluation Board HM ............Hazardous Material
FOM..........Facilitate Other Maintenance
FSS...........Flight Service Station I
F.S. ...........Fuselage Station IAS ............Indicated Airspeed
FSDO........Flight Standards District Office IAW ...........In Accordance With
FAC...........Fairchild Aircraft ICA .......... Instructions for Continued
FSOV........Fuel Shutoff Valve Airworthiness
FUNC........Function ICAO........ International Civil Aviation
FUS...........Fuselage Organization
FWD ........ Forward IFR ............Instrument Flight Rules
IGN ...........Ignition
G ILS ............Instrument Landing System
GBI............Gearbox Inspection INBD .........Inboard
GCU..........Generator Control Unit IND............Indicator
GEN ..........Generator INIT ...........Initials
GME .........General Maintenance Event INSP .........Inspection
GND..........Ground INST..........Instrument
GMM .........General Maintenance Manual INOP.........Inoperative
GOM .........General Operations Manual INV............Inventory
GOV..........Governor IPC............Illustrated Parts Catalog
GPM .........General Procedures Manual IRAN ........ Inspect and Repair As Necessary
GPU ..........Ground Power Unit
GS.............Glideslope J
GTOW ......Gross Takeoff Weight JAR ...........Joint Aviation Requirements
GPWS.......Ground Proximity Warning System JAA ...........Joint Aviation Authorities

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K MM, M/M .. Maintenance Manual


KTS .......... Knots MO ........... Month
KTAS........ Knots Indicated Air Speed MOC......... Maintenance Operations Center
MOD......... Modification
L MOH......... Major Overhaul
LB ............ Pound MRR ......... Mechanical Reliability Report
LCL........... Local MX ............ Maintenance
LG............. Landing Gear MSI........... Maintenance Significant Item
LH, L/H ..... Left Hand MSP ......... Maintenance Process
(O/C, H/T or C/M)
LIM ........... Limit
MTBF....... Mean Time Between Failure
LK ............. Leak
MTBR ...... Mean Time Between Removal
LT ............. Left
MTBUR.... Mean Time Between Unscheduled
LOEP........ List Of Effective Pages
Removal
LP ............. Low Pressure
MTOW ..... Maximum Takeoff Weight
LRU .......... Line Replaceable Unit
LU............. Lubricate
N
NA, N/A .... Not Applicable
M
NAV.......... Navigation
MA, M/A ... Maintenance Alert
NCW......... Not Complied With
MAC ......... Mean Aerodynamic Cord
NDR ......... Non-Detailed Record
MAINT...... Maintenance
NDT .......... Non Destructive Test
MAN ......... Manual
NEG ......... Negative
MAX ......... Maximum
NG ............ Nose Gear
MC............ Maintenance Control
NHA.......... Next Higher Assembly
MEL.......... Minimum Equipment List
NLG.......... Nose Landing Gear
MFR ......... Manufacturer
NO ............ Number
MFV.......... Manual Fuel Valve
NORM ...... Normal
MH, M/H... Man Hours
NPRM....... Notice of Proposed Rule Making
MIC........... Microphone
NR, N/R.... Not Required
MIL ........... Military Specification
NTS .......... Negative Torque Sensing
MIN........... Minimum
NTSB........ National Transportation Safety Board
MIP........... Maintenance Inspection Program
NWS......... Nose Wheel Steering
MISC ........ Miscellaneous
MKR ......... Marker
O
MLG ......... Main Landing Gear
OAT.......... Outside Air Temperature
MLW......... Maximum Landing Weight
O2............. Oxygen

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GENERAL MAINTENANCE MANUAL
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OC, O/C....On Condition POS ..........Position


OEM .........Original Equipment Manufacturer POT ..........Potentiometer
OH, O/H....Overhaul PPC ..........Prop Pitch Control
OJT ...........On The Job Training PPH ..........Pounds Per Hour
OPS CK ....Operational Check PPM ..........Powerplant Maintenance
ORIG ........Original PRESS .....Pressure
OTBD........Outboard PROP .......Propeller
OTS ..........Out Of Service PS .............Periodic Service
OPS ..........Operational PSI ............Pounds Per Square Inch
OV.............Outflow Valve PT .............Point
OVHD .......Overhead PTT ...........Push To Talk
OXY ..........Oxygen PWR .........Power
O/C ...........On Condition P1 .............Propeller Left Side
P2 ............Propeller Right Side
P
PA .............Public Address System Q
PAX...........Passenger QA.............Quality Assurance
PC.............Pressure Controller QC ............Quality Control
PCB ..........Printed Circuit Board QEC ..........Quick Engine Change
PCW .........Previously Complied With QTY ..........Quantity
PERF ........Perform
PF .............Pre-Flight R
PG.............Page RA.............Reliability Analysis
PIC............Pilot in Command RAD ALT ..Radar Altimeter
PIREP.......Pilot Report RAD ..........Radar
P/L ............Power Lever RB.............Replaced By
PAI ............Principal Avionics Inspector (FAA) RCVR .......Receiver
PM ............Preventive Maintenance REC ..........Receive
PMI ...........Principal Maintenance Inspector REF...........Reference
(FAA) REG ..........Regulator
PMP ..........Primary Maintenance Process REQ ..........Required
PN, P/N.....Part Number RH.............Right Hand
PNL...........Panel RII .............Required Inspection Item
PO.............Purchase Order RMI ...........Radio Magnetic Indicator
POC ..........Point [person] Of Contact RO ............Repair Order
POI............Principal Operations Inspector (FAA) RPM..........Revolutions Per Minute
POO..........Parts On Order

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RPN.......... Repairman SYS .......... System


RPR.......... Repair STC .......... Supplemental Type Certificate
R&R.......... Removed and replaced SYNC ....... Synchronizer
R/T............ Receiver/Transmitter
RTS .......... Return To Service T
RVSD ....... Revised TACH ....... Tachometer
RVSN ....... Revision TBO.......... Time Between Overhauls
TDS .......... Type Data Sheet
S T/C............ Time Change
SABRE..... Semi-Automatic Business Research TSN .......... Total Time Since New
Environment TCAS........ Traffic Collision Avoidance System
SAS .......... Stall Avoidance System TCSN ....... Total Cycles Since New
S/B............ Service Bulletin TEMP ....... Temperature
SDR.......... Service Difficulty Report T.O. .......... Takeoff
SEQ.......... Sequence TPE .......... Turboprop Engine
SERV ....... Service TQ ............ Torque
START/GEN Starter Generator T/S............ Troubleshoot
SFAR........ Special Federal Aviation TSI............ Time Since Installation
SIC ........... Second In Command TSO.......... Time Since Overhaul
S/L ............ Speed Lever TAT .......... Total Aircraft Time
SOAP ....... Spectromatic Oil Analysis Program TAC .......... Total Aircraft Cycles
SOL .......... Solenoid
SIP............ Supplemental Inspection Program U
SPECS..... Specifications USG ......... Underspeed Governor
S/N ........... Serial Number Regulation UNK.......... Unknown
SRM ......... Structural Repair Manual URR ......... Unscheduled Removal Rate
SPKR ....... Speaker UTC .......... Universal Time Coordinated
SSI............ Structural Significant Item
SPR.......... Start Pressure Regulator V
SSI............ Structural Significant Item
VERT........ Vertical
STAB........ Stabilizer
VHF .......... Very High Frequency
STC .......... Supplemental Type Certificate
VFR .......... Visual Flight Rules
SRL .......... Single Red Line
VOR ......... Variable Omni Range
STBY........ Stand-by
VSI............ Vertical Speed Indicator
STA .......... Station
STOL........ Shift Turn Over Log
STAT ........ Status

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W to sign for the completion of Items on the Work


WB ............Weight and Balance Sheets.
WM ...........Wiring Manual
AIRCRAFT MAINTENANCE LOG
WO............Work Order
Shall mean a document that is used to record
WR............Worn
maintenance events and is kept as part of the
W/S ...........Windshield aircraft maintenance records.
WT ............Weight
WW ...........Wheel Well AIRWORTHY
WXR .........Weather Shall mean the condition of an item (aircraft,
aircraft system, or part) in that meets its type
X design or properly altered condition and the
item operates in a safe manner to accomplish
XDUCER ...... Transducer its intended purpose. MEL items do conform to
XFER ............ Transfer the aircraft Type Design.
XPONDER.... Transponder
AIRWORTHINESS DIRECTIVE (AD)
Y Shall mean a safety directive issued by the
YR.............Year FAA. An Airworthiness Directive begins with an
Airworthiness Directive worksheet prepared by
an Aviation Safety Engineer in the accountable
DEFINITIONS Aircraft Certification Office or Directorate. The
ABORT accountable Directorate then assigns a docket
Shall mean to terminate prematurely. number to that worksheet. The docket number
is the primary tracking number for both a No-
tice of Proposed Rulemaking and for the Final
ACCESSORY
Rule Airworthiness Directive. The Final Rule
Shall mean a part, subassembly or assembly Airworthiness Directive will have a number and
designed for use in conjunction with or to sup- a 14 CFR part 39 amendment number as-
plement another assembly or unit. signed when it is issued and sent to the Fed-
eral Register for publication.
ACCIDENTAL DAMAGE EMERGENCY AD – An AD that has an
Shall mean a physical deterioration of an item immediate effect on safety and may require
caused by contact or impact with an object or the immediate grounding of aircraft so that
influence which is not a part of the aircraft or the AD can be complied with before the
by improper manufacturing or maintenance aircraft is flown again.
practices.
ALTERNATIVE METHOD OF COMPLIANCE
ACCOMPLISHED BY (AMOC)
Shall mean a term usually found on work Providing the AD allows for an AMOC you can
sheets and in the MIP Manual that identifies a use a different way of dealing with the unsafe
person, generally in Maintenance, designated condition if (1) it has the equivalent level of

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safety as that prescribed in the Airworthiness the item or maintenance event is repeated and
Directive, and (2) the different (alternative) reinspected.
method has been approved by the Aircraft Cer-
tification Office or Directorate responsible for “C” CHECK
that Airworthiness Directive. You may find ad-
ditional information at the Alternate Method of A group of inspection and scheduled mainte-
Compliance page. nance items with intervals as defined and iden-
tified in an inspection program. Some aircraft
have “C” checks and some do not. Some have
AUDIT “A” and “B” checks, but no “C” checks. Some
Shall mean a methodical examination and re- have mixed time intervals, such as
view to examine with intent to verify. 300/600/1200 hour checks with and without a
“C” check. A “D” check is a heavy, major in-
spection on large aircraft.
BENCH CHECK
Shall mean the removal of the unit from stock
or from the aircraft or engine for a thorough CALENDAR DAY
check of its performance as prescribed for in Shall mean a 24-hour periods from one minute
applicable maintenance, overhaul, or service after midnight to midnight the same day deter-
manuals for all its functions. It may include mined by aircraft geographic location and local
minor adjustment, markings or lubrication but time.
will in no way affect its service time limit status.
CALENDAR MONTH (C/M)
BENCH SERVICE Used for tracking maintenance tasks that are
Shall mean a functional or visual check of an scheduled by calendar time. All maintenance
item in the appropriate shop to determine tasks scheduled by calendar time will be due
whether or not the item may be returned to by the last day of the month in which they fall
service, or whether it requires adjustment, re- due.
pair, or overhaul; and the accomplishment of
any such adjustment, repair or overhaul.
CALIBRATION
Shall mean the application of a specifically
BLOCK HOURS known and accurately measured input to en-
Shall mean the number of hours incurred by an sure that an item will produce a specifically
airplane from the moment it first moves under known output that is accurately measured
its own power with the intention of flight until it and/or indicated. Calibration includes adjust-
comes to rest in the blocks at the point of land- ment or recording of corrections, as appropri-
ing. ate.

BUY BACK PROCEDURE CAMPAIGN ITEM


Shall mean an approved operator maintenance Shall mean an item created by a need to check
procedure wherein an inspector, or other des- an aircraft fleet or sub-fleet, aircraft equipment,
ignated person, reverses a previously ap- ground equipment, etc., to ensure reliability or
proved (buy back) procedure or inspection and to add/remove a part. (Usually determines
condition of airworthiness for aircraft.)

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CANCELLATION irregularity using adequate lighting and, where


Shall mean a planned flight or flight leg that is necessary, inspection aids such as mirrors,
not flown. hand lens, etc. Surface cleaning and elaborate
access procedures may be required.
CERTIFY
COMPONENT
Shall mean to physically verify and attest that
the work scope intent was accomplished. Shall mean any self-contained part, combina-
tion of parts, subassemblies, or units that per-
form a distinctive function necessary to the op-
CHANGE eration of a system. In this manual, it is a part
Shall mean to remove an appliance, check the that is tracked by time, cycles or has a life limit.
area exposed by unit removal and install a
serviceable appliance. Check condition of in-
COMPONENT FAILURE
stalled appliance, lines and connections.
Check operation when applicable. Shall mean the failure of a component to per-
form its intended function.
CHECK
CONDITION INSPECTION
Shall mean the examination necessary to de-
termine the operation condition of mecha- Shall mean inspection of engine components
nisms, components, systems and engines, and or assemblies for the purpose of determining
are performed in accordance with the aircraft condition.
and engine maintenance manuals.
CONDITION MONITORED
CHECK INTERVAL
Shall mean a maintenance monitoring process
Shall mean a defined interval such as flight under which data on a significant population of
hours, cycles or calendar time between specified items in service is analyzed to indi-
checks. The intervals between scheduled cate whether some allocation of technical re-
maintenance inspections on our aircraft are sources is required. Not a preventive mainte-
defined in Section 2 of our approved inspection nance process, condition monitored mainte-
program. nance allows failures to occur, and relies upon
analysis of operating experience information to
CHECK/REPAIR indicate the need for appropriate action.
When found in the instruction for “Accom-
plished By” shall mean that the mechanic will CONFIGURATION DEVIATION LIST (CDL)
check the unit or area and perform such work Shall mean the CDL document which is often a
as is necessary to bring the unit or area up to subset of an aircraft MEL or Dispatch Deviation
BAI’s standard of reliability and/or appearance. Procedures Guide (DDPG). Many general
aviation aircraft doe not use a CDL document.
CLOSE VISUAL INSPECTION
Shall mean an intensive visual check of a
specified detail, assembly or installation. The
inspection searches for evidence of structural

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CONFIRMED FAILURES DAMAGE TOLERANT


Shall mean the inability of an item to perform Shall mean a qualification standard for aircraft
within previously specified limits that are veri- structure. An item is judged to be damage tol-
fied by shop examination. erant if it can sustain damage and the remain-
ing structure can withstand reasonable loads
(See Failures, Non-Chargeable).
without structural failure or excessive structural
deformation until the damage is detected.
CORRECTIVE ACTION
Shall mean a description of work performed DEFERRED WORK ITEM
with enough information to be understood by
Shall mean from time-to-time it may be neces-
individuals familiar with maintenance actions.
sary to defer inspector recorded or pilot re-
corded discrepancies. Such items may be de-
CORROSION ferred provided they comply with the minimum
Shall mean the partial or complete wearing equipment list procedures published in the
away, dissolving, or softening of any substance General Operations Manual (GOM).
by chemical or electrochemical reaction with its
environment. DELAY
Shall mean the failure of an originating flight to
CRACK depart at the scheduled time plus 1 hour, or,
when a through service or turnaround flight
Shall mean a rupture or flaw. An incomplete remains on the ground longer than the allo-
separation of a part. cated ground time plus 1 hour, the resulting
late departure is called a delay.
CYCLE
Aircraft Operating: Is described by the manu- DELETED ITEM
facturer. Shall mean a term that identifies an obsolete or
Engine Operating: Shall mean a thermal cycle, “not applicable” item on a work sheet and that
including the application of takeoff power, for has been properly authenticated by a qualified
an engine. person.
APU: Related to aircraft operation and re-
corded independently of hour meters. DEPARTURE
Shall mean each time an aircraft leaves the
DAILY UTILIZATION blocks for a flight leg and completes a take-off.
Shall mean the average daily flying hours for
one in-service aircraft of a given fleet. It is DURING FLIGHT
computed by dividing the total flying hours ac-
cumulated by the fleet in a reporting period by Shall mean the period from the moment the
the number of in-service aircraft days during aircraft leaves the surface of the earth on take-
the same period. off until it touches down on landing. This is
specifically defined for the purpose of MRR
reporting.

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ENGINE CHANGE accordance with the manufacturer's functional


Shall mean the removal of an installed engine check procedure or other approved methods
and its replacement by a serviceable engine. using any specified equipment that may be re-
quired.
ENGINE POSITION HARD TIME
Shall mean the numerical designation as- Shall mean a prescribed interval for overhaul,
signed to an engine based upon its installed restoration, or other maintenance action such
location on the aircraft. The left most engine of as check of life limited parts. Also used to de-
the airplane is designated No. 1 and increases note those MIP Manual intervals or Mainte-
left to right consecutively in ascending order. nance Programs that are controlled by the
FAA.
FERRY FLIGHT
Shall mean the repositioning of an aircraft, ei- HIDDEN FUNCTION
ther for operational or maintenance reasons (1) A function which is normally active and
that generally do not involve any regulated whose cessation will not be evident to the op-
flight activity other than compliance with FAR erating crew during performance of normal du-
91. ties.
(2) A function which is normally inactive and
FLEET whose readiness to perform, prior to it being
Shall mean the MRB term used to denote the needed, will not be evident to the operating
number of aircraft an operator has on order at crew during performance of normal duties.
the time that operator commences operation of
that aircraft. This is the fleet size used to de-
INSPECTED BY
termine sampling requirements.
Shall mean a term found on maintenance work
documents and in the MIP Manual that identi-
FLEET LEADER CONCEPT fies maintenance functions that must be at-
Shall mean inspections on specific aircraft se- tested to.
lected from those which have the highest op-
erating age/usage in order to identify the first
INSPECTION CHECK
evidence of deterioration in their condition
caused by fatigue damage. Shall mean a visual examination to determine
the airworthiness condition of an aircraft, en-
gine, system or appliance or any component
FLIGHT HOURS part thereof, unless other special techniques or
Shall mean the accumulated time interval be- tools are specified.
tween wheels-off and wheels-on.
INSPECTION-DETAILED (STRUCTURAL)
FUNCTIONAL CHECK Shall mean close intensive visual inspections
Shall mean a check of one or more functions of of highly defined structural details or locations
a part or parts of a unit or system without re- searching for evidence of structural irregularity
moval from the aircraft nacelle, assembly or (using adequate lighting and, where neces-
system. These checks will be carried out in sary, inspection aids such as mirrors, etc. Sur-

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face cleaning and access procedures may be quire removal of fillets, fairings, access pan-
required to gain proximity). els/door, etc.

INSPECTION–EXTERNAL (POWERPLANT) INTERIM REPAIR


Shall mean a visual check of the exposed por- Shall mean a rework, replacement, reinforce-
tion of an item or assembly without disturbing ment or adjustment of a part or parts of an air-
its operational condition. craft, engine or appliance to restore the parts
to an airworthy condition for a prescribed pe-
riod.
INSPECTION–EXTERNAL SURVEILLANCE
(ZONAL)
LINE STATIONS
Shall mean a visual check that will detect obvi-
Shall mean stations manned by AALLC’s main-
ous unsatisfactory conditions/discrepancies in
tenance personnel or authorized by AALLC as
externally visible structure or sys-
a station to perform service for the aircraft.
tem/powerplant items. It may also include in-
ternal structure or installations which are visi-
ble through quick opening access pan- LUBRICATION & SERVICING
els/doors. Work stands, ladders, etc. may be Shall mean any act of lubricating or servicing
required to gain proximity. an item for the purpose of maintaining its in-
herent design operating capabilities.
INSPECTION–SURVEILLANCE
(STRUCTURAL) MAINTENANCE
Shall mean a visual examination of defined in- Shall mean those actions required for restoring
ternal or external structural areas from a dis- or maintaining an item in serviceable condition,
tance considered necessary to carry out an including servicing, repair, modification, over-
adequate check. External includes structure haul, inspection and determination of condition.
that is visible through quick opening pan-
els/doors. Internal applies to obscured struc-
ture requiring removal of fillets, fairings, access MAINTENANCE CONTROL
panels, doors, etc., for visibility (using ade- Shall mean a focal point for communications
quate lighting and where necessary, inspection and coordination with Operations for the Main-
aids such as mirrors, etc. Surface cleaning and tenance Department. This function is accom-
access procedures may be required to gain plished through the Director of Maintenance.
proximity).
MAINTENANCE & INSPECTION
INSPECTION–INTERNAL SURVEILLANCE PROGRAM MANUAL (MIP) – 1
(ZONAL) Shall mean the document that contains the
Shall mean a visual check that will detect obvi- specifications for Maintenance Program.
ous unsatisfactory conditions/discrepancies in
internal structural and system/powerplant in- MAINTENANCE PLANNING DOCUMENT
stallations. This type of inspection applies to (MPD)
obscured structure and installations that re-
Used on many large aircraft as the source of
manufacturer’s recommend times for repair,

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service, overhaul and time and cycle limita- MAJOR REPAIR


tions. Unless line-item extensions are ap- (Ref. FAR Part 43 and FAR Part I Definition)
proved for the operator by the FAA, these are Shall mean a repair that, if improperly done,
the times and cycles used to determine main- might appreciably affect weight, balance, struc-
tenance events and limitations. tural strength, performance, powerplant opera-
tion, flight characteristics, or other qualities af-
MAINTENANCE REVIEW BOARD fecting airworthiness.
(MRB)
A group consisting of representatives from the MINIMUM EQUIPMENT LIST
manufacturer, the FAA, industry and operator (MEL)
groups that work to determine maintenance Shall mean the list of the airworthiness related
requirements or changes to the MPDs. items that may be inoperative and still allow
release of the aircraft on a revenue flight. The
MAINTENANCE PROGRAM MEL also includes the conditions under which
Shall mean a program which defines a logical some items may be inoperative and some
sequence of maintenance actions to be per- items which must be operative.
formed as events of pieces of a whole which,
when performed collectively, result in MASTER MINIMUM EQUIPMENT LIST
achievement of the desired maintenance stan- (MMEL)
dards. Shall mean the FAA’s master planning docu-
ment for construction of an operator’s minimum
MAINTENANCE SIGNIFICANT ITEMS equipment list (MEL). The document is revised
(M.S.I.) either as a numbered change (usually requires
updating an operator’s MEL) or a lettered
Shall mean items identified by the manufac-
turer whose failure: change, such as Rev 7a to 7b, which contains
minor changes and is usually not a mandatory
• Could affect safety (ground or flight), update requirement unless there are changed
• Is undetectable during operations, items which are specific to the operator’s MEL.

• Could have significant operational eco-


nomic impact, or MODIFICATION
Shall mean alteration to the physical design of
• Could have significant non-operational the aircraft, systems, engines, or components.
economic impact.

MAXIMUM PERMITTED LIFE


MAJOR ALTERATION
(Ref. FAR Part 43 and FAR Part 1 Definition) Shall mean the time specified by an appropri-
ate authority after which a particular item must
Shall mean an alteration not listed in the air- be removed from service. May also be termed
craft or aircraft engine specifications that might Life Limit (LL).
appreciably affect weight, balance, structural
strength, performance, powerplant operation,
flight characteristics, or other qualities affecting
airworthiness; or

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NON-AIRWORTHY ing normally. This involves the use of the main-


Shall mean a condition that renders the af- tenance program to assess the ability of the
fected unit unsafe or unsuitable for service. component to remain serviceable until the next
scheduled inspection within the limits of the
relevant maintenance manual reference.
NON-DESTRUCTIVE TEST
Shall mean a technique developed to assist in The periodic check must be able to verify the
continued airworthiness of the component and
the evaluation of condition and security per-
formed with the aid of specific methods and may consist of one or more of the following
supplementary devices; such as x-ray, eddy tasks:
current, ultra-sonic, magnetic particles, liquid • Functional Check
penetrates, etc.
• Internal/External Leak Check

NON-ROUTINE INSPECTION ITEM • Operational Check


Shall mean maintenance items generated dur- • Filter Check/Change
ing periodic checks as a result of inspection • Condition/Security Check
and scheduled (routine) mechanical work.
These items are coded to the appropriate ATA
system. OPERATIONAL CHECK
Shall mean the check of a system or compo-
nent after replacement, repair or change of the
NOT APPLICABLE (N/A)
system.
Shall mean a term used in conjunction with a
signature to indicate that a step or item on a OVERHAUL
work document does not apply to a job being
Shall mean the disassembly, inspection, and
accomplished or the aircraft being worked
repair of a component, engine, appliance, or
NOTE: N/A determination will be made only by structure as necessary to be in compliance
an authorized representative of the Director of with the overhaul limits established by the
Maintenance. manufacturer. In addition, it has been tested in
accordance with approved standards and
ON CONDITION (OC) technical data acceptable to the FAA. Other
than the manufacturer's limits may be used if
Shall mean a term used to identify items in the such limits have been approved by the FAA.
Maintenance Program that are maintained in a
continuously airworthy condition and checked OVER WEIGHT LANDING
at periodic intervals, progressive inspections,
Shall mean a landing that was done, either un-
checks, services, repair, and/or preventive
der normal or emergency conditions, that was
maintenance against a physical standard by
done at a weight known to be in excess of the
visual means, measurements, tests, or other
aircraft’s maximum landing weight, as deter-
means without teardown to determine their
mined by the aircraft type data sheet.
continued airworthiness.
The purpose of an On-Condition Maintenance PARAMETER
Program is to remove the unit from service be- Shall mean a characteristic element.
fore failure occurs and while the unit is operat-

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PERIODIC CHECKS STRUCTURAL SIGNIFICANT ITEM


Shall mean checks performed at regular inter- (SSI)
vals. Shall mean a structural detail, structural ele-
ment, or structural assembly that is judged sig-
PILOT IN COMMAND (PIC) nificant because of the reduction in aircraft re-
Shall mean the pilot designated by the opera- sidual strength or loss of structural function,
tor as the person responsible for the safe and which are consequences of its failure.
compliant operation of the aircraft on any given
flight. SUPPLEMENTAL INSPECTION
PROGRAM (SID)
QUALIFIED PERSONNEL
Shall mean extended service life program for
Shall mean those who have received adequate the aircraft in response to FAA Advisory Circu-
training, instruction or check out to perform lars. An inspection is established for each
and/or accept the work to which they are as- Principal Structural Element (PSE).
signed and, when required, hold appropriate
FAA certificates.
SUPPLEMENTAL TYPE CERTIFICATE
REPAIR (STC)
Shall mean the restoration of an airframe, A supplemental type certificate (STC) is a type
powerplant or appliance to an airworthy condi- certificate issued when an applicant has re-
tion. ceived FAA approval to modify an aircraft from
its original design. The supplemental type cer-
REQUIRED INSPECTION ITEM (RII) tificate, which incorporates by reference the
Shall mean a maintenance event, such as con- related type certificate, approves not only the
modification but how that modification affects
trol rigging, or any repair or service so desig-
nated by the operator that requires additional the original design.
inspection by a second person before the air-
craft is returned to service. TASKS - MAINTENANCE
Shall mean an action or set of actions required
SCHEDULED ITEM to achieve a desired outcome that restores an
Shall mean an item assigned to a specific in- item to or maintains an item in serviceable
terval as per our approved Maintenance pro- condition, including inspection and determina-
gram. tion of condition.

SERVICE (Servicing) TECHNICAL REPRESENTATIVE


Shall mean the replenishing of fuel, oil, lubri- Shall mean a person designated by BAI to act
cants, supplies, cleaning, and the completion on their behalf to oversee maintenance being
of all work items covered in the applicable performed by outside agencies.
service forms.
TEMPORARY REPAIR
Shall mean the repair of a system or compo-
nent in a manner that will be airworthy for a

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specific period, as listed in the maintenance without the use of supplementary visual aids or
manual or approved by engineering, until a devices other than a light.
permanent repair can be accomplished.
ZONE
TIME BETWEEN OVERHAUL Shall mean an aircraft location in a system of
(TBO) identification to facilitate the grouping of sys-
Shall mean the defined interval between over- tem and structural items for servicing and
haul such as flight hours, cycles or calendar maintenance checks.
time.
ZONE CHECK
VISUAL CHECK Shall mean through designated access check
Shall mean a check for condition and security specified zone including exposed structure,
using work standards to gain proximity to the installation and systems for conditions/security.
areas being checked but performed visually

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MAINTENANCE ADMINISTRATION
AND ORGANIZATION

TABLE OF CONTENTS
PARAGRAPH PAGE

FAR 135.411 APPLICABILITY .................................................................. 1


FAR 135.422 AGING AIRPLANE INSPECTIONS AND RECORDS
REVIEWS FOR MULTIENGINE AIRPLANES
CERTIFIED WITH 10 OR MORE PASSENGER SEATS ..... 1
FAR 135.424 MAINTENANCE, PREVENTIVE MAINTENANCE, AND
ALTERATION ORGANIZATION .......................................... 1
FAR 135.425 MAINTENANCE PROGRAMS............................................. 1
CONTINUOUS AIRWORTHINESS MAINTENANCE PROGRAM ................... 2
ANTI-DRUG PROGRAM................................................................................. 5
FAR 135.81 OPERATION SPECIFICATIONS PARTS D AND E ............. 5
FAA RELATIONS............................................................................................ 5
SIGNATURE POLICY ..................................................................................... 6
RECORDING MAINTENANCE ....................................................................... 6
CORRECTING MISTAKES OR ERRORS....................................................... 6
SPECIAL CANADIAN AUTHORIZATIONS ..................................................... 6
SUBSTITUTING MAINTENANCE FORMS ..................................................... 6
PERSONNEL DUTIES & RESPONSIBILITIES ............................................... 9
FAR 135.435 CERTIFICATE REQUIREMENTS........................................ 9
DIRECTOR OF MAINTENANCE..................................................................... 9
MECHANIC................................................................................................... 11
RII INSPECTOR ........................................................................................... 12

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GMM PROGRAM ADMINISTRATION

APPLICABILITY that work, must have an organization adequate


to perform that work and it is our responsibility
FAR 135.411 to ensure that we have adequately checked
The aircraft with ten or more passenger seats and verified the organization to ensure that it
are maintained according to the maintenance meets these minimum requirements.
paragraphs specified in §135.411(a)(2).
Our RII requirements are met so that each
person performing required inspections in ad-
AGING AIRPLANE INSPECTIONS AND
dition to other maintenance, preventive main-
RECORDS REVIEWS FOR
tenance, or alterations, shall organize the per-
MULTIENGINE AIRPLANES CERTIFIED formance of those functions so as to separate
WITH 10 OR MORE PASSENGER the required inspection functions from the
SEATS other maintenance, preventive maintenance,
FAR 135.422 and alteration functions. The separation is be-
low the level of administrative control at which
Does not apply to our flight operation, as we overall responsibility for the required inspection
do not conduct scheduled operations with our functions and other maintenance, preventive
10 or more passenger seat aircraft. maintenance, and alteration functions is exer-
cised. See the RII chapter of this manual.
MAINTENANCE, PREVENTIVE
MAINTENANCE, AND ALTERATION MAINTENANCE PROGRAMS
ORGANIZATION
FAR 135.425
FAR 135.424
Aero Air is responsible for the airworthiness of
The FARs require that each certificate holder our 10 or more passenger seat aircraft and for
that performs any of its maintenance (other compliance with the FARs and this manual.
than required inspections), preventive main-
tenance, or alterations, and each person with In the event an additional aircraft is acquired,
whom it arranges for the performance of that the maintenance staff must review the mainte-
work, must have an organization adequate to nance and inspection programs of the aircraft
perform the work. We meet that requirement and develop a plan for obtaining FAA approval
with our company organization, programs, for continued operation under those programs
and plans, which may sometimes include the or bridging to different programs.
outsourcing of some maintenance and in- If terminology differs between the programs,
spection functions. the FARs, and this manual, a revision to the
RII Inspections: When Aero Air performs any programs shall be made. If necessary, the re-
RII inspections required by this manual under sulting programs shall be submitted to the FAA
135.427(b) (2) or (3), (in this manual referred for approval before implementation.
to as required inspections), that each person The Director of Maintenance ensures that each
with whom we arrange for the performance of contract maintenance facility has access to this

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

manual. The facility shall follow the instruc- APPLICABILITY


tions and procedures contained in this man- The Aero Air’s 10 or more passenger seat air-
ual, the FARs, manufacturer's maintenance craft are maintained in accordance with this
manuals and other technical data while per- manual and the Continuous Airworthiness
forming maintenance or alterations on Aero Maintenance Program (CAMP), of which the
Air aircraft. General Maintenance Manual is a subpart.

OUR CONTINUOUS AIRWORTHINESS MAINTENANCE PROGRAM

General Maintenance Manual (GMM) Aircraft-Specific Inspection Supplement Operations Specifications

RII Procedures Policies & Procedures Aircraft-Specific Inspection Program Aircraft Maintenance Manuals CAMP Description
Authorizations & Limitations

Scheduled Maintenance Unscheduled Maintenance Aircraft-Specific RIIs Engine & Accessory


Maintenance Manuals Manuals Used

Aircraft-Specific Inspection Forms Scheduled Inspections


Work Packages Discrepancies & MEL Items Repair Facilities

Maintenance Recording Training/Training Records Job Cards Inspection System Forms RVSM Inspections Overhaul Times

Weight & Balance Contract Maintenance Vendors Weight & Balance Forms

Non-Aircraft- Specific Forms Special Ferry Permit

Generic AD & SB
Compliance Forms

CONTINUOUS AIRWORTHINESS gram has its own manual, control procedures,


MAINTENANCE PROGRAM forms and reports, which must be followed
and not changed without specific FAA ap-
Applicability: Applies to all our 10 or more proval.
passenger seat aircraft and other aircraft we
choose to include. Within the general aviation fleet it is not un-
usual that aircraft, even of the same make,
CAMP is a compilation of the individual main- model and series may be using different in-
tenance and inspection functions utilized by spection tracking programs to accommodate
Aero Air to fulfill total maintenance needs. the desires of the owners or to reflect a man-
Aero Air’s Operations Specifications and air- aged aircraft situation. Because of these dif-
craft maintenance manuals contain details of ferences, behind the Inspection Program
Aero Air authorizations and CAMP approval. A chapter is a comprehensive data sheet for
each of our aircraft with ten or more passen-
AIRCRAFT INSPECTION PROGRAMS ger seats.
Each general aviation aircraft, even aircraft of
the same make and model, may have a sepa-
rate manual outlining the inspection program
for that specific aircraft. The inspection pro-

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Part 135 Operations

SCHEDULED MAINTENANCE ENGINE AND APPLIANCE REPAIR


The scheduled maintenance program element AND OVERHAUL
refers to maintenance tasks performed at the This program element concerns shop opera-
intervals prescribed by the approved mainte- tions that encompass scheduled and un-
nance program. scheduled maintenance tasks that are per-
formed on components or appliances that
Some maintenance tasks are accomplished
have been removed from the aircraft.
concurrently with inspection tasks that are part
of the inspection program and may be docu- Instructions, standards and the means for cer-
mented on the same form. Other tasks are tifying and recording the accomplishment of
accomplished independently. work is included. Life-limited parts replace-
ment requirements are included in this ele-
The scheduled tasks include replacement of
ment.
life-limited items, components requiring re-
placement for periodic overhaul, special in-
STRUCTURALLY SIGNIFICANT ITEMS
spections such as X-rays, checks or tests for
(SSI)
on-condition items, lubrications, etc.
The SSI program outlines inspection require-
Computerized maintenance program forms ments in accordance with the manufacturer’s
are provided for accomplishing scheduled factory inspection program. The program re-
tasks. Instructions and standards for accom- quires a structural reassessment/audit and the
plishing each task are provided to ensure development of a continuing structural integ-
proper accomplishment and recording. rity program for older transport airplanes.
UNSCHEDULED MAINTENANCE Airplanes with a high number of flight cycles
are most likely to experience initial fatigue
Inspection discrepancy forms, including the
damage. The program ensures continuing
Aircraft Maintenance Log (AML), are used for
structural airworthiness of selected transport
processing unscheduled maintenance tasks in
airplanes that have been designated as can-
conjunction with scheduled inspections. In-
didate aircraft. The program utilizes directed
structions and standards for unscheduled
supplemental inspections based on a struc-
maintenance are provided in the Mechanical
tural audit based on current or latest technol-
Irregularities chapter of this manual.
ogy damage tolerance evaluation techniques.
The unscheduled maintenance program ele-
ment provides procedures, instructions and STRUCTURAL INSPECTION PROGRAM /
standards for the accomplishment of mainte- AIRFRAME OVERHAUL
nance tasks generated by the inspection and The structural inspection program is incorpo-
scheduled maintenance elements, pilot re- rated in the Aero Air approved maintenance
ports, failure analysis or other indications. program.
Procedures for reporting, recording, and proc- This program element concerns the structural
essing inspection findings, operational mal- inspections identified as the D and E check
functions, or abnormal operations such as level by Maintenance Review Board reports
hard landings, are an essential part of this and/or airframe major overhaul.
element.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

REQUIRED INSPECTION ITEMS (RII) MAINTENANCE MANUALS


This program element identifies maintenance Aero Air’s General Maintenance Manual
tasks, which, if improperly accomplished or if (GMM) describes the Continuous Airworthi-
improper parts are used, could endanger the ness Maintenance Program and provides pro-
safe operation of the aircraft. cedures and instructions for its use. The man-
ual includes three general subject areas:
RII items appear in all elements of the Con-
tinuous Airworthiness Maintenance Program • Policies, procedures and detailed instruc-
and are applicable to both scheduled and un- tions for the accomplishment of the
scheduled tasks. RII items must be accom- scheduled inspection program;
plished prior to the aircraft being returned to
• Scheduled inspection program require-
service regardless of the location of the air-
ments outside of published manuals, work
craft or capability of the available maintenance
forms or work cards; and
support.
• Technical manuals for maintenance stan-
RII items are detailed in the Required Inspec-
dards and methods.
tion Items chapter and the accomplishment of
these inspections is further described in the The GMM includes organizational matters,
various chapters governing record keeping policies of the maintenance section, proce-
and maintenance work entries. If the RII list on dures for the administration of the continuous
a given aircraft is different than the general list airworthiness maintenance program, test flight
in the RII chapter then the aircraft-specific RII requirements and other subjects that are spe-
list is specified in the Aircraft Specific Mainte- cific to Aero Air.
nance Inspection section.
The GMM is an Aero Air publication and
There are many tasks contained in the Con- serves as a management tool for directing and
tinuous Airworthiness Maintenance Program, controlling the total maintenance effort. It de-
which, although not an RII requirement, are fines all facets of the maintenance operation
essential to a safe and reliable aircraft. including Quality Control.
Aero Air’s maintenance program specifies The segment of the maintenance manual sys-
which tasks require RII signoffs. It is not the tem, which addresses the scheduled in-
intention of the RII requirement to diminish the spection program, is an outside publication or
importance of any other inspection task. The program. It includes the work forms or work
distinction between routine inspection tasks cards associated with scheduled inspections
and RII inspection items is the critical effect on and detailed instructions or specific references
airworthiness. for accomplishing the inspections. In addition,
this segment includes forms and instructions
Individual RII tasks are outlined in a separate
for recurring non-routine requirements such as
file. This file has individual aircraft series sec-
engine changes and abnormal landing inspec-
tions. Each section contains the RII required
tions.
tasks and specifically details RII inspection
steps within the inspection tasks. This file is Technical manuals specify procedures for ac-
located in the Director’s of Maintenance office. complishing specific tasks by setting forth
methods, technical standards, measurements,
operational tests, etc. These manuals are
usually manufacturers' publications and listed

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GENERAL MAINTENANCE MANUAL
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in the aircraft-specific inspection supplement The Verification of Drug Program Enrollment,


for each aircraft type. Aero Air is responsible form 70-180, is used to validate drug program
for the currency of these manuals. information. The Director of Maintenance or a
designated representative completes the form
The GMM includes procedures governing
with the information from the contractor or the
maintenance performed on Aero Air aircraft by
individual mechanic that is being asked to
outside vendors. The GMM assigns responsi-
work on Aero Air aircraft.
bilities and delineates procedures for the ad-
ministrative aspect of contracted work. The Organizations must have an approved anti-
technical material is organized to facilitate use drug program or be on the Air Carrier’s pro-
by contract agencies. The manual designates gram in order to perform maintenance on the
persons authorized to certify contract work Air Carrier’s Products.
and persons authorized to execute the Airwor-
thiness Release.
OPERATION SPECIFICATIONS
OPERATIONS SPECIFICATIONS PARTS D AND E
The Aero Air Operations Specifications de- FAR 135.81
scribe the scope of the CAMP program includ- Compliance with Operations Specifications is
ing reference manuals and other technical mandatory and the FAA must approve any
data. Requirements of the Operations Specifi- deviation. The Operations Specifications re-
cations are incorporated in the GMM; how- main in effect until suspended or revoked by
ever, Operations Specifications may be main- the FAA, or surrendered by Aero Air. See Op-
tained in a separate ring binder available to all erations Specifications for company officials
mechanics and maintenance department per- authorized to sign for parts D and E.
sonnel. Aero Air currently uses electronic Op-
eration Specifications.
FAA RELATIONS
ANTI-DRUG PROGRAM Company personnel are expected to cooper-
ate with FAA Inspectors and respond to FAA
All personnel in safety sensitive positions (as inquiries. FAA inspectors generally will coor-
defined in 14 CFR part 121, Appendix-I) shall dinate visits and contacts with the Director of
comply with the FAA Anti-Drug and Alcohol Maintenance.
Programs. Aero Air personnel are covered
under a drug testing consortia, a medical or- Aero Air is responsible for making mainte-
ganization that is licensed by the Department nance records available to the FAA for inspec-
of Transportation to administer drug-testing tion. Normally, the FAA provides advance no-
programs. For more complete details contact tice of their requirements to permit the Main-
the Director of Maintenance. tenance Department an opportunity to gather
and organize the records. Original mainte-
Contract and vendor repair stations must pro- nance records shall not be removed from the
vide the Director of Maintenance with a copy premises without specific approval from the
of a valid letter approving the anti-drug pro- Director of Maintenance.
gram. The letters are retained by the Director
of Maintenance and are available to the FAA
for review and validation.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SIGNATURE POLICY airworthy, it shall be immediately grounded


regardless of location.
Aero Air employees will use their full first and
last name for signing work accomplished. If an erroneous entry was made in a written
Procedures on some forms may require a cer- record, it shall be corrected by a written entry
tificate (A&P) number and/or employee num- describing the error and signed by the person
ber to be included with the signature. making the correction.
Maintenance accomplished by repair stations Optional Support Item: You may use the Pa-
will be certified in accordance with the repair perwork Correction, form 70-503, to record
station procedures as authorized by the Direc- corrections in paperwork actions. The CASS
tor of Maintenance. A signature form for per- chapter provides more details on finding and
sonnel with Airworthiness Release and RII correcting paperwork errors. To correct a mi-
Authorization is maintained in the mainte- nor error, draw a single line through the error
nance office. The form, Sample Signature and initial the correction. Initials only may be
Log, form 70-725, depicts the printed full used. Do not use whiteout for corrections.
name and samples of full and abbreviated Black ink is preferred, blue ink is permissible.
signatures, initials and, if applicable, a stamp The FAA has a self-auditing, self-disclosure
number. policy regarding the finding and correcting of
operational and maintenance errors. If an er-
RECORDING MAINTENANCE ror is discovered, immediately bring it to the
attention of the Director of Maintenance.
The employee’s full first and last name is re-
quired for certifying work accomplishment. NOTE: At no time shall an erroneous entry be
Block printing is required on all Aero Air forms erased from the records.
except when signatures are required. Proce-
dures on some forms will require a certificate SPECIAL CANADIAN
(A&P) number and/or employee number to be
AUTHORIZATIONS [FAR 43.17]
included with the signature.
In Canada, a Canadian engineer must be
Work accomplished by Repair Stations may
specifically qualified on the particular type of
be certified in accordance with the Repair Sta-
aircraft and approved by the Director of Main-
tion Procedures as authorized by the Aero Air
tenance. Other than in Canada, any mainte-
Director of Maintenance. The use of stamps
nance other than preventive maintenance that
by Certified Repair Stations with approved in-
is required on the aircraft while it is away from
spection procedures is acceptable when
home base must be performed by a U.S. certi-
authorized by the Director of Maintenance.
ficated A & P mechanic, FAA approved repair
station or other authorized agency.
CORRECTING MISTAKES
OR ERRORS SUBSTITUTING MAINTENANCE
Regrettably, mistakes and errors will happen. FORMS
It is company policy to recognize the mistakes
Other forms may be substituted for the forms
and take corrective action as soon as possi-
identified in the GMM when an equivalent
ble. If the error results in an aircraft being un-
level of information is contained on the form.
For example, printout forms from computer-

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GENERAL MAINTENANCE MANUAL
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ized inspection programs or tags and forms Service Bulletin lists and weight and balance
that accompany parts and components from a forms.
vendor (FAA Form 8130-3) would be accept-
Only three types of forms are acceptable for
able. The Director of Maintenance shall review
use in the Aero Air maintenance and inspec-
the substitute form or to ensure it satisfies the
tion programs:
minimum requirements of the maintenance
program. • Aircraft-Specific forms approved in the
supplement for that aircraft type (e.g., the
Acceptable substitute forms, especially com-
AFM or the aircraft weight and balance
puter printouts, must be authenticated on
manual),
each page by the issuing station or authority.
Authentication must be traceable to the issu- • FAA approved Aero Air inspection pro-
ing source in the form of printed name, signa- gram printouts (e.g., work cards, due lists,
ture, date, location and authorized stamp, if AD and SB lists, etc.), and,
applicable. • Approved Aero Air forms incorporated into
the General Maintenance Manual.
VENDOR SPECIFIC FORMS
Forms that may be substituted are vendor
specific forms, Airworthiness Directive and

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MAINTENANCE DEPARTMENT ORGANIZATION CHART

President

Director of Maintenance

Mechanics Maintenance Scheduler RII Inspectors

MANAGEMENT PERSONNEL
The names of the requirement management persons are listed in our Operations Specifications.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

PERSONNEL DUTIES AND RESPONSIBILITIES

CERTIFICATE REQUIREMENTS OBJECTIVE


FAR 135.435 The DOM contributes to safety, reliability, and
Except for maintenance, preventive mainte- economy by anticipating equipment problems,
nance, alterations, and required inspections training and developing employees and effec-
performed by a certificated repair station that tively utilizing tools, procedures, equipment
is located outside the Unites States, each and supplies.
person who is directly in charge of mainte-
nance, preventive maintenance, or altera- DUTIES
tions, and each person performing required The DOM manages the activities of mainte-
inspections must hold an appropriate airman nance department by:
certificate.
• Reviewing and approving the production
A person directly in charge is each person schedules.
assigned to a position in which that person is
responsible for the work of a shop or station • Coordinating scheduled and unscheduled
that performs maintenance, preventive main- maintenance activities into the daily sched-
tenance, alterations, or other functions affect- ule.
ing airworthiness. A person who is directly in • Maintaining a general knowledge of all
charge need not physically observe and di- work being performed.
rect each worker constantly but must be
available for consultation and decision on • Planning for long-range work requirements
matters requiring instruction or decision from involving the overhaul of major compo-
higher authority than that of the person per- nents.
forming the work. • Training department personnel in mainte-
nance recordkeeping procedures and over-
DIRECTOR OF MAINTENANCE seeing compliance.
The Director of Maintenance (DOM) is di- • Ensures that all maintenance performed on
rectly responsible to Aero Air’s Company Aero Air aircraft is accomplished in accor-
President. This position supervises all Aero dance with the General Maintenance Man-
Air maintenance personnel and maintenance ual and Operations Specifications.
operations.
• Reviews the qualifications of full-time and
contract maintenance personnel to deter-
RESPONSIBILITIES
mine personnel training requirements and
The DOM has overall responsibility for man- arranges for on-the-job or formal training.
agement of the maintenance program includ-
ing personnel, scheduling and production. • Coordinates with other company depart-
ments such as flight operations, account-
ing, etc. to fulfill management responsibili-
ties.

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GENERAL MAINTENANCE MANUAL
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• Ensures that full time and contract em- service bulletins, airworthiness directives,
ployees follow prescribed safety practices etc.
in the performance of duties. Reviews
• Responsible for the verification of calibra-
new work routines or procedures for the
tion and inspection of test equipment at
operation of newly acquired equipment
prescribed intervals.
with employees.
• Ensures all maintenance is performed in
• Determines when maintenance test flights
accordance with applicable FARs and
are necessary for returning aircraft to
company procedures.
service and coordinates the requirement
with flight operations. • Responsible for ascertaining that mainte-
nance records are properly maintained and
• Manages spare parts inventory and over-
retrievable.
sees procurement of replacement parts
and materials. • Responsible to see that only approved
parts, materials, lubricants, etc., are used
• Prepares the Maintenance Department
in the performance of maintenance. And for
budget.
the inspection and receiving of replacement
• Reviews and approves "in progress" and items.
completed work orders for completeness
• Tags and identifies received parts as re-
and correctness.
quired.
• Maintains a liaison with FAA personnel
• Tags or disposes of rejected or unservice-
who have oversight or approval authority
able parts as required.
in regards our flight and maintenance op-
eration. • Ensures all maintenance functions are per-
formed in accordance with the General
• Reviews all records of work performed,
Maintenance Manual.
prescribes repair methods, provides in-
stallation details and determines the • Ensures compliance with applicable airwor-
method of approval. thiness directives, service bulletins, etc.
• Responsible for the proper recording of • Prepares and transmits Service Difficulty
RII inspections. Reports in accordance with the procedures
outlined in this manual.
• Responsible for ensuring that all mainte-
nance and alterations are accomplished • Coordinates unscheduled maintenance re-
in accordance with approved data. quired on an aircraft while it is away from
the maintenance base.
• Responsible for the inspection of any sat-
ellite or contract maintenance facilities. • Provides current and adequate inspection
forms and ensures proper completion.
• Responsible for control and revision of
the General Maintenance Manual. • Maintains permanent records of work ac-
complished.
• Prescribes inspection requirements for
damaged aircraft. • Maintains up-to-date training records on all
contract personnel.
• Responsible for the currency of the manu-
facturer's service manuals, instructions,

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• Prescribes appropriate guidelines for the TRAINING


inspection of work performed away from The Director of Maintenance must have suffi-
the approved maintenance base. cient training in the programs specified in the
• Responsible for weight and balance con- manuals to ensure compliance and the ability
trol and maintaining records in accor- to supervise such programs.
dance with the General Maintenance He shall attend those aircraft, engine and
Manual. equipment training courses necessary to fulfill
the duties and responsibilities of his position.
AUTHORITY
Director of Maintenance may approve aircraft MECHANIC
for return to service, assign personnel as re-
Mechanics are directly responsible to the Di-
quired for maintenance duties, initiate revi-
rector of Maintenance.
sions to operations and maintenance manu-
als and delegate authority as necessary but
RESPONSIBILITIES
retains overall responsibility.
Mechanics are required to inspect, test and
QUALIFICATIONS – FAR 119.71 repair aircraft systems, component parts, etc.
and certify accomplishment of their work. They
The Director of Maintenance must hold a cur-
must be capable of performing assigned work
rent FAA Airframe and Powerplant Certificate.
to satisfactorily meet regulatory requirements
He must possess at least 3 years experience
and company standards. Mechanics may be
as a certificated mechanic on aircraft and
required to train less experienced employees.
meet, including at the time of appointment as
Director of Maintenance, the recent experi-
OBJECTIVE
ence requirements in the category and class
of aircraft used by Aero Air or at least 3 years The mechanic contributes to aircraft safety by
of experience with a certified airframe repair maintaining high standards of workmanship
station, including 1 year in the capacity of ap- and inspection standards. The mechanic:
proving aircraft for return to service. The di-
rector of Maintenance must be knowledge- DUTIES
able of: • Performs maintenance and repairs on air-
• All provisions of the General Maintenance craft for which the mechanic has been
Manual and those portions of the General trained and qualified.
Operations Manual related to mainte- • Approves aircraft for return to service after
nance. scheduled or unscheduled maintenance
• The details of the Operations Specifica- when authorized and qualified.
tions that are related to maintenance. • Ensures the cleanliness of work areas and
• Maintenance requirements pertaining to returns equipment and tools at end of the
FAR Part 135 and other applicable regu- work shift.
lations necessary for the proper perform- • Reports inoperative or faulty equipment to
ance of duties. the maintenance supervisor in charge.
• Completes paperwork for the accomplish-
ment of maintenance.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• Ensures that hangar workshops and other inspection responsibilities, the RII Inspector
areas are maintained in an orderly man- performs other mechanic duties as assigned.
ner.
OBJECTIVE
• Assists the Director of Maintenance in
maintaining technical manuals in a cur- The RII Inspector contributes to aircraft safety
rent status. by maintaining high standards of workmanship
and inspection standards.
• Maintains an adequate tool kit.
DUTIES
QUALIFICATIONS
The RII Inspector:
Ideally, mechanics should hold a valid Air-
frame and Powerplant Certificate and be • Performs an inspection of maintenance
trained in accordance with regulations and performed by another qualified mechanic or
the GMM. Other qualified personnel might approved maintenance facility.
hold only an “A” or a “P” qualification or be • Ensures the cleanliness of work areas and
otherwise trained and highly qualified. The returns equipment and tools at the end of
Director of Maintenance holds the final de- the work shift.
termination as to the mechanic qualification
that is acceptable for the duties performed. • Reports inoperative or faulty equipment to
the maintenance supervisor in charge.
TRAINING • Completes paperwork for the accomplish-
When possible, mechanics should attend ap- ment of inspections and maintenance.
propriate airframe, engine and equipment • Ensures that hangar workshops and other
training courses as would be necessary to
areas are maintained in an orderly manner.
fulfill their job responsibilities. Mechanics not
having factory training must have appropriate • Maintains technical manuals in a current
experience for the task being performed. status.
• Maintains an adequate tool kit.
RII INSPECTOR
The RII Inspector is directly responsible to the QUALIFICATIONS
Director of Maintenance. Must hold a valid Airframe & Powerplant Cer-
In our limited maintenance operation, eligible tificate and be trained in accordance with Aero
company mechanics are trained and qualified Air’s GMM.
in the duties of the RII inspector to allow
flexibility in accomplishing this task on aircraft TRAINING
away from the maintenance base. Attends airframe, powerplant and equipment
manufacturers training courses determined to
RESPONSIBILITIES be necessary to fulfill the task requirements.
The duties of an RII Inspector consist of in- Mechanics not having factory training must
specting the work accomplished by another have appropriate experience for the task being
mechanic on those items identified as a Re- performed.
quired Inspection Item (RII). In addition to his

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Part 135 Operations

MAINTENANCE RECORDING

TABLE OF CONTENTS
PARAGRAPH PAGE

MAINTENANCE WORK PACKAGE ................................................................ 1


INSPECTION FORMS .................................................................................... 1
PERMANENT AIRCRAFT MAINTENANCE RECORDS ................................. 1
COMPUTERIZED MAINTENANCE PROGRAM FORMS................................ 2
THIRD PARTY RECORDS AND COMPUTER MAINTENANCE
TRACKING PROGRAMS................................................................................ 2
AIRCRAFT INSPECTION STATUS ................................................................ 4
AIRWORTHINESS DIRECTIVE COMPLIANCE RECORD ............................. 4
SERVICE BULLETIN COMPLIANCE RECORD.............................................. 4
AIRCRAFT FLIGHT LOG ................................................................................ 5
AIRCRAFT MAINTENANCE LOG................................................................... 6
FAR 135.415 SERVICE DIFFICULTY REPORT........................................ 7
FAR 135.417 MECHANICAL INTERRUPTION SUMMARY REPORT....... 8
CALIBRATION OF PRECISION TOOLS......................................................... 8
ANNUAL AVIONICS INSPECTION ................................................................. 9
WORK INTERRUPTION ............................................................................... 10
PAPERWORK CORRECTION ...................................................................... 10
SUGGESTION FORM................................................................................... 11
COMPONENT / PARTS TAGS ..................................................................... 11
INCOMMING PARTS AND MATERIAL INSPECTION CRITERIA ................. 12
RECEIVING INSPECTION REJECTION PROCEDURES............................. 14
BORROWED PARTS TRANSACTION ......................................................... 14

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MAINTENANCE RECORDING

MAINTENANCE WORK PACKAGE INSPECTION FORMS


A maintenance work package consists of in- The inspection forms or “ due cards”(CMP,
spection forms, computerized maintenance CAMP, SIMMS)” are provided by the aircraft
forms, worksheets and maintenance tags manufactures and are incorporated into the
necessary for the period that maintenance is Aircraft Specific Manual. Inspection forms
performed on an aircraft. Work packages for usually consist of single and multiple-sheet
our Aero Air aircraft are filed with the aircraft’s pre-printed forms. Different aircraft may be
maintenance records according to instruction tracked by different program and thus the
in the aircraft-specific maintenance and in- forms may be different. It is critical that per-
spection data form. sons using the forms are familiar with the dif-
ferences in regards layouts, entering informa-
Below is an example of a collection of forms
tion and processes for updating the forms and
that may be in a work package, but not spe-
records.
cific to a given aircraft.
If an item has been identified as an RII, “RII” is
printed next to the inspector box. The RII may
Contractor’s Own be pre-printed or written by the Director of
Maintenance
Forms Maintenance or an authorized mechanic. The
item is cleared as outlined in this manual.
If a discrepancy is discovered, the corrective
Tags action may be recorded on a separate work-
sheet. This may be a non-routine card gener-
A sample work package may
ated by the maintenance facility performing
have several different forms. the inspection. The non-routine card reference
must be clearly identified on the original work-
sheet.

PERMANENT AIRCRAFT
MAINTENANCE RECORDS
GENERAL
The aircraft and engine records are main-
Airframe & tained by the Director of Maintenance or dele-
Engine Records
gate and are filed with the aircraft’s permanent
maintenance records at Aero-Air or the air-
Notated Logbook Entry
craft’s home base.

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GENERAL MAINTENANCE MANUAL
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The records include the following required en- TRACKED TIMES AND CYCLES
tries: Tracked times and cycles are taken from the
• Scheduled inspections, flight and maintenance logs and entered into
the FOS tracking system.
• Serial-numbered part and component
changes,
COMPUTERIZED MAINTENANCE
• AD and SB compliance, PROGRAM FORMS
• Life-limited part changes, The maintenance program forms are used to
• Major structural repairs and alterations, update and are tracked by computerized
maintenance programs. The historical reports
• Other information determined by the are used to verify:
Director of Maintenance.
• Last inspection performed,

AIRCRAFT AND ENGINE RECORDS • Interval at which it was performed,


(i.e. hours, cycles),
Logbook entries for the airframe, engines and
accessories must be updated after a mainte- • Due date of the next inspection,
nance action accomplished in accordance
• Components changed,
with this manual.
• Status of life limited parts,
The following are permanent aircraft mainte-
nance records required to be maintained by • Current times since last overhaul of each
the Director of Maintenance: item installed on the aircraft required to be
overhauled on hard time basis.
• Aircraft Flight and Maintenance Logs,
It is important that due list items created from
• Component 8130-3s,
tracking programs be verified with the aircraft
• Component / Parts Tags, records for accuracy. The Director of Mainte-
nance is responsible for comparing the reports
• Work Cards,
against the current hours and cycles.
• Computerized Maintenance Records,
• Aircraft / Engine / APU Logbooks, and
• Outside Maintenance Work Orders and
Records.

THIRD PARTY RECORDS AND aircraft and to assist in tracking maintenance


COMPUTER MAINTENANCE items and inspection requirements.
TRACKING PROGRAMS When a third-party source is used for mainte-
nance, the use of the third party’s program
FAA APPROVED REPAIR STATION
records is acceptable if the facility is an ap-
Aero Air’s program and this manual contain proved repair station. It is the responsibility of
various forms used to document work on the the Director of Maintenance to audit the forms,

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

work records before any third party records nance requiring a unique form not included in
are used. The Director of Maintenance shall our maintenance program.
ensure all third party work records are orga-
The AML ties all third party forms to the main-
nized and are in accordance with Aero Air’s
tenance records. All forms completed by con-
records system standards.
tract repair stations should have an employee
Typically, before maintenance work is per- name, certificate number and an inspector’s
formed the forms to be used are reviewed by stamp (if applicable).
the Director of Maintenance and a determina-
tion is made as to how the forms interface with RELEASE TO SERVICE
our records.
The AML with accompanying repair station
NOTE: The Aircraft Maintenance Log (AML) is documentation comprises the documentation
the most direct way to tie-in Aero Air’s re- for a return to service. The AML entry cover-
cords. This creates a document within the sys- ing the maintenance visit will be cleared by
tem that refers to outside work. the DOM or his designee and the aircraft will
Examples: be returned to service.
• A scheduled inspection is opened on our
aircraft with an entry in the AML. This CONTRACT MAINTENANCE
page of the AML will be the top form in Aero Air normally uses FAA-approved repair
closing out the inspection. stations. The use of repair stations that are
not FAA approved requires approval of the
• At the contract maintenance facility, work
Director of Maintenance.
is performed on avionics and the hydraulic
and fuel systems. Three new AML entries Contract maintenance vendors that are not
are created and the vendor’s work orders, FAA-approved repair stations shall use Aero
job cards, etc., become subsets of each Air forms to track and record maintenance ac-
AML discrepancy. tions. Aero Air provides work cards and other
documentation from Aero Air’s system to the
Work orders, work tickets and work cards from
vendor. The vendor completes the forms ac-
outside maintenance organizations are
cording to instructions from this manual or the
grouped according to job and aircraft. The
specifics of the aircraft maintenance-tracking
documentation is reviewed by the Director of
program being used.
Maintenance and the AML is closed, accept-
ing the work and it is filed with the work pack-
ages. CONTRACTOR’S FORMS
The AML references the vendor documenta- The contract facility may use its own work or-
tion including work order numbers and other ders and other internal documents; however,
documents. these documents must be included with Aero
Air forms in the completed work package. The
It is our policy to use Aero Air forms whenever tie-in is the AML. A copy of the AML is main-
possible. However, occasions may arise when tained with contractor records in Aero Air’s
a third party form is utilized to comply with files.
specific regulatory requirements such as cali-
bration testing or highly specialized mainte- The completed package has the AML overlay-
ing the Contractor’s forms, tags, FAA 8130’s
and other related documents. It should be

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

forwarded to data entry for processing and Airworthiness Directives are tracked in FOS
then filed. and on an Airworthiness Directive Compliance
Record, which may be manufacturer provided
Aero Air normally does not have permanent
or provided by another service such as Avan-
contract facilities.
text or ATP.

AIRCRAFT INSPECTION STATUS COMPLETION OF THE AIRWORTHINESS


A Maintenance “Top Ten” Due List report is DIRECTIVE COMPLIANCE RECORD
the primary status sheet in the aircraft. This Entries will be made only by a qualified me-
report includes aircraft and engine hours, cy- chanic or inspector. It is the Director of Main-
cles and date of the next ten inspection items tenance’s responsibility to ensure all entries
due for that aircraft. are complete and accurate.
All maintenance reports are maintained by the
Director of Maintenance. SERVICE BULLETIN COMPLIANCE
To ensure that the crewmembers do not over- RECORD
fly a scheduled maintenance or inspection Manufacturer's Service Bulletins are managed
event they must review the current TOP TEN as follows:
DUE LIST, and the next due item listed on the
flight log which identifies the next schedule • Compliance with Mandatory Service Bulle-
maintenance activities as determined by time, tins shall be in accordance the Inspection
cycles or a calendar date. Program the aircraft is maintained under.
The aircraft’s inspection status is updated to • Under certain circumstances, it is accept-
the tracking program. After each update, a able to deviate from the requirements of
copy is made of the tracking report that shows this paragraph provided deviation is rec-
the current inspection status of the aircraft. ommended or agreed to by the manu-
facturer and approved by FAA.
AIRWORTHINESS DIRECTIVE Any deviation / variation from approved
COMPLIANCE RECORD data must be obtained in writing from the
Original Equipment Manufacturer (OEM)
The inspection program report provides a re- or the FAA by the Director of Maintenance.
cord of ADs and when they were complied A copy of the authorization shall be placed
with. Each AD is carefully reviewed by the Di- on file with the original instruction at the
rector of Maintenance to ensure its applicabil- maintenance base. A copy of any devia-
ity to the aircraft and if or when compliance tion must be sent to the tracking provider
with the AD is required. for modification of the AD/SB compliance
Once an AD has been identified as applicable reports.
to a given aircraft the Director of Maintenance • All Recommended or Optional Service
determines how we will comply with it if the Bulletins are reviewed for applicability by
work is done in-house or, if necessary, deter- the Director of Maintenance. The Director
mines what maintenance vendors or third- of Maintenance determines whether a rec-
party sources may be contracted to complete ommended or optional Service Bulletin
the AD. should be incorporated.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

The SBs are tracked according to guidance in


the Aircraft-Specific Maintenance and Inspec-
tion Data Sheet.

AIRCRAFT FLIGHT LOG


The Aircraft Flight Log, (AFL), is completed by
the flight crew and qualified maintenance per-
sonnel. It is the responsibility of the Captain to
ensure the accuracy of the entries.
Aircraft and crewmember flight times and
other required information is captured on the
AFL. Refer to the GOM for information re-
garding the AFL.
AIRCRAFT FLIGHT LOG BOOK PAGES
FLIGHT TIME AND CYCLES Log pages are serial numbered and main-
tained in file cabinets at Aero Air.
The flight crew enters the aircraft landings,
cycles and flight times. Flight times are re-
corded in hours and tenths. DISPOSITION OF AIRCRAFT
FLIGHT LOG BOOK PAGES
NEXT SCHEDULED MAINTENANCE Yellow: Retained in the aircraft records set for
The Director of Maintenance will direct that 30 days and then maintained by the Director
the next scheduled maintenance activities be of Maintenance as the permanent master log.
listed in these blocks. White: Removed from aircraft and forwarded
to Operations. Operations will verify accuracy
CAPTAIN’S SIGNATURE of flight log and update trip information in FOS
The Captain shall sign the AFL certifying the (Flight Operations System). If an error is found
accuracy of the recorded information. on the Flight Log the PIC and Director of
Maintenance will be notified. The flight log will
AIRCRAFT DISCREPANCIES then be filed in the Operations Office for a
The AFL has an area in the upper right side minimum of two years.
where any AML is noted by reference to its log Pink (bottom): Removed from the aircraft and
number. If a discrepancy is recorded on the forwarded to the Director of Maintenance to
AML and deferred in accordance with the track aircraft discrepancies, times and cycles.
MEL, “MEL” shall be entered to the right of the The Director of Maintenance will verify accu-
AML log number to indicate that it is a de- racy of the flight log. Any squawks that have
ferred item. These references must be carried been deferred will be verified for accuracy and
forward to each new AFL until the MEL item is proper MEL. The squawk will then be entered
corrected and a date is entered in the most into the FOS maintenance tracking system
current box indicating the MEL item is closed. including the required due date/hours/cycles.
See the sample: The squawk will be addressed in the daily
maintenance meeting and scheduled for re-
pair. If an error is found on the Flight Log, the

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

PIC and Flight Operations will be notified. The Other maintenance entries, such as an in-
Flight Log will be filed with the Aircraft Re- spection, may only be entered by a person
cords for a minimum of two years. authorized by the Director of Maintenance to
make AML entries.
DISPOSITION OF AIRCRAFT
FLIGHT LOG BOOKS DISPOSITION OF AIRCRAFT
Yellow AFL pages are normally kept in the MAINTENANCE LOG FORMS
aircraft for a minimum of 30 days after the last White (top): Maintained in the aircraft for 30
entry to provide the crew and mechanics with days and then filed by the Director of Mainte-
a recent history of times, cycles and discrep- nance as the permanent log.
ancies.
Yellow (middle): Maintained in the aircraft until
NOTE: The AFL forms are maintained on file the discrepancy is repaired or transferred to
with the permanent maintenance records. an MEL form. It is then removed from the air-
craft and forwarded to the Director of Mainte-
nance. The Director of Maintenance will verify
AIRCRAFT MAINTENANCE LOG
accuracy of the completed Maintenance Log
The Aircraft Maintenance Log, (AML) is used and the return of the aircraft to service. This
to record aircraft discrepancies and mainte- form will then be filed with the permanent re-
nance activities. cords.
Log pages are serial numbered and main- Pink (bottom): Removed from the aircraft and
tained in the aircraft. forwarded to the Director of Maintenance to
track aircraft discrepancies, times and cycles.
Discrepancies may be entered either by the
Any squawk that has been deferred will be
flight crew or by a mechanic.
verified for accuracy and proper MEL. The
Enter the serial number from this form onto squawk will then be entered into the FOS
the AFL in the aircraft discrepancies blocks. maintenance tracking system including the
This alerts the next crew and maintenance to required due date/hours/cycles. The squawk
a maintenance discrepancy. will be addressed in the daily maintenance
meeting and scheduled for repair.
NOTE: When a discrepancy is entered into
the Aircraft Maintenance Log, the aircraft is
considered grounded until the discrepancy is DISPOSITION OF THE AIRCRAFT
either repaired or deferred in accordance with MAINTENANCE LOG PAGES
the MEL. White Aircraft Maintenance Log pages are
normally maintained in the aircraft for a mini-
mum of 30 days to provide the crew and me-
COMPLETION OF THE AIRCRAFT chanics to review recent history.
MAINTENANCE LOG FORM
NOTE: Completed Aircraft Maintenance Log
Entries may be accomplished by flight crew-
pages are filed with the permanent aircraft
members or qualified mechanics; however, it maintenance records.
is the Captain’s responsibility to ensure all en-
tries are complete and accurate.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SERVICE DIFFICULTY REPORT: • The manufacturer, model, serial number,


and registration number of the aircraft;
The Service Difficulty Report is completed and • The operator designator;
submitted by the Director of Maintenance or a • The date on which the failure or defect
qualified designee. was discovered;
FAR 135.415 • The stage of ground operation during
Aero Air shall report the occurrence or detec- which the failure or defect was discovered;
tion of each failure, malfunction, or defect in • The part name, part condition, and loca-
an aircraft concerning any of the incidents tion of the failure or defect;
listed in FAR 135.415.
• The applicable Joint Aircraft System
/Component Code;
In addition to the reports required by the • The total cycles, if applicable, and total
aforementioned list Aero Air shall report any time of the aircraft;
other failure or defect in aircraft that occurs or
is detected at any time if that failure or defect • Other information necessary for a more
has endangered or may endanger the safe complete analysis of the cause of the fail-
operation of an aircraft. ure or defect, including corrosion classifi-
cation, if applicable, or crack length and
Aero Air shall submit each report required by available information pertaining to type
this section, covering each 24-hour period be- designation of the major component and
ginning at 0900 local time of each day and the time since the last maintenance over-
ending at 0900 local time on the next day, to a haul, repair, or inspection; and
centralized collection point as specified by the
Administrator. Each report of occurrences dur- • A unique control number for the occur-
ing a 24-hour period shall be submitted to the rence, in a form acceptable to the Admin-
FAA within the next 96 hours. However, a re- istrator.
port due on Saturday or Sunday may be sub- If Aero Air is the holder of a Type Certificate
mitted on the following Monday, and a report (including a Supplemental Type Certificate), a
due on a holiday may be submitted on the Parts Manufacturer Approval, or a Technical
next workday. For aircraft operating in areas Standard Order authorization, or that is a li-
where mail is not collected, reports may be censee of a Type Certificate, need not report
submitted within 24 hours after the aircraft re- a failure or defect under this section if the fail-
turns to a point where the mail is collected. ure or defect has been reported by that certifi-
Each certificate holder also shall make the cate holder under §21.3 or 37.17 of this chap-
report data available for 30 days for examina- ter or under the accident reporting provisions
tion by the certificate-holding district office in a of part 830 of the regulations of the NTSB.
form and manner acceptable to the Adminis-
trator. A report required by this section may be sub-
mitted by a certificated repair station when the
Aero Air shall submit the reports required by reporting task has been assigned to that re-
this section on a form or in another format ac- pair station by our company. However, we
ceptable to the Administrator. The reports remain primarily responsible for ensuring
shall include the following information: compliance with the provisions of this section.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

We shall ensure that we receive a copy of DISPOSITION OF THE MECHANICAL


each report submitted by the repair station. INTERRUPTION SUMMARY REPORT
No person may withhold a report required by • Mechanical Interruption Summary Reports
this section although all information required are maintained in the office of the Director
by this section is not available. of Maintenance. The reports are reviewed
by the maintenance staff and CASS com-
When we get supplemental information to mittee to recommend changes in opera-
complete the report required by this section, tional or maintenance policies and prac-
we shall expeditiously submit that information tices. Copies of the recommended
as a supplement to the original report and use changes are filed with the corresponding
the unique control number from the original report.
report.

CALIBRATION OF PRECISION TOOLS


MECHANICAL INTERRUPTION
SUMMARY REPORT The Director of Maintenance is responsible for
assuring that the precision tools used, such as
FAR 135.417 meters, gauges, torque wrenches, etc. are
Aero Air shall mail or deliver, before the end of properly calibrated in accordance with appli-
the 10th day of the following month, a sum- cable published specifications.
mary report of the following occurrences in Vendors performing maintenance for Aero Air
multiengine aircraft for the preceding month to are required to maintain their precision tools
the certificate-holding district office: and equipment in a properly calibrated status.
• Each interruption to a flight, unscheduled This is qualified by the vendor during the ven-
change of aircraft en route, or unsched- dor self audit process. It is the responsibility
uled stop or diversion from a route, caused of the Director of Maintenance to review the
by known or suspected mechanical diffi- vendor audit for compliance.
culties or malfunctions that are not re- Aero-Air’s precision tools are controlled by
quired to be reported under FAR 135.415. serial number and calibrated according to a
• The number of propeller featherings in schedule established by the manufacturer.
flight, listed by type of propeller and en- If we do not contract for tool calibration or a
gine and aircraft on which it was installed. specific tool cannot be tested by a third-party
Propeller featherings for training, demon- vendor then we may use our own in-house
stration, or flight check purposes need not Precision Tool Calibration Record, form 80-
be reported. 555.
NOTE: Any non-Aero Air form used to verify
COMPLETION OF THE MECHANICAL calibration must have at least the same
INTERRUPTION SUMMARY REPORT amount of information as the Precision Tool
It is the responsibility of the Director of Main- Calibration Record.
tenance to ensure all entries are complete and
accurate. The Director of Maintenance maintains a tool
calibration log identifying the tools or equip-
ment belonging to Aero-Air which require cali-
bration, the date of last calibration, the com-

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

pany performing the last calibration, the card because there are differences in how the
method of calibration and proof the equipment inspections may be conducted. For that rea-
used for calibration is traceable to the National son, if a printout is not provided we may use
Institute of Standards and Technology (NIST). our in-house form or another form that is
found acceptable to the Director of Mainte-
If an individual is appointed to help maintain a
nance and our PAI.
specific aircraft for Aero Air, that individual will
provide a completed form 80-555 Precision It is the responsibility of the Director of Main-
Tool Calibration Record for each calibrated tenance to ensure the avionics inspection
tool to the Director of Maintenance. The Direc- tracking is updated or the Annual Avionics In-
tor of Maintenance will verify tool calibration spection form is completed and accurate.
and maintain a file for each individual in the
Additionally, the Director of Maintenance will
DOM's office. Calibration due dates are
ensure:
tracked in FOS for each tool and individual.
The Director of Maintenance will notify the in- • The inspections establish that the equip-
dividual prior to the tool needing calibration. ment functions as specified in the manu-
facturer’s operating manuals for aircraft
operating under IFR conditions.
COMPLETION OF THE PRECISION
TOOL CALIBRATION RECORD • That qualified technicians, or a properly
It is the responsibility of the Director of Main- rated instrument repair station performs
tenance to ensure all entries are complete and the inspection.
accurate. • Testing is a “functional test” and not a
technical test that would require testing
DISPOSITION OF THE PRECISION equipment.
TOOL CALIBRATION RECORD • Checks are performed in accordance with
Precision Tool Calibration Records are main- the manufacturer’s operating manuals and
tained in the office of the Director of Mainte- established testing procedures.
nance. Precision Tool Calibration Records are
• Tracking is updated for additional avionics.
reviewed by Aero Air’s staff and the CASS
committee to recommend changes in calibra- • Proper procedures are followed for the
tion policy and/or practices. Copies of the rec- clearing or repair of failed avionics equip-
ommended changes are filed with the corre- ment.
sponding Precision Tool Calibration Records.
COMPLETION OF THE ANNUAL
ANNUAL AVIONICS INSPECTION AVIONICS INSPECTION FORM
Annual avionics inspection reporting is either Entries are entered by the Director of Mainte-
in the form of a computerized tracking printout nance. It is the Director of Maintenance’s re-
or an in-house tracking report – our Annual sponsibility to ensure all entries are complete
Avionics Inspection, form 80-090 for each air- and accurate.
craft.
In most cases the individual aircraft’s inspec-
tion program will print out a requirement for
the avionics inspection, but will not run a job

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

DISPOSITION OF THE ANNUAL Note: A minor correction is considered a cor-


AVIONICS INSPECTION FORM rection such as: a mathematical error, data
Annual Avionics Inspection forms are kept entered into the wrong block, illegible entries.
with the aircraft's permanent records. If an incorrect entry is discovered after the
document has been filed, it shall be corrected
WORK INTERRUPTION by using the Paperwork Correction form, 70-
503. The form shall be forwarded to the Direc-
A GROUNDED multi-colored tag is attached tor of Maintenance to correct the permanent
to the aircraft control yoke on the flight deck record.
whenever an inspection or discrepancy ren-
ders the aircraft unairworthy. A sample is NOTE: At no time will an incorrect entry be
shown here but others may be used. erased from the records.
The Director of Maintenance ensures that:
• Proper procedures are followed for the
correcting of errors in Aero Air paperwork
and/or computerized tracking.
• Authorized and qualified personnel per-
formed the corrections.
• Paperwork corrections are properly for-
warded and tracked.

COMPLETION OF THE PAPERWORK


CORRECTION FORM
It is the responsibility of the Director of Main-
tenance to ensure all corrections are complete
PAPERWORK CORRECTION and accurate.

The Paperwork Correction, form 70-503, shall DISPOSITION OF THE PAPERWORK


be completed only by qualified persons having CORRECTION FORM
the authority to make original entries. It is the Paperwork Correction forms are maintained in
responsibility of the Director of Maintenance to the office of the Director of Maintenance. All
track, record, and forward to the CASS com- Paperwork Correction Records are reviewed
mittee all paperwork corrections. by the maintenance staff and the CASS com-
On-the-spot corrections to a minor entry on mittee and used to recommend changes in
company paperwork may be corrected by company reporting policies and practices.
drawing a line through the incorrect data and Copies of the recommended changes are filed
entering the correct information along with the with the corresponding Paperwork Correction
initials of the person making the correction. forms.
This may only be accomplished by a person NOTE: Paperwork Correction forms are kept
who has the authority to make original entries. with the permanent aircraft records.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUGGESTION FORM COMPONENT / PARTS TAGS


The Suggestion Form, form 70-501, is used to
improve safety, efficiency and reduce operat-
ing and maintenance costs. It is the responsi-
bility of the Director of Maintenance to track,
record, and forward to the CASS committee
all Suggestion Forms.
Persons may submit ideas, concerns, obser-
vations or suggestions in any format, with or
without identifying themselves and they will be
considered and handled as if the information
was on one of our preprinted forms.
Aero Air uses the tags of approved mainte-
nance facilities and suppliers. These tags all
COMPLETION OF THE look different depending on where they come
SUGGESTION FORM from but they are generally divided into serv-
Directions for the completion of this form are iceable, unserviceable or information/data
self-explanatory. It is the responsibility of the tags. Some are one-part forms and others are
Director of Maintenance to ensure all correc- multipart with a section you can separate and
tions are complete and accurate. file as per the desires of the Director of Main-
tenance.
DISPOSITION OF THE A tag will be attached to a component upon
SUGGESTION FORM removal from the aircraft.
Suggestion Forms are maintained in the office Component tags are placed with the work
of the Director of Maintenance. All Suggestion
package until the maintenance is completed.
Form Records are reviewed by the mainte- The tags are then attached to the permanent
nance staff and are used by the CASS com- record of the aircraft, engine or component
mittee to recommend changes in company
(Aircraft Maintenance Logs or associated FAA
policies and practices. Copies of the recom- 8130-3’s).
mended changes are filed with the corre-
sponding Suggestion Forms. Unsalvageable aircraft parts, components and
materials will be disposed of in accordance
with FAA AC 21-38.
NOTE: Refer to AC 21-29B, or later revision,
for procedures for reporting suspected unap-
proved parts.

PROTECTION OF TAGS
It is costly, time consuming and difficult to
document an aircraft, engine or component
status without proper tags. Other forms ac-
ceptable for parts traceability are the manu-

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facturers and the JAA Form 1 with dual re- aircraft that are deemed repairable by a quali-
leases. fied mechanic or inspector.
Entries are made only by a qualified mechanic
UNSERVICEABLE TAG
or inspector.
When used, the RED tag is attached to parts
removed from the aircraft that are no longer
serviceable or repairable. The word “Unserv- COMPONENT IDENTIFICATION TAG
iceable” is on the tag. A WHITE Component Identification Tag may
be used to identify parts/components re-
Any item that is red tagged must not be
ceived, or taken from an aircraft. Generally,
placed on an aircraft and the tag shall not be
this is used in conjunction with other tags,
removed from the part or component. It is
such as Condemned, Serviceable, Repair-
possible that an examination by the part or
able, or the parts identification tags that are on
component manufacturer or an authorized re-
parts received. A sample of the tag is at the
pair facility, will find the item to be repairable.
end of this chapter.
The tag shall be attached to the component
upon removal from the aircraft.
INCOMING PARTS AND MATERIAL
Entries must be made by a qualified mechanic
or inspector. INSPECTION CRITERIA
To meet requirements pertaining to suspected DESCRIPTION OF INSPECTION
unapproved parts the items that have been
The purpose of this inspection is to determine
red tagged should be isolated in a locked
the quality, eligibility, identification and condi-
storage area and additions to or removals
tion of approved aeronautical replacement
should be coordinated with the Director of
parts and materials that are used during the
Maintenance.
course of maintenance, preventive mainte-
nance, or alteration of any aircraft, aircraft en-
SERVICEABLE TAG gine, propeller, appliance or component part
A YELLOW Serviceable tag may be used to to detect and report suspected unapproved
identify parts/components removed from an parts and to identify materials with limited
aircraft that are still serviceable and may be shelf lives.
placed back on an aircraft.
The tag has an area for work order or Aircraft INSPECTION RESPONSIBILITY
Maintenance Log information to identify action DESIGNATED INCOMING
that resulted in the removal of the PARTS/MATERIALS INSPECTOR:
part/component.
The inspector must comply with procedures
Entries are made only by a qualified mechanic upon receipt of parts and materials into stock
or inspector. and/or issuance to the aircraft.

REPAIRABLE TAG
FLOOR INSPECTORS:
A GREEN Repairable tag may be used to
identify parts/components removed from an Comply with prior to installation of parts on
any aircraft or component thereof. ENSURE

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CERTIFICATION PAPERWORK IS Indicate your acceptance of the part by initial-


ATTACHED TO THE WORK ORDER PRIOR ing of the work order. Ensure that the part's
TO INSPECTION ACCEPTANCE. data is entered onto the work order and en-
sure that the part's certification paperwork is
Note: The incoming inspector and floor in-
retained with the work order.
spector may be the same person, when nec-
essary.
INSPECTION PROCEDURES AND
CRITERIA
DISCREPANCY ACTION REQUIRED
Inspect packaging or part for external evi-
Report any suspected unapproved parts im-
dence of shipping damage or other evidence
mediately to the Director of Maintenance or
of damage.
his deligate for evaluation. If warranted the
Director of Maintenance will file an FAA Form Cross check purchase orders with the delivery
8120-11 "Suspected Unapproved Parts Notifi- receipts for proper part number or component
cation" and coordinate follow-up with the FAA. history card. Verify that part identification re-
quirements have not been tampered with
Reject for use any materials with expired
(e.g.; Serial numbers stamped over, Improper
shelf-life dates.
or missing labels, Vibro-etch of serial numbers
Reject and place in an inspection hold status at other than normal locations, etc.)
as per Receiving Inspection Rejection Proce-
Inspect parts for visual defects and abnormali-
dures any container or material with obvious
ties (e.g. altered or unusual surfaces, absence
damage and notify the Director of Mainte-
of required plating, evidence, or prior usage,
nance or their designated representative for
scratches, new paint over old, attempted exte-
disposition.
rior repair, pitting or corrosion, etc.)
Reject for use any parts or materials that fail
Inspect parts certification paperwork to deter-
to meet the requirements of Receiving Inspec-
mine if the part is an APPROVED serviceable
tion Rejection Procedures of this section.
replacement part. Approved parts are identi-
Place items in an inspection hold status and
fied by one of the following means:
report discrepancies to the Director of Mainte-
nance who will evaluate any supplier prob- • By an FAA form 8130-3 Airworthiness Ap-
lems and evaluate if a hidden damage inspec- proval Tag.
tion will be required.
• By and FAA Technical Standard Order
(TSO) number and identification markings.
CERTIFICATION ACTION REQUIRED
• Serviceable tag or requisition form exe-
INCOMINGPARTS/MATERIALS cuted in accordance with the provisions of
INSPECTORS: FAR 43.9.
Indicate that this inspection has been com- • By an FAA/PMA symbol, along with the
plied with and the part has been accepted by manufacture's name, trademark or symbol,
writing "Received" and initialing the required part number, and the make and model of
documentation. the type certificated product on which the
FLOOR INSPECTORS: part is eligible for installation, stamped on
the part. The make and model informa-
tion may be on a tag attached to the part.

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• By shipping ticket, invoice or other docu- DISCREPANCY ACTIONS REQUIRED


ment which provides evidence that the The rejection procedures must be completed
part was produced by a manufacturer for all aeronautical parts failing to meet the
holding an FAA Approved Production In- receiving criteria described in Inspections
spection System issued under FAR 21, Procedures and Criteria paragraph.
subpart G.
Process Steps:
For materials that require materials certifica-
tion paperwork (materials used in aircraft inte- • When parts / material fail to meet the re-
riors, etc.) ensure that the appropriate paper- ceiving criteria described in Inspections
work (8110, 8130-3, etc.) is provided. Stock Procedures and Criteria paragraph. the
items such as AN hardware require proper receiving inspector will place the Part /
traceability (certificate of conformance, 8130, material in an inspection hold status along
etc.) as well. with an explanation of the reason for rejec-
tion.
INCOMING PARTS/MATERIALS
INSPECTORS: • It is the responsibility of the receiving In-
spector to ensure segregation of the part /
For all materials that have shelf-life expiration material from normal stock until disposition
dates, enter those dates into the computerized can be determined.
inventory control system after checking dates
for currency The receiving Inspector will notify the Director
of Maintenance of items requiring disposition.
RECEIVING INSPECTION REJECTION The Director of Maintenance will make a de-
PROCEDURES termination regarding disposition of the article
within 5 business days of notification.

DESCRIPTION OF PROCEDURES
BORROWED PARTS TRANSACTION
The Receiving Inspection/Rejection Procedure
is for the purpose of providing notification to If a serviceable component is removed from
appropriate personnel and regulatory agen- an aircraft or a major component that is out of
cies, if applicable, that an item received and service, the following procedures are used:
inspected per "Incoming Parts/Materials In- • Before removing a component to install on
spection Criteria" has been found to be unsat- a different aircraft, the component must be
isfactory. functional tested for proper operation, if
possible. After removing the component it
INSPECTION RESPONSIBILITY will be visually inspected for defects,
The inspection rejection process is the re- proper identification and any other inspec-
sponsibility of the Director of Maintenance tions required by the parts manufacture
who may delegate completion of the process before installing the component. If the
to any appropriately trained Inspector; how- component is life limited the time in serv-
ever, such delegation does not relieve the Di- ice will be recorded on the serviceable tag.
rector of Maintenance of the overall responsi- If the component has a manufacture's
bility. tracking card it will be completed and at-
tached to the serviceable tag and attached
to the component until it is installed.

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GENERAL MAINTENANCE MANUAL
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• The mechanic/repairman removing the Aircraft Maintenance Log. The tag is


component completes the SERVICEABLE placed in the permanent records with an
parts tag. Include all applicable data such explanation that it is a loaner.
as aircraft registration number or major
“Installed number two inverter bor-
component identification number to iden-
rowed from N7885G. P/N 22324456,
tify where component originated.
S/N 1199339483. John Adams, A&P
• An entry is made on the Aircraft Mainte- Cert. 175545887.”
nance Log stating which item was re-
• When the part is returned to the original
moved identified by part number, serial
aircraft the reverse of the entries and tags
number and reason for removal.
is completed. It is not acceptable to simply
“Removed serviceable number two place the tag aside and wait to return the
inverter for use on loaner aircraft, loaned item, as that may not happen for a
N4452P. P/N 22324456, S/N number of reasons. This would generate a
1199339483. John Adams, A&P Cert. paperwork mismatch and the tag would
175545887.” not have followed the item to the new air-
craft.
• The mechanic installing the component on
the loaner aircraft completes the remaining
applicable areas of the serviceable parts
tag and enters the pertinent data to iden-
tify the source of the component on the

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GENERAL MAINTENANCE MANUAL
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MAINTENANCE

TABLE OF CONTENTS
PARAGRAPH PAGE

MAINTENANCE CATEGORIES...................................................................... 1
REMOVAL OF ALL PROTECTIVE COVERS ON SENSORY PORTS ............ 2
STORAGE OF AIRCRAFT.............................................................................. 2
MAINTENANCE CHECK FLIGHTS................................................................. 3
TRANSFER OF RECORDS ............................................................................ 4
BRIDGING INSPECTION RECORDS ............................................................. 4
FAA ACCESS TO RECORDS......................................................................... 5
WEIGHT & BALANCE..................................................................................... 5

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GENERAL MAINTENANCE MANUAL
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MAINTENANCE

MAINTENANCE CATEGORIES In the event of a conflict between the Aero Air


procedures outlined in this manual and FAA
GENERAL
Regulations, the FAA Regulations will prevail.
Aero Air’s General Maintenance Manual di-
vides maintenance practices into different The maintenance administrative functions out-
categories corresponding to the required lined in this manual are applicable to mainte-
maintenance actions outlined in this manual. nance and inspections performed by both
The categories are: Aero Air employees and contract personnel.

• Scheduled Maintenance;
SCHEDULED MAINTENANCE
• Unscheduled Maintenance; Scheduled maintenance such as discrepan-
• Preventative Maintenance; cies, letter checks, and inspections of air-
frame, engines, and components are recorded
• Major Alterations and Repairs; using the inspection tracking forms and the
• Maintenance Practices; AML.
• Inspections.
UNSCHEDULED MAINTENANCE
The Director of Maintenance is responsible for
the maintenance, preventative maintenance, Unscheduled maintenance is performed in
alterations and major repairs of Aero Air’s air- accordance with the instructions in this man-
craft including airframes, engines, appliances, ual. In some cases such as lightening strikes,
emergency equipment and parts. overweight landings and engine changes, pre-
printed worksheets are available. All un-
The Director of Maintenance is responsible for scheduled maintenance must be recorded in
the inspection of any maintenance, preventa- the maintenance log with a cross reference to
tive maintenance, alterations and major re- the approved data used in the performance of
pairs of the Aero Air aircraft including air- the inspection.
frames, engines, appliances, emergency
equipment and parts. Procedures may be copied from the appropri-
ate section of the maintenance manual and
These responsibilities will be executed in ac- the mechanic performing the check initiates
cordance with the applicable manufacturers' each step. These procedures are then at-
maintenance manuals, FAA Regulations and tached to the AML.
FAA accepted/approved Aero Air manuals.
The efficient planning, scheduling and control- PREVENTATIVE MAINTENANCE
ling of the flow of company aircraft through Preventative maintenance is a series of pre-
maintenance facilities is basic to the overall scribed maintenance actions performed to
maintenance plan. maintain an aircraft structure, system, assem-
bly, item or component in serviceable and air-
worthy condition.

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MAJOR REPAIR OR ALTERATIONS REMOVAL OF ALL PROTECTIVE


The Director of Maintenance will determine if COVERS ON SENSORY PORTS
the repair or alteration is a major or minor It is maintenance manual practice to identify
modification based on aircraft specifications sensory ports with a red streamer and “Re-
issued by the FAA and FAR Part 43 Appendix move Before Flight” notification. However,
A. during maintenance, painting and pressure
Major repair and alterations will be recorded washing, these tags may be omitted.
on FAA Form 337. Certified repair stations
After each aircraft cleaning or maintenance,
may use their work order form to record major an inspection of all static ports, pitot tubes and
repairs in accordance with FAR 43 Appendix or any other aircraft sensory probe shall be
B. performed for tape, moisture resistant paper,
All major repairs and alterations must be per- or covers.
formed using FAA approved data including but
not limited to Type Certificate Data Sheets,
AIRCRAFT CLEANING
Aircraft Specifications, Supplemental Type
Certificates, Airworthiness Directives, FAA The aircraft cleaning procedures are located
Field Approval (FAA Form 337), Manufac- in the Aircraft Maintenance Manual.
turer’s FAA Approved Data, Designated Engi- WARNING: A careful inspection of all static
neering Representative Approved Data with ports, pitot tubes and any other aircraft sen-
FAA Form 8110-3 Statement of Compliance, sory probes shall be made to ensure the sen-
Designated Alteration Station Approved Data sory ports are free and clear of coverings or
and Appliance Manufacturer’s Manuals. debris.
WARNING: Incidents have occurred when
MAINTENANCE PRACTICES
clear tape has been used to blank pitot-static
Procedures for maintenance, preventive main- ports. Examine each port closely to ensure
tenance, servicing and inspections for our air- that blockages are completely removed before
craft are located in the Aircraft Maintenance flight. The use of clear tape for blanking pur-
Manuals (AMMs). If the procedures cannot be poses is not approved by Aero Air.
located in these manuals, the procedures
used shall be those set forth in the Proce-
dures Document chapter of the General Main- STORAGE OF AIRCRAFT
tenance Manual. When a decision is made to store an aircraft,
the Director of Maintenance shall consult with
INSPECTIONS the Director of Operations to determine the
type of storage required. The program estab-
Inspections are specific maintenance checks
lished for storage will be determined in accor-
designed to detect unsatisfactory conditions
dance with the Manufacturer’s Manuals and
and/or discrepancies in:
Aero Air’s CAMP Program.
• Internal or external structure;
Maintenance shall prepare the storage pack-
• An item, component or assembly; age and schedule the initial storage tasks in-
• Engine installation or sub-system. cluding any required repetitive checks. The
Director of Maintenance shall be responsible

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GENERAL MAINTENANCE MANUAL
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for accomplishing the requirements of the nance and the Director of Operations or a
storage package. designee.
When a decision is made to return the aircraft The Director of Maintenance determines when
from storage, the Director of Maintenance a maintenance flight is required; however, a
shall identify the required maintenance tasks maintenance flight to verify airworthiness of
and inspections. The work requirements shall the following items is mandatory:
include, but not be limited to the performance
of required inspections, AD’s, SB’s, CPCP’s, ENGINES
SSID’s, DMI’s and any other open items. It is
the responsibility of the Director of Mainte- A maintenance check flight shall be accom-
nance to prepare the work package for com- plished following the replacement, major re-
pliance. pair or rigging change of one or more engines.
Maintenance check flight rules apply equally
MAINTENANCE CHECK FLIGHTS to overhauled, repaired, loaner or replacement
engines installed on Aero Air aircraft.
The purpose of a maintenance check flight is
to verify and document the airworthiness and
flight characteristics of the aircraft and/or air- AIRFRAME
craft engines, appliances, etc. after they have A maintenance check flight is required after
undergone maintenance, repair, alteration or replacement of any major flight control sur-
replacement. face, such as flaps, ailerons, elevators, rud-
der, wing, vertical fin or horizontal stabilizer.
Prior to accomplishing a maintenance check
flight, the assigned flight crew shall be briefed
by the Director of Maintenance, or a designee, MAJOR COMPONENTS
on the conditions and reasons for the flight A maintenance check flight is required when-
and how the performance or flight characteris- ever a complete system or assembly consist-
tics of the aircraft may have been affected. ing of several units or sub-units that if improp-
Maintenance check flights shall be conducted erly installed, repaired or overhauled might
subject to the following limitations: affect the airworthiness of the aircraft or reli-
ability of that system (landing gear, pressuri-
• Essential crew only; zation system).
• VFR weather conditions; The Pilot-in-Command accomplishing the
• During daylight hours; maintenance check flight completes the action
section in the AML. The Airworthiness Re-
• Upon completion of the maintenance flight, lease shall be accomplished in accordance
the aircraft is returned to the appropriate with this manual.
maintenance personnel so the proper AML
entries can be accomplished;
MAINTENANCE LOG ENTRIES
• No maintenance flight may be accom-
plished with cargo or passengers on A request for a maintenance check flight
board; should be entered as an open item on the
AML. The following is an example:
• Maintenance flights must receive prior
authorization from the Director of Mainte-

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GENERAL MAINTENANCE MANUAL
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“Aircraft requires maintenance check flight to 337 or a work order as appropriate in ac-
determine correct rigging of right aileron.” cordance with FAR 43 Appendix B;
Followed by the signature of the Director of • Airworthiness Directive Status and Service
Maintenance or his designee. Bulletin Status records must be main-
tained and recorded as required by this
Upon completion of the check flight, the fol-
manual.
lowing statement example clears the log:
“Maintenance check flight
DOCUMENT REVIEW DURING TRANSFER
completed satisfactorily.”
The coordination on the transfer of mainte-
If there are still issues or concerns then the nance records can be very complex, whether
pilot shall make notations on the maintenance we are accepting an aircraft or transferring
log. one of ours to another operator. Generally, we
will want several days available, with the re-
TRANSFER OF RECORDS cords, to go through the detailed items listed
herein.
The following records are retained and trans-
ferred with the aircraft at the time of sale: That generally will require having records laid
out on tables and carefully reviewed for accu-
• The total time in service for the airframe racy, completeness and links to other docu-
and each engine as recorded on the AFL; ments, tags, work orders, etc. There are com-
• The current status of life-limited parts of panies we may hire that have specialists to go
each airframe, engine and appliance as through the records and perform some sort of
recorded in the Computerized Aircraft an acceptance/transfer report.
Maintenance System Historical Record • When computer records are being trans-
and other historical documents; ferred, ensure that both parties have soft-
• The time since last overhaul of each item ware capable of reviewing and retrieving
installed on the aircraft which is required to maintenance histories and records.
be overhauled on a specified time basis as
recorded in the Computerized Aircraft BRIDGING INSPECTION RECORDS
Maintenance System Historical Record
and other historical documents; It usually will be necessary to create a “bridge”
between the inspection records from one
• The identification of the current inspection company to that of another. This too will re-
status including the time since the last in- quire planning and coordination and, in some
spection required by the inspection pro- cases, will take several weeks, or more, to
gram under which the aircraft and its ap- complete the process, review for accuracy
pliances are maintained as recorded in the and then ensure, when we receive an aircraft
Computerized Aircraft Maintenance Sys- inspection records set, that we are fully in
tem Historical Record; compliance with the inspection program.
• A list of current major alterations and ma- • Identify the inspection program structure
jor repairs to each airframe, engine and on both the sending and receiving end of
appliance is maintained under separate the transaction;
cover entitled "Major Alterations and Major
Repairs". This list will include an FAA form

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• Make at least a partial printout of the in- gravity positions. This is normally accom-
spection program the aircraft is currently plished during a scheduled inspection.
under and use that printout as the tem-
It is the responsibility of the Director of Main-
plate to design the bridge to the new re-
tenance to monitor and record all weight
cords;
changes affecting the aircraft.
• When deemed necessary, use the MPD to
When the accumulated changes to the operat-
determine what, if any, maintenance
ing or basic weight and/or center of gravity
events are due, overdue, or coming due
position exceed plus or minus one-half of one
within the next 30-90 days;
percent (1/2 of 1%) of the maximum landing
• The operator releasing the aircraft may weight or of the Mean Aerodynamic Cord re-
have had extensions on hours or cycles spectively, the loading data must be revised to
approved by their FAA office for that air- reflect the changes.
craft while it was being operated and
The aircraft will be weighed at any additional
maintained by them. But when the aircraft
times required by the manufacturer.
comes to us, these extensions of times
and cycles are no longer valid unless reaf-
firmed by our FAA office and so listed in AIRCRAFT WEIGHING POLICY
our Operations Specifications. Review the weighing instructions in the aircraft
AFM or weight and balance manual and de-
FAA ACCESS TO RECORDS termine if the aircraft has been weighed within
the past 36 months.
FARs require maintenance records be made
available for inspection by the FAA or a repre- NOTE: An aircraft may be reweighed if a
sentative of the NTSB. reweigh is due within 90 days.

Maintenance records are maintained at Aero The aircraft shall be weighed according to the
Air’s principal maintenance base unless oth- manufacturer’s instructions to determine the
erwise approved by the Director of Mainte- new weight and center of gravity. Weight and
nance. If these records are maintained at any balance information is recorded using ap-
location other than the principal maintenance proved forms from the company performing
base, this information shall be made known to the task.
the FAA, the NTSB and others that may re- The Director of Maintenance will ensure that
quire access to the maintenance records. weight and balance information is properly
If the FAA request records that are not a the recorded and controlled. Weight and balance
Aero Air’s principal maintenance base, Aero information will be disseminated as follows:
Air will have the required documents for- • Airplane Flight Manual;
warded to Aero Air principle maintenance
• Aircraft Inspection Program;
base in a time that is acceptable to the FAA or
NTSB. • Software used by the crewmembers, dis-
patch and flight operations personnel;
WEIGHT AND BALANCE • Permanent aircraft records.
The aircraft is weighed at least every thirty-six
(36) calendar months to determine the aircraft
empty weight and corresponding center of

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GENERAL MAINTENANCE MANUAL
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WEIGHING SCALES agency within one year prior to the weighing


Only approved scales shall be used for weigh- of any Aero Air aircraft.
ing Aero Air aircraft. The scales must be
properly calibrated and operated in accor- COMPUTING AIRCRAFT
dance with the manufacturer's instructions. WEIGHT AND BALANCE
NOTE: Aircraft scales must have been cali- Crewmember procedures for computing the
brated by the manufacturer or other certifying aircraft weight and balance for any given flight
are located in the operations manual.

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MECHANICAL IRREGULARITIES

TABLE OF CONTENTS
PARAGRAPH PAGE

MECHANICAL IRREGULARITIES .................................................................. 1


FAR 135.179 MINIMUM EQUIPMENT LIST.............................................. 1
MEL DEFERRED DISCREPANCY ................................................................. 2
RETURN TO SERVICE WITH INOPERATIVE ITEMS .................................... 3
CORRECTIVE ACTION .................................................................................. 4
PLACARDING................................................................................................. 5
RVSM COMPLIANCE ..................................................................................... 5

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MECHANICAL IRREGULARITIES

MECHANICAL IRREGULARITIES General Maintenance Manual. The MEL De-


GENERAL ferred Discrepancy, form 86-415, is used to
track open MEL deferred items.
Federal Aviation Regulations require that the
Pilot-in-Command shall enter, or have en- The MEL does not include every item of
tered, each mechanical irregularity occurring equipment or system in the aircraft. When a
during flight time. Each irregularity (discrep- component or system is not specifically listed
ancy) noted by the flightcrew or a mechanic is in the MEL, the component or system must be
recorded on the AML at the end of that flight. operative.
Instructions for recording discrepancies are If a question arises regarding an interpretation
contained in the Maintenance Recording of MEL items, assistance shall be obtained
chapter. from the Director of Maintenance or the Direc-
Regulations require that prior to each flight, tor of Operations.
the Pilot-in-Command shall determine that An item that is inoperative, but required by
each discrepancy has been properly cleared special flight conditions, shall be repaired be-
or deferred. fore operating in those conditions.
The aircraft must never be flown in an unair-
worthy condition. The following procedures MINIMUM EQUIPMENT LIST (MEL)
are designed to assist the flight crew and
maintenance department in determining if an FAR 135.179
inoperative or defective item leads to an un- Aero Air has an approved Minimum Equip-
airworthy condition. ment Lists (MEL) for our aircraft. The docu-
Additionally, procedures are included for re- ment is prepared using acceptable factory or
leasing an aircraft for further flight with an in- local procedures and, when able, by refer-
operative or defective item. ences to a factory procedures guide for the
aircraft. The document includes an Admini-
stration section, a MEL Main Body specific to
AIRCRAFT DISCREPANCIES
the aircraft and the procedures section. In
All discrepancies may be categorized as fol- some MELs, the (O) and (M) procedures, if
lows: brief, are embedded into the main body
GROUNDED: This category always requires document and there is no supplemental pro-
maintenance corrective action before further cedures document.
flight. The Minimum Equipment List for an aircraft is
DISPATCH PER THE MEL: Under this cate- used to determine whether flight may be con-
gory, if there is a provision in the MEL for air- tinued with certain required items or compo-
craft continued use with the item being inop- nents inoperative.
erative; the item may be deferred in accor- The aircraft must be operated under all appli-
dance with procedures in the MEL and the cable conditions and limitations contained in

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

the MEL. Systems and components not listed agement is responsible for determining
in the MEL must be operative. whether changes in the flightcrew training
program will be required to accommodate
One copy of the approved MEL is maintained
MEL changes.
in the aircraft for use by the flight crew and
line maintenance. The Master copy of the
MEL is maintained by the Director of Opera- MEL DEFERRED DISCREPANCY
tions.
When an item of equipment malfunctions, an
The Director of Maintenance is responsible for entry shall be entered in the AML. The item
maintaining the MEL. MMEL revision notices must be repaired or deferred in accordance
are transmitted from the FAA, by either email with the MEL on the MEL Deferred Discrep-
or a postcard notification system. ancy, form 86-415, or other approved means
acceptable to the FAA prior to further opera-
When notified of changes to the MMEL, the
Director of Maintenance reviews the revision tion.
and determines applicability. The AFL has an area where an AML may be
referenced by its serial number. If a discrep-
A numbered MMEL change, such as from Re-
ancy is recorded on the AML and deferred in
vision 6 to Revision 7 requires a change to the
accordance with the MEL, “MEL” shall be en-
company MEL. However, a small letter
tered in the box to the immediate right of the
change, such as from Revision 7b to 7c re-
AML serial number. These references must be
quires a change only if the revised material is
carried forward to each new AFL until the MEL
applicable to Aero Air aircraft.
item is corrected and then a date is entered in
The Director of Maintenance reviews the the most current box to indicate that the item
MMEL documents to determine the best has been cleared.
means of complying with the requirements of
the (M) Maintenance procedures.
The (O) procedures must be coordinated with
the Director of Operations. The (M) proce-
dures are researched and procedures estab-
lished by the Director of Maintenance. In
many cases, the procedures used in the MEL
will be derived from the MEL planning docu-
ment produced by the manufacturer.
Proposed changes to the MEL are submitted
to the FAA within 45 days of a change notifi-
cation. FAA-approved changes to the MEL MAINTENANCE REVIEW OF ENTRIES
shall be copied and distributed to the manual
holders in accordance with the procedures in A mechanic or inspector shall review and
this manual. The Director of Operations shall make corrections, if necessary, on the AML or
maintain the master FAA-approved MEL the MEL Deferred Discrepancy form to ensure
documents. that the proper MEL ATA reference has been
identified and that the times and dates are
Changes to MEL (O) and (M) procedures may correct.
require additional training. Operations man-

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

If a correction is necessary to the MEL De- COMPLETION OF THE MEL DEFERRED


ferred Discrepancy form, a new form shall be DISCREPANCY FORM
initiated. Put the following note in the discrep- Instructions for the completion of this form are
ancy block before describing the discrepancy: located on the backside of the copy in the
“Corrected entries from superceded form” Forms chapter. Entries either may be entered
by a flight crewmember or qualified mechanic;
MEL EXTENSIONS however, it is the responsibility of the Pilot-in-
Command to ensure that all entries are com-
The General Operations Manual (GOM) con-
tains procedures for obtaining extensions to plete and accurate.
MEL time limits when non-availability of parts
DISPOSITION OF THE MEL DEFERRED
or other reasons preclude the completion of
DISCREPANCY FORM
repairs. If granted relief to extend an MEL
item, the GOM may specify the conditions and White (top): Retained in the aircraft for at least
limitations under which an MEL item maybe thirty (30) days after the discrepancy has been
extended. Generally, this is for shortage of corrected and cleared. This form is forwarded
parts, or items that only the factory can fix or with the original AML as part of the permanent
related items. aircraft records.

When authorized to extend a time limit, Aero Yellow (middle): Retained in the aircraft until
Air shall comply with the reporting require- the discrepancy is corrected and cleared. It is
ments to the FAA. All MEL extensions are then removed and forwarded to maintenance.
tracked according to the date of original defer- Pink (bottom): Removed and forwarded to
ral. maintenance for tracking the discrepancy
NOTE: A deferral not covered by the GOM while it is uncorrected.
may be granted by the FAA. NOTE: All three copies (white, yellow, pink)
should be stapled together and filed with the
TRACKING DEFERRED MEL ITEMS permanent aircraft maintenance records.
The Director of Maintenance maintains the
Deferred Maintenance Item Master List, form
80-577, for our aircraft.
RETURN TO SERVICE WITH
INOPERATIVE ITEMS
GENERAL
The Director of Maintenance, or a person as- An aircraft may be approved for Return to
signed to track maintenance on our aircraft, Service in the various configurations allowed
reviews the list of currently uncorrected dis- by the MEL. If an item is marked with an (O)
crepancies to determine the progress on ei- or (M), the applicable procedure is described
ther parts or service availability. in the Remarks column of the MEL.
Deferred MEL items are logged into the FOS The MEL is designed to provide relief for indi-
tracking system and removed once complied vidual failures in non-related systems. In the
with. event of multiple failures, even though relief is
provided for each, agreement on the advis-
ability of continued flight should be achieved
by the Pilot-in-Command and the Director of
Maintenance.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• Enter the signature and certificate or Re-


WARNING: Consideration of the interrelation- pair Station number in the Mechanic Sig-
ship of the discrepancies and good judgment nature area of the AML.
must be exercised by personnel authorized to
approve an aircraft for Return to Service. It is the responsibility of the Pilot-in-Command
to ensure that the aircraft is not flown past the
Action should be taken to ensure that no sec- time listed in the "Required Repair Date" of
ondary hazard could be introduced by an in- the MEL Deferred Discrepancy form.
operative item. This action may include dis- All (O) procedures in the remarks column of
connecting and securing lines or electrical the MEL (if applicable) are to be complied with
connections, deactivating and securing circuit prior to each flight until the discrepancies are
breakers, securing valves or switches in a corrected and removed from the MEL De-
specific position or inspecting a system or unit ferred Discrepancy Form.
for cause or mode failure.
Before an aircraft is approved for Return to
A careful review shall also be made to ensure Service where no Aero Air maintenance per-
such action does not conflict with flight emer- sonnel are available, the Director of Mainte-
gency procedures or Airworthiness Directives. nance or a designee may authorize a qualified
When the indicating portion of an aircraft sys- maintenance person to accomplish the main-
tem or component is malfunctioning, it may be tenance procedures via a telephone confer-
necessary to initiate troubleshooting proce- ence.
dures to determine that the fault exists in the
indicating system and not in the aircraft sys- CORRECTIVE ACTION
tem or component prior to utilizing MEL defer-
ral procedures. It is not the intention of the MEL to permit in-
definite operations with an item that is inop-
Prior to maintenance being accomplished by erative. It is the policy of Aero Air to correct
contract personnel or organizations, the Direc- deferred discrepancies as soon as procure-
tor of Maintenance shall determine whether ment of parts, special tools or facilities allow.
they are suitable and qualified. If personnel or
an organization is not suitable or qualified to Uncorrected deferred items must be corrected
perform the maintenance, then repair or re- within the times specified by the repair interval
placements cannot be made. designator (A, B, C or D) as specified in the
MEL.
Prior to an aircraft being approved for Return
to Service, the following procedures must be The Director of Maintenance is authorized to
accomplished: approve an extension to the repair interval for
Category B or C items for the following rea-
• Determine whether maintenance actions sons:
are required in addition to procedures re-
quired by the MEL, Parts, supplies or special tools are not avail-
able to perform repairs.
• Ensure prevention of secondary hazards,
• In this case, a firm delivery date for the
• Comply with the (M) procedure in the Re- parts, supplies or special tools will be ob-
marks column of the MEL if applicable, tained.

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GENERAL MAINTENANCE MANUAL
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• When the parts, supplies or special tools ately adjacent to the defective instrument,
are received, the Director of Maintenance control, switch or device.
will schedule the repairs as soon as prac-
• Place the ATA page and item number,
ticable.
date and initials on the sticker. Example:
Factors beyond the control of Aero Air.
• A statement containing all pertinent infor-
mation, including the scheduled repair
date shall be prepared and a copy at- 21-5.1
tached to the MEL Deferred Discrepancy
form. 04/02/01
SB
• The Director of Maintenance shall notify
our FAA Inspector of each time extension Actual sticker may vary, but contains the
within twenty four (24) hours of such an
same information.
extension.
• After repairs have been made, the person
RVSM COMPLIANCE
approving the aircraft for return to service
shall complete the MEL Deferred Discrep- If the aircraft is approved for RVSM operations
ancy in accordance with the instructions in under approved Operations Specifications
this chapter. granted by the FAA, then there are certain
maintenance discrepancies, which may render
the aircraft RVSM non-compliant.
PLACARDING
MEL items will be placarded in accordance RVSM DOCUMENTATION
with the current MEL procedures when re- The maintenance and inspection issues sur-
quired. rounding RVSM items are also contained in
It is the PIC’s responsibility to review the open the Aircraft Specific document for each air-
MEL items and determine what operational craft.
limitations may apply to each flight segment,
as some may apply only to IFR or night only RVSM GO-NO STATUS
operations and to other flights even on the When RVSM compliance is required, the air-
same day. craft logs have an RVSM status box. Each
discrepancy must be reviewed for its effect on
When an inoperative item is designated to be
the RVSM status of the aircraft. Once a dis-
placarded, it shall be placarded as follows:
crepancy has been reviewed and handled ac-
• Remove a placard (gummed sticker) and cording to the RVSM program, then one of the
place it in the position specified in the status boxes must be checked. Any No-Go
MEL. When the position is not specified, status items will cause the aircraft to be re-
the placard shall be placed on or immedi- stricted from RVSM operations.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

REQUIRED INSPECTION ITEMS

TABLE OF CONTENTS
PARAGRAPH PAGE

FAR 135.427(b) REQUIRED INSPECTION ITEMS (RIIs)........................... 1


INDIVIDUAL RII STEP IDENTIFICATION ....................................................... 1
FAR 135.429 DESIGNATION TO PERFORM RII INSPECTIONS .......... 3
FAR 135.429 REQUIRED INSPECTION ITEM AUTHORIZATION
(Form 80-551)................................................................... 3
LIST OF AUTHORIZED INSPECTION PERSONNEL (Form 80-552) ............. 3
LIMITED AUTHORIZATION TO PERFORM MAINTENANCE......................... 3
BUY-BACK PROCEDURES............................................................................ 4
INSPECTION STAMP CONTROL................................................................... 4
LISTING OF REQUIRED INSPECTION ITEMS BY ATA CODE ..................... 5

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

REQUIRED INSPECTION ITEMS

REQUIRED INSPECTION ITEMS The following items will be identified as RII


steps within a procedure.
FAR 135.427(b)
Prior to release of an aircraft for flight, the • Torque procedures
Federal Aviation Regulations require an in- • Gear swings
spection of alterations and repairs. Other spe-
cific inspections are required when the failure • Flight control balancing
of a component, which was repaired, could • Cable tension adjustments
endanger the safe operation of the aircraft.
• Installation of safety devices (safety wire,
The items requiring these specific inspections
are referred to as Required Inspection Items cotter pins, turn buckle clips)
(RII). Required Inspection Items are applica- • Sealing of pressure vessel
ble only to aircraft maintained under a Con-
• Required pressurization checks
tinuous Airworthiness Maintenance Program
(i.e., only 10 or more aircraft listed in our Op- • Prior to close of panels or areas
erations Specifications). Required Inspection
• Interior installations
Items must be inspected by a qualified me-
chanic who is authorized by the Director of • Before finishes are applied (major repairs,
Maintenance in accordance with instructions alterations)
outlined in this chapter. Each step will be identified with “RII” and
It is the responsibility of the Director of Main- completed IAW this manual.
tenance to identify Required Inspection Items
(RII) when maintenance is performed. WORK CARDS AND FORMS
All items listed in the aircraft-specific inspec- An RII item is not a factory-identified item. RII
tion program as Required Inspection Items items are identified by the Director of Mainte-
must be identified and cleared as outlined in nance
this chapter. However, at the discretion of an
authorized mechanic, an item not on the list Each required inspection item is identified in
may also be designated as RII item, in which the FOS tracking system with an "RII" next to
case the same procedures apply. the tracking code.
The Director of Maintenance reviews the
INDIVIDUAL RII STEP IDENTIFICATION maintenance work cards and inspection forms
Each RII maintenance or inspection procedure and marks each item with an "RII" for items
will be reviewed and individual steps within that are required inspection items.
that procedure will be identified as inspection Additionally the Director of Maintenance will
steps. review each RII item's steps and identify indi-
vidual steps that require RII inspection before
continuing to the next step. The procedures

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

for identifying these steps are within this chap- • When performing an inspection on an RII
ter, see “Individual RII Step Identification”. item, the inspector performing the inspec-
tion shall:
During maintenance, squawks will be re-
viewed by the Director of Maintenance or their  Check for proper installation of the
delegate prior to working to identify any addi- item being inspected including checks
tional Required Inspection Items. Any addi- for proper safeties, clearances, tech-
tional RII items will be marked with an "RII". niques, use of materials, etc;
Once the item is identified as an RII item it is  Ensure the correct part and correct in-
inspected in accordance with the instructions stallation procedures are used;
contained in this chapter.
 Ensure all operational, functional or
NDT tests are performed in accor-
dance with the instructions required by
the maintenance manuals and that
INSPECTION METHODS these tests are performed and re-
corded by qualified personnel.
The RII inspector shall use the same inspec-
tion methods and procedures as the first in- Persons other than the Director of Mainte-
spector to ensure there is a uniform and com- nance cannot countermand the decision of an
plete inspection of the work being accom- Inspector on a Required Inspection Item. A
plished. countermanded decision must be in writing,
include the reason for the countermand and
Inspections are made while the work is in pro- be made a permanent part of the maintenance
gress as well as after completion. work package. This action relieves the Inspec-
tor of all responsibility for that item.
RII SPECIFIC POLICY Prior to returning an aircraft to service an
When an item has been determined to be a authorized inspector must inspect all Required
Required Inspection Item, the following ap- Inspection Items.
plies:
If an item has not been completed to the In-
• No person performing an RII inspection spector's satisfaction, the inspector will print
will perform On-the-Job training on the "unsatisfactory" in the inspector sign-off box.
task that person is inspecting; The procedures for Buy-Back are then fol-
• No person may be assigned to inspect lowed.
work that they have performed; Required Inspections are performed by FAA
• No person may be assigned to perform RII Repair Stations, authorized Aero Air mechan-
inspections unless properly trained, quali- ics, contract mechanics, or other operators
fied and authorized to perform the inspec- that perform RII inspections of similar equip-
tions by the Director of Maintenance; ment under the inspector’s authorization.

• Any person performing an RII inspection is While performing RII inspections for Aero Air,
under the direct control of a inspection inspectors must follow the procedures outlined
unit; in this manual and must be authorized by the
Director of Maintenance.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

It is the responsibility of the Director of Main- company mechanic is and they are listed on
tenance to determine whether the contract our list of RII inspectors according to proce-
maintenance organization: dures in this chapter.
• Is adequately equipped to perform the in-
tended work.
REQUIRED INSPECTION ITEM
AUTHORIZATION
• Follows the procedures outlined in this
manual. FAR 135.429

• Maintains a current list of persons trained, The Director of Maintenance completes the
qualified and authorized to perform RII in- Required Inspection Item Authorization, form
spections. These persons must be identi- 80-551, for each mechanic authorized to per-
fied by name, occupational title and the in- form inspection functions on a specific aircraft
spections each is authorized to perform. type.

• Notifies, in writing, each person authorized This form indicates the type of aircraft and
to perform RII inspections and ensures lists any limitations the Inspector has regard-
that they are aware of their responsibili- ing inspection functions and RII items. The
ties, authorities and limitations. Inspector signs the form acknowledging the
responsibilities and limitations of inspection
If an RII inspection is required at a mainte- functions and RII items.
nance facility not previously authorized for
Aero Air use, the Director of Maintenance may Form 80-551 is maintained with the training
authorize an individual at the facility to per- records of the Inspector and is retained for a
form RII inspections provided the facility has period of one year following termination of the
properly trained and qualified personnel. authority.
When the inspectors assigned to the contract
facility have been trained and qualified, the LIST OF AUTHORIZED INSPECTION
facility may be added to the list of authorized PERSONNEL
repair facilities. FAR 135.429
The List of Authorized Inspection Personnel,
DESIGNATION TO PERFORM RII form 80-552, form contains the names of the
INSPECTIONS designated Inspector, his/her certificate num-
FAR 135.429 ber, signature of the Director of Maintenance
and type of RII inspections authorized.
Aero Air mechanics, who are authorized to
perform unsupervised maintenance actions on LIMITED AUTHORIZATION TO
Aero Air aircraft and who hold at least an A&P PERFORM MAINTENANCE
certificate, may be designated to perform in-
spection activities. RII inspection activities are (UNSCHEDULED MAINTENANCE, ONE TIME
under the supervision of the Director of Main- AUTHORIZATION)
tenance.
If no designated RII Inspector is available at
Contractors: We may designate specific in- the location where maintenance is to be per-
spection personnel at a contract maintenance formed, a mechanic at the location may be
facility to perform RII functions on our aircraft. designated by the Director of Maintenance to
These persons are designated the same as a perform these duties. The Director of Mainte-

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

nance must ensure that the designated per- factory" discrepancy annotation will be made
son is qualified and current to perform the RII in the maintenance log.
inspection on our aircraft. The data presented
The RII Inspector identifies the new discrep-
as proof of currency is to be entered on form
ancy as an RII item and describes the proce-
80-100. He must also ensure that any ap-
dures, which are required to be accomplished
proved data used for the inspection is current.
prior to clearing the original RII item.
Upon RII approval, the Limited Authorization
To Perform Maintenance, form 80-100 will be
completed by the Director of Maintenance and INSPECTION STAMP CONTROL
forwarded to the facility or mechanic that will
Personnel authorized to perform inspections
perform maintenance or conduct limited RII
of work performed, may have the person’s ini-
activities. The Director of Maintenance shall
tials and the number of the inspection stamp
coordinate directly with the designated me-
recorded. Inspection personnel may use either
chanic authorized as a One-Time RII Inspec-
an inspection stamp or initials in the manner
tor. The RII Inspector may perform all func-
as recorded on the Company Signature Log,
tions authorized in the written designation.
form 70-725.
NOTE: This designation terminates in accor-
dance with the written authorization.

BUY-BACK PROCEDURES
If an RII inspector has found that an item of
work performed is unsatisfactory, an "unsatis-

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

LISTING OF REQUIRED INSPECTION ITEMS BY ATA CODE

USE THE FOLLOWING TABLE ONLY IF THERE IS NOT A SUPPLEMENTAL RII LIST IN
THE AIRCRAFT-SPECIFIC MAINTENANCE AND INSPECTION DATA SHEET
NOTE: Any maintenance supervisor, inspection supervisor or maintenance controller may classify
an operation not listed below as a RII requirement if there is reason to believe the working conditions
or skill level of the personnel involved justify the additional inspection.
NOTE: Any decision of an inspector or an RII designee regarding a RII cannot be countermanded by
any maintenance manager, supervisor, technician or maintenance control person, even if they are
an authorized RII designee.

Chapter 27 - Flight Controls Repair Installation


1 Rudder X X

2 Horizontal Stabilizers X X

3 Aileron X X

4 Wing Flap X X

5 Flight and Ground Spoilers X X

Dampers, control rods, cables, bell cranks


6 or any other unit of the flight control X X
system requiring control system rigging

7 All control rigging X X

Chapter 28 - Fuel Repair Installation


1 Fuel Cells X X

Integral Fuel Tanks


2 X X
(interior repairs only)

Chapter 32 – Landing Gear Repair Installation


Landing gear repairs or installations
1 X X
requiring rigging or gear swing

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Chapter 52 - Doors Repair Installation


Repairs or installations to pressurized
1 doors, latches and mechanisms requiring X X
rigging or pressurization checks.

Chapter 57 - Wings Repair Installation


Major repairs to wing panels and structure
1 which require a flight test per the X X
maintenance manual

Chapter 72 - Engines Repair Installation


Engine repairs or installations which
1 X X
require rigging adjustments

Major Repairs and Alterations ADJ/TEST REPAIR ALTER REPLACE INSTALL

Composite Repairs / Fairings /


A No Yes Yes No No
Radome / Structural Panels

Primary Structures including Fasteners


and Attachments – Major Alterations /
Repairs to Frames / Beams / Stringers /
B No Yes Yes Yes Yes
Skin Spar Web and Caps / Wing Skin /
Pressure Bulkhead Skin, Webs, Angles
and Cords

Overheat or fire Damage to any


C structure including Flight Controls and No Yes No No No
Engines

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

AIRWORTHINESS RELEASE

TABLE OF CONTENTS
PARAGRAPH PAGE

FAR 135.443 AIRWORTHINESS RELEASE ............................................. 1


LETTER OF AUTHORIZATION (Form 80-562) .............................................. 1

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

AIRWORTHINESS RELEASE

AIRWORTHINESS RELEASE tion, form 80-562, to indicate authorization to


perform an AW Release on a specific aircraft
FAR 135.443
by a certificated technician away from home
Applicability: Applies to Part 135 aircraft with station who is not part of a previously ap-
10 or more passenger seats. proved facility.
Federal Aviation Regulations require an Air- This form indicates authorization for the type
worthiness Release after maintenance, pre- of aircraft and any limitations on the mechanic
ventative maintenance or alterations have / inspector accomplishing the AW Release.
been performed on the aircraft. The mechanic / inspector signs the form ac-
Only an authorized mechanic can sign an Air- knowledging the responsibilities and duties of
worthiness Release for maintenance, preven- aircraft AW Release authority as outlined in
tative maintenance or alterations to the air- this manual.
craft. A pilot may sign an airworthiness re-
lease for the Portable Fire Bottle inspection COMPLETION OF THE LETTER OF
IAW Aero air’s Operations Manual. The re- AUTHORIZATION
lease is prepared in accordance with the pro- Instructions for the completion of this form are
cedures set forth in this manual. located on the back of the form in the Forms
By signing the release, the mechanic certifies chapter. Entries are to be accomplished by
the following: the Director of Maintenance or his delegate.
• The work was performed in accordance
with the requirements of this manual. AUTHORIZATION OF PERSONNEL TO
SIGN AN AIRWORTHINESS RELEASE
• An authorized person has determined the
work was satisfactorily completed and all A list of personnel authorized to complete an
required items were inspected. aircraft AW Release is maintained at our op-
erations and maintenance base. Form 80-552,
• No known condition exists that would ren- List of Authorized Inspection Personnel.
der the aircraft unairworthy and the aircraft
is in condition for safe operation. AIRCRAFT MAINTENANCE LOG
• All RII functions have been identified and RELEASE (AML)
completed in accordance with the proce-
dures outlined in the Required Inspection A certificated technician’s signature, cer-
Items chapter. tificate # and date constitutes a return to
service on the Maintenance Log Release.
LETTER OF AUTHORIZATION
The Director of Maintenance or an authorized
designee completes the Letter of Authoriza-

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LOG BOOK ENTRY AIRWORTHINESS RELEASE STATEMENT

The following statement must be used when releasing and aircraft for service after maintenance, re-
pair and non-routine items.

APPROVAL FOR RETURN TO SERVICE

(Company Name, Individual) certifies that the above identified aircraft/engine has been inspected
and repaired in accordance with Aero Air Continuous Airworthiness Maintenance Program (Cert.
O9IA003Y) and current FAR’s and is approved for return to service only for the work performed. Per-
tinent details are on file at this agency under the above work order.

Signed,__________________________ (Company Name, Individual), Certificate#_____________

The following statement must be used when releasing and aircraft for service after an Inspection.

APPROVAL FOR RETURN TO SERVICE

(Company Name, Individual) certifies that the above identified aircraft/engine has been inspected
and repaired in accordance with Aero Air Continuous Airworthiness Maintenance Program (Cert.
O9IA003Y) and has been determined to be in an airworthy condition per the requirements of FAR
91.409 (f)(1). Pertinent details are on file at this agency under the above work order.

Signed,__________________________ (Company Name, Individual), Certificate#_____________

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MAINTENANCE TRAINING

TABLE OF CONTENTS
PARAGRAPH PAGE

MAINTENANCE TRAINING ............................................................................ 1


CONTRACT TRAINING .................................................................................. 2
FAR 135.433 TRAINING RII ITEMS .......................................................... 2
TRAINING RECORDS .................................................................................... 2
TRAINING TIMES ........................................................................................... 3
MECHANIC TRAINING RECORD................................................................... 3

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GENERAL MAINTENANCE MANUAL
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MAINTENANCE TRAINING

MAINTENANCE TRAINING The accomplishment of recurrent training and


qualification requirements for mechanics is re-
GENERAL
corded and tracked for compliance by the Di-
All maintenance personnel are properly rector of Maintenance.
trained in the policies and procedures re-
quired to perform their duties. In the case of
mechanics holding an FAA certificate, there is TRAINING RECORDING
no specific training required beyond that re- All maintenance personnel are trained in the
quired for special tools or maintenance pro- contents and use of the General Maintenance
cedures and practices specific to certain air- Manual. This training is entered either on the
craft. Mechanic Training Record, form 80-572, or
other computer or printed records that are ac-
ceptable to the Director of Maintenance.
The Director of Maintenance may develop
training programs, manuals and other appli- COMPLETION OF THE MECHANIC
cable training material based on input from TRAINING RECORD
the manufacturers and the aviation industry.
A repair station’s FAA approved FAR 145 Only a qualified mechanic or inspector will
training program may be reviewed and ac- make entries in a training record. It is the re-
cepted by Aero Air for that facility. sponsibility of the Director of Maintenance to
ensure all entries are complete and accurate.
It is the responsibility of the Director of Main-
tenance to ensure all maintenance personnel
are adequately trained to perform their as- DISPOSITION OF THE MECHANIC
signed duties. TRAINING RECORD
The Director of Maintenance maintains
In-house training is accomplished to ensure
the mechanic training records.
that personnel are familiar with the proce-
dures outlined in this manual with respect to NOTE: Mechanic Training Records are main-
their assigned and authorized duties. tained as part of the mechanic's permanent
training records and maintained on file for at
All maintenance personnel receive recurrent
least two years after termination of employ-
training on our GMM procedures every twelve
ment.
months. Such training includes review, rein-
forcement and upgrade of all training in both
company procedures and aircraft technical REPAIR STATION AUTHORIZATION
subjects. If personnel or repair stations have Repair stations contracted to perform mainte-
not performed maintenance within the last 12 nance will designate a qualified person to
months, recurrent training will be performed oversee the maintenance on Aero Air aircraft.
at the next maintenance function. They should ensure that repair station person-
nel are trained on Aero Air manuals, policies,

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

procedures and forms. The Director of Main- with acceptable maintenance policies and pro-
tenance ensures the person designated is cedures.
fully trained and qualified to perform their du-
ties. TRAINING OVERSIGHT AND
At contract maintenance facilities, Aero Air AUTHORIZATION
shall train a supervisor on our manuals and The Director of Maintenance oversees the
procedures and he/she will ensure that me- training of RII inspectors. Training shall include
chanics used on Aero Air aircraft are properly identifying RII items, supervising the mainte-
trained or supervised. nance action, inspecting the work and ensuring
that the documentation is complete and accu-
CONTRACT TRAINING rate.

Mechanics are trained to factory standards The Director of Maintenance certifies the re-
when training is contracted to a manufacturer cords of inspectors that have been trained in
or a qualified training vendor. A copy of the RII procedures.
contracted training program may be added to RII inspectors receive annual recurrent training
our training program as a separate approval on RII procedures and policies. The recurrent
document. training does not have to be aircraft-specific.

ONE-TIME WORK AUTHORIZATIONS TRAINING RECORDS


The Vendor Services chapter contains poli-
The Director of Maintenance maintains training
cies and procedures for one-time mainte-
records on all maintenance personnel. The re-
nance and for determining if maintenance
cords include but are not limited to the follow-
was performed in accordance with the manu-
ing items:
facturer’s program, GMM and other mainte-
nance and inspection standards. • Authorizations issued by the Director of
Maintenance including:
TRAINING RII ITEMS  Required Inspection Item
Authorization, form 80-551,
FAR 135.433
The aircraft inspection program identifies Re-  Letter of Authorization, form 80-562,
quired Inspection Items. Mechanics author- • Completed copies of the Mechanic
ized to inspect these work areas must be Training Record, form 80-572,
qualified to perform the type of work (i.e.,
flight controls, engine controls, etc.) and be • A current copy of the employees
trained by the Director of Maintenance in RII Mechanic Master Training Record,
duties. form 80-573,

RII Inspectors must train the maintenance • A copy of the employee's mechanic
personnel on RII procedures prior to starting certificate,
work. • Copies of certificates issued for the
RII Inspectors’ duties are to inspect the com- completion of factory training,
pleted work to ensure it was satisfactorily ac-
complished and documented in accordance

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• Copies of any other authorizations or limi- MECHANIC TRAINING RECORD


tations issued by the Director of Mainte-
The Mechanic Training Record, form 80-572,
nance.
records maintenance training administered by
DISPOSITION OF MAINTENANCE Aero Air. Other training record forms may be
EMPLOYEE TRAINING RECORDS used if reviewed by the Director of Mainte-
nance and he/she ensures that the substitute
The Director of Maintenance will maintain forms capture the minimum information re-
employee training records and make them quired to ensure that a mechanic is properly
available for review. Copies of former em- trained and that their records are adequate to
ployee training records are maintained on file support the work being performed.
for a minimum of two years after the em-
ployee leaves or is reassigned to other duties
in Aero Air. COMPLETION OF THE MECHANIC
TRAINING RECORD
Entries are accomplished by the Director of
TRAINING TIMES
Maintenance.
The following suggested training times are
derived from Aero Air manuals, forms, poli-
cies and procedures. These time may very DISPOSITION OF THE MECHANIC
depending upon the size of the facility and TRAINING RECORD
personnel. The Director of Maintenance maintains Me-
chanic Training Records. The information on
REQUIRED TRAINING TIME this form is later transferred to the employee's
Mechanic Master Training Record, form 80-
Initial Training 2 hours 573, which is also maintained by the Director
Covers the General Maintenance Manual, forms used, of Maintenance.
general maintenance, drug programs, buyback proce-
dures, safety, and record keeping.

RII Procedures 1 hours


Per A/C Type
Covers the items determined to be Required Inspec-
tion Items and handling of associated paperwork.

RII Inspector Training 2 hours


Covers the procedures for determining a RII item,
proper inspection techniques, buy-back procedures
and entries on recording paperwork.

Annual Recurrent 2 hours


Covers a review of the General Maintenance Manual,
forms and records, new procedures and reviews of an
FAA action in the past year.

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GENERAL MAINTENANCE MANUAL
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VENDOR SERVICES

TABLE OF CONTENTS
PARAGRAPH PAGE

AUTHORIZED REPAIR FACILITIES............................................................... 1


LIMITED AUTHORIZATION TO PERFORM MAINTENANCE…………..2

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

AUTHORIZED REPAIR FACILITIES

AUTHORIZED REPAIR FACILITIES result of a direct authorization by the Director


of Maintenance.
GENERAL
This chapter contains general requirements
Contracted maintenance will be performed by
for contract maintenance.
Maintenance Facilities and individuals that are
authorized by the Director of Maintenance
after demonstrating that they are properly GENERAL
equipped, qualified and have an organization Contract maintenance may be performed by
adequate to perform the maintenance repair facilities that are authorized by the Di-
intended. Unless specifically specified in this rector of Maintenance. They must demon-
manual, preventative maintenance and strate that the facility is properly equipped and
alterations will be performed per the that the organization and personnel are quali-
manufacturer’s engine, propeller, component, fied to perform the required maintenance.
maintenance or overhaul specifications and in
accordance with the manufacturer's Unless specified in this manual, preventative
maintenance manual. maintenance and alterations will be performed
in accordance with the manufacturer’s engine,
Note: Approved vendors and their detail propeller, component, maintenance or over-
are maintained in a separate location. haul specifications and in accordance with the
manufacturer's maintenance manual.
CERTIFICATED REPAIR STATIONS If maintenance must be performed at a facility
To qualify a repair facility the Director of Main- not previously authorized and the facility is
tenance, or his designee, will fax or e-mail a properly equipped, qualified and has an orga-
“Vendor Quality Self-Audit Checklist” form nization adequate to accomplish the mainte-
CASS-04 for completion prior to visiting the nance, the Director of Maintenance may
facility. The vendor will complete the audit and authorize the facility to perform limited main-
return it to the Director of Maintenance for re- tenance on our aircraft.
view. Once the audit is reviewed and ap- The facility may be added to the list of author-
proved, the facility may then be visited and ized repair facilities and a revision to the Ven-
trained by the Director of Maintenance or his dor List shall be completed as soon as practi-
designee or training may be done remotely. cable. The decision to add a contract facility is
To qualify a repair facility the Director of Main- the responsibility of the Director of Mainte-
tenance, or his designee, provides training on nance.
our company manuals, policies, procedures To qualify as contract repair facility, the Direc-
and forms. The training is provided to a prop- tor of Maintenance, or a designee, must pro-
erly licensed FAA mechanic who may in turn vide training on our manuals, policies, proce-
either train or oversee the maintenance ac- dures and forms. The training may be pro-
tions of others (see Chapter 10). The contract vided to a qualified mechanic. The trained
facility may perform maintenance only as a mechanic may either train or oversee the

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

maintenance actions of other mechanics. LIMITED AUTHORIZATION TO


When personnel’s training is complete, the PERFORM MAINTENANCE
contract facility may perform maintenance
when authorized by the Director of Mainte- The Limited Authorization to Perform Mainte-
nance. nance, Form 80-100, is used to authorize lim-
ited maintenance or inspections to be per-
When a repair or service is necessary, the Di- formed on our aircraft when the contractor has
rector of Maintenance shall forward instruc- not received prior approval.
tions for accomplishing the repair. This may
be pages from the manufacturer’s mainte- This designation is limited to one-time mainte-
nance manual, computer printouts, work nance when the aircraft is grounded away
cards, etc. from the maintenance base.

Upon completion of the maintenance actions, The Director of Maintenance uses the check-
the Director of Maintenance shall supervise list on the second page to determine what
the accomplishment of the documentation and forms or documentation is required from the
forms. Since this action is not routine, the Di- company, facility or mechanic authorized to
rector of Maintenance or his designee shall perform maintenance or inspection.
monitor the accomplishment of the required When the Director of Maintenance has deter-
items. mined that the documentation is acceptable
A file cabinet containing a list of approved re- for qualifying the contract facility or mechanic,
pair facilities is maintained by the Director of a signed copy of the form is forwarded author-
Maintenance. The file is entitled Maintenance izing the limited authorization.
Authorizations. Facilities added to the list are Instructions for completing this form are con-
considered for permanent use unless other- tained in the Forms chapter, page 17-26.
wise noted on the approval letter. This proce-
dure avoids having to revise the Vendor List
each time a facility is added or removed from
the authorization list.

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GENERAL MAINTENANCE MANUAL
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SPECIAL FERRY PERMITS

RESERVED FOR FUTURE USE

NO CURRENT AUTHORIZATION HAS BEEN


GRANTED BY OUR OPERATIONS SPECIFICATIONS

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

CONTINUING ANALYSIS AND SURVEILLANCE

TABLE OF CONTENTS
PARAGRAPH PAGE

FAR 135.431 CONTINUING ANALYSIS AND SURVEILLANCE ............... 1


PROACTIVE SURVEILLANCE ....................................................................... 2
OPERATIONAL DATA COLLECTION ............................................................ 3
REACTIVE OPERATIONAL SURVEILLANCE ................................................ 3
REACTIVE OPERATIONAL DATA COLLECTION.......................................... 4
ANALYSIS……………………………….. .......................................................... 5
CORRECTIVE ACTION .................................................................................. 6
FOLLOW-UP………………………................................................................... 7

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CONTINUING ANALYSIS AND SURVEILLANCE

CONTINUING ANALYSIS AND


SURVEILLANCE PROGRAM INDEPENDENT AUDITORS / ANALYST
The Director of Maintenance “borrows” audi-
GENERAL PRIORITY tors within and outside the company based on
qualifications. Priorities are (1) independent
Aero Air prioritizes in the following manner: from the audited department and (2) experi-
• Safe Operations. ence with the area to be audited.
• Detect and prevent non-compliance.
CASS MEETINGS
• Improve operating efficiency.
The Director of Maintenance is responsible for
scheduling the CASS meetings.
WRITTEN PROCEDURES
The Director of Maintenance is responsible for
This CASS System includes specific proce- maintaining CASS system documentation, in-
dures for Audits, Data Collection, system cluding audits, collected data and meeting
analysis, human factors, and Root Cause minutes.
Analysis.
CASS meetings are held quarterly. At least
four people must be present to conduct a
CASS ORGANIZATION, AUTHORITY, AND CASS meeting. One person from senior man-
RESPONSIBILITY agement, maintenance, and flight operations
The company President gives the author- must attend each meeting.
ity for CASS. The company President ac-
tively participates in the CASS. • The following personnel will attend each
CASS meeting:
The Director of Maintenance heads the
CASS committee, which includes the chief  Aero Air President or his delegate
pilot, director of flight operations and any  Director of Maintenance
additional individuals appointed by the di-
rector of maintenance.  Director of Operation, or his delegate
 RII Inspector
CASS TRAINING
The Director of Maintenance is responsible for MEETING MINUTES
training CASS committee members, analysis Minutes are to be kept and filed with all docu-
team members and auditors on the CASS mentation reviewed at each meeting. Previous
System and procedures. minutes are to be reviewed by the CASS
committee at the start of the next CASS meet-
ing. Meeting minutes will be documented on
CASS form 80-611.

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GENERAL MAINTENANCE MANUAL
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DISIPLINARY ACTION PERSONNEL PRIORITIZATION


Inadvertent errors will not lead to disciplinary The CASS committee prioritizes audits and
action. Full reporting and disclosure is en- data collection based on risk assessment of
couraged to facilitate system corrections. previous CASS audits and data collection
analysis and corrective actions.
PROACTIVE SURVEILLANCE
The CASS committee will reprioritize audits
GENERAL and data collection intervals at any time during
an audit period based on audit and data col-
The Director of Maintenance is responsible for
lection analysis, violations, incidents or acci-
the Surveillance system. The Chief Executive
dents.
Officer gives the authority to perform surveil-
lance.
REPORTING
System surveillance is built of two primary
functions, audit, and data collection. Initial results are reported to the Director of
Maintenance. The Director of Maintenance
submits all results to the CASS committee for
SURVEILLANCE SCOPE analysis.
The CASS surveillance scope includes, but is
not limited to the following: AUDITS AND AUDITORS
Audits will be performed by CASS committee
• All internal and third-party areas of inspec-
members or personnel drawn from throughout
tion and maintenance
the company. In some cases an auditor may
• Operational data be brought in from outside the company.
• Manufactures data The Director of Maintenance will appoint the
• CAMP auditor.

• CASS System
INTERVALS
Audits will be performed per the intervals set
SURVEILLANCE CHECK LIST
by the CASS committee. The intervals are
The CASS committee develops audit and data tracked in the FOS tracking system.
collection check lists for use by auditors, who
may be committee members or personnel Intervals are indicated on the audit form.
drawn from throughout the company.
AUDIT FORMS
The CASS committee will review and revise
check lists based on analysis and corrective All audit forms and instructions for completion
actions. are in the Forms chapter of this manual.
The following audits will be performed:

• QUARTERLY AIRCRAFT AUDIT FORM


SURVEILLANCE INTERVALS (CASS-01)
The CASS committee establishes audit and
data collection intervals.

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GENERAL MAINTENANCE MANUAL
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• BI-ANNUAL AIRWORTHINESS COLLECTION INTERVAL


DIRECTIVE/SERVICE BULLETIN AUDIT
(CASS-02) Data collection intervals are set by the CASS
committee. Data collection intervals are
• QUARTERLY MAINTENANCE AND tracked in the FOS tracking system.
INSPECTIONS AUDIT (CASS-03)
Data collection interval is currently on a bi-
• ANNUAL MAINTENANCE FACILITY annual basis unless otherwise specified.
AUDIT (CASS-04)
• BI-ANNUAL OPERATIONS MANUAL DATA
AUDIT (CASS-05)
The following data will be collected for analy-
• BI-ANNUAL WORK ORDER AUDIT sis, however is not limited to the following:
(CASS-06)
• Aircraft discrepancy logs
• ANNUAL CASS AUDIT (CASS-07)
• Engine trend monitoring
• ANNUAL OUT BASED MAINTENANCE
SUPERVISOR AUDIT (CASS-08) • Manufactures service letters and customer
bulletins
FORM DISPOSITION • Audit discrepancy log (CASS-09)
Completed audit forms will be forwarded to • Cancelled trip data
the Director of Maintenance.
• FOS training warnings
The Director of Maintenance will submit all
• FOS maintenance warnings
audits and discrepancy log to the CASS
committee after preliminary review. • CASS committee previous analysis
OPERATIONAL DATA COLLECTION • CASS committee corrective action log

GENERAL DATA DISPOSITION


Data collection is orientated toward detecting
trends, positive or negative, before occurrence Collected data is submitted to the CASS
of events. committee for analysis.

REACTIVE OPERATIONAL
DATA COLLECTION SURVEILLANCE
Data collection is provided by pilots, engine
trend monitoring systems, manufactures and GENERAL
any other source that is applicable to our op-
eration. The Director of Maintenance is re- The Director of Maintenance is responsible for
sponsible for data collection. the reactive surveillance system. The Com-
pany President gives the authority to perform
The CASS committee creates data collection surveillance.
requirements and is based on the committees
past experience.

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REACTIVE SURVEILLANCE SCOPE REPORTING


The CASS reactive surveillance scope in- Initial data is reported to the Director of Main-
cludes the following: tenance. The Director of Maintenance submits
all results to the CASS committee for analysis.
• Aborted take offs REACTIVE OPERATIONAL DATA
• Unscheduled landings COLLECTION
• In flight engine shut downs
GENERAL
• Accidents/incidents
Data collection is orientated toward a single
• Canceled flights due to maintenance event and effected areas.
• Violations
DATA COLLECTION
• Self disclosure
• Random events having a negative impact Data collection is provided by pilots, dispatch-
on operations ers, Federal Aviation Administration, mechan-
ics, inspectors and any other source that is
applicable to the event and recorded on form
SURVEILLANCE CHECK LIST CASS-10. The Director of Maintenance is re-
The CASS committee develops data collection sponsible for data collection.
check lists for use by auditors, who may be The CASS committee creates data collection
committee members or personnel drawn from requirements and is based on the committees
throughout the company. past experience.
The CASS committee will review and revise
check lists based on analysis and corrective COLLECTIVE INTERVALS
actions:
Data collection intervals are set by the CASS
committee.
SURVEILLANCE INTERVALS
Data collection interval is currently on an as
This is a continuing process of real-time sur- required basis.
veillance, investigations and analysis of ran-
Data collection for a cancelled flight of events
dom events.
having a negative impact on operations will be
addressed within 72 hours of the actual event.
PRIORITIZATION
The CASS committee prioritizes surveillance, DATA
investigations, and analysis of random events
The following data will be collected for analy-
as they happen. In the case of more than one
sis:
event, the CASS committee will review events
and prioritize based on risk assessment. • Flight Logs
• Aircraft discrepancy log
• Cancelled trip data
• FOS maintenance warnings

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GENERAL MAINTENANCE MANUAL
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• FAA violations • Has the process been tested for human


factors issues (fatigue, ergonomics)?
• Aircraft maintenance records as required
• Has the equipment been maintained and
• Any additional data available for the event
calibrated?

DATA DISPOSITION • Is the equipment adequate for the proc-


ess?
Collected data is submitted to the CASS
committee for analysis. • Is the material appropriate for the applica-
tion/process?
ANALYSIS
• Is there a material deficiency?
GENERAL • Is the training program adequate?
The Director of Maintenance is responsible for
analysis of collected data and audits. AUDIT AND OPERATION DATA ANALYSIS
The Director of Maintenance will perform a
ROOT CAUSE ANALYSIS GUIDELINES preliminary review of audit forms for com-
The CASS committee is responsible for de- pleteness.
veloping guidelines for root cause analysis. The Director of Maintenance will review each
The CASS committee utilizes standard guide- audit with the auditor and log any discrepan-
lines for root cause analysis. cies on the AUDIT DISCREPANCY LOG form
(CASS-09). The Director of Maintenance will
forward all audit forms and discrepancy log to
DETERMINIATION OF ROOT CAUSE the CASS committee.
The key to determining the root cause is to
The Director of Maintenance will collect opera-
identify underlying causes (a fundamental tional data and verify completeness before
breakdown or failure of the process), not ef-
submitting to the CASS committee.
fects.
Some standard guideline questions for root CASS COMMITTEE
cause analysis:
The CASS committee will review audit forms
• Is the company policy/procedure clear? and the log of discrepancies. The CASS
• Does the procedure address who does committee will perform a preliminary root
what/when? cause analysis of discrepancies.

• Does the procedure/training correctly ad- The CASS committee will review collected
dress how to perform the process? data for possible trends, positive or negative.
The CASS committee will perform a prelimi-
• Does the process consistently produce the nary determination of possible root causes or
desired outcome? procedural changes.
• Have the employees been trained to per- In the case of a clear root cause the CASS
form the process committee will formulate corrective action op-
• Have the employees been trained on revi- tions for review.
sions to the process?

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GENERAL MAINTENANCE MANUAL
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In some cases the root cause may not be REACTIVE DATA ANALYSIS
clear or out of the scope of experience and The CASS committee will set an appropriate
knowledge of the CASS committee. In those time line for the analysis to be completed.
cases, the CASS committee will appoint a root
cause analysis team. This data will be analyzed per this chapter,
13-5 Analysis.
The CASS committee will set an appropriate
time line for the analysis to be completed. The CASS committee shall immediately
ground the effected aircraft or fleet of aircraft if
The CASS committee shall immediately the preliminary data analysis identifies an un-
ground any aircraft or fleet of aircraft if the airworthy or unsafe condition for flight.
preliminary data analysis identifies an unair-
worthy or unsafe condition for flight. CORRECTIVE ACTION

ROOT CAUSE ANALYSIS TEAM GENERAL


The CASS committee is responsible for the The Company President or his/her delegate is
root cause analysis team. responsible for assuring corrective actions are
taken.
Team members will be trained by the Director
of Maintenance on the CASS System and
procedures prior to being appointed to an CORRECTIVE ACTION OPTIONS
analysis team. Corrective action options are provided by the
CASS committee or a root cause analysis
team.
The CASS committee will appoint team mem-
bers based on specific knowledge and experi- The CASS committee reviews the analysis
ence of the discrepancy. These personnel are process and verifies that the standard guide-
drawn from throughout the company and in lines for root cause analysis were followed.
some cases brought in from outside organiza- The CASS committee reviews all data gath-
tions. ered during the root cause analysis. The
The analysis team will be made up of at least committee reviews all action plans submitted.
three team members.
The analysis team will analyze the discrep- CORRECTIVE ACTION
ancy by using internally developed guidelines The CASS committee will select the corrective
that channel analysis to system root causes. action based on a priority for safety and regu-
These guidelines are developed by the CASS latory compliance. Risk assessment is the ba-
committee. sic tool to support the decision.
The analysis team will provide their findings to The CASS committee verifies systems con-
the CASS committee. siderations and relevance to root cause
The analysis team will formulate corrective analysis.
action options and submit them to the CASS The Director of Maintenance will coordinate
committee. and implement the corrective action plan.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

The CASS committee will maintain a log of This audit will be logged on the corrective ac-
corrective action plans and estimated comple- tion log and added to the FOS tracking sys-
tion dates. tem. This audit may be incorporated into an
existing audit.
FOLLOW-UP The CASS committee will review audit forms
for scope and detail annually; and revise
GENERAL
audits based on the review.
The CASS committee is responsible for follow
The CASS committee will review data collec-
up.
tion for scope and detail annually; and revise
data collection based on the review.
CASS COMITTEECASS
The CASS committee will appoint an outside
The CASS committee will maintain a log of
auditor every two years to audit the perform-
corrective action plans at each meeting. This
ance and effectiveness of the CASS system.
record will contain a brief description of the
The auditor must be experienced in CASS
action plan and an estimated completion date.
systems and be trained on this CASS system.

The CASS committee will review the log at the


next CASS meeting to verify completion or DIRECTOR OF MAINTENANCE
implementation of corrective actions. The Director of Maintenance will perform an
annual review of the CASS committee’s meet-
The CASS committee will perform a follow-up
ings and verify procedure compliance.
audit or review of corrective actions bi-
annually until the CASS committee deter-
mines the audit is no longer necessary.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SAFETY

RESERVED FOR FUTURE USE

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

GROUND OPERATIONS

TABLE OF CONTENTS
PARAGRAPH PAGE

GENERAL....................................................................................................... 1
GROUND HANDLING REQUIREMENTS ....................................................... 1
FLIGHT CREW REQUIREMENTS.................................................................. 2
GROUND POWER UNITS .............................................................................. 3
APU OPERATIONS ........................................................................................ 3
REQUIREMENTS FOR AIRCRAFT PARKING AND SECURING ................... 4
TOWING AIRCRAFT ...................................................................................... 6
AIRCRAFT GROUND OPERATION ............................................................... 8
ENGINE START SEQUENCE....................................................................... 10
AIRCRAFT TAXI AND RUN-UP .................................................................... 10
AIRCRAFT RADIO OPERATION .................................................................. 10
AIRCRAFT MAINTENANCE FLIGHTS ......................................................... 11
AIRCRAFT FUELING.................................................................................... 11
RAMP SIGNALS ........................................................................................... 11

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

GROUND OPERATIONS

GENERAL GROUND HANDLING REQUIREMENTS


We operate our general aviation aircraft on
Aero Air relies upon ground handling person-
the same ramp areas where other large air-
nel to accomplish handling procedures under
craft operate and it is important that our
the guidance and with the approval of the Di-
crewmembers and ground personnel are fa-
rector of Maintenance.
miliar with commonly used ground handling
procedures and signals used by ramp person- Ground Personnel coordinating the safe
nel. movement of aircraft and ground equipment
are termed many different titles (Wing
Often, when away from home base, the
Watcher, Clearance Guide, Groundman, etc.).
ground personnel directing our aircraft will not
Only personnel currently qualified and author-
be employees of Aero Air. It is important that
ized as an “Aircraft Guidemen” by the Line
our crews and ground personnel understand
Service Manager shall assist and/or direct air-
and comply with standardized ramp proce-
craft movement. This includes the meeting
dures and signals.
and dispatching of aircraft.
Flight crews are responsible for safe ramp
Personnel not qualified shall give only a STOP
operations away from home base.
signal to an aircraft operator who is signaling
The Line Service Manager is responsible for for guidance and shall secure assistance from
training and qualifying Aircraft Guideman and a supervisor or Aircraft Guideman as soon as
Signalman who are employed by Aero Air. possible.
The titles may be less formal than this, but line
Each Aircraft Guideman is responsible for giv-
personnel whose responsibilities include air-
ing proper signals in accordance with the ap-
craft marshalling and ground servicing, re-
plicable illustrations. When giving a Hand Sig-
gardless of titles, are to be trained with the
nal or when giving an Interphone Signal, allow
guidance of the Director of Maintenance. This
for “reasonable” personnel reaction times and
chapter is included so pilots and ground per-
equipment clearances for the circumstances.
sonnel have guidance available for the ground
handling of aircraft. After a pilot reacts, it may take several feet for
an aircraft to stop. If an aircraft is turning, the
Aircraft Guidemen and Signalmen are trained
tail and wing tips will travel several times fur-
to assist pilots and taxi / tow personnel to po-
ther than the gear because of the greater ra-
sition aircraft in a safe manner.
dius of track.
Interphone communication will be used when-
Each Aircraft Guideman is responsible for the
ever available. When interphone communica-
safe operation in an assigned area when an
tions are not available, personnel shall use
aircraft is moving. They shall immediately give
Hand Signals to assist directing the safe
a STOP Signal anytime there is an indication
movement of aircraft and ground equipment.
a signal is not being followed or understood,

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

or if there is any doubt the aircraft can be Personnel giving Hand Signals must remain
moved safely. visible to the intended recipient of the signals
and as practical, must directly face the recipi-
During any involved aircraft movement (termi-
ent.
nal operations and other multi-factor opera-
tions) one Aircraft Guideman shall function During night hours, between sunset and sun-
and be appointed as the “Signalman”. The rise, all Signals are given with illuminated
Signalman shall be the only one to relay sig- lights or wands. During day hours, between
nals to the Tractor Operator and/or Aircraft sunrise and sunset, signals may be given ei-
Operator whether by Interphone Signal or by ther with non-illuminating wands, by hand or
Hand Signal. with the illuminating type wands with flash-
lights.
The Aircraft Guideman must be immediately
informed when any change of plan, schedule, Guideman and Signalman training will be re-
or condition occurs that affects accomplish- corded on the Mechanic Master Training Form
ment of the operation. The Signalman is re- 80-573 and filed in the Director of Mainte-
sponsible for checking the area is clear of all nance office.
equipment or obstructions before giving any
signal to move an aircraft. FLIGHT CREW REQUIREMENTS
This would not preclude precautionary action Authorized personnel only shall be assigned
being taken by anyone concerned, if they no- the responsibility for guiding or clearing air-
ticed an urgent STOP signal given by area craft into the ramp parking areas.
personnel who may have become aware of
Whenever the taxiing is in close quarters and
any emergency hazard.
requires guidance from ground personnel, it is
Under no condition shall an aircraft be taxied, the pilot’s responsibility to stop the aircraft and
towed, or pushed in a congested area where request assistance.
any aircraft-to-object clearance is minimal,
Pilots may follow a guideman’s hand direc-
unless, sufficient Aircraft Guidemen are used
tional signals, but it is understood such signals
to signal the clearance condition(s) to the Sig-
indicate clearance or lack of clearance only.
nalman as necessary for safe operation. In
Guideman must provide accurate hand signal
congested areas moving the wands or hands
information.
together or apart will continuously indicate
relative clearance. The taxiing pilot shall not taxi an aircraft into a
ramp parking area unless first cleared by a
Guidemen must guard against judgment er-
guideman using wands or by a green/go light
rors due to viewing covering objects from a
at locations having traffic type signal lights.
distance. Get as close as possible to the likely
When the traffic type signal lights are used,
point of contact.
the green/go light shall remain ON until the
Clearances with nose gear track lines are aircraft is on the parking spots except when
based on aircraft being lined up squarely. If an emergency stop is necessary.
they are not, clearances from adjacent objects
Aircraft APU’s shall normally be used for
or positions will be reduced.
ground electrical power and engine starting.
CAUTION: When swept wing aircraft are When the APU is inoperative, an engine will
turned, the wing tips will swing beyond the be left operating after landing until ground
normal track lines.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

power is connected. All other engines will be the “OFF” position prior to removal of the can-
shut down upon ramp or gate arrival. non plug.
Personnel working around aircraft when en- After removing the cannon plug, check to en-
gines are operating or being started must sure the cover plate over the receptacle has
wear approved ear protection. been closed and secured properly.
The same precautions should be taken when
GROUND POWER UNITS removing the GPU plug from the aircraft as
Combination ground power units supplying when positioning and parking it for operation.
both starting air and electrical power may be Under no circumstances should the power ca-
used. These units do not have sufficient driv- ble or plug be dragged when moving to the
ing power to support a full aircraft electrical GPU unit.
load while providing air for engine starting.
Do not remove GPU power until receiving a
Ground personnel shall advise the flight crew signal from the flight crew. Unplugging the unit
when one of these units is to be used so the prior to this may result in the entire aircraft
aircraft electrical load may be reduced and the electrical load being dumped onto the aircraft
ground unit can supply sufficient air for engine batteries. Aircraft battery capacity is critical
starting. and low batteries can contribute to a long and
expensive delay.
Position the GPU unit to its operating position
with extreme caution. Do not locate the unit
beneath the aircraft. The aircraft may settle
APU OPERATIONS
when heavily loaded reducing the clearance Only qualified personnel are permitted to start
between the ground and the underside of the and operate the APU.
fuselage.
With the APU operating, the aircraft must be
WARNING: When running the GPU ensure attended at all times. However, the APU may
that the exhaust gases are directed away from be left to operate unattended provided quali-
the aircraft to avoid heat damage. The GPU fied personnel are in the immediate area to
must have the brakes engaged and when act as a fireguard and operate the emergency
possible have the wheels chocked. shutoff.
When connecting the GPU to the aircraft, care The operation of the APU is limited to engine
should be taken to ensure the power cable starting and providing electrical power for air-
connector and the aircraft receptacle are cor- craft servicing or cabin air conditioning. It must
rectly aligned to avoid damage to the aircraft. be shut down when service is completed.
Exercise caution when connecting the power If electrical power is required for extended pe-
cable plug. Ensure the receptacle prongs and riods, external ground power should be used if
the plug holes match in order to prevent dam- available.
age to the prongs or the plug.
WARNING: When the APU is operating with
WARNING: Dangerous arcing may occur if an external ground power connected, controls
attempt is made to plug the unit into the air- must be monitored constantly.
craft while current is generated through the
cable. When disconnecting and removing the
GPU, the power generator must be turned to

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

REQUIREMENTS FOR AIRCRAFT 25 knots and the aircraft center of gravity


PARKING AND SECURING (c.g.) within normal limits.
PARKING AND SECURING - OUTSIDE Secure the control surfaces. Maintain the
horizontal stabilizer setting at zero degrees
Aircraft shall be parked with a minimum of fif-
(0°). Ice and/or water accumulation anywhere
teen (15) feet clearance between any part of
in the aircraft must be prevented or eliminated
the aircraft and any equipment, structure, or
prior to flight. This may require the horizontal
other aircraft in order to provide adequate
stabilizer to be set 1/2 turn less than full “air-
turning clearances. A 20-foot clearance is de-
plane nose down” during de-icing and draining
sirable.
of water (with airplane nose into the wind)
NOTE: Jet blast and temperature considera- when the possibility of tipping exists.
tions must take precedence over other estab-
CAUTION: Aircraft rudder pedals, control col-
lished “minimum” clearances.
umns, or flight control surfaces must not be
Position the nose landing gear wheel straight- blocked in any way as severe damage may
forward for the final few feet of the aircraft result.
movement. The only exception is for short pe-
Install engine air inlet covers, as required:
riods of time when space is limited. Do not
attempt to straighten a “cramped” wheel with • Whenever an aircraft is parked for an ex-
the aircraft powered steering system when an tended period of time, or where local field
aircraft is parked. Use only the proper tow bar. conditions are such that engine inlet cov-
ers are consistent with sound maintenance
Set brakes and chock landing gear wheels as
practices.
follows:
• Whenever adverse weather conditions ex-
• Executive Terminal – Through Flight and
ist or are expected.
Turnaround: Chock one set of wheels on a
main gear; Parking brake - OFF. WARNING: Allow engines to cool for about 20
minutes after engine shutdown prior to install-
• Executive Terminal - Overnight: Chock
ing air inlet covers.
one set of wheels on all gears; Parking
brake- OFF. Close and lock all windows, interior entrances,
and access doors after checking for any pos-
• Maintenance Ramp: Chock one set of
sible “smoldering” fire.
wheels on main gear; Parking brake -
OFF. If high winds are anticipated or if winds are of
sufficient intensity to require action, proce-
Place battery switch in the OFF position.
dures for parking in high winds should be
Nose Gear Links: Ask for help if you are in used.
doubt about how to properly handle or tow a
Whenever a flight control surface is blown vio-
specific aircraft. Improper ground handling can
lently against a stop by wind, jet engine blast
cause costly and dangerous hidden damage
or propeller blast or whenever an aircraft has
to some aircraft.
been exposed to ground winds in excess of 52
On some aircraft the nose gear torque links knots, Maintenance should be notified so ap-
are to be left connected for aircraft parking propriate inspections can be accomplished.
under normal conditions with winds less than

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

WARNING: When freezing conditions exist or stands, servicing equipment, containers, etc.,
are anticipated, water and waste tanks should must be secured and preparations made for
be drained. further action if the winds increase.
When winds of 30 - 40 knots are expected,
PARKING AND SECURING – HANGAR
the aircraft should be checked to make certain
Landing gear lock pins must be installed in all they are properly secured. Check for the
positions. Parking brakes will be released in chocking of landing gear and all windows,
the event of the necessity to move aircraft un- cabin doors, and access panels or doors are
der emergency conditions. closed. Check wing tip clearances for 20 feet
• Nose wheel must be chocked fore and aft desirable clearance.
and be straightened for final few feet of When winds of 40 plus knots are expected or
aircraft movement. hurricane or tornado warnings are forecasted,
• A grounding wire should be attached from the Captain is responsible for determining
an approved grounding point on the han- where aircraft shall be parked or relocated.
gar floor if available.
PARKING AND SECURING – 40 KNOT
• Aircraft batteries shall be OFF at all times, WINDS OR GREATER
other than when necessary for use in
Park the aircraft in hangar if space is avail-
checking emergency circuits.
able. Connect nose gear torque link if part of
• Unauthorized persons must not be allowed aircraft extends from hangar.
in the vicinity of aircraft.
If a hangar facility is not available, park the
• Install engines air inlet covers as required. aircraft in protected area away from hangars,
other buildings and equipment. Secure the
Whenever ground locks are installed, their tell-
tale lanyards are to be clearly visible. Re- aircraft as follows:
move all ground locks before flight and place • Head aircraft into the wind.
in the designated stowage area.
• Secure control surfaces and position wing
flaps in the UP position. Check periodically
PARKING AND SECURING – HIGH WINDS
for flap droop and reset flaps as neces-
The Captain will make arrangements with the sary. Position the horizontal stabilizer set-
local weather station for prompt notification ting at zero degrees (0°).
when high winds (25 knots or over) are ex-
pected. In addition, maintenance and ramp CAUTION: Aircraft rudder pedals, control
supervisors should exercise their own initiative columns, or flight control surfaces must
when they observe approaching thunder- not be blocked in any way as severe dam-
storms or dust clouds. age may result.

If wind velocities or gusts of 78 knots or over • If applicable to the aircraft, connect the
are expected and hangar parking space is not nose gear torque links if they have previ-
available, consider making arrangements to ously been disconnected.
move the aircraft to an airport clear of the • Maintain parking brakes ON. When possi-
storm area. ble, allow “hot brakes” to cool as neces-
Forecasts of winds of 25 - 30 knots are a sary before setting the parking brake.
warning that loose equipment such as mobile

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• Install engine air inlet covers, after check- TOWING AIRCRAFT


ing engine for debris and/or damage.
Before aircraft towing, all personnel are to fa-
• WARNING: Let engines cool for about 20 miliarize themselves with the procedures laid
minutes after engine shutdown prior to in- down in the aircraft maintenance manual or
stalling air inlet covers. the AFM.
• Chock all landing gear wheels fore and aft. Whenever practical the aircraft shall be towed
Do not use aircraft ballast bags for chock- instead of taxied. Exercise care to prevent
ing wheels; however, when available they damage to the aircraft and equipment, espe-
could be used to better secure a landing cially in congested areas where maneuvering
gear wheel Chock under very adverse clearances are at a minimum, high winds are
conditions. prevailing, or where the ramp is covered with
• Clear aircraft of all ground equipment. ice ruts or snow drifts. Use only approved
tractors, tow bars, towropes, or cables, when
• Close and lock all windows, interior en- towing aircraft.
trance and access doors after checking for
any possible “smoldering” fires. CAUTION: Pushing a tow bar by itself is pro-
hibited with the exception of maneuvering to-
• Place master battery switch in OFF posi- wards an aircraft for hook up.
tion or as may be required for lights.
A least two qualified persons are required be-
• Put two (2) men in the cockpit as neces- fore an aircraft can be towed. Both tractor op-
sary to monitor or hold flight controls, and erator and aircraft operator must be qualified
maintain brake pressure (if deemed nec- in the proper procedures for aircraft towing on
essary). the applicable equipment. Each operator shall
• When freezing conditions exist, drain wa- be checked out and the employee’s supervi-
ter and waste tanks as necessary (if in- sor shall be notified of the qualifications. The
stalled). person designated to operate the aircraft
brakes (brakeman) is to be trained by the Di-
Extreme conditions, such as the aircraft riding rector of Maintenance or designee in the use
high on the struts or tending to weather vane, of the hydraulic brake and emergency brake
may indicate a need for adding weight to the systems.
aircraft.
Aircraft position lights will be ON during night
Ballast may also be used inside the aircraft for towing (sunset to sunrise).
additional stability. The weight, number and
location of any ballast used to secure the air- Prior to towing any aircraft from a runway or
craft is to be entered into the AML. taxiway, etc., due to a malfunction and/or an
emergency condition, establish communica-
Whenever a flight control surface is blown vio- tions with the flight crew (via interphone if
lently against a stop by wind, jet engine blast, possible) for any necessary requests or in-
propeller blast, or whenever an aircraft has structions.
been exposed to ground winds of 52 knots or
over, Maintenance should be notified so ap- Aircraft tow-tractor operators shall not tow or
propriate inspections can be accomplished. push aircraft or operate tractor in congested
areas (i.e., in or around hangar, ramp, etc.),
where aircraft clearances are at a minimum,
unless one or more guidemen are stationed

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

as necessary to signal continuously the During towing, the aircraft operator and the
amount of clearance by moving hands to- tractor operator shall remain alert for signals
gether or apart. given by personnel assigned to aid in the
movement of aircraft. If it is necessary for the
If moving the aircraft straight ahead or back
aircraft operator to maintain tower contact, the
then only two guidemen are required. For op-
tractor operator shall ensure oral or hand sig-
erations involving moving the aircraft back-
nals can be received from the aircraft opera-
ward or making a turn then a minimum of
tor.
three guideman shall be used with one person
specifically observing the movement of the Horn signals will not be used due to the pos-
tail. sibility of confusing horns from other automo-
tive equipment.
NOTE: Signals between the tractor operator,
aircraft operator, or guidemen may be oral if
ORAL SIGNALS
practical. When oral signals cannot be heard,
hand signal procedures shall be used. When the tractor operator is ready to move an
aircraft, a call “PARKING BRAKE RE-
When towing aircraft, use the built-in intercom LEASED” is made. The aircraft operator re-
system for communication between the tractor peats “PARKING BRAKE RELEASED.”
operator and the aircraft operator whenever
possible. When the aircraft parking brakes are to be
applied for other than emergency conditions,
When it is necessary to tow an aircraft through the tractor operator shall call “PARKING
mud, soft ground, snow, or on a steep incline BRAKE PARKED”. When the parking brakes
and it is impractical to use a tow bar, use ap- have been set, the aircraft operator repeats
proved towropes or cables. Attach to the main “PARKING BRAKE PARKED.”
landing gear and ensure the tension will be
applied evenly (per MM procedures). In an emergency situation, the tractor operator
shall call “BRAKES”. The aircraft operator
When towing an aircraft with ropes or cables, shall instantly apply full brakes. The call
apply a very slight pressure to the aircraft’s “BRAKES” without any other word shall al-
brakes to keep the towropes or cables taut to ways be used to indicate emergency applica-
prevent the aircraft from colliding with the trac- tion of brakes.
tor.
Refer to the appropriate chapter in applicable TRACTOR OPERATOR RESPONSIBILITIES
manufacturer’s maintenance manual for tow- Before towing the aircraft:
ing procedures, if required, before attempting
• Specific Aircraft: On some aircraft, ensure
to tow the aircraft.
the nose gear lock pins are installed and
AIRCRAFT TOWING SIGNALS the nose gear torque links are discon-
nected or the nose wheel steering bypass
We have oral and hand signaling procedures valve is in the bypass (open) position.
for towing operations. It shall be the joint re-
sponsibility of the tractor operator and the air- • Ensure all landing gear shock struts are
craft operator to adhere strictly to the signaling normally inflated, the aircraft’s c.g. is in
procedures. “normal” range and all wheel chocks are
removed.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

• Ascertain exactly where the aircraft is to • Check the landing gear control handle is
be towed and positioned, and know (re- DOWN, the three (3) green landing gear
view) the precise course to be taken. indicating lights are ON, and anti-skid is
OFF.
• Be familiar with existing conditions that
would effect or influence the how-where- • Ensure hydraulic system and emergency
and-why conditions under which the air- air brake system pressures are up to the
craft will be handled by the tractor. minimum required for normal or emer-
gency brake operation.
• Note all potential clearance problems such
as obstructions to be avoided, overhead • Specific Aircraft: Prior to releasing aircraft
obstacles and portable equipment that parking brakes check to ensure that the
may be positioned in the path to follow. nose gear torque links, if applicable, have
been disconnected or the nose wheel
• Move the aircraft only when visual contact
steering bypass valve is open.
with all necessary guidemen is in force.
Obstructed vision is a signal to stop and • Maintain listening contact with the control
get the necessary guideman re- tower on the aircraft radio as local field
established. regulations may require.
• When aircraft brakes are released, move When a tractor is to be unattended, always set
the tractor slowly to avoid strain or dam- brakes and turn the ignition OFF. Always
age to the aircraft structure. During tow, make certain the tow bar retractable wheels
the tractor and aircraft must be adequately are fully retracted.
slowed or stopped before starting a turn in
order to ensure that jackknifing does not AIRCRAFT GROUND OPERATION
occur.
Only crewmembers or trained/qualified per-
• All Aircraft: With the nose gear torque links sonnel may perform taxi and run-up proce-
disconnected, turns should never be made dures.
sharper than the maximum steering angle.
When taxiing into or away from ramp areas,
• Use two-wheel steering on tractor at all the taxiing pilot shall follow the hand signals
times, except while positioning the aircraft given by qualified guideman who assist in
into the hangar, parking spot, or terminal maneuvering the aircraft in those areas. The
gate. individual signaling the aircraft is responsible
for determining the aircraft will clear all ob-
The tractor operator is responsible for the
structions.
overall towing and/or push back operation at
all times. Hand signals utilized shall be as follows:
The Taxi Signalman
AIRCRAFT OPERATOR RESPONSIBILITIES
Keep both cockpit sliding windows open and The taxi signalman will indicate when ready to
all fuselage entrance doors closed during all assume guidance of the aircraft by extending
towing operations. both arms perpendicularly at full length above
the head, palms facing each other.
During aircraft towing, occupy the Captain’s
seat at all times and accomplish the following
items:

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Position of Taxi Signalman one engine the other hand shall point to the
engine to be cut.
The taxi signalman, when directing the
movement of aircraft, assumes and maintains Insert Chocks Signal
a position from which the eyes of the taxiing
To direct the insertion of chocks, the taxi sig-
pilot are visible.
nalman sweeps fist together at hip level with
Come Ahead Signal thumbs extended and pointing inward.
The taxi signalman directs the taxiing pilot to Start Engine Signal
taxi forward by raising both hands in front at
To direct the starting of an engine the taxi sig-
eye level, with elbows flexed and palms
nalman executes the “Emergency Stop” signal
turned toward face, and executing beckoning
to ensure the brakes are set, and then points
motions therewith. The rapidity of hand mo-
one hand at the engine to be started while ro-
tions will indicate the speed desired of the air-
tating the other hand in a clockwise motion
craft.
before him.
Right Turn Signal
Thumbs Up Signal
To direct the taxiing pilot to turn right, the taxi
When appropriate, the aircraft is clear of all
signalman executes the “Come Ahead” signal
obstacles and obstructions.
with the right hand and at the same time will
point with the left hand to the wheel that is to Towing
be braked (right wheel). To direct aircraft towing, a taxi signalman as-
Left Turn Signal sumes the normal position and shall keep the
eyes of the taxiing pilot and the driver of the
To direct the taxiing pilot to turn left, the taxi
tow vehicle in view at all times. When neces-
signalman executes the “Come Ahead” signal
sary, an additional crewman is stationed at the
with the left hand and at the same time will
wing tip(s). The crewman will remain visible to
point with the right hand to the wheel to be
the taxi signalman who directs all towing op-
braked (left wheel).
erations.
Stop Signal
APU Disconnect
To direct the taxiing pilot to stop, the taxi sig-
Prior to disconnection of the APU the signal-
nalman raises both hands in front at eye level,
man notifies the crew by placing the left fist
elbows flexed and palms turned toward the
under the right hand held in front palms
aircraft.
downward, the Captain confirms before the
Emergency Stop APU plug is removed.
Emergency Stop is executed in the same Lower Flaps Signal
manner as the stop signal however the hands
The taxi signalman places the heel of both
are clenched into fists.
hands together, fingers extended, open and
Cut Engine Signal close hands allowing the heels to assume the
hinge point.
To direct the crew to cut engines, the taxi sig-
nalman draws the extended fore finger of one
hand across the neck. If desired to cut only

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Night Operations gines shall be started by the use of the ap-


proved hand or wand signals. When hand sig-
Where field illumination permits, the signal-
nals are used, a separate signal shall be exe-
man will position in a lighted area and exe-
cuted for each engine to be started, except
cutes signals as prescribed. In the absence of
when engines are started during a push back.
a suitable lighted area, signals are employed
utilizing suitable illuminated wands. Signals After all operations involving ground personnel
utilized are identical to daylight signals with are completed (engine starts, wheel chocks,
the exception of “Emergency Stop” which is push back, etc.), the CLEARANCE TO
accomplished by crossing wands before the DEPART signal (Departure Salute) shall be
face of the Signalman. given only to the Captain. When the Guide-
man advises the Captain to standby for clear-
NOTE: All ground personnel should utilize ex-
ance to depart. The Guideman shall also ad-
treme care to ensure signal wands are not di-
vise the position from where the departure sa-
rected at the eyes of the pilots.
lute will be given. This departure salute shall
signify the ramp taxi area is clear, and the air-
ENGINE START SEQUENCE
craft is secure and ready to depart under
Only crewmembers or trained/qualified per- power.
sonnel may perform taxi and run-up proce-
dures. AIRCRAFT TAXI AND RUN-UP
The following are standard sequences for The following procedures are utilized for main-
starting aircraft engines and shall be adhered tenance taxi and run-up.
to unless prior agreement is reached between
Aircraft run-up is be accomplished by qualified
flight and ground crews.
flight crewmembers or maintenance person-
On all aircraft, whenever Ground Air Supply nel. The Director of Operations shall decide
and/or Electrical Power Units are used, do not who will qualify maintenance personnel as re-
remove either unit until specifically requested quested by the Director of Maintenance.
to do so by the flight crew.
All taxiing of aircraft or repositioning under
During a push back operation, the cord on the power shall be accomplished by qualified per-
Ground-to-Cockpit Communication Headset sonnel identified by the Director of Mainte-
must be a minimum of 10 feet in length. This nance with a letter of authorization.
is to allow the Signalman to stay clear of dan-
The above policy shall not restrict the mainte-
ger areas.
nance personnel from observing the taxi
If for any reason a Guideman suspects there and/or run up and directing the operations re-
is something wrong with the aircraft, he must quired to be accomplished. Final responsibility
give the STOP or PARKING BRAKE SET sig- for aircraft operations (taxi and/or run-up) shall
nal. Only then shall required checks be made. rest with the Captain.
On all aircraft, do not start any engine unless
the side of the airplane on which the engine is AIRCRAFT RADIO OPERATION
to be started is clear of equipment and per- Proper radio tower contact when taxiing an
sonnel, and all doors on that side are closed. aircraft shall be obtained by maintenance per-
In the event interphone communications can- sonnel, as local field regulations require.
not be established with the aircraft, the en-

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Airfields that require a control tower contact AIRCRAFT MAINTENANCE FLIGHTS


shall maintain a radio listening watch on VHF
Policies and procedures for aircraft mainte-
(ground control) at all times until the aircraft is
nance flights are outlined in our General Op-
parked. Transmitter controls should be ad-
erations Manual, Maintenance chapter.
justed so the operator can acknowledge a call
from the control tower immediately.
AIRCRAFT FUELING
Whenever it is necessary to call the tower,
acknowledge a call, or acknowledge receipt of Policies and procedures for aircraft fueling are
tower instructions, it is very important the op- outlined in our General Operations Manual,
erator identify the aircraft before transmitting. Fueling chapter.

If the designated gross weight of the aircraft is RAMP SIGNALS


300,000 lbs/136,000 kgs. or more, include the
word “heavy” to aircraft identification on initial Ramp signals are given by the Guideman with
contact with tower. This information is advi- wands (lighted at night) from a position in the
sory in nature and is intended to alert the area depicted on the following pages and
tower and surrounding aircraft of the need to must be clearly visible to the taxiing pilot at all
establish an additional blast margin. times.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

RAMP SIGNALS
NOTE: Not all these signals apply our aircraft or method of operations (i.e., gate operations). Our
large aircraft are ground handled / marshaled by experienced personnel that expect the pilot to know
what the signals mean to their aircraft operation.

To Attract Attention

Right arm extended above head and


moving from side-to-side. Left arm is
straight down at side.

Use This Parking Spot

Both arms extended straight up and held


in a vertical position.

Rate of Closure

When aircraft is 15- 20 feet from the


gate, arms should be extended shoulder
high. As aircraft approaches the nose
wheel stop mark, the arms should be
raised upward at a rate of closure, until
the wands are crossed (stop signal)
when aircraft has reached proper stop
position.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Turn to Your Right

Left arm extended downward as though


stopping wheel. Right arm bent with
hand near head level at side, and right
forearm repeatedly moved upward-
backward with beckoning motion.

Turn to Your Left

Right arm extended downward as though


stopping wheel. Left arm bent with hand
near head level at side, and left forearm
repeatedly moved upward-backward with
beckoning motion.

Move Straight Ahead

Both arms bent with hands near head


level at each side, and with both fore-
arms repeatedly moved upward-
backward with a beckoning motion.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Slow Down

Both arms down and out from sides, then


move arms upward and downward sev-
eral times in slow patting motions.

Stop

Both arms extending upward and re-


peatedly crossed above head. The rapid-
ity of the arm movement should be re-
lated to the urgency of the stop.

Insert Wheel Chocks

Both arms held down and out from sides


with wands pointing inward, then swing
both arms inward.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Wheel Chocks Away

Both arms held down with wands point-


ing outward, then swing arms outward.

Parking Brake Set

Both arms extended downward and for-


ward at 45 angle, with hands/wands
about waist level and one above the
other about six (6) inches apart.

The equipment operator shall take action


and acknowledge by a downward
movement of a clenched hand.

NOTE: A “Start Engines” signal shall


not be given until a “Parking Brake
Set” acknowledgment is received, ex-
cept when a push back engine start is
applicable.

Parking Brake Released

Extend both arms downward and for-


ward, with wands pointed down at feet.
Bending both elbows, move arms in, up
and down motions, in the area between
chest and hips.

Aircraft operator shall take action and


acknowledge with left thumb extending
from clenched left hand and making an
“over-the-left shoulder” motion.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Stop Engines

Hold right arm with hand in front of and


level with left shoulder, then pass hand
across throat. Left arm is straight down
at side.

The equipment operator shall take action


and acknowledge by returning the signal.

Start Engines

Make a continuous circular motion with


the right hand at approximately head
level and with the left arm pointing to the
engine. A separate “Start Engine” signal
shall be given for each engine, except
when a push back engine start is appli-
cable. In this case, keep the left arm
straight down at side.

Engine Fire

If any significant engine fire develops


while starting engines, the signalman
shall signal the aircraft operator by
swinging the wand in right hand in a fan-
ning motion below the waist. The left arm
is straight down at side.

The aircraft operator shall immediately


accomplish the ground engine fire pro-
cedures (select and discharge engine fire
extinguishing systems as necessary,
etc.).

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Ready to Depart or Ready to Tow

With left thumb extending from clenched


left hand, make an “over-the-left shoul-
der” motion.

Clearance to Depart

The aircraft operator (on the Captain’s


side) will flash the landing lights as fol-
lows indicating he is ready to taxi.

With wands (lights at night), the ground


signalman will execute right hand military
salute (left arm straight down at side) in-
dicating the aircraft is clear to taxi.

Want Electrical Power Unit

Raise clenched right hand to open palm


of left hand held in front of chest.

Aircraft operator requests unit disconnect


by executing the signal and then rapidly
crossing both hands several times.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Want Interphone or Talk

Should it become necessary to reinstate


cockpit to ground communications, the
Captain will flash the taxi lights three (3)
times during day and night operations.

Hydraulic Pressure Normal

Right arm extended shoulder high to side


with wand parallel to the ground and left
arm straight down at side.

Aircraft operator acknowledges with


clenched right hand thumb extended up.

NOTE: This is used upon request of


maintenance when hydraulic pressure
is questionable, before removing
landing gear safety locks.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MOVEMENT OF VEHICLES,
SIGNAL A/C ON GROUND A/C IN FLIGHT EQUIPMENT &
PERSONNEL

Steady Cleared to cross or go or


Cleared for take-off Clear to land
Green proceed
Not applicable (to be followed
Flashing
Cleared for taxi Return for landing by steady green at the proper
Green
time)
Give way to other
Steady Red Stop A/C and continue Stop
circling.
Taxi clear of runway Airport unsafe, do
Flashing Red Clear the taxiway/runway
in use not land
Not applicable re-
Flashing Return to starting
turn to starting
White point on airport
point on airport
Alternating Exercise extreme
Red & Green caution

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Part 135 Operations

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

PROCEDURE DOCUMENTS

The following PROCEDURE DOCUMENTS are used by our company to provide more
specific procedural guidance. PROCEDURE DOCUMENTS relevant to Maintenance are
included in this manual.

PD NUMBER DATE PROCEDURE NAME


50-001 06/01/2006 Creating Procedure Documents
80-001 06/01/2006 GMM Manual Updating
80-030 06/01/2006 Changing Operations Specifications
80-050 06/01/2006 MEL Write-Ups
80-105 06/01/2006 Designating Contract RII Inspectors

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Part 135 Operations

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUBJECT: CREATING PROCEDURE DOCUMENTS


NUMBER: 50-001
DATE: 06/01/2006

OBJECTIVE: Defining a step-by-step sample procedure to use to create or change a


Procedure Document

CREATING A NEW PROCEDURE DOCUMENT


1. Determine a need, either by company request or from an FAA suggestion. Verify whether a
general Procedure Document similar to or for our need already exists. If so, get a copy of that
document and tailor it to our use.
2. Determine what the correct number should be. We use the following sequences:
50-Series is for Administrative or Overall guidance, such as this PD.
60-Series is for Training
70-Series is for Operations
80-Series is for Maintenance
85-Series is for Maintenance Training
3. Determine a sequence number based on what has not been used. Check item number one to
be sure we do not duplicate a PD number.
4. Open up a sample template and give the form a number, date and description.
5. Do a SAVE AS to keep the new document with its own file references.
6. Edit the PD with enough detail that anyone should be able to figure out what to do. Make
references to other documents only if the details would be too long to go in the current PD.
7. Update the list of PDs in the appropriate manual’s PROCEDURE DOCUMENT chapter.
8. Update the manuals according to 80-001, as appropriate. We may not be using some
procedures so only use the ones that apply.
9. Lastly, the Procedure Document needs to be detailed enough so that people understand what
they are to do or how the procedure is meant to work. However, too much detail, or being too
specific, can cause problems. For example, describe who to call, not by name, but by company
and department.

END

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUBJECT: CHANGING AND UPDATING THE GMM


NUMBER: 80-001
DATE: 06/01/2006

OBJECTIVE: After changes have been made to any part of our General Maintenance
Manual we need to change the Master Page Control, Revision Log and the Summary of
Changes.
CHANGING A GMM CHAPTER
1. Make changes when needed based on company changes, recognition of better, safer, or
enhanced procedures, from guidance or directives from the FAA, changes in the FARs, FAA
bulletins or other guidance. Save the changes using the SAVE AS command to be sure the old
file is not overwritten. The new chapter will end with a new revision, such as R1, for Revision 1.
General Maintenance Manuals have revision numbers in the footers, so be sure this is
changed.
2. Paragraphs that have changed should have a change bar in the side of paragraph. To do this,
select the paragraph and go to the top bar menus for FORMAT, BORDERS AND SHADING,
BORDERS and put a 3/4 point black “Automatic” line on side of the paragraph. However, a
paragraph that is deleted cannot be shown.
3. Coordinate the changes with company management. Be sure we are improving our manuals
and not just making changes for change sake. Carefully consider all the information, the FARs
and, if possible, discuss the changes verbally with our PMI.
4. Open the chapter file and make the changes to the text and to the date in the even and odd
footers. Update the page numbers in the Table of Contents on the first page of the chapter by
right-clicking anywhere on the table and selecting UPDATE FIELD. Then select UPDATE
ENTIRE TABLE to be sure all changes have been recognized.
5. The new Control Date in the footers should be at least 30 days in advance to allow time for
company and FAA reviews, printing and sending out changes.

CHANGING THE MASTER PAGE CONTROL / LIST OF EFFECTIVE PAGES, LOG OF


REVISIONS AND SUMMARY OF CHANGES
1. Within the directory of computer files under GENERAL MAINTENANCE MANUAL, open the
file named: AAL GMM-01-Page Control-RX.doc. The “RX” refers to the “R” Revision and the
“X” is the revision number. When the files are new, this is “RO” for Revision Original. But, as
you make changes, change the “O” to whatever the new revision is.
Always do a SAVE AS so that we have the former revised file in our directory. The old file
should be saved in a separate directory, such as OLD GMM CHAPTERS.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

2. Go into the footers of the file and change the even and odd footers to the new Control Date
and revision. The Control Date should be a few weeks in advance so there is time for the FAA
to review the changes, make comments and get this posted. Thirty days is usual.
3. In the MASTER PAGE CONTROL, LIST OF EFFECTIVE PAGES, check the page numbers to
see that they are properly referenced. The manuals have whole “Chapter-By-Chapter”
revisions so all the pages in the chapter are the same date. See that they proper number of
pages is referenced. Change the CONTROL DATE for the new chapter.
4. Make a change to the LOG OF REVISIONS to show the next revision, such as “1”. Then make
a brief notation as to what chapters changed and what the new date is.
5. Make a version of the SUMMARY OF CHANGES. Fill out the information about Revision
Number, Effective Date (you can put “Upon Receipt”) and a brief summary of what was
changed in the General Maintenance Manual. Make a chapter reference whenever possible.
Page numbers constantly change so that is not helpful.
6. Submit the changes as a package to our Principal Inspectors. This includes a cover letter
requesting the following changes. Your package then includes:
a. Cover letter on our company stationary.
b. New Master Page Control
c. New Log of Revisions
d. New Summary of Changes
e. The changed chapters (whole chapter revisions)
7. Coordinate this with the POI in advance so they know what to expect from us.
8. If the POI wants changes, have the whole package returned (for document control as it is easy
to get misdated documents mixed up), make the changes requested and resubmit the
package.
9. When the FAA has approved the changes they will stamp or write in the lower area of the page
of the MASTER PAGE CONTROL. They are thus approving the changed pages and control
references. Then make copies for all copies of the General Maintenance Manual and send
them to each person that controls a GMM. The Table of Manual Distribution, form 70-178, is
usually used to identify who has a particular manual. Use the form: Manual Revision Record,
form 70-177, to send out changes. The person controlling a manual makes the changes,
inserts or removes pages, signs the form and returns it to the person listed on the form.
10. Place a copy of the change package into a file folder along with a copy of the FAA approval.
Include the returned Manual Revision Record forms.

END

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUBJECT: CHANGING OPERATIONS SPECIFICATIONS


NUMBER: 80-030
DATE: 06/01/2006

OBJECTIVE: Defining a sample procedure to use to make a change in our


Operations Specifications

Our Operations Specifications (OpsSpecs) are determined either by the FAA, as a requirement, or
by requests from our company to make changes, based on FAA Operations Specifications.
Our PMI has a list of what may be changed or enhanced. That list should be consulted before going
any further. The list has the Operations Specifications and samples of the information.
Many FAA offices use an Automated Operations Specifications program to make changes. The FAA
must give us the specific guidance and a training class on how to use these.
The FAA handbooks have detailed information about Operations Specifications. All changes we
make or request should be in accordance with the handbooks. If we do not have a full copy, then
obtain the information from a commercial CD Disc, such as provided by Summit Aviation, or others,
that have all the manuals available in current form electronically. The handbooks can be ordered
from the Government Printing Office but the process is slow and cumbersome. The electronic
versions of the manuals are best.

TYPICAL CHANGES
When we add or delete an aircraft, there is a change in the maintenance and operations pages of
our Operations Specifications.
Maintenance related Operations Specifications need to be changed when (partial list):
1. There is a change in listed management, as they are listed by name on Operations
Specifications.
2. Adding or deleting any aircraft.
3. Changing aircraft maintenance or inspection programs or adding an MEL.
4. Change of weight and balance programs.
Throughout the Operations Specifications there are very specific references to equipment installed
in the aircraft. This information is needed so that a determination can be made on landing
minimums, based on equipment, autopilot use, MELs, inspection programs, etc. Before beginning a
change we need a very specific equipment list.
1. Review the list of available Operations Specifications. Determine what we want to change.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

2. Ask the PMI for a sample print-out of the Operations Specifications so we can see what
information we need to gather, such as airports, aircraft equipment, inspection data, etc.
3. Review the samples and make a list of the required information.
4. Write a letter to the FAA asking to change or add a specific Operations Specifications, by
reference to its control number. Provide the aircraft or equipment information, if necessary.
5. When changes have been approved they are provided by the FAA.
6. Operations Specifications must be signed by us and by the FAA to be valid. This is our
“contract” with the FAA and is a legal document.
7. Update the GMMs with new Operations Specifications according to Procedure Document 80-
001.
8. Print and / or save to the server any correspondence received from the FAA in a file regarding
the GMM or IOPPS and their changes.

END

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUBJECT: MEL WRITE-UPS


NUMBER: 80-050
DATE: 06/01/2006

OBJECTIVE: Defining a step-by-step sample procedure to use to determine if a


maintenance discrepancy is handled as an MEL item and if so, exactly how we handle
the deferral steps.
The following is a sample procedure we would use, step-by-step, to use the MEL to dispatch an
aircraft. A similar sample is in the Maintenance chapter of the GOM.
If it is suspected that a system or component is inoperative or malfunctioning.
1. Check the operation of the system or component per the accepted guidance in whatever
manual is appropriate, such as the checklists, the switch movements, the AFM, etc. If the
system or component is still not operating properly, or not at all, continue.
2. Consult with maintenance to determine if the item can be corrected before the next flight. If so,
then make an entry on a new Aircraft Maintenance Log and await maintenance corrective
action. If not, then continue.
3. Either a crewmember or a mechanic consults the MEL to determine if the specific item is listed
in the MEL. If it is not listed, then the aircraft is grounded until the item is fixed. If it is an MEL
item, continue.
4. The problem is then written up on a new Aircraft Maintenance Log. The boxes dealing with the
MEL deferral are completed per the guidance in either the GOM or the GMM.
5. A new MEL Deferred Discrepancy form is initiated and completed per the guidance in this
manual.
6. If there is an (M) procedure in the MEL, it is completed by a technician and an entry is made in
the appropriate box on the MEL Deferred Discrepancy form. This is usually a minor
maintenance action to ensure that the inoperative system or component is not at risk of
causing other problems. An entry is also made on the corresponding Aircraft Maintenance Log.
The MEL has the (M) procedure spelled out and you will usually not require an aircraft
maintenance manual.
7. The time limit for repair is completed and noted by the technician.
8. If applicable a gummed placard is applied per the guidance in the MEL. Many items are not
placarded. The minimum information on the sticker is the date and the MEL ATA reference.
Place the placard as near as possible to the control, indicator or switch that applies. Other
stickers may be used.
9. The pink copy of both the Aircraft Maintenance Log and the MEL Deferred Discrepancy form
are forwarded to the Director of Maintenance with that day’s records.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

10. The pilot now consults the MEL to determine if there is an (O) procedure. If there is not, then
the provisos, if they are listed, give the pilot the limitations under which he or she must operate.
Additional flight planning may be required.
11. If there is an (O) procedure in the MEL the pilot consults the MEL for the details of the
procedure and acts to comply. This might mean changing fuel loads because gauges don’t
work or other limiting factors. Some MELs have few (O) procedures and extensive provisos for
guidance. Others are less helpful.
12. At the end of the day maintenance would have received the pink copies of the Aircraft Flight
Log and the MEL Deferred Discrepancy form. If on a trip, this would have been, if possible,
faxed to maintenance. From that information the Director of Maintenance starts tracking the
time limits on a copy of the Deferred Maintenance Item Master List form. He or she has
notated the due day for the MEL repair.
13. MEL repairs are always given the highest priority, as the time to have these fixed is very
limited.
14. Before each flight the Pilot-in-Command continues to consult the MEL to determine if the
limitations would affect that particular flight.
15. As soon as possible, the Director of Maintenance causes the discrepancy to be repaired.
When this is done the technician makes the appropriate entries on the MEL Deferred
Discrepancy form and the Aircraft Maintenance Log as specified in our manuals.
CONTINUING REFERENCES
Once a written aircraft discrepancy is reviewed and found to be eligible for deferral, an annotation in
the Corrective Action is made:
“Deferred per the MEL. Entered on a form 86-415. [Signature] Date] [Certificate].”
When these conditions are satisfied, the aircraft may be considered airworthy and returned to
service.
The crew may make the deferring entry if there are no (M) procedures. Once a new form is started, it
must be reviewed for an (O) or (M) procedure to be followed. (M) procedures shall be entered on the
form and are one-time items, such as securing a circuit breaker. (O) procedures need to be checked
before each flight for an operational limitation.
When a discrepancy is deferred, a copy of the form 86-415 is forwarded or faxed to the maintenance
department at the end of the flight. Other copies of the form are kept in the Aircraft Dispatch Book
until the discrepancy is cleared and then forwarded to the maintenance department.
PAPERWORK
The GOM and GMM, when used, both describe in detail how the paperwork is handled and where
the copies of the forms go.

END

7File: AAL GMM-16 135-PROCEDURE DOCUMENTS-FINAL 051507.DOC PROCEDURE DOCUMENTS


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUBJECT: Designating Contract RII Inspectors


NUMBER: 80-105
DATE: 06/01/2006

OBJECTIVE: Defining a step-by-step sample procedure to use to determine if a


maintenance facility or its mechanics may be designated to perform RII functions as
required by our GMM.
The following is a sample procedure we would use, step-by-step, to make a determination of how to
designate RII inspectors.

FAR REFERENCES
Items referenced herein are covered in FAR 135.427(b) and 135.429.

PART 145 REPAIR STATIONS


1. The repair station, if operating under Operations Specifications and capabilities for our specific
aircraft make and model, must have FAA-approved RII procedures provided by the carrier.
2. Make a review of the RII procedures and ensure that they are the latest version as specified in
our GMM.
3. Go through the RII list provided to the repair station and verify that all appropriate procedures
are properly identified.
4. All inspectors are required to have completed the appropriate documentation process and
training for the RII tasks to be performed. The inspectors may then make inspections, reviews,
and appropriate sign-offs in the maintenance records.
5. At the end of the inspection process make another review of the RII sign-offs and ensure that
adequate documentation exists to support the maintenance action, the RII and the records.

INDIVIDUAL CONTRACT RII INSPECTORS


From the RII chapter of this manual follow the procedures copied below:

LIMITED AUTHORIZATION TO PERFORM MAINTENANCE


If no designated RII Inspector is available at the location where maintenance is to be performed, a
mechanic at the location may be designated by the Director of Maintenance to perform these duties.
The Director of Maintenance must ensure that the designated person is qualified and current to

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

perform the RII inspection on our aircraft. The data presented as proof of currency is to be entered
on Form 80-100. He must also ensure that any approved data used for the inspection is current.
Upon RII approval, the Limited Authorization To Perform Maintenance, Form 80-100 will be
completed by the Director of Maintenance and forwarded to the facility or mechanic that will perform
maintenance or conduct limited RII activities. The Director of Maintenance shall coordinate directly
with the designated mechanic authorized as a One-Time RII Inspector. The RII Inspector may
perform all functions authorized in the written designation.
NOTE: This designation terminates in accordance with the written authorization.

END

9File: AAL GMM-16 135-PROCEDURE DOCUMENTS-FINAL 051507.DOC PROCEDURE DOCUMENTS


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

GMM REFERENCED FORMS


The following forms are referenced in the GMM. Except where the completion of a form is self-
evident we have included the description of how the form is to be completed on the back side
of these forms, but not on the back side of the actual in-use forms.
Forms Approval: The FAA Office of Chief Counsel issued a determination that the FAA does
not have forms approval authority for other than Part 121 operations as these forms need to
be changed from time-to-time and the FAA may not have the resources to complete the
reviews. Therefore, while we may change the information on the forms to accommodate better
or safer operations or maintenance practices, we are still held accountable by the FAA to
ensure that our forms adequately capture the information required to be in compliance with our
operating authorities.
Changing Forms: It is recommended that changes to our forms be sent to our FAA inspectors
for their review and comments before we start to make changes. They may or may not make
any written comments and will not stamp the forms as they would an operating manual.
If you make changes, it is good operating practices that you run a period of time
wherein you have the new and the old forms in use at the same time. This gives
everyone involved an opportunity to see if there are improvements that need to be
made or questions about how the new forms will help our maintenance operation.

Chapter Chapters
Number Name
Defined Referenced
70-033A Reading File Master Log 3 3
70-177 Manual Revision Record 3 3
70-178 Table of Manual Distribution 3 3
70-180 Verification of Drug Program Enrollment 4 4
70-501 Suggestion Form 3 3, 5
70-503 Paperwork Correction 5 4, 5
70-725 Sample Signature Log 4 4
80-007 Mechanical Interruption Summary Report 4 4
80-014 Service Difficulty Report 5 5
80-100 Limited Authorization To Perform Maintenance 8 8, 9
80-551 Required Inspection Item Authorization 8 8, 10
80-552 List of Authorized RII Personnel 8 8
80-555 Precision Tool Calibration Record 5 5
80-562 Letter of Authorization 9 9
80-572 Mechanic Training Record 9 9

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Chapter Chapters
Number Name
Defined Referenced
80-573 Mechanic Master Training Record 10 10
80-577 Deferred Maintenance Item Master List 7 3, 7
86-401a1 Aircraft Flight Log 5 5
86-410a1 Aircraft Maintenance Log 5 5
86-412 VOR/VOT Log 17 17
86-415 MEL Deferred Discrepancy 7 5, 7
CASS-01 Quarterly Audit form 13 13
Airworthiness Directive and Service Bulletin
CASS-02 13 13
Audit
CASS-03 Maintenance and Inspection Audit 13 13
CASS-04 Vendor self Audit Check list 13 10, 13
CASS-05 Operations Manual Audit 13 13
CASS-06 Work Order Audit 13 13
CASS-07 CASS Audit 13 13
CASS-08 Out Based Maintenance Supervisor Audit 13 13
CASS-09 Audit Discrepancy Log 13 13
CASS-10 Reactive Surveillance Checklist 13 13

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

READING FILE MASTER LOG


No. SUBJECT IN BY DATE-IN DATE OUT

1
2
3
4
5

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Form 70-033A

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


READING FILE MASTER LOG
Form 70-033A

HOW THIS FORM WORKS


These forms are located inside the reading file binders.

READING FILE MASTER LOG


70-033(A) - Column Entries
No.: This is the sequential number of each referenced item.
Subject: Enter a brief description of the subject. No mandatory FAA compliance items shall be
placed in these files.
In By: Enter the initials of the person who is inserting information in the file. The person should
be authorized by the Director of Maintenance.
Date In: Enter the date the information was inserted.
Date Out: Enter the planned date for removing the item. If there is no expiration date, then
leave blank.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MANUAL REVISION RECORD


Form 70-177

SPECIFY MANUAL
Operations Manual General Maintenance Manual Training Program

Other – Specify:

REVISION INFORMATION
Revision No.: Effective Date:

Date Received: Date Completed:

Manual No.

Manual Holder's Name:

Manual Holder's Signature:

Revised Pages or Chapter What Changed

RETURN THIS SHEET TO


Name: Office:

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


MANUAL REVISION RECORD
70-177
HOW THIS FORM WORKS
This form is used by the Director of Maintenance to distribute changes to various manuals.
The form is distributed with the changes and is completed by the person receiving the
changes. The completed forms are returned and retained on file.

SPECIFY MANUAL
Mark one of the boxes to identify the manual being changed. The “Other – Specify” line is
used if the form is intended for some other manual.

REVISION INFORMATION
Revision No.: Indicates the revision number.
Effective Date: If left blank, the change is effective upon receipt. A date is inserted if the
change must become effective on a specific date.
Date Received: Enter the date the revised material was received.
Date Inserted: Enter the date the revised material was inserted in the manual.
Manual No.: Enter the control number of the manual that was updated.
Manual Holder’s Name: Contains the printed name of the manual holder.
Manual Holder’s Signature: The holder of the manual signs here, regardless of who inserted
the changes in the manual.

REVISION INFORMATION
Revised Page or Chapter: This is preprinted on the form and indicates which pages or
chapters have been changed.
What Changed: A brief description may accompany the changes. This is optional and depends
on the length of the changes.

RETURN THIS SHEET TO


Name: Contains the name of the person who is responsible for receiving and filing the
returned sheets.
Office: Office location of where the returned sheet is to be transmitted.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

TABLE OF MANUAL DISTRIBUTION


Form 70-178

SPECIFY MANUAL
Operations Manual General Maintenance Manual Training Program

Other – Specify:

DISTRIBUTION CONTROL AUTHORIYT FOR THESE MANUALS


Name: Office:

Issued manuals are the private property of our company. They may not be copied,
released to a private party or distributed in any print or electronic media without the
express written approval of the company.

MANUAL MANUAL HOLDER DATE OUT DATE BACK

Master

FAA

10

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


TABLE OF MANUAL DISTRIBUTION
Form 70-178

HOW THIS FORM WORKS


This form is used to control the distribution of company manuals.

SPECIFY MANUAL
One of the boxes is marked to indicate which manual is being referenced. The “Other –
Specify” line is used if this form is intended for some other manual.
DISTRIBUTION AUTHORITY FOR THESE MANUALS
Name: Contains the name of the person who has control over the distribution of this manual.
Office: Contains the name of the office where this person is located.

MANUAL HOLDER LIST


Manual: Specifies the manual number. The Master and FAA manuals have separate lines.
Manual Holder: Contains the name of the person who has been assigned the referenced
manual.
Date Out: Contains the date the referenced manual was assigned to the manual holder.
Date Back: Contains the date the referenced manual was returned.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

VERIFICATION OF
DRUG PROGRAM ENROLLMENT
Form 70-180

FAX A COPY OF THE CONTRACTOR’S DRUG PROGRAM


ENROLLMENT
This form is used to verify enrollment in an approved anti-drug/alcohol program of a contractor,
subcontractor, or an individual that we have approved to work on our aircraft.

Work To Be Done

Aircraft Identification
Company Contact
Contact Telephone
Approved By (Signed)
Approval Date

CONTRACTOR INFORMATION
Company Name
Repair Station Number
(if appropriate)
Individual Mechanic’s Name
Mechanic’s Certificate No.
Mechanic’s Certificate Type
Address Line 1
Address Line 2
City, State, Zip Code
Country
Contact Name
Contact Telephone – 1
Fax Number
E-mail

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Comments:

Drug Consortia Reference


Drug Coordinator
Coordinator Telephone
FAA Office
FAA Telephone

Received Copy of Their Drug Program Enrollment

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


VERIFICATION OF DRUG PROGRAM ENROLLMENT
Form 70-180

WORK TO BE DONE
Describe the nature of the work to be done, such as change a wheel and tire, or other
maintenance event.

AIRCRAFT IDENTIFICATION, COMPANY CONTACT, CONTACT TELEPHONE,


APPROVED BY, APPROVAL DATE
Self-explanatory entries.

CONTRACTOR INFORMATION
Entries are self-explanatory. Complete all the available boxes.

COMMENTS
As required.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SUGGESTION FORM
If this is a hazard concern that has immediate potential for the safety of persons
or property then contact your supervisor or manager immediately.

IMPROVE SAFETY – To improve the safety of our work environment or protect the
safety of our facilities and equipment.
IMPROVE EFFICIENCY – To improve our operating and/or maintenance efficiency.
SAVE MONEY – To save our company money or reduce future expenses.

Maintenance Flight Operations Administration PAX or Cargo Handling

Training Line Operations Other:

SUGGESTION – CONCERN – OBSERVATION (Attached more pages if


needed)

** Keep a copy for your records. Submit the other copies to your supervisor or put into the suggestion box.

Submitted By: (optional): Date:

MANAGEMENT REVIEW AND COMMENTS (Attached more pages if needed)


Reviewed By: Date:
Comments/Suggestions:

ACTION TAKEN Forwarded to CASP Committee

Form 70-501

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


SUGGESTION FORM
Form 70-501

HOW THIS FORM WORKS


This form is not required by regulations. It is designed to solicit safety and operational
feedback and suggestions from company employees.
INTENT BLOCKS
The blocks are: IMPROVE SAFETY, IMPROVE EFFICIENCY and SAVE MONEY. Any or all
blocks may be marked.

INTEREST AREA
Mark one or more boxes from the list of Maintenance, Flight Operations, Administration, PAX
or Cargo Handling, Training, Line Operations or Other.

SUGGESTION – CONCERN – OBSERVATION


Enter a narrative description in sufficient detail to evaluate your suggestion. Attach additional
pages if necessary.
Submitted By and Date: Enter your name and the date. Both are optional. The form may be
submitted anonymously.
MANAGEMENT REVIEW AND COMMENTS
Reviewed By and Date: Contains the name of the company person who reviewed this
document and the date.
Comments/Suggestions: Contains the comments and suggestions of higher management.

ACTION TAKEN
Action Taken Lines: Management enters their response to the suggestion e.g., NO ACTION,
NO COMMENT, Purchased New Fire Extinguishers, etc.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

PAPERWORK CORRECTION

Date Initiated: Assigned To:


Initiated By: Date Closed:

Aircraft M/M: A/C Registry: Flight/Trip Number:


Discrepancy Date: Location:
Person Probably Responsible for Error:
Supervisor:
Reviewed By CASP Committee (if used) Date:

DOCUMENT AND TYPE OF ERROR FOUND


DOCUMENT ID NUMBER: FORM NUMBER: (Exp: 86-401)
DOCUMENT DATED:

Aircraft Flight Log Not Correct Aircraft Maintenance Log Entry Incorrect
Aircraft Flight Log Incomplete Aircraft Maintenance Log Entry Incomplete
Insufficient Information Given on Document Specify Document:
Document Not Properly Signed/Endorsed Specify Document:
Component Change Not Entered Shop Findings
Sampling Inspections In-Flight Engine Data
Incident Not Reported Intentional Incorrect Entry on Document
Other (Specify) (Specify Document)

REMARKS

CORRECTIVE ACTION TAKEN


Name of Person Correcting Paperwork:

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

RECOMMENDED PREVENTIVE ACTION

Form 70-503

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June 1, 2006 Revision: 12 Page 17-15


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


PAPERWORK CORRECTION FORM
Form 70-503

HOW THIS FORM WORKS


This form is used to correct paperwork. Small errors are corrected with a line through the error
and a correction. More substantive errors or errors discovered well after the fact are corrected
utilizing this form.
Date initiated: Enter the date the form was initiated. May or may not be the date of the error.
Initiated By: Enter the name of the person initiating the form.
Assigned To: Enter the name of the person assigned to review and correct the error.
Date Closed: Enter the date the correction action is considered closed.
Date: Enter the date the computer information was entered.
Aircraft M/M: If this applies to an aircraft record, enter the make and model of the aircraft.
A/C Registry: Enter the aircraft registration identification.
Flight/Trip Number: Self explanatory.
Discrepancy Date: If a discrepancy, enter the date recorded on the paperwork, (e.g., date of the
Aircraft Flight Log)
Location: Enter the location of the record that requires correction.
Person Probably Responsible for Error: Enter the name of the person who likely caused the
error.
Supervisor: Enter the name of the supervisor of the person identified as likely causing the error.

Part 135
Reviewed By CASP Committee:
Date: CASP review date. Not applicable.

DOCUMENT AND TYPE OF ERROR


Document Number: If the document containing the error is serial numbered, then enter that
number here.
Document Date: Enter the date on the document.
Form Number: Enter the form number, e.g., Form 86-410 for an Aircraft Maintenance Log .
Place an “X” in the box which most accurately describes the discrepancy.

REMARKS
Self explanatory

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

CORRECTIVE ACTION TAKEN


Name of Person Correcting Paperwork: Enter, the name of the person who made the correcting
entry. This entry may include more than one person. For example, times corrected on an
Aircraft Flight Log may result in corrections to other records.
RECOMMENDED PREVENTIVE ACTION
Enter a recommendation of how to prevent this type of error in the future.
This log is used to record samples of employee’s of full signatures (FN, MI, LN), abbreviated signatures (FI, LN),
and initials (FI, MI, LI). Company policy varies on the acceptable use of signatures. Most legal documents require
the full signature; however, flight department documents, including flight and maintenance logs may be signed
using the abbreviated signature. Some maintenance line item entries need only your initials, as do corrections
made on documents. See the GOM and/or GMM for details of what signature is acceptable. The stamp number
may be used on maintenance inspections at the discretion of the Director of Maintenance.

Abbreviated Stamp
Printed Name Position Full Signature Initials
Signature No.

Gerald Wayne Gerald W. G.


Pilot GWW 240
Williams Williams Williams

SAMPLE SIGNATURE LOG


GLN Compliance Group - Form 70-725 Version 1 (01/01/04)

SAMPLE SIGNATURE LOG File: 70-725 Company Signature Log Ver-1.doc


Tele: 303-925-1491 or www.gln-compliance.com

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


SAMPLE SIGNATURE LOG
Form 70-725

HOW THIS FORM WORKS


This form is used to identify the exact signatures or initials of persons such as pilots, mechanics,
or others that have authority to sign a document.
The entries are self-explanatory and have details on the front side of the form.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MECHANICAL INTERRUPTION
SUMMARY REPORT
This is an FAA-required report under FAR 135.417
This report must be mailed to the FAA by the 1oth day of the following month.

Company Making This Report Telephone

The report is intended to identify known or suspected mechanical difficulties or


malfunctions that are not required to be reported on the Service Difficulty Reports
under FAR 121.703/.704 or 135.415/.416.

INTERRUPTION TO A FLIGHT? How many? Detail below or on a separate attached sheet.


UNSCHEDULED CHANGE OF AIRCRAFT ENROUTE? How many? Detail below or a separate
sheet.
UNSCHEDULED STOP OR DIVERSIONS FROM ROUTE. How many? Explain below.

KNOWN OR SUSPECTED MECHANICAL DIFFICULTIES/MALFUNCTIONS. Explain below.

REMARKS:

Submitted By: Date:

MECHANICAL INTERRUPTION SUMMARY REPORT


GLN Compliance Group – Form: 80-007 Version-1 (01/01/04)
File: 80-007 Mechanical Interruption Summary Report Ver-1.doc
303-925-1491 or www.gln-compliance.com

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


MECHANICAL INTERRUPTION SUMMARY REPORT
Form 80-007

TOP ROW
Company Making This Report: Print our company name here.
Telephone: The phone number in our company where the person making this report could be
contacted.

PROBLEM BLOCK AREA


Mark the appropriate blocks (there may be more than one area) and the number of incidents.
Each may require additional pages to make the report complete. If so, attach supporting pages
and reference the report date.
There are blocks to identify other than the five listed areas of concern.

REMARKS
Any additional remarks for this report. If there is not enough room, attach other pages with our
company name and referencing this report by date.
SUBMITTED BY
Submitted By: The name of the person making the report.
Date: The date the report was made. This should be within 10 days following the end of the
month.

DISPOSITION OF THE FORM


The original is signed and mailed to our Principal Maintenance Inspector at our FSDO. A copy is
made and kept by the Director of Maintenance.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

SERVICE DIFFICULTY REPORT Form 80-014


Aero-Air, LLC Report Date Aircraft Maintenance Log
Number:

FAR 121.703,
OPERATIONAL 125.409 or 135.415

Check One Box Above and Below


DATE OF EVENT
STAGE OF OPERATION FLIGHT GROUND

AIRCRAFT INFORMATION
TRACK SERIAL REG. TOTAL
MFG MODEL TOTAL TIME
ID NUMBER NUMBER CYCLES

ENGINE INFORMATION
TRACK SERIAL TOTAL TOTAL
MFG MODEL
ID NUMBER TIME CYCLES

NATURE OR CAUSE OF FAILURE AND/OR DEFECT

LOCATION OF FAILURE OR DEFECT


ATA CODE

PART SERIAL ASSOCIATED


PART NAME MANUFACTURER
NUMBER NUMBER SYSTEM

PRECAUTIONARY OR EMERGENCY ACTION TAKEN

TRACKING
Date Due FAA Date To FAA Person Filing Report Computer By Computer Date

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


SERVICE DIFFICULTY REPORT
Form 80-014
TOP ROW
Company Name or Organization: If not preprinted, LOCATION OF FAILURE OR DEFECT
print the company name.
ATA: Enter the ATA code of the affected system.
Report Date: Enter the date of the report.
Enter the location of the failure, which in the case
Aircraft Maintenance Log Number: If related to a of an operational failure could be the physical
previously recorded discrepancy, enter the location of the aircraft.
applicable Aircraft Maintenance Log number.
Part Name: Enter the name of the part that failed.
SECOND ROW
Manufacturer: Enter the name of the part
Report Date: Enter the date of the report, not the manufacturer.
date of the event.
Part Number: Enter the part number.
Operational or Structural: Mark the corresponding
box. Serial Number: Enter the serial number if
applicable.
STAGE OF OPERATION
Associated System: Enter the system associated
Date of Event: Use the local date at the principal with the failure.
maintenance base.
PRECAUTIONARY OR EMERGENCY
Flight or Ground: Self-explanatory. ACTION TAKEN
AIRCRAFT INFORMATION Enter a narrative description of any precautionary
Track ID: A computer tracking code box not used or emergency measures, such as an unscheduled
by our company at this time. landing, activation of a fire system, etc.

MFG, Model, Serial Number and Reg. Number: TRACKING


Self-explanatory. Date Due FAA: The date, 96 hours after the end of
the event day, excluding weekends and holidays
Total Time: Obtain from the last Aircraft Flight Log. that this report is due to the FAA. The report may
Total Cycles: Total aircraft landing cycles. be faxed to the FAA with prior coordination.

ENGINE INFORMATION Date To FAA: Enter the date this report was
submitted to the FAA.
Track ID: A computer tracking code box not used
by our company at this time. Person Filing Report: For tracking purposes, enter
the name of the person who filed the report.
MFG, Model, and Serial Number: Self-explanatory.
Entered By: An internal QC function; identifies
Total Time: Total engine time. Obtain from the last person entering the report into the computer, if
Aircraft Flight Log. applicable.
Total Cycles: Total aircraft landing cycles. Computer Date: Enter the date the report was
NATURE OR CAUSE OF entered into a company computer, if applicable.
FAILURE AND/OR DEFECT
Enter a brief narrative of the possible cause of the
failure.

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GENERAL MAINTENANCE MANUAL
Part 135 Operations
LIMITED AUTHORIZATION
TO PERFORM MAINTENANCE
Form 80-100 Page 1 of 2
Aircraft Identification
Location Identification

Type of Work

ATA References, if any


Any RII’s

Company or Facility
Mechanic’s Name
Repair Station License
License or Certificate Number
Address Line 1
Address Line 2
City, State, Zip-code
Telephone Number
Fax Number
E-mail

AUTHORIZATION TO PERFORM MAINTENANCE


You are hereby authorized to perform maintenance on the aircraft listed above. The work to be done is
listed in the Type of Work boxes on this page. You will provide us copies of all work orders, equipment
tags, and maintenance log entries related to your work. You are certifying that you are qualified to
perform the work being requested and that you will not perform other work on this aircraft without our
express written consent. You will perform the work in accordance with procedures in our General
Maintenance Manual, a copy, or relevant portions that have been furnished. That listed Required
Inspection Items (RIIs) listed above will be inspected by an authorized person that did not perform the
work being inspected. If you have any questions contact the person listed below.

Signed: Position:
Printed Name: Telephone:
Date: Location:

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-23


GENERAL MAINTENANCE MANUAL
Part 135 Operations

LIMITED AUTHORIZATION
TO PERFORM MAINTENANCE
Form 80-100 Page 2 of 2
Aircraft Identification
Location Identification
Work Performed

Company or Facility Name


Date

This form is used to authorize another party (company, repair station or qualified individual) to perform
specific maintenance on our company aircraft. Before maintenance may be performed the Director of
Maintenance, or a designated representative, must determine that the company, facility or individual is
qualified to perform the requested work. Our General Maintenance Manual controls who may, or may not,
perform maintenance. The party working on our aircraft must have a copy of our GMM, or copies of the
appropriate sections may be faxed to them.

AUTHORIZATION CHECKLIST
Coordinate with our pilot, mechanic, or local coordinator and advise them of procedures to follow
GMM is available to the mechanic, or copies of parts are faxed to them
Repair station license and authorizations faxed to us, or
Mechanic’s license faxed
Drug program documentation (use form 70-180) with a copy of their program
Determine if the mechanic is qualified for the work to be done and the aircraft. Have him fax
documentation of training or certification
Fax copies of maintenance procedures to be followed
Fax copies of sign-off sheets
Review what logbook entries will be made or what form of documentation, such as work orders
Tags for equipment that was replaced
Payment authorizations (if required)
FAA authorization, if specifically required

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-24 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

FOLLOW-UP CHECKLIST
The aircraft was repaired as specified.
Work was not done as specified:

Tags were sent with the aircraft or to our company


Payment has been made or authorized (if applicable)
RII entries were made.
Paperwork reviewed and, if necessary, corrected.
Records entries made
Our record keeping entries made and computer records updated

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-25


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


AUTHORIZATION TO PERFORM MAINTENANCE FORM
Form 80-100
HOW THIS FORM WORKS License or Certificate Number: Enter the
license or certificate number of the
This form is used given an authorization designated person being provided limited
for spot maintenance, usually to a repair authority.
remote company. The line items are
Address, phone, fax and email: Enter the
self-explanatory.
appropriate responses for the company or
the individual mechanic accomplishing the
work.
TOP ROW
Aircraft Identification: Enter the registration OUR SIGNATURE BLOCK
identification of the aircraft. Enter the name, position, telephone number
Location Identification: Enter the 3 or 4 letter and location of the person making the
airport identifier of the location where the authorization.
work is to be accomplished.
Type of Work: Briefly describe the work to
be performed. SECOND PAGE
ATA References, if any: Enter the ATA area Re-enter the aircraft information since this
where the work is being performed, if form is often faxed to a different location.
applicable.
Any RII’s: Identify any items that will require
AUTHORIZATION CHECKLIST
inspection by an authorized RII Inspector.
Review the checklist to ensure that help
Company or Facility: Enter the name of the important considerations are not
facility that will accomplish the work. overlooked.
Mechanic’s Name: Enter a name if an
individual rather than a repair station is FOLLOW UP CHECKLIST
accomplishing the repair. Use the follow up checklist to review the
Repair Station License: Enter the repair work accomplished and the disposition
station number, if applicable. of the paperwork.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-26 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations
REQUIRED INSPECTION
ITEM AUTHORIZATION
Form 80-551
The employee listed below is authorized to perform RII inspections on the listed type of aircraft.
These individuals are limited to RII items as indicated on the ATA list below. All RII inspections will be
performed per the procedures contained in the General Maintenance Manual.

Inspector’s Name: Employer:

Aircraft Make: Aircraft Model:

ATA BY DATE ATA BY DATE ATA BY DATE

21 33 61

22 34 72

23 35 73

24 36 74

26 49 75

27 52 76

28 53 77

29 54 78

30 55 79

31 56 80

32 57 83

This is to acknowledge that I have read the above statement and understand my authorizations,
responsibilities and limitations regarding inspection functions and or Required Inspection Items.

Inspector Inspector
Name: Signature:

Director of Maintenance Inspector


Signature: Cert. Number:

Date:

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-27


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


RII AUTHORIZATION FORM
Form 80-551

HOW THIS FORM WORKS Inspector Signature: The signature certifies


that the new inspector has read the
This form is used to grant RII authorizations
requirements of this chapter, understands
to individual mechanics.
his authorizations and accepts the
The RII Authorization (Form 80-551) shall responsibilities and limitations regarding
be completed as follows: inspection functions and Required
Inspection Items.
Inspector’s Name: Enter the name of the
person being designated. Chief Inspector Signature: This block is
Employer: Enter the name of the company signed by the Director of Maintenance.
the inspector is employed by. Inspector Cert. Number: Enter the certificate
number of the new inspector.
Aircraft Make: Enter the aircraft make.
Aircraft Model: Enter the aircraft model. Date: Enter the date.

ATA BLOCKS
ATA, BY, DATE: The Director of
Maintenance initials and dates the box
next to each ATA chapter for which the
Inspector is approved to perform
inspection functions and/or RII. If the
Inspector is not approved for a particular
ATA, enter N/A in the box. This
designation is given to the inspector
only after the Director of Maintenance
has trained the individual on inspection
procedures and documentation.
Inspector Name: Print the name of the new
Inspector.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


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Page 17-28 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations
Form 80-552
Any time a person is performing inspection functions or duties they automatically fall under the direct authority of our company's inspection
department. Personnel listed on this form are trained, qualified and have received and signed a Letter of Authorization (Form 80-551) from the
Director of Maintenance or the Chief Inspector to perform inspection functions as indicated on the Letter of Authorization.

Mechanic
Director of Maintenance Aircraft
RII Inspector’s Name Certificate
or Chief Inspector’s Signature Authorization
Number

LIST OF AUTHORIZED INSPECTION PERSONNEL


File: AAL GMM-17 - FORMS 050807.DOC FORMS
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-29


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


LIST OF AUTHORIZED INSPECTION PERSONNEL FORM
Form 80-552

HOW THIS FORM WORKS


This form is used to keep the list of authorized inspection personnel. The
items are self-describing and require no further completion details.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-30 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations
Form 80-555

MODEL / PART CALIBRATION


DESCRIPTION MANUFACTURER SERIAL NO.
NO. SCHEDULE

CALIBRATED NEXT CALIBRATED NEXT


DATE REMARKS DATE REMARKS
BY DUE BY DUE

PRECISION TOOL CALIBRATION RECORD


File: AAL GMM-17 - FORMS 050807.DOC FORMS
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-31


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


PRECISION TOOL CALIBRATION RECORD FORM
Form 80-555

HOW THIS FORM WORKS Serial No.: Enter the serial number
of the tool.
This form facilitates tracking the
calibration schedule for precision Calibration Schedule: Enter the
tools. It is seldom used, since the calibration schedule established by
company that performs the tool the manufacturer.
calibration normally provides a
certification record for each tool. MAJOR COLUMN BOXES
Date: Enter the date of the
TOP LINE ITEMS
calibration.
Description: Enter a description
Calibrated By: Enter the name of the
of the tool, such as 16” Torque
person or company performing the
Wrench.
calibration.
Manufacturer: Enter the name of the
Remarks: Self-explanatory.
tool manufacturer.
Model / Part Number: Enter the
Next Due: Enter the date the next
model or part number of the tool. calibration become due.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-32 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

LETTER OF AUTHORIZATION
Form 80-562
The technician listed below is authorized to perform the indicated maintenance functions on the type
of aircraft listed. Any authorized person performing an airworthiness release on aircraft operated by
our company that is maintained under a continuous airworthiness maintenance program is
responsible for determining that all RII items are properly identified and completed per the
procedures in the General Maintenance Manual prior to performing the airworthiness release
function.

TYPE OF AIRCRAFT:

AUTHORIZED SIGNATURE DATE AUTHORIZED ACTION

Airworthiness Release

Taxi Aircraft

Engine Start

Engine Run

APU Run

Aircraft Fueling

Aircraft Towing/Marshalling

Technician’s Name TECHNICIAN SIGNATURE AND DATE


This is to acknowledge that I have read the above
statement and understand my responsibilities and
limitations regarding the indicated maintenance
Technician’s Certificate Number functions I am authorized to perform.

Director of Maintenance [Printed] Director of Maintenance [Signature] Date

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-33


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


LETTER OF AUTHORIZATION FORM
Form 80-562

The Letter of Authorization (Form 80-562) is Technician Certificate Number: Enter the
completed as follows: certificate number of the mechanic.
Type of Aircraft: Enter the aircraft type for Technician Signature and Date: The
which the certificated mechanic is mechanic enters his signature and date
authorized to perform an Airworthiness certifying an understanding of his
Release. More than one aircraft may be responsibilities and limitations.
entered.
Director of Maintenance: The printed name
Initial and Date: The Director of of the Director of Maintenance is contained
Maintenance, or his designee, shall initial here.
and date each authorization. Enter N/A if
Director of Maintenance Signature: The
the mechanic is not authorized.
signature of the Director of Maintenance or
Technician Name: Enter the name of the his designee is entered here.
mechanic. Date: Enter the date.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-34 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

MECHANIC TRAINING RECORD


Form 80-572

Employee Name

Airman Certificate
Number

Certificate Type

Type Of Training

Method

Duration

Date of Completion

Location

Instructor Name

Authorizations

Mechanic Signature

Director of Maintenance
Signature

Check this box when this information is transferred to the Master


Maintenance Training Record

Use this form to record training that will be transferred to the Mechanic Master Training Record
(Form 80-573).

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-35


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


MECHANIC TRAINING RECORD
Form 80-572
The Mechanic Training Record (Form 80- Authorizations: Enter the maintenance
572) is completed as follows. functions the employee is authorized to
perform as a result of the training received,
Employee Name: Enter the name of the
if applicable.
Employee.
Mechanic Signature: Employee signs here
Airman Certificate Number: Enter the
certifying that he understands his
Employee’s Certificate Number
authorizations, responsibilities and
Certificate Type: Enter the Employee‘s limitations based on the training, if
Certificate Type applicable.
Type of Training: Enter the type of training Director of Maintenance Signature: The
the mechanic has received (i.e., aircraft Director of Maintenance signs here
type, initial or recurrent, airframe only, indicating his authorization of maintenance
engine only, etc.). functions, if applicable.
Method: Enter the method of training (i.e., Check Box: Check this box when the
Classroom, On-the-Job, etc.). information is transferred to the
Duration: Enter the amount of time spent on Mechanic Master Training Record.
training (i.e., days, hours etc.).
Date of Completion: Enter the date training
was completed.
Location: Enter the location where the
training was accomplished.
Instructor Name: Enter the name of the
instructor.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-36 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations
Form 80-573
CERTIFICATE TYPE / CERTIFICATE
NAME POSITION DEPARTMENT
RATINGS NUMBER

STUDENT INFORMATION INSTRUCTOR CERTIFICATION

CERTIFICATE
DATE SUBJECT/COURSE TYPE OF TRAINING HOURS NAME SIGNATURE
NUMBER

MECHANIC MASTER TRAINING RECORD


File: AAL GMM-17 - FORMS 050807.DOC FORMS
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-37


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


MASTER MECHANIC TRAINING RECORD
Form 80-573 Type of Training: Enter the type of training,
The Mechanic Master Training Record, (i.e., OJT, classroom, contractor, etc.).
(Form 80-573), is completed as follows: Hours: Enter the hours spent in training.

UPPER BLOCKS INSTRUCTION CERTIFICATION


Name: Enter the name of the mechanic. Name: Enter the name of the instructor.
Certificate Type / Rating: Enter the This entry may also be the name of a
mechanic’s certificate type and rating. contractor or school.

Certificate Number: Enter the mechanic’s Certificate Number: Enter the certificate
certificate number. number of the instructor.

Position: Enter the mechanic’s duty position. Signature: The signature of the instructor is
entered in this block. It may not be available
Department: Enter the department where for outside training.
the mechanic is assigned.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-38 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Aero-Air, LLC Form 86-410a1

No: MAINTENANCE ITEM Check if RVSM Check Here if RII Item


or RII Item RVSM RII

Originated By: [Print, Sign & Include Certificate Number Aircraft Time Date Location

Signed: No.:

MEL MEL Form MEL ATA Approved By ID No. Date Deferral No.
Deferral

ROUTINE
NON- MAINTENANCE ACTION
ROUTINE

Mark the box and initial here ______ and sign below if this is an Airworthiness Release
entry.
Mechanic’s Signature Certificate Number Date Inspector’s Signature Certificate Number Date

Purchase Order No. Work Order No. Invoice No. Job Card/Track No.

Parts P.O. Date Priority Part Number Qty Description

Part Number Off + Pos Serial Number Off Part Number On + Pos Serial Number On

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-39


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Computer Entry By Date Cycles A/C Time

A/C S/N A/C M/M A/C Reg.

AIRCRAFT MAINTENANCE LOG

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-40 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations
COMPLETING THE BLOCKS ON THE
AIRCRAFT MAINTENANCE LOG
Form 86-410a1
MAINTENANCE ITEM Location: For a discrepancy, enter where
the aircraft was (ground location) when the
No: This would be “1” unless it is part of a
discrepancy was originated. For scheduled
series of forms used on an inspection, in
maintenance enter where this work is being
which case it is numbered as the Director of
done.
Maintenance determines.
MEL DEFERRAL
RVSM: Check this box if the item affects the
RVSM status of the aircraft. You would If this is a discrepancy that is being properly
know this by carefully reviewing the MEL, deferred, then make entries in these boxes,
amongst other things, or the manufacturer’s otherwise, ignore. Once the item is
guidance on RVSM maintenance deferred, this form stays open until the item
requirements. When check, if this is is corrected, notated on the MEL Deferred
deferred per the MEL then the aircraft may Discrepancy, and then it is brought back to
not be eligible for operations in RVSM the MAINTENANCE ACTION area of this
airspace. form.
RII: Check this box if this is an RII item, thus MEL Form: Enter the serial number of the
needing an inspection for sign-off by an RII MEL Deferred Discrepancy form that the
inspector. (Not for Part 91). write-up was transferred to.
Maintenance Item: Write-up the MEL ATA: Enter the MEL ATA number,
discrepancy, or the inspection item as such as 21-15. NOT the page number from
completely as possible. Give details about the MEL, which are numbered like this, but
what was not working and any other the ATA number and the specific item
information that might help a technician number.
trouble-shoot a problem. If there was a Approved By: Who approved that this
gauge or indicator associated with the discrepancy can be deferred?
problem, enter what the numbers were, ID No.: If applicable, the employee ID of the
such as EGTs, Fuel Flows, etc. If used on person making the deferral.
an inspection, the Director of Maintenance
Date: The date of the deferral. This may not
will enter the work items, such as job card
necessarily be the discrepancy date.
numbers, inspection program numbers, etc.
Deferral No.: In some computer tracking
Originated By: Print (legibly) the name of
systems, each deferral is tracked separately
the person making the entry, along with an
and the system generates a Deferral
employee ID, if applicable, and then sign it.
Number. If so, put it here.
When doing scheduled inspection items this
signature may be by the supervisor that is When an MEL item is deferred this Aircraft
making the initial entries on this form. Maintenance Log stays open and in the
aircraft. When the MEL item is closed there
Aircraft Time: Enter the aircraft’s total time,
is a closing entry on this form such as:
in hours and tenths, when this maintenance
action is originated. This is usually from the “MEL item corrected and closed this
Aircraft Flight Log. date. [Mechanic’s signature and
Date: The date this form is initiated. certificate number.)”

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-41


GENERAL MAINTENANCE MANUAL
Part 135 Operations

This form is then turned in and the Director of PARTS PURCHASE ORDER BLOCKS
Maintenance closes the tracking of the Parts P.O.: If a parts purchase order was
discrepancy and the MEL item. generated then put that information here.
MAINTENANCE ACTION Date and Priority: Enter the purchase
Check either the Routine or Non-Routine order date, and if applicable, the priority
boxes. A Routine item is part of scheduled for such. If a discrepancy is being fixed
maintenance. A Non-Routine is a discrepancy the priority is probably HIGH, but if
item. working on an extended inspection then
Complete the block with a description of the it might be lower.
work that was done. This might be references Part Number, Qty, and Description: Enter
to changes of parts or trouble-shooting, if the part number being ordered, the
applicable. If unable to find the problem, so quantity of them and a brief description
state. If working a scheduled item then you of the part, such as “Inverter” or “Main
may put in an entry such as “Completed Work Wheel Assembly.”
Items 25088 through 25091,” or similar entries.
PART NUMBER ENTRIES
Airworthiness Release Box:
Part Number Off + Pos: Enter the part
“Mark the box and initial here number taken off and its position, if
______ and sign below if this is an relevant, such as “Left Hyd Pump”
Airworthiness Release entry.”
Serial Number Off: Enter the serial
Check the box if this maintenance entry number of the part taken off.
constitutes an Airworthiness Release. This
Part Number On + Pos: Enter the part
applies only if an AW Release is required for
number put on and its position.
this aircraft. It may not apply to all of our
company aircraft and is generally only required Serial Number On: Enter the serial
for a 10 or more passenger aircraft and being number of the part put on.
operated subject to a company general ADDITIONAL BLOCK ITEMS – LOWER
maintenance manual (GMM). When this box is RIGHT SIDE ITEMS
marked it indicates that an authorized Computer Entry by: Enter the name or
mechanic has reviewed the maintenance identifying number of the person that
events and determined that the aircraft is in an
entered this information into a computer
airworthy condition and that the requirements system. This is optional and is non-
for an airworthiness release has been met. regulatory.
NEXT BLOCKS QC By and Date: If applicable, enter the
Enter the mechanic’s, and if applicable, the name or identifying number of the person
inspectors signature, certificate number and that performed quality control review of
date of completion. this document.
Purchase Order No.: If a purchase order is A/C Cycles: Enter the aircraft’s total
used to track this work then make the entry cycles. This would be the landing cycles.
here. A/C Time: Enter the aircraft’s total time in
Work Order No.: If a work order is used, either hours and tenths.
by our company or by a vendor doing this A/C S/N: Enter the aircraft’s serial
work, enter the work order number here. number.
Invoice No.: For accounting purposes. A/C M/M: Enter the aircraft’s Make and
Job Card/Track No.: If there is a work or job Model.
card or tracking number related to this work A/C Reg.: Enter the aircraft’s registry,
then enter the number here. such as the N-number

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-42 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

VOR/VOT CHECK LOG


Company Name Aircraft Make & Model Aircraft S/N Aircraft Registry

Aero-Air, LLC

Required test each 30 days for IFR flights. Ground or VOT error must be ± 4 degrees or less.
Airborne check must be ± 6 degrees or less. For VOR checks enter the radial used in the GND/AIR
boxes.

Check VOR Radial Nav 1 Nav 2


DATE Where Freq if VOT Signature
Gnd Air N S N S

Form 86-412

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-43


GENERAL MAINTENANCE MANUAL
Part 135 Operations

COMPLETING THE BLOCKS ON THE


VOR / VOT CHECK LOG
Form 86-412

HOW THIS FORM WORKS MAIN COLUMNS


We have a 30-day requirement to check Date: The date of the check.
that the VOR system is accurate and to note
the errors that it has. There is an allowed Where: The 3- or 4-letter identification of
error of +/- 4 degrees on ground checks and where the check was made.
VOT checks and +/- 6 degrees on airborne Freq: The frequency you used for the check.
checks. This would be either the VOR or the VOT
Rather than make daily entries on an frequency.
Aircraft Flight Log, even when it is not Check If VOT: Put a mark in this box if the
needed, this form is easy to check and to check was using a VOT signal.
make entries on.
VOR Radial: The air or ground radial that
TOP ROW you used to make the check.
Company Name or Organization: If not NAV 1 and NAV 2
preprinted, print our company name.
N or S: The error, when using a VOT, that
Aircraft Make & Model: Enter the aircraft’s was off from 360 or 180, such as 003, 181,
make and model. etc.
Aircraft S/N: Enter the aircraft’s serial Signature: The person making the check
number. signs the line entry.
Aircraft Registry: Enter the aircraft’s registry,
such as the N-number.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-44 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

MEL DEFERRED DISCREPANCY

Company Name Aircraft Make & Model Aircraft Serial No. Aircraft Registry

Aero-Air, LLC

DEFERRED AIRCRAFT DISCREPANCY


Aircraft Maintenance Log Number Date To This Form Printed Name of Person Entering This Discrepancy

Discrepancy

MEL ATA Category Required Repair Date


A = As Specified in the MEL C = Within 10 days
A B C D B = Within 3 days D = Within 120 days

Signature of Person Deferring This Discrepancy Certificate Number Location

(O) & (M) PROCEDURE COMPLIANCE


Check here if there is an (O) Operations procedure to comply with. If this box is checked the PIC must consult
the MEL to determine what procedures to comply with.

Check here if there is a (M) Maintenance procedure to comply with.

(M) Procedure Certification: After complying with the (M) procedure specified in the MEL, sign the following
certifying that you have complied with the MEL requirements.
Date: Mechanic’s Printed Name Mechanic’s Signature Certificate Number

MEL TIME EXTENSION


Extension (P.O. No – Reason – Notification Date – Other Info) Extension Limit Date

By: Date Extended Certificate Number

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-45


GENERAL MAINTENANCE MANUAL
Part 135 Operations

MEL CLEARING
Corrective Action

Mechanic’s Printed Name Mechanic’s Signature Certificate Number Date Location

MEL DEFERRED DISCREPANCY RVSM STATUS


File: 86-415 MEL Discrepancy.doc – 1/1/2004
GO NO GO
GLN Compliance Group – www.gln-compliance.com
N/A To This
Aircraft

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-46 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations
COMPLETING THE BLOCKS ON THE
MEL DIFFERED DISCREPANCY FORM
Form 86-415
HOW THIS FORM WORKS MEL ATA: Enter the ATA area and specific line
Discrepancies are brought to this form from the item from the Minimum Equipment List.
Aircraft Maintenance Log. When the MEL item is Category: Circle the A-B-C-D category from the
finally fixed, it is noted on this form and then is MEL.
shown as a corrected entry on the same Aircraft Required Repair Date: A maintenance
Maintenance Log. technician should calculate this date based on
TOP LINE ITEMS the date of the original write-up, the MEL
category and the guidance in the NOTES AND
Company Name or Organization: If not DEFINITIONS section of the MEL.
preprinted, print our company name in this box.
Signature of Person Deferring This Discrepancy:
Aircraft Make and Model: Enter the aircraft’s Enter the signature of the person that is
make and model. deferring this item. It should be the same as the
Aircraft S/N: Enter the aircraft’s serial number. printed name above.
Aircraft Registry: Enter the aircraft’s registry, Certificate Number: Enter the certificate number
which is usually an N-number. of the person making the deferral.
DEFERRED AIRCRAFT DISCREPANCY Location: Enter the location where this event is
taking place. That would usually be a 3- or 4-
A discrepancy that may be deferred is first
character designation.
written up on an Aircraft Maintenance Log and is
then transferred to this form. Aircraft Time: Enter the aircraft’s time in hours
and tenths.
Aircraft Maintenance Log Number: Enter the
serial number from the Aircraft Maintenance (O) & (M) PROCEDURE COMPLIANCE
Log. There is a check block for the (O) and (M)
Date To This Form: The date this form was procedure. The (M) procedure would be done
initiated. May not be the same as the Aircraft only once, but the (O) item needs to be
Maintenance Log date as this may have been considered on each flight.
transferred days later than the original write-up.
Date: This is the date when the (M) procedure
Printed Name of Person Entering This was accomplished.
Discrepancy: Print the name of the person that
is writing up this form. MEL CLEARING
Mechanic’s Printed Name, Signature and his or Corrective Action: Enter a brief explanation of
her Certificate Number: As appropriate. the clearing action.
MEL TIME EXTENSION Mechanic’s Printed Name, Signature, Certificate
Number, Date and Location: Self-explanatory.
Extension: Enter a purchase order or other
information that was used to justify an extension RVSM STATUS (Applicable Aircraft Only)
to the repair date. GO / NO GO: A determination should be made
Extension Limit Date: Enter the new due date. as to the RVSM compliant status of the aircraft
By and Certificate Number: Enter the name of based on this discrepancy. Check this against
the person that obtained or authorized the the MEL and any RVSM maintenance
extension, the date it is extended and their approvals, STCs, SBs, etc. This may vary from
certificate number aircraft-to-aircraft.
Discrepancy: Briefly enter what is not working. NA To This Aircraft: Check this box if the
You can make this very brief as it is already
aircraft is not otherwise RVSM eligible.
written up on the Aircraft Maintenance Log.

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-47


GENERAL MAINTENANCE MANUAL
Part 135 Operations

QUARTERLY AUDIT FORM

QUARTER 1 2 3 4 Form CASS-01


Date: Registration Number Aircraft Type

ITEM INITIALS
Portable cockpit/cabin fire extinguishers on board:
YES_____ NO_____ QTY:_____ Last Annual Weight check_______________
Inspect first aid kit for general condition:
Last Annual Inspection date:_______________
Inspect life preservers for general condition:
QTY: Crew________ Cabin________
Inspection Due Dates:_____________________________________________
_______________________________________________________________

Inspect life rafts for general condition:


QTY:__________ Last Annual Inspection:_____________________________
Inspect portable oxygen bottle for condition and security (if installed)
Last Hydrostatic Test:____________
Passenger Briefing Cards:
QTY:__________ Condition:____________
Nose Tires Condition:____________________________________________
Main Tires Condition:_____________________________________________
Exterior Condition:_______________________________________________
Interior Condition:________________________________________________
Comments:

Aircraft Total Time and Cycles:

Name: Signature:

FORMS File: AAL GMM-17 - FORMS 050807.DOC

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Page 17-48 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

QUARTERLY AUDIT FORM

This form to be completed by the PIC, Director of Maintenance or his delegate.

Complete this form within 5 days from the first of the month, each quarter.

If the aircraft has not flown within that time period this form must be completed and submitted
to the Director of Maintenance before the next flight.

Notify the Director of Maintenance if any discrepancy is noted on this form.

Forward completed form to the Director of Maintenance.

Director of Maintenance Aero Air LLC


2050 NE 25th Ave.
Hillsboro, Oregon 97124
(503) 640-3711 • FAX (503) 640-4870

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-49


GENERAL MAINTENANCE MANUAL
Part 135 Operations

AIRWORTHINESS DIRECTIVE AND SERVICE BULLETIN AUDIT

Bi-Annual Form CASS-02

Registration Number Aircraft Type S/N Date:

Latest AD Number Compliance Date: Incorperated into Part of Aircraft Recurring


and SB Number FOS Records
YES NO
YES NO YES NO
Due:_________
Airframe AD:

Airframe SB:

RH Engine AD:

RH Engine SB:

LH Engine AD:

LH Engine SB:

APU AD:

APU SB:

Accesory AD:

Notes:______________________________________________________________________________

Signature:_____________________________ Print Name:__________________________________

FORMS File: AAL GMM-17 - FORMS 050807.DOC

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

AIRWORTHINESS DIRECTIVE AND SERVICE BULLETIN AUDIT


The Airworthiness Directive and Service Bulletin audit form will be completed by the appointed auditor.

1. The AD and SB Audit form will include the most recent AD and SB for each type of aircraft, engine, APU
and accesory maintained under this program.

2. These AD’s and SB’s will be verified for compliance for each aircraft.

3. The auditor will verify that the AD’s and SB’s are incoperated into the FOS tracking system.

4. The auditor will verify that they are added to the permanent aircraft records list.

5. Any discrepancies will be noted at the bottom of the Audit form.

6. The auditor will sumbit completed audit to the Director of Maintenance for review.

7. This form will be reviewed at the CASS meeting and filed for future reference.

File: AAL GMM-17 - FORMS 050807.DOC FORMS


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June 1, 2006 Revision: 12 Page 17-51


GENERAL MAINTENANCE MANUAL
Part 135 Operations

MAINTENANCE AND INSPECTIONS AUDIT


Quarter Form CASS-03
1 2 3 4

Registration Number Aircraft Type S/N Date

ATA Code: Discription FOS GMM AMM Log Research

Y N Y N Y N Y N
Hourly

Cycle

Calendar

Life Limited

Notes:______________________________________________________________________________

Signature:_____________________________ Print Name:__________________________________

FORMS File: AAL GMM-17 - FORMS 050807.DOC

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

MAINTENANCE AND INSPECTIONS AUDIT


The Maintenance and Inspection Audit samples the FOS tracking system and the GMM to verify proper tracking of
Life Limited items and Chapter 5 maintenance inspections. The appointed auditor will complete this audit each
quarter.

1. The auditor will randomly choose two hourly, cyclic, calendar and life limited inspection items from each
aircraft.

2. Each item will be verified that it is being tracked in the FOS tracking system correctly.

3. Each item will be verified that it is the most current inspection requirement by the Manufacture.

4. Each item will be verified in the GMM aircraft specific inspection program for the correct inspection interval.

5. Each item will be verified in the aircraft log books.

6. Any discrepancies will be noted at the bottom of the Audit form.

7. The completed audit will be submitted to the Director of Maintenance for review.

8. This form will be reviewed at the CASS meeting and filed for future reference.

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-53


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Aero Air, LLC


CASS FORM CASS-04
Operations Department FAR Part 135
Vendor Quality Self-Audit Checklist

Purpose______________________________________________________________
In order for Aero Air aircraft maintenance to ensure that products and services supplied to us meet the minimum regulatory
requirements and also meet our own policy and procedure requirements for safety and performance, we require that this
checklist be completed. This checklist and any requested documents should be forwarded to the Aero Air Operations
Department Director of Maintenance for review. This information will be kept on file by the DOM for any needed internal
company or FAA review. This checklist needs to be completed if a physical audit is not being accomplished at this time.
Please return prior to starting work.
Checklist______________________________________________________________
Company Name____________________________________________________ Years in Business__________
Address___________________________________________________________________
City_______________________
State____________________________ Zip___________________________
Country_____________________________
Phone___________________________ Fax____________________ Airport ID_______________________
E-mail______________________________________________________________________________
Business Type:
Manufacturer Distributor Supplier FAA Repair Station
Other______________________________________________________________________________
Quality Standard(s) Used:
FAA Approved JAA Approved ISO-9000 C.A.S.E.
Other_______________________________________________________________________
FAA Repair Station No.___________________ Ops Spec D100 (attach copy if applicable)
Company Background:
Key Personnel Title
____________________________________ ____________________________________
____________________________________ ____________________________________
____________________________________ ____________________________________
Number of Employees:
Admin____ Engineering____ A & P____ Repairmen____ Inspectors____ Other____

FORMS File: AAL GMM-17 - FORMS 050807.DOC

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Facility Square Footage:


Hangars____________ Repair Shops_____________ Office_____________
Services/Products supplied to Aero Air:
__________________________________________________________________________________________
__________________________________________________________________________________________
A copy of the following must be supplied when returning this survey
FAA Anti-Drug Program approval (stamped as accepted by FAA Drug Abatement)
 FAA AMPP (Alcohol Misuse Prevention Program) certification statement.
 FAA Repair Station Air Agency Certificate and Operations Specification. (complete)
 Copy of Liability Insurance Coverage with amounts.

Administrative (Quality Assurance) _________


1. Does the facility have an Inspection Yes No N/A
Procedure Manual?
2. Are the procedures in the manual current Yes No N/A
and up to date?
3. Is formal training provided for each type Yes No N/A
product listed on the Air Agency Certificate
and are certificates kept on file?
4. Are personnel responsible for product Yes No N/A
quality empowered with sufficient authority
to solve problems effectively?
5. Is the Quality Control function organized in Yes No N/A
accordance with the applicable specification,
i.e., FAR 145?
6. Are current work instructions, manuals, and Yes No N/A
drawings readily available at each work area
and are personnel familiar with them?

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

7. Are stamps used by Inspection personnel? Yes No N/A


If so, are they adequately controlled?
(Attach copy if available)

8. Is an organizational chart available showing Yes No N/A


the relationship of the Quality Control
Department to other management
functions? (Attach copy if available)

9. Is the ratio of Quality personnel to other Yes No N/A


departments sufficient to maintain product
quality?

10. Does the supplier perform periodic quality Yes No N/A


system audits to ensure compliance with
existing procedures?

11. Is recurrent and on the job training Yes No N/A


performed for Production and Inspection
personnel and are records of training
performed kept on file?

12. Do Inspectors and Production personnel Yes No N/A


have A & P licenses or Repairman
certificates? (If supplier is a FAA repair
station)

13. Are shift turnover logs available and Yes No N/A


utilized? (When required)

14. Are Inspectors and Maintenance personnel Yes No N/A


trained on general RII procedures?

15. Are Air Carrier’s list of Authorized RII


personnel maintained, including the type of Yes No N/A
equipment and limitations authorized?

FORMS File: AAL GMM-17 - FORMS 050807.DOC

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Receiving Inspection_______________________________ _
1. Does receiving Inspection check incoming Yes No N/A
shipments to requirements of the Purchase
Order, applicable drawing or referenced
specification?

2. Are incoming materials identified to the applicable Yes No N/A


Purchase Order or material certifications?

3. Are adequate controls for the handling and Yes No N/A


protection of received materials in use?

4. Are inspected items properly segregated from Yes No N/A


material awaiting inspection?

5. Are controls adequate to ensure that no Yes No N/A


uninspected materials can be placed into stock?

6. Is inspected material adequately identified as Yes No N/A


acceptance or rejection?
7. Do receiving Inspection records indicate Yes No N/A
acceptance or rejection of incoming material
including quantities?

8. Do receiving inspection records reflect the reason Yes No N/A


for rejections?
9. Is rejected material adequately segregated? Yes No N/A

10. Are shelf-life limited items inspected for date of Yes No N/A
manufacture and expiration date?
11. Is an approved Vendor/Supplier list maintained Yes No N/A
and periodically reviewed?
12. Are customer furnished materials properly stored Yes No N/A
and segregated?

File: AAL GMM-17 - FORMS 050807.DOC FORMS


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June 1, 2006 Revision: 12 Page 17-57


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Storage and Issuance_________________________________________


1. Are stockrooms periodically audited by Quality Yes No N/A
Control Personnel?
2. Is access to stockrooms and materials storage Yes No N/A
areas controlled to prevent unauthorized
stocking or removal?
3. Are material properly handled and stored to Yes No N/A
prevent damage, contamination or loss?
4. Are materials traceable to their chemical/physical Yes No N/A
analysis, certifications of compliance or
Purchase Orders?
5. Are age controlled items properly identified? Yes No N/A

6. Is first in/first out stock rotation practiced? Yes No N/A

7. Does the supplier practice good housekeeping in Yes No N/A


the stockroom areas?
8. Are aircraft and non-aircraft supplies properly Yes No N/A
segregated in the stockroom areas?

Shipping and Packaging______________________________________


1. Is product configuration verified prior to Yes No N/A
shipment? (Date verification)
2. Is a checklist used to verify shipping Yes No N/A
requirements and documentation to be enclosed
in shipment?
3. Are adequate controls in place to ensure proper Yes No N/A
packaging procedures are followed?
4. Do shipping records reflect the names of the Yes No N/A
individuals performing the shipping and
inspection operations?
5. Are shipping storage facilities adequate to Yes No N/A
ensure the quality of the product between final
acceptance and shipping?
FORMS File: AAL GMM-17 - FORMS 050807.DOC

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Page 17-58 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Tool and Gauge Control_______________________________________


1. Is the company’s calibration system Yes No N/A
designed to meet FAR 145 requirements?
2. Are measuring and test equipment Yes No N/A
calibrations traceable to the National
Institute of Standards and Technologies
(NIST)?
3. Are written procedures in effect to control Yes No N/A
tools, gauges and test equipment?
4. Are employee owned tools and gauges Yes No N/A
subject to the same controls as company
owned tools?
5. Do calibration records reflect:
a) Date calibrated/inspected and date Yes No N/A
due for calibration/inspection.
b) Item serial or identifier number and Yes No N/A
name. Yes No N/A
c) Procedure for calibration/inspection. Yes No N/A
d) Frequency of calibration. Yes No N/A
e) Person or company performing the
calibration/inspection.
6. Are tools, gauges and test equipment Yes No N/A
identified in a manner to reflect the date
inspected/calibrated and date next due and
the item identity or serial number?
7. Is equipment stored to prevent damage or Yes No N/A
loss of calibration when not in use?
8. Is there a complete, up-to-date Yes No N/A
tool/equipment list?

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-59


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Facilities/Safety/Security______________________________________
1. Are all fire and safety equipment inspections Yes No N/A
complied with and current?
2. Are MSDS manuals current and accessible to all Yes No N/A
employees?
3. Are proper work stands, jacks, slings, hoists and Yes No N/A
service carts available to employees and are
they in proper working condition?
4. Is there a hazardous material awareness Yes No N/A
program in effect and is that training recorded in
employee’s files?
5. Are flammable materials stored in flameproof Yes No N/A
lockers?

6. Are compressed gases stored and used in Yes No N/A


accordance with DOT and OSHA regulations?

7. Does power equipment have proper guards? Yes No N/A

8. Does the company provide or require eye Yes No N/A


protection for production personnel?

9. Is there a security program to provide adequate Yes No N/A


protection of customer parts and assemblies?

FORMS File: AAL GMM-17 - FORMS 050807.DOC

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

Correction Action Program_________________________________________


1. Does the supplier maintain a corrective action Yes No N/A
system?

2. Is corrective action initiated when an Yes No N/A


unsatisfactory trend is indicated?

3. Are corrective action requests issued to a Yes No N/A


supplier when a quality problem exists on
purchased material?
4. Is corrective action required within a certain time Yes No N/A
limit?

5. Is corrective action defined as action taken to Yes No N/A


prevent recurrence and not merely a
repair/rework function?

I hereby certify that the information supplied is accurate, complete and


current to the best of my knowledge and that I am an official of the supplier
who is duly authorized to sign this certification.

___________________________________ _____________________________
Signature Job Title

_________________________ ____________________________
Name (print or type) Telephone Number

________________________ ____________________________
Date E-mail

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-61


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Please return this completed form and attachments to the following


address:
Aero Air, LLC
ATTN: Director of Maintenance, Part 135
2050 NE 25th Ave.
Hillsboro, OR 97124
Fax: 503-640-1093

___________________FOR AERO AIR, LLC USE ONLY______________

Supplier: Approved Disapproved


Reviewed By:______________________________Date:______________
Remarks:____________________________________________________
____________________________________________________________
____________________________________________________________

Authorized signature: __________________________________

Q.A. Stamp:

FORMS File: AAL GMM-17 - FORMS 050807.DOC


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Page 17-62 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

In addition to our normal checklist please provide this additional information


for our data base files:
 If you’re shipping address is different from your mailing address:
o Line 1:_____________________________________________________
o Line 2:_____________________________________________________
o Line 3:_____________________________________________________
o Line 4:_____________________________________________________
 Your Company Internet address:______________________________________
 Normal hours of operation: __________________________________________
 Night & Weekend support (If available): Yes ___________ No ____________
 Published shop rates: $_____________________________________________
 Off-site maintenance rates (If applicable): $______________________________
 Do you have:
o Digital camera? Yes No

o 28-Volt power cart? Yes No

o 115-Volt power Yes No


cart?
o Proper tow Yes No
vehicles?
o O2 service cart? Yes No

o High pressure Yes No


nitrogen service?
o Air-start cart? Yes No

o Hydraulic service Yes No


equipment?
o Hydraulic mules? Yes No Type(s)? _______________________

o Jacks? Yes No Ratings ________________________

o De-ice equipment? Yes No Type(s)? _______________________

Any additional equipment or services you would like to tell us about?


________________________________________________________________

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-63


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Operations Manual Audit


Form CASS-05
Bi-Annual Inspection
1 2

Date:

INITIALS
ITEM
Operations manual in each aircraft: Yes______ No ______
List any aircraft without manual:
Current Master Revision Number:____________

Number of Manuals Distributed:___________

Aircraft Manual Number issued by registration number:


1. Master 2. Maintenance 3. 4.
5. 6. 7. 8.
9. 10. 11. 12.
13. 14. 15. 16.
17. 18. 19. 20.
Verify revision status of issued manuals:
List aircraft with outdated revisions:

Verify Operations Specifications are current for FAR 135 Aircraft:

Make notes of any discrepancies and attach to this form


Additional Comments:

Name: Signature:

Return this audit to the CASS committee upon completion.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


© 1998-2005 GLN Compliance Group – All Rights Reserved

Page 17-64 Revision: 12 June 1, 2006


GENERAL MAINTENANCE MANUAL
Part 135 Operations

WORK ORDER AUDIT


Bi-Annual Audit Form CASS-06

Date: Registration Number: Make/Model: S/N:

INTITIALS
ITEM
Attach any additional notes or portions of the work order to this form as
required.
Repair station performing work:____________________
Certificate Number______________________________
Repair Station Ratings___________________________
Work Order Number_____________________________

Verify Repair Station is on the Approved Vender List:

Describe inspection or scope of work performed:

Verify Completion of work order and squawks:

Verify proper documentation for all parts replaced, repaired or


overhauled.

Verify proper documentation for major repairs or alterations.

Verify proper identification of RII items.

File: AAL GMM-17 - FORMS 050807.DOC FORMS


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

INITIALS
ITEM
Verify RII procedures were followed to complete RII items.

Verify RII inspections completed by approved RII inspector.

Verify log entry includes all work performed.

Verify log entry was completed and returned to service IAW Aero Air
CAMP Program.

Additional Comments:

Auditor
Name: Signature:

This form is to be completed and submitted to the Director of Maintenance for review.

FORMS File: AAL GMM-17 - FORMS 050807.DOC


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

CASS AUDIT
Annual Audit Form CASS-07

INITIALS
ITEM
Note: Attach additional notes or documentation as required.
Verify CASS Meetings accomplished as required.
Verify required personnel attended each meeting.
Verify meeting minutes.
Verify all required audit forms were completed within prescribed
times.
Verify all audits are in the FOS tracking system
Verify all required data was collected.
Verify corrective action plans were performed and followed-up.

Name: Signature:

This form is to be completed and submitted to the Director of Maintenance for review.

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-67


GENERAL MAINTENANCE MANUAL
Part 135 Operations

OUT BASED MAINTENANCE


SUPERVISOR AUDIT
Annual Audit Form CASS-08
Date: Registration Number: Make/Model S/N:

INITIALS
ITEM
CERTIFICATES
Current A&P Certificate Yes______ No_______
Certificate Number____________________________
IA Certificate Yes______ No_______
Certificate Number_____________________________
REQUIRED INSPECTION ITEMS
Approved RII Inspector Yes______ No______
Trained per GMM Yes______ N0______
Date Approved:
DRUG PROGRAM
Approved Drug Program Yes______ No_______
Program Name________________________________
Date last tested:
CURRENT MANUALS
General Maintenance Manual Yes____ No____
Revision #________ date:__________
Airframe Maintenance Manual Yes____ No____
Revision #________ date:__________
Airframe IPC Yes____ No____
Revision #________ date:__________
Engine Maintenance Manual Yes____ No____
Revision #________ date:__________
Engine IPC Yes____ No____
Revision #________ date:__________
APU Maintenance Manual Yes____ No____
Revision #________ date:__________
APU IPC Yes____ No____
Revision #________ date:__________

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GENERAL MAINTENANCE MANUAL
Part 135 Operations

TOOLING
Calibrated tooling list Yes_____ No____
Verify complete list of tools
Attach a copy of calibrated tool list
PARTS
Trained on incoming parts inspection Yes____ No____
Aero Air parts tags available for use Yes____ No____
Proper storage and separation of parts Yes____ No____
RECORDS
Original log books on-site Yes____ No____
Review log books for proper sign offs
Review log books for completeness
Verify log books match Aero Air’s copies
Review dispatch book for proper sign offs
Review dispatch book for completeness
Verify parts tags are retained with records
AIRCRAFT
General visual inspection for condition.
Verify charter certificate is in view and legible.
Inspect interior for general condition.
Verify Ops manual, dispatch book, W&B and GMM are on board.
Perform interior operational check, including lights, seats and
entertainment system operation.
Inspect for and remove any charter advertising other than Aero
Air’s (napkins, cups, flyers or any other promotional products)
Perform complete pre-flight inspection.

Name: Signature:

This audit is to be completed and submitted to the Director of Maintenance for review.
Attach additional notes or comments to this form.

File: AAL GMM-17 - FORMS 050807.DOC FORMS


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 17-69


GENERAL MAINTENANCE MANUAL
Part 135 Operations

AUDIT DISCREPANCY LOG

Quarter Form CASS-09


1 2 3 4

Aircraft N# Discrepancy Audit form Date:


discrepancy
logged on

FORMS File: AAL GMM-17 - FORMS 050807.DOC


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

REACTIVE SURVEILLANCE CHECK LIST


Form CASS-10

Date of event: Registration Number Aircraft Type Time:

ITEM
Indicate appropriate event:
o Aborted take off
o Canceled flight due to maintenance
o Unscheduled landing
o Violation
o In flight engine shut down
o Self disclosure
o Accidents/Incidents
o Other:__________________________________________________

Event location: PIC: SIC:


Weather conditions:
PIC Contact Number: SIC Contact Number:
Last maintenance function: Location:
Facility contact information:

Manual procedures followed: Yes_______ No_______


If answered no, please describe:

Describe event in detail:

Additional comments:

Auditor Name:
Auditor Signature: Date:

FORWARD THIS FORM TO THE DIRECTOR OF MAINTENANCE WHEN COMPLETED

File: AAL GMM-17 - FORMS 050807.DOC FORMS


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

THIS PAGE INTENTIONALLY LEFT BLANK

FORMS File: AAL GMM-17 - FORMS 050807.DOC


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GENERAL MAINTENANCE MANUAL
Part 135 Operations

AIRCRAFT MAINTENANCE &


INSPECTION PROGRAM DATA

IN THIS CHAPTER ARE THE AIRCRAFT SPECIFIC MAINTENANCE


AND INSPECTION DATA REVISION STATUS SHEETS FOR EACH
AIRCRAFT WITH 10 OR MORE PASSENGER SEATS

AIRCRAFT COVERED BY THIS GMM


Make/Model Registry Serial No Type Data Sheet
Gulfstream / GIV N55TD 1131 A12EA
Gulfstream / GIII N388MM 490 A12EA
Challenger/601-3A N115WF 5153 A21EA
Challenger/601-3A N653CW 5053 A21EA
CAMP Manual Revision Procedures:
Each aircraft will have an aircraft specific CAMP revision status sheet, form 70-181. Each revision
status sheet will be maintained in this chapter.
Each revision to a CAMP manual will be documented on both the revision status sheet in this chap-
ter and the revision status sheet in each CAMP manual. The CAMP manual will be revised IAW the
procedure within that manual.
A revision to a CAMP manual does not require a revision to the GMM. The revision must be docu-
mented in this chapter on the aircraft specific CAMP revision status sheet and approved by the FAA.
Aircraft Specific CAMP Manuals are maintained in the Director of Maintenance’s office and with
each aircraft.
NOTE: All aircraft specific data and inspection requirements are kept in separate CAMP
binders.

File: AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-i


GENERAL MAINTENANCE MANUAL
Part 135 Operations

THIS PAGE INTENTIONALLY LEFT BLANK

INSPECTION PROGRAM DATA File: AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC
© 1998-2005 GLN Compliance Group – All Rights Reserved
Page 18-ii Revision: 12 June 1, 2006
GENERAL MAINTENANCE MANUAL
Part 135 Operations

CAMP MANUAL REVISION STATUS SHEET


Aircraft Make/Model Registration Number Serial Number
Gulfstream IV N55TD 1131

LOG OF REVISIONS
Revision Chapter/Pages Revised Revision Date

Original Pages 1-11 5/16/06

1
2
3
4
5
6
7
8
9
10
Instructions for completion:
Complete this form for each revision to the Aircraft Specific CAMP Manual and inserted
into chapter 18 of the GMM. Each revision must be approved and stamped by the FAA.

File: AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-1


GENERAL MAINTENANCE MANUAL
Part 135 Operations

CAMP MANUAL REVISION STATUS SHEET


Aircraft Make/Model Registration Number Serial Number
Gulfstream 1159 series (G-III) N388MM 490

LOG OF REVISIONS
Revision Chapter/Pages Revised Revision Date

4 Pages 1-63 & 1-10 of Avionics Insp 12/06/02

5 Pages 1-63. Deletion of N96MR. Addition of N760AC, 6/9/03


S/N 377. Fuel Quantity Check Inspection Interval.

6 Addition of pages 64 to 66, RVSM Maintenance Manual 7/1/03

7 Addition of Structural Inspection Interval/Procedure 8/26/03

8 Pages 1-69. Addition of N388MM, S/N 490 3/3/04

9 Addition of G-III, N141MH, S/N 378. Revised pages 2, 4/19/04


3 and 5.

10 Pages 1-71. Revision Justification Procedures, OEM 8/10/04


Manuals and Technical Library Data Control

11 Addition of Garrett/Electrosonics RVSM STC 2/10/05


ST01635CH Inspection Requirements.

12 Addition of G-III, N801MJ, S/N 450. Removal of 12/5/05


N914MH. Revised aircraft specific documents.

13 Change G-III N141MH, S/N 378 to N444KM. Remove 1/11/07


N801MJ, S/N 450. Pages 1, 2, 3, 4, 6 and 23.

14 Change references to Chief Inspector, page 5. Clarified 1/31/07


AC-7 on page 8. Clarified AC-17 requirements on page
49.

15 Remove G-II, N227TS, S/N 027 3/31/07

Instructions for completion: Complete this form for each revision to the Aircraft Specific CAMP Manual and
inserted into chapter 18 of the GMM. Each revision must be approved and stamped by the FAA.

AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-2


GENERAL MAINTENANCE MANUAL
Part 135 Operations

CAMP MANUAL REVISION STATUS SHEET


Aircraft Make/Model Registration Number Serial Number
Challenger 601-3A N653CW, N115WF 5053, 5153

LOG OF REVISIONS
Revision Chapter/Pages Revised Revision Date

Original Pages 1-10 5/1/07

1
2
3
4
5
6
7
8
9
10
Instructions for completion:
Complete this form for each revision to the Aircraft Specific CAMP Manual and inserted
into chapter 18 of the GMM. Each revision must be approved and stamped by the FAA.

File: AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-3


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Aircraft Specific Maintenance &


Inspection Data

Aircraft G-IV Registration N55TD Serial Number 1131

Physical Location Scottsdale, AZ Primary POC Ronnie Brant

Contact Phone 480-209-5107

Logbooks: All airframe, engine, and APU primary logs are maintained in Scottsdale at owner’s facility. Secon-
dary (backup) logs are maintained at Aero-Air.

Aircraft Maintenance Logs (AML’s): Pink copy sent to Aero-Air DOM. Yellow copy remains in dispatch
book until corrective action taken or transferred to MEL. Once aircraft returned to service this form becomes the
log entry and posted in the permanent aircraft/appliance log. White copy remains in dispatch book for 30 days,
then posted in the permanent log with the yellow copy.

Inspection Records: Specific aircraft inspection program records are maintained in the CAMP program binder.
The master copy is filed at Aero-Air with an aircraft copy maintained in the aircraft.

Vendor Invoices: Vendor invoices are maintained at the owner’s facility.

Work Orders: Vendor work orders are maintained at the owner’s facility. If the work has been performed by
Aero-Air a file copy is maintained at Aero-Air for two years.

Component Tags/8130’s: Original component tags and 8130’s are maintained with the primary aircraft logs.
Copies of these documents are provided to Aero-Air for filing with the secondary log books.

AD and SB Records: Original AD and SB records are maintained with the primary aircraft records at the
owner’s facility. A secondary copy is maintained at Aero-Air with the secondary log records.

Miscellaneous Records: Original copies of any miscellaneous documents are maintained at the owner’s
facility. Should this documentation support airworthiness or return to service a copy will be provided and
filed at Aero-Air with the secondary records.

AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-4


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Aircraft G-III Registration N388MM Serial Number 490

Physical Location San Mateo, CA Primary POC Fletcher Bostwick

Contact Phone 650-868-6327

Logbooks: All airframe, engine, and APU primary logs are maintained in Scottsdale at owner’s facility. Secon-
dary (backup) logs are maintained at Aero-Air.

Aircraft Maintenance Logs (AML’s): Pink copy sent to Aero-Air DOM. Yellow copy remains in dispatch
book until corrective action taken or transferred to MEL. Once aircraft returned to service this form becomes the
log entry and posted in the permanent aircraft/appliance log. White copy remains in dispatch book for 30 days,
then posted in the permanent log with the yellow copy.

Inspection Records: Specific aircraft inspection program records are maintained in the CAMP program binder.
The master copy is filed at Aero-Air with an aircraft copy maintained in the aircraft.

Vendor Invoices: Vendor invoices are maintained at the owner’s facility.

Work Orders: Vendor work orders are maintained at the owner’s facility. If the work has been performed by
Aero-Air a file copy is maintained at Aero-Air for two years.

Component Tags/8130’s: Original component tags and 8130’s are maintained with the primary aircraft logs.
Copies of these documents are provided to Aero-Air for filing with the secondary log books.

AD and SB Records: Original AD and SB records are maintained with the primary aircraft records at the
owner’s facility. A secondary copy is maintained at Aero-Air with the secondary log records.

Miscellaneous Records: Original copies of any miscellaneous documents are maintained at the owner’s
facility. Should this documentation support airworthiness or return to service a copy will be provided and
filed at Aero-Air with the secondary records.

File: AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-5


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Aircraft C601-3A Registration N115WF Serial Number 5153

Physical Location Hillsboro, Or Primary POC Steve Boyce

Contact Phone 503-640-3711

Logbooks: All airframe, engine, and APU primary logs are maintained in Hillslboro at operator’s facility.

Aircraft Maintenance Logs (AML’s): Pink copy sent to Aero-Air DOM. Yellow copy remains in dispatch
book until corrective action taken or transferred to MEL. Once aircraft returned to service this form becomes the
log entry and posted in the permanent aircraft/appliance log. White copy remains in dispatch book for 30 days,
then posted in the permanent log with the yellow copy.

Inspection Records: Specific aircraft inspection program records are maintained in the CAMP program binder.
The master copy is filed at Aero-Air with an aircraft copy maintained in the aircraft.

Vendor Invoices: Vendor invoices are maintained at the owner’s facility.

Work Orders: Vendor work orders are maintained at Aero-Air’s facility.

Component Tags/8130’s: Original component tags and 8130’s are maintained with the primary aircraft logs.

AD and SB Records: Original AD and SB records are maintained with the primary aircraft records at Aero-Air’s
facility.

Miscellaneous Records: Original copies of any miscellaneous documents are maintained at Aero-Air’s
facility.

AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA


© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-6


GENERAL MAINTENANCE MANUAL
Part 135 Operations

Aircraft 601-3A Registration N653CW Serial Number 5053

Physical Location Hillsboro, Or Primary POC Steve Boyce

Contact Phone 503-640-3711

Logbooks: All airframe, engine, and APU primary logs are maintained in Hillslboro at operator’s facility.

Aircraft Maintenance Logs (AML’s): Pink copy sent to Aero-Air DOM. Yellow copy remains in dispatch
book until corrective action taken or transferred to MEL. Once aircraft returned to service this form becomes the
log entry and posted in the permanent aircraft/appliance log. White copy remains in dispatch book for 30 days,
then posted in the permanent log with the yellow copy.

Inspection Records: Specific aircraft inspection program records are maintained in the CAMP program binder.
The master copy is filed at Aero-Air with an aircraft copy maintained in the aircraft.

Vendor Invoices: Vendor invoices are maintained at the owner’s facility.

Work Orders: Vendor work orders are maintained at Aero-Air’s facility.

Component Tags/8130’s: Original component tags and 8130’s are maintained with the primary aircraft logs.

AD and SB Records: Original AD and SB records are maintained with the primary aircraft records at Aero-Air’s
facility.

Miscellaneous Records: Original copies of any miscellaneous documents are maintained at Aero-Air’s
facility.

File: AAL GMM-18 135-INSPECTION PROGRAM DATA-RO2 FINAL.DOC INSPECTION PROGRAM DATA
© 1998-2005 GLN Compliance Group – All Rights Reserved

June 1, 2006 Revision: 12 Page 18-7

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