Growth drivers

• Strong industry know-how • Talent development and retention

• State-of-the-art • Disciplined capital allocation

Our business model

manufacturing sites • Robust risk management
• Consistent innovation • Strong supplier and customer relationships

Capitals engaged Key inputs

Financial Capital Capital expenditure (Consolidated)

The funds and monetary resources needed
to establish and operate the business. The K42,672 Crores
business raises funds through a mix of debt
and equity and optimises its debt based on
market conditions.

Manufacturing assets
Manufactured Capital
Key manufacturing units Consumption of raw materials
The production facilities and equipment for
designing, prototyping and manufacturing
vehicles.
8* 6 K1,73,371 Crores
JLR TML
*except the facility in Slovakia, which will be
functional from December 2018

Intellectual Capital Research and Development (R&D)

Research and Development (R&D), R&D investment R&D centres
innovation, design and engineering,
which form the basis of our product K2,398 Crores 3
development efforts. TML TML India (Pune), the UK and South Korea

£2,016 Millions 2
JLR JLR Innovation Hubs in Europe and the US

Human Capital People strength (Consolidated) Employee cost (Consolidated)

The collective skills, experience and
expertise of our people, which drive our 81,090 K30,300 Crores
production process. Employees

Community investments
Social & Relationship Capital
K21.44 Crores £10.5 Millions
Stable and sustainable relationships with TML CSR spend JLR
value-chain partners and customers are
indispensable for business continuity. Our Our partners
relations with communities ensure our
social licence to operate. 4,931 1,571
Sales and service touchpoints for PV Strong dealer
and CV businesses of TML network of JLR

Natural Capital Natural resources used

The automotive business is dependent Energy consumption per vehicle
on multiple natural resource based raw
materials. At the same time, there are 4.91 GJ 2.11 MWh
several impacts of the business activities TML JLR
on nature.

22
 Strategic focus areas linked to our business processes

S1 Focus on new product development S4 Customer focus

S2 Expanding international business S5 Organisational efficiency and cost management
S3 Mitigating cyclicality
More on Page 26

Business value chain Outcomes Impact on stakeholders

1 Designing new products and solutions (Consolidated) Shareholders

>
Judicious investment in technology and EBIT (in H Crores) Growth in PBT With profitable growth
R&D, together with an understanding of
market trends and customer needs.
11,846 20% and financial returns,
we strive to deliver
S1 and S4 PBT (in H Crores) sustainable returns for
2 Winning new businesses 11,155 our shareholders.
More on Page 16
Offering value through strong
engineering capability, global footprint Vehicles sold (Consolidated) Customers
It is our endeavour
and innovative solutions.
S2, S3 and S4
12,21,124 to achieve market
leadership by delivering
3 Sourcing materials and products New technologies developed products that meet
Moving towards consolidation of TML – India’s JLR – CloudCar the evolving needs of
supply chain for efficiency and reducing first bio-methane and Connected customers on safety,
engine for buses Car technology inside-car environment,
the time for design-to-delivery.
S3 and S5 Patents granted Designs registered eco-friendliness and
future technologies.
4 Efficient manufacturing
Efficient and cost-effective processes
80 23 More on Page 50

TML TML Employees

that make higher levels of capacity We strive to attract,
utilisation possible. LTIFR Diversity develop, retain and
S5
reward talent and build
0.08 TML – 3% women
workforce a diverse workforce to
5 Delivering high-quality products TML draw requisite skills
Meeting customers’ needs and JLR – 24 % increase to drive our future
earning trust. in the proportion of strategy needs.
S1 and S4 women in workforce More on Page 56
since 2014
Suppliers and dealers
6 Commitment towards sustainability
TML ranked second in J D Power We engage closely
Intensifying our focus on developing
>

2017 India Customer Service Index with our value-chain

alternative fuel engine technologies (CSI) Study partners to develop
for a cleaner and greener environment.
S1 and S5 JLR Retailers invested £ 3 Billions their skills and mutually
in Arch sites, a customer experience benefit by creating
game changer efficient processes
CSR beneficiaries and consolidating our
supply chains.
6,44,000 1.2 Million More on Page 50
TML JLR
Communities
Output
Reduction in specific
We engage with the
communities we
>

water consumption
Revenue (in H Crores)
operate in and enhance

66,620 2,26,965 15.91% 39% their quality of lives

through technology-
TML JLR TML (y-o-y) JLR (since 2007)
enabled interventions
Vehicles Manufactured Reduction in specific GHG emissions (%) in the domains of

PVs, CVs, SUVs, EVs 4% 46% health, education and

livelihood development,
More on Page 6-12 TML (y-o-y) JLR (since 2007)
among others.
More on Page 60

73rd Annual Report 2017-18 (Integrated) 23