hi

You are now connected to Sonu from Amazon.com

Sonu:Hello, my name is Sonu. I'm here to help you today.
Me:Hello I want to ask You something
Sonu:Sure.
Me:I fave trade for my Kindle Voyager Your Trade-In shipping label is ready! Trade-In Order
#TRN-1665026-0930275
Amazon x
Amazon Trade-In <tradein-noreply@amazon.com>
Fri, May 3, 1:54 PM
to me
English
Romanian
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Your shipping
instructions
Hi Gheorghiu, ship your $125.00 trade-in before the offer expires.
Ship by May 17, 2019.
GET FREE SHIPPING LABEL
Next steps
PACK YOUR ITEMS
See packing guidelines
SHIP FOR FREE
Print your shipping label and drop off at any UPS location.
GET PAID
We’ll deposit an Amazon Gift Card once your items are appraised.
You qualify for a special offer:
Exclusive Offer: Once your trade-in is reviewed and accepted, a 25% promotional discount
toward a new Kindle e-reader will automatically be added to your Amazon account. Visit
amazon.com/kindleereaders to shop our latest generation of devices. Simply add a new Kindle
e-reader to your cart and the 25% discount will be applied at checkout. Your Amazon Gift Card
can also be applied to your new Kindle purchase at checkout. The 25% discount expires on
August 31, 2019.
For more information about your trade-in promotions, visit Your Trade-In account.
Things to know
• Items must meet specified criteria and be shipped by May 17, 2019 to ensure payment.
• Rejected items will be returned at no shipping cost.
Your Trade-In Account | Gift Card Balance
Trade In More Items
Please do not reply to this message, as this address is notification-only.
© 2019 Amazon.com, Inc. Terms & Conditions | Trade-In Help
ReplyForward
'm in Romania and I haven;t any drop box
How can I send my devie to Amazon
Sonu:You want to trade in your device to get the 25% discount on the new device, correct?
Me:yes but I'm in Romania
Sonu:Thanks for the information.
Please allow me a moment while I check this for you.
Thanks for waiting.
Gheorghiu, I'd like to inform you that the trade in only work in U.S and I'm really sorry for the
inconvenience you faced in this matter.
Me:Thanks
Sonu:However I've a recommendation for you.
You are welcome.
You can purchase the kindle from Amazon.com and as an one time exception I'm really to
offer you 25% discount for you.
Will this be fine for you?
Me:yes
How to proceed
Sonu:You can use a freight forwarder service within the US, they will provide you their
address which you need to add to your account and have the device shipped to that address,
then they will forward the shipment to you in Romania. They charge a nominal fee for
providing this service but as a goodwill gesture I'll issue credit for the amount that you'll pay
to them.
Once you place the order and receive the order please contact us and we will refund you the
25% discount for the kindle device.
Me:Ok
Sonu:The only thing that you need to do is to find a freight forwarder, we will take care of the
rest.
You need not to repeat your concerns again, Just ask the rep to go through the notes put by
Sonu (previous rep).
Me:Thanks
Sonu:I've left a note on your account regarding the 25% discount on your account.
You are most welcome.
Do you think if I was able to help you today?
Me:Thanks a lot