NICOLE ZARATE

ONE STOP STUDENT SERVICE SPECIALIST II

CONTACT ABOUT
Dedicated One Stop Student Service Specialist in Modesto, California, specializing in
209.614.5272 higher education student service support. Adept in Organizational Leadership and
Change as well as educated in the Human Resource field.
nikkizcreationz@gmail.com

/1NicoleZarate responsible / organized / detail-oriented / resourceful / productive

collaborative / leader / motivated

KNOWLEDGE & SKILLS EXPERIENCE

◦ PROFICIENT IN MICROSOFT SOFTWARE Brandman University – One Stop Student Service Specialist II
◦ ELLUCIAN BANNER & DEGREE WORKS
2011-Present
◦ REGENT ENTERPRISE 8 – FINANCIAL AID
Provide student service support for the Modesto campus. Proficient in Admission,
MANAGEMENT SYSTEM
Financial aid, VA education benefits and student accounts processing. Remotely and
◦ OUTLOOK, OFFICE 365 & GOOGLE SITES onsite managed Monterey campus One Stop position from January 2018 – August
◦ TYPE 65 WPM 2018. Training and Mentoring all new hires for the One Stop position in Monterey
◦ VAONCE campus. Head Chair of the One Stop Event Committee.
◦ DIGITAL AND FILM PHOTOGRAPHY
Brandman University – Lead Financial Aid Advisor/Certifying
Military Official
EDUCATION 2007 - 2011
Assist students with their financial aid FAFSA, Cal-Grant & Loan counseling and Master
Promissory Note Process. Review and advise student on Pell Grants, Federal student
B.A. Applied Studies loans and outside tuition assistance. Guide and assist Military students to complete
paperwork to qualify for Veteran & Active duty benefits. Certification of attendance
Brandman University
and tuition fee reported to the VA.
2007-2017 - Graduate

Brandman University – Department Secretary

M.A. Organizational 2006 - 2007
Leadership Review, input and submit paperwork for preliminary & clear credential
recommendations for a Teaching Credential in the state of California. Proctor
Brandman University
Comprehensive Exams.
2018-March 2020
Emphasis: Human Resources
Brandman University – Financial Aid Assistant
2004 - 2006
Assist Financial Aid Advisor with Federal processing for Modesto campus students.
Completed Counseling and discussed students funding options. Knowledge in Pell
Grants, Cal Grants, Dream Act, Federal Direct Subsidized and Unsubsidized loans as
well as knowledge in Graduate Plus loan process.